Knowledge Management Software Tools
About Knowledge Management Software
Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format. Knowledge Management solutions allow successful strategies to be transferred and replicated throughout an organization. Implementation can be inwardly focused on faster learning, new knowledge creation and innovation or directed outwardly towards providing a self-guided service path for customers. Knowledge Management software is related to Business Intelligence software and Document Management software.
Featured Knowledge Management Software
Looking for an IT Service Management solution? Something that is uncomplicated, flexible and cost-effective? As the worlds third largest supplier of service desk management software, Numara Software has set a new precedent with its ease of implementation and configuration. Download a Free Trial today and discover how simple IT management can be. [Learn more]
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EnterpriseWizard provides a complete solution for Knowledge Management and Customer Service, integrating your important data and business processes in a single system. With superior search capabilities, including full text indexing of attached files, users can find any kind of information quickly. Built in reports, rules and workflow automation, a flexible data model, and fine grained permissions give complete control. 100% Web-based, scalable, available for SaaS or in-house installation. [Learn more]
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Take control of your incident management process with PhaseWare. We provide simple yet sophisticated customer service and support software that will grow with your business. With our Knowledge Management application you can centralize information on customers, incidents, and service level agreements. You can build a solutions database for both customers as agents; classify issues, track products and assets; perform natural language search across all information. [Learn more]
More Links: Test Drive KM PhaseWare KM
Online document management with online file Storage, file sharing, online chat & collaboration, and writer, sheet and show. [Learn more]
Simplify the management of procedural knowledge assets and training. Provide staff with quick access to the procedural knowledge they need along with subject matter experts for questions. Key benefits: efficient organizer for knowledge assets; flexible access and revision control; streamlined revisions; automated alerts via client email service; versioning & audit trails; automated staff affirmations of understanding; user friendly; quick implementation using our hosted or licensed solution. [Learn more]
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Traction TeamPage is an award-winning Enterprise 2.0 social software product that combines wiki, blog, social tagging, discussion, profiles and social networking capabilities in a secure, scalable collaboration platform. Business or government customers use TeamPage to collaboratively create and share valuable information including product plans, market research, competitive intelligence, corporate and client communication. TeamPage handles external as well as internally facing collaboration. [Learn more]
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A high-end Enterprise 2.0 solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. Powered by a unique PRO+PRO security framework, it combines extreme performance, rich functionality and unmatched ease-of-use that assures a quality experience for intranet adopters. Cross-platform support (Windows, Linux, Unix), database compatibility (MySQL, MS SQL, Oracle) and open source availability enables fast integration and easy customization [Learn more]
More Links: Instant Demo Trial Version Video Guides Webinars
XaitPorter by Xait
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals. [Learn more]
Gives organizations the opportunity to effectively manage knowledge centrally so employees can acquire, create, share and apply knowledge within their organization. [Learn more]
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Central Desktop is an award winning online collaboration platform for business teams to efficiently share knowledge and communicate both inside and outside the firewall. Central Desktop provides a flexible, turnkey service so that business users can quickly and easily set up team or department intranets, customer service extranets, manage projects or build a knowledgebase. Capabilities include: Full Text Search, WebDav, Shared Folders, workflow and more. Delivered as a low risk web based SaaS. [Learn more]
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW! [Learn more]
More Links: Knowledgebase Software Live Product Demo
Alloy Navigator Express is a tightly integrated Help Desk / Asset Management solution for Small & Medium Businesses. It offers everything you need to manage your help desk tickets and hardware/software inventory in an intuitive and easy to configure environment. Alloy Navigator Express is the solution for IT organizations looking to improve their efficiency and streamline help desk operations. * Help desk ticketing * Network inventory * Knowledge base * Automatic email notifications [Learn more]
More Links: Webinar signup Product tour Free 30-day trial Data sheet
Lower the risk of knowledge loss! NotoWare is a web-based application that organizes job knowledge expertise into procedures. It allows quick access and continuous updating of procedure information where changes are automatically communicated to employees. NotoWare provides a process for building an ongoing knowledge resource that can be used as a tool for employee training. Sign up for free demo. [Learn more]
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help. [Learn more]
Knowledge Management: Comprehensive Directory
106 Solutions Listed
360Hubs - 360Affinity Hub
Web 2.0 solution based around online collaboration, web content management, social networking and knowledge asset management. [Learn more]
Business Size Served: Small - Mid
Acquired Intelligence - Acquire
Aids in the creation of knowldge bases that build rules and user interfaces, link objects, resolve conflicts, etc. [Learn more]
Business Size Served: Mid
Active Data Online - Active Data Online Search Engine
Hypertextual search engine, comprising a Windows Forms crawler, indexer and management console, and an ASP.NET search engine. [Learn more]
Business Size Served: Small - Large
ActiveCampaign - ActiveCampaign Knowledge Management Software
Knowledgebase/ FAQ solution for site visitors to easily search through articles in order to find answers to their own questions. [Learn more]
Business Size Served: Small - Mid
adenin TECHNOLOGIES - IntelliEnterprise
Intranet suite including portal, content & document management, 2.0 collaboration, dashboards, search and workflow modules. [Learn more]
Business Size Served: Mid - Large
AHG - Absolutely! - Corporate Wiki Style KMS
Traditional KMS with the collaboration and engagement of wiki and social networks, as well as the ability to use rich media [Learn more]
Business Size Served: Mid - Large
Akiva - WebBoard Knowledge Base
Real-time community and support applications including chat, live events, queued help and instant messaging. [Learn more]
Business Size Served: Small - Large
Alfresco - Enterprise Content Management
Open source out-of-the-box portal integration and full content control with integrated document management and workflow. [Learn more]
Business Size Served: Small - Mid
Alloy Software - Alloy Navigator Express
Help Desk support software, IT Infrastructure and asset management with comprehensive inventory. [Learn more]
Business Size Served: Small - Mid
Alto Imaging Technologies - UltraWare Suite
Scalable solutions for capturing, manipulating, storing, retrieving, and publishing digital content based on customer requirements. [Learn more]
Business Size Served: Mid
Archivd - Archivd Research
Save, organize, and present detailed research from the web as easily as bookmarking. Share work securely with colleagues and clients. [Learn more]
Business Size Served: Small - Mid
Asp.Net Faq Manager - Asp.Net Faq Manager
FAQ management software that helps you more effectively manage your online archive of frequently asked questions. [Learn more]
Business Size Served: Small
Astute Solutions - RealDialog
Intelligent, Interactive Solution for Knowledge Management, Web Self-Service, and Search. [Learn more]
Business Size Served: Large
Atlassian - Confluence
Enterprise wiki that makes it easy for your team to collaborate and share knowledge. [Learn more]
Business Size Served: Mid
Provides a controlled environment for efficiently updating your internal controls, policies, procedures and training manuals. [Learn more]
Business Size Served: Mid
High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. [Learn more]
Business Size Served: Small - Mid
Bitsmith Software - Personal Knowbase
Organize free-form information using keywords, archive and easily find documents while saving disk space. [Learn more]
Business Size Served: Small
BizStream - BizStream Portal
An online Intranet for your company streamlining business productivity through a collection of powerful tools. [Learn more]
Business Size Served: Small - Mid
Bloxware - Lessons Learned Server
A simple effective multi-user server based software that enables you to capture knowledge within your organization. [Learn more]
Business Size Served: Mid
BMC On Demand - BMC ServiceDesk on Force.com
Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk. [Learn more]
Business Size Served: Small - Mid
BMC Software - BMC Remedy Knowledge Management
Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options. [Learn more]
Business Size Served: Small - Large
BrainKeeper - Enterprise Wiki
A wiki tool that allows everyone in an organization to contribute to a single knowledge base. [Learn more]
Business Size Served: Mid
Simple to use web collaboration tool to manage projects, coordinate tasks, build knowledge wikis, and more. [Learn more]
Business Size Served: Small - Large
Chadha Software Technologies - PHPKB Knowledge Management Software
Leading web based knowledge management software. Enables your organization to locate, capture and share information. [Learn more]
Business Size Served: Mid - Large
ComponentOne - ComponentOne Response
Reduce inbound calls and provide support via the web and email. [Learn more]
Business Size Served: Mid - Large
Connotate - Agent Community
Intelligent agent software for data mining, monitoring, and extraction from web, desktop and enterprise sources. [Learn more]
Business Size Served: Mid - Large
Consona - Consona Knowledge Management
Intelligent customer experience software applications that reduce service costs, increase revenues, and improve customer satisfaction. [Learn more]
Business Size Served: Mid - Large
Cynapse - Cyn.in
A service that allows groups to manage, organize, store, version, search and collaborate on any kind of information. [Learn more]
Business Size Served: Mid - Large
Web based, self service CRM tool that transfers to live help if needed, provides statistics and Q & A functionality. [Learn more]
Business Size Served: Mid
Dieselpoint - Dieselpoint Search
High-speed search, navigation and info retrieval solutions for structured and unstructured data. [Learn more]
Business Size Served: Mid - Large
Double Jade - KBPublisher
Browser based knowledge base solution that is highly searchable and can be used for just about anything - FAQs, online help, APIs, etc. [Learn more]
Business Size Served: Small - Mid
DoyleSoft - DoyleSoft Knowledge Base
Simple, effective, and affordable knowledge management software for small businesses. [Learn more]
Business Size Served: Small - Mid
ECATTS - ECATTS
A secure web-based education and monitoring tool. A real-time LMS customized to meet your requirements. [Learn more]
Business Size Served: Large
eGain Communications - eGain Service
Email management, live web customer service, service fulfillment, knowledge management and self-service. [Learn more]
Business Size Served: Mid - Large
Enage - KMS
Provides a function of knowledge creation to systematically manage information required for work and make them more valuable. [Learn more]
Business Size Served: Small
A top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and business process management. [Learn more]
Business Size Served: Mid - Large
Enwisen - AnswerSource
Dynamic employee portal that provides up-to-date communications and decision support tools for the entire workforce lifecycle. [Learn more]
Business Size Served: Mid - Large
Epazz - BoxesOS
Enterprise portal solution designed to maximize communication and functionality for key stakeholders. [Learn more]
Business Size Served: Small - Mid
Exact - Synergy Enterprise
Web-based solution that includes e-documents, e-CRM, e-logistics, e-project, e-HRM, e-financials, and e-procurement. [Learn more]
Business Size Served: Mid - Large
Financial Services - CoreShare
Web based application featuring paper elimination, workflow automation, eforms, real time reporting, audit tracking etc. [Learn more]
Business Size Served: Mid
Firstalign - Firstalign Enterprise Suite
Web-based solution to align individuals with organization goals, track certification and compliance activities, and more. [Learn more]
Business Size Served: Mid
Gaddis Consulting Group - POC Link
A web-based software system that allows people within organizations and associations to work more effectively. [Learn more]
Business Size Served: Small
GroupSystems - ThinkTank
E-collaboration software to enable workgroup success by combining technology, methodologies, and expert services. [Learn more]
Business Size Served: Mid - Large
HelpDesk - Help Desk Software Suite
Web based customer service solution for your website to manage support requests and publish self service knowledge bases. [Learn more]
Business Size Served: Small - Mid
iCentera - iCentera Enterprise Edition
Exchange, develop and manage key information between internal employees, external partners, suppliers and customers. [Learn more]
Business Size Served: Small - Mid
Social software solutions to improve productivity, increase operational efficiency and build trusted and loyal connections. [Learn more]
Business Size Served: Small - Large
Imunin Software - PeerAware
KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network. [Learn more]
Business Size Served: Small - Mid
Infinity/Civerex - CIVER-MANAGE
A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items [Learn more]
Business Size Served: Small - Mid
InfoStreet - StreetSmarts Knowledge Base
A repository for frequently asked questions available 24 x 7 x 365 with only an Internet connection and a web browser. [Learn more]
Business Size Served: Small - Mid
Inmagic - Inmagic Presto
A web-based enterprise application designed to manage multiple collections of information in diverse formats. [Learn more]
Business Size Served: Small - Large
InstantASP - InstantKB.NET
Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. [Learn more]
Business Size Served: Small
IntelligenceBank - IntelligenceBank
An online information management service, integrates document management, collaboration and business intelligence in a single platform. [Learn more]
Business Size Served: Mid - Large
International TechneGroup - ITI ProjectView
Project and knowledge management software for manufacturing/product development, medical, construction, education and government. [Learn more]
Business Size Served: Mid - Large
Interspire - Interspire Knowledge Manager
Knowledge management system used by thousands of companies/universities with full workflow support, versioning and on the fly creation. [Learn more]
Business Size Served: Small - Mid
Intrallect - intraLibrary
Digital repository and learning content management system. [Learn more]
Business Size Served: Small
kManager - kManager
Knowledge management repository including discussion forums, file sharing, organization charts, multilingual support, etc. [Learn more]
Business Size Served: Small - Mid
Knowledge Base Solutions - KnoweldgeBase.net Enterprise Edition
Knowledge management solution that promotes one-time article publishing, making articles readily available. [Learn more]
Business Size Served: Mid - Large
Knowledge Powered Solutions - Universal
Speeds an organization's data retrieval and includes access rights, searching capability and an "ask the expert" feature. [Learn more]
Business Size Served: Small - Mid
Knowledgeone - Knowledgeone
Allows you to manage information, emails, electronic documents, records, images & documents. [Learn more]
Business Size Served: Small - Mid
Kryloff Technologies - Subject Search Suite
Software for automatic intelligent multi-lingual searches as well as categorizing, summarizing and translating documents. [Learn more]
Business Size Served: Small - Mid
Listopica - FAQ Manager
Web based customer support tool to create and maintain a searchable archive of frequently asked questions and knowledge base for ASP.NET sites [Learn more]
Business Size Served: Small
Luit Infotech - LuitDox Platinum
Collaborative web based document management and knowledge management tool to securely share, track and collaborate. [Learn more]
Business Size Served: Small - Mid
Lumo Research - Lumo Flow
A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web. [Learn more]
Business Size Served: Small - Mid
ManIPulate Systems - ManIPulate
Complete management solution for a corporate Intellectual Knowledge portfolios. [Learn more]
Business Size Served: Large
Marketplace Software - e-manage
CRM, contact management, customer support, customer web portal, lead management, human resources, help desk. [Learn more]
Business Size Served: Small - Mid
MarkLogic - MarkLogic Server
Unlocks the value of XML content by letting you convert, query, manipulate, and render content. [Learn more]
Business Size Served: Mid - Large
MicroStrategy - MicroStrategy 9
Web-based business intelligence platform that delivers a full range of analytical and reporting capabilities. [Learn more]
Business Size Served: Large
Effectively manage knowledge centrally so employees can acquire, create, share and apply knowledge within their organization. [Learn more]
Business Size Served: Small - Large
Nosco - Information Exchange
Aggregates employees' diverse knowledge into a single and powerful forecast for better business decisions. [Learn more]
Business Size Served: Mid - Large
The Service Desk Management Solution with Unequaled Time to Productivity. [Learn more]
Business Size Served: Small - Large
Nuospace - Nuospace
An enterprise wiki powered by document management features offered as a web based service or as a standalone intranet installation. [Learn more]
Business Size Served: Small - Large
Omnistar Interactive - Omnistar Kbase
Dynamic knowledge base software system that empowers you to create dual repositories of searchable and useful information. [Learn more]
Business Size Served: Small - Mid
Optimus Prime - FIRST KM
Integrated library, reference and knowledge management software package. [Learn more]
Business Size Served: Mid
Oracle - Oracle Beehive
A secure collaboration and communication platform for conferencing, instant messaging, email, calendar, and team workspaces. [Learn more]
Business Size Served: Mid - Large
Ovitas - Total Knowledge Access
Access knowledge from any source to drive efficient support and customer self-service. [Learn more]
Business Size Served: Mid - Large
Pandell - Lessons Learned
Lets you capture, analyze, and share knowledge from real-life projects, training or exercises. [Learn more]
Business Size Served: Mid - Large
Panviva - SupportPoint
Electronic performance support with role-specific user documentation for enterprise applications, processes, policies and products. [Learn more]
Business Size Served: Mid - Large
Get an online support portal to manage and deflect up to 80% of your incoming service inquiries. [Learn more]
Business Size Served: Mid - Large
Powerful, affordable customer-support and help-desk solution built on Microsoft industry standards. [Learn more]
Business Size Served: Small - Large
PpcSoft - PpcSoft iKnow 2009
Manage information overload and increase your productivity with PpcSoft iKnow [Learn more]
Business Size Served: Large
RightNow Technologies - Knowledge Management Software
Offers a consistent application across all customer interaction points including web, email, chat, phone and voicemail. [Learn more]
Business Size Served: Large
rivusglobal.com - iScribe.NET
Captures, stores, manages, and distributes informational assets and employs categorization, search, and retrieval. [Learn more]
Business Size Served: Mid - Large
Secutor Solutions - Lessons Learned Database
A database for storing and searching for lessons learned and best practices. [Learn more]
Business Size Served: Mid - Large
Sense Software - CommonSense
Web based knowledgebase, document & content management and repository, security and management module. [Learn more]
Business Size Served: Mid
Skywire Software - Answer Suite
Knowledge management and Web self-service application in a hosted environment with issue tracking and reporting features. [Learn more]
Business Size Served: Mid
Soft As It Gets - Surfulater
Save selected text & images, complete web pages, clipboard & files to your personal knowledge base. [Learn more]
Business Size Served: Mid
SumTotal Systems - TotalCollaboration
Allows employees to get information from company experts and organizations to capture the knowledge transfer for future reference. [Learn more]
Business Size Served: Mid - Large
Tacilent - eKM
Provides the framework for a broad range of configurable application solutions across any market and program initiative. [Learn more]
Business Size Served: Mid
Tacit Software - ActiveNet
Enables employees throughout the organization to share information and connect with one another on key topics. [Learn more]
Business Size Served: Mid - Large
Talisma - KnowledgeBase.net
Customizable enterprise software streamlines document management, customer support, reporting, etc. [Learn more]
Business Size Served: Large
Topiary Communications - PersonalPro
Creates knowledge bases that generate self-service applications to improve help desk & customer service. [Learn more]
Business Size Served: Mid
Enterprise blog software that goes beyond blogs and wiki's - secure, scalable web based communication and collaboration. [Learn more]
Business Size Served: Mid
Transbit Technologies - tBits KMS
Helps you capture and manage organization wide knowledge seamlessly. [Learn more]
Business Size Served: Small
Allows companies to easily document work instructions into procedures for using their internal software to manage business processes. [Learn more]
Business Size Served: Mid
Trigent Software - Knowledge-Based Support
Enables companies to provide the right information, to the right people, at the right time, cutting across organizational boundaries. [Learn more]
Business Size Served: Small - Mid
TWIKI.NET - Certified TWiki OnSite
An enterprise wiki, which serves as a collaboration platform and knowledge management system within any business or organization. [Learn more]
Business Size Served: Small - Mid
Union Square Software - Workspace
A suite of applications to integrate all aspects of your organisation by capturing, storing and retrieving your entire knowledge base. [Learn more]
Business Size Served: Small - Mid
Vanguard Software - The Vanguard System
Captures management estimates and company know-how from individuals throughout your organization. [Learn more]
Business Size Served: Mid - Large
Vialect - Noodle
Corporate intranet software with document, data, and content management available as hosted or installed product. [Learn more]
Business Size Served: Small - Mid
Vidizmo - VIDIZMO.COM
Interactive training solution enables organizations to deliver content, and to collect feedback on content usage and understanding. [Learn more]
Business Size Served: Small - Large
Vodium - MediaMosaic Video Library
Enables viewers to search every spoken word of your video content and instantly pinpoint areas of interest. [Learn more]
Business Size Served: Mid - Large
Web-Site-Scripts.com - Knowledgebase Manager Pro
Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge. [Learn more]
Business Size Served: Small - Large
Workflow Central - Workflow Central
Free online workflow software for SME's (Small to Medium Enterprise) where business owners, managers and staff can work together. [Learn more]
Business Size Served: Small
Tool for co-writing and automatic publishing that offers significant advantages over traditional word processor creation. [Learn more]
Business Size Served: Mid - Large
Xpert Technologies - XPERT Knowledge
Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge. [Learn more]
Business Size Served: Small - Mid
Online document management with online file Storage, file sharing, online chat & collaboration, and writer, sheet and show. [Learn more]
Business Size Served: Small - Mid
