Knowledge Management Software Tools
Featured Knowledge Management Software
Looking for an IT Service Management solution? Something that is uncomplicated, flexible and cost-effective? As the worlds third largest supplier of service desk management software, Numara Software has set a new precedent with its ease of implementation and configuration. View the Free Demo today and discover how simple IT management can be. [Learn more]
More Links: Download Today Free Webinar Learn More Free Demo
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company. [Learn more]
More Links: Test Drive KM PhaseWare KM
EnterpriseWizard provides a complete solution for Knowledge Management and Customer Service, integrating your important data and business processes in a single system. With superior search capabilities, including full text indexing of attached files, users can find any kind of information quickly. Built in reports, rules and workflow automation, a flexible data model, and fine grained permissions give complete control. 100% Web-based, scalable, available for SaaS or in-house installation. [Learn more]
More Links: Free Trial Video Demos Case Studies
Comprehensive Directory
98 Solutions Listed
360Hubs - 360Affinity Hub
Web 2.0 solution based around online collaboration, web content management, social networking and knowledge asset management. [Learn more]
Target Market: Small - Mid
Acquired Intelligence - Acquire
Aids in the creation of knowldge bases that build rules and user interfaces, link objects, resolve conflicts, etc. [Learn more]
Target Market: Mid
Active Data Online - Active Data Online Search Engine
Hypertextual search engine, comprising a Windows Forms crawler, indexer and management console, and an ASP.NET search engine. [Learn more]
Target Market: Small - Large
ActiveCampaign - KnowledgeBuilder
Knowledgebase/ FAQ solution for site visitors to easily search through articles in order to find answers to their own questions. [Learn more]
Target Market: Small - Mid
adenin TECHNOLOGIES - IntelliEnterprise
Intranet suite including portal, content & document management, 2.0 collaboration, dashboards, search and workflow modules. [Learn more]
Target Market: Mid - Large
Akiva - WebBoard Knowledge Base
Real-time community and support applications including chat, live events, queued help and instant messaging. [Learn more]
Target Market: Small - Large
Alfresco - Enterprise Content Management
Open source out-of-the-box portal integration and full content control with integrated document management and workflow. [Learn more]
Target Market: Small - Mid
Alto Imaging Technologies - UltraWare Suite
Scalable solutions for capturing, manipulating, storing, retrieving, and publishing digital content based on customer requirements. [Learn more]
Target Market: Mid
Archivd - Archivd Research
Save, organize, and present detailed research from the web as easily as bookmarking. Share work securely with colleagues and clients. [Learn more]
Target Market: Small - Mid
Asp.Net Faq Manager - Asp.Net Faq Manager
FAQ management software that helps you more effectively manage your online archive of frequently asked questions. [Learn more]
Target Market: Small
Astute Solutions - RealDialog
Intelligent, Interactive Solution for Knowledge Management, Web Self-Service, and Search. [Learn more]
Target Market: Large
Atlassian - Confluence
Enterprise wiki that makes it easy for your team to collaborate and share knowledge. [Learn more]
Target Market: Mid
Bitsmith Software - Personal Knowbase
Organize free-form information using keywords, archive and easily find documents while saving disk space. [Learn more]
Target Market: Small
BizStream - BizStream Portal
An online Intranet for your company streamlining business productivity through a collection of powerful tools. [Learn more]
Target Market: Small - Mid
Bloxware - Lessons Learned Server
A simple effective multi-user server based software that enables you to capture knowledge within your organization. [Learn more]
Target Market: Mid
BMC Software - BMC Remedy Knowledge Management
Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options. [Learn more]
Target Market: Small - Large
BrainKeeper - Enterprise Wiki
A wiki tool that allows everyone in an organization to contribute to a single knowledge base. [Learn more]
Target Market: Mid
ComponentOne - ComponentOne Response
Reduce inbound calls and provide support via the web and email. [Learn more]
Target Market: Mid - Large
Intelligent agent software for data mining, monitoring, and extraction from web, desktop and enterprise sources. [Learn more]
Target Market: Mid - Large
Consona - Consona Knowledge Management
Intelligent customer experience software applications that reduce service costs, increase revenues, and improve customer satisfaction. [Learn more]
Target Market: Mid - Large
Convera - RetrievalWare
Secure, highly scalable platform for mission-critical search & categorization in the enterprise. [Learn more]
Target Market: Mid - Large
Cynapse - Cyn.in
A service that allows groups to manage, organize, store, version, search and collaborate on any kind of information. [Learn more]
Target Market: Mid - Large
Web based, self service CRM tool that transfers to live help if needed, provides statistics and Q & A functionality. [Learn more]
Target Market: Mid
Dieselpoint - Dieselpoint Search
High-speed search, navigation and info retrieval solutions for structured and unstructured data. [Learn more]
Target Market: Mid - Large
Double Jade - KBPublisher
Browser based knowledge base solution that is highly searchable and can be used for just about anything - FAQs, online help, APIs, etc. [Learn more]
Target Market: Small - Mid
DoyleSoft - DoyleSoft Knowledge Base
Simple, effective, and affordable knowledge management software for small businesses. [Learn more]
Target Market: Small - Mid
eGain Communications - eGain Service
Email management, live web customer service, service fulfillment, knowledge management and self-service. [Learn more]
Target Market: Mid - Large
Enage - KMS
Provides a function of knowledge creation to systematically manage information required for work and make them more valuable. [Learn more]
Target Market: Small
A top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and business process management. [Learn more]
Target Market: Mid - Large
Enwisen - AnswerSource
Dynamic employee portal that provides up-to-date communications and decision support tools for the entire workforce lifecycle. [Learn more]
Target Market: Mid - Large
Epazz - BoxesOS
Enterprise portal solution designed to maximize communication and functionality for key stakeholders. [Learn more]
Target Market: Small - Mid
Exact - Synergy Enterprise
Web-based solution that includes e-documents, e-CRM, e-logistics, e-project, e-HRM, e-financials, and e-procurement. [Learn more]
Target Market: Mid - Large
Financial Services - CoreShare
Web based application featuring paper elimination, workflow automation, eforms, real time reporting, audit tracking etc. [Learn more]
Target Market: Mid
Firstalign - Firstalign Enterprise Suite
Web-based solution to align individuals with organization goals, track certification and compliance activities, and more. [Learn more]
Target Market: Mid
Gaddis Consulting Group - POC Link
A web-based software system that allows people within organizations and associations to work more effectively. [Learn more]
Target Market: Mid
GroupSystems - ThinkTank
E-collaboration software to enable workgroup success by combining technology, methodologies, and expert services. [Learn more]
Target Market: Mid - Large
HelpDesk - Help Desk Software Suite
Web based customer service solution for your website to manage support requests and publish self service knowledge bases. [Learn more]
Target Market: Small - Mid
iCentera - iCentera Enterprise Edition
Exchange, develop and manage key information between internal employees, external partners, suppliers and customers. [Learn more]
Target Market: Small - Mid
Social software solutions to improve productivity, increase operational efficiency and build trusted and loyal connections. [Learn more]
Target Market: Small - Large
Imunin Software - PeerAware
KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network. [Learn more]
Target Market: Small - Mid
Infinity/Civerex - CIVER-MANAGE
A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items [Learn more]
Target Market: Small - Mid
InfoStreet - StreetSmarts Knowledge Base
A repository for frequently asked questions available 24 x 7 x 365 with only an Internet connection and a web browser. [Learn more]
Target Market: Small - Mid
Inmagic - Inmagic Presto
A web-based enterprise application designed to manage multiple collections of information in diverse formats. [Learn more]
Target Market: Small - Large
InstantASP - InstantKB.NET
Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. [Learn more]
Target Market: Small
International TechneGroup - ITI ProjectView
Project and knowledge management software for manufacturing/product development, medical, construction, education and government. [Learn more]
Target Market: Mid - Large
Interspire - Interspire Knowledge Manager
Knowledge management system used by thousands of companies/universities with full workflow support, versioning and on the fly creation. [Learn more]
Target Market: Small - Mid
Intrallect - intraLibrary
Digital repository and learning content management system. [Learn more]
Target Market: Small
kManager - kManager
Knowledge management repository including discussion forums, file sharing, organization charts, multilingual support, etc. [Learn more]
Target Market: Small - Mid
Knowledge Base Solutions - KnoweldgeBase.net Enterprise Edition
Knowledge management solution that promotes one-time article publishing, making articles readily available. [Learn more]
Target Market: Mid - Large
Knowledge Powered Solutions - Universal
Speeds an organization's data retrieval and includes access rights, searching capability and an "ask the expert" feature. [Learn more]
Target Market: Small - Mid
Knowledgeone - Knowledgeone
Allows you to manage information, emails, electronic documents, records, images & documents. [Learn more]
Target Market: Small - Mid
Kryloff Technologies - Subject Search Suite
Software for automatic intelligent multi-lingual searches as well as categorizing, summarizing and translating documents. [Learn more]
Target Market: Small - Mid
Listopica - FAQ Manager
Web based customer support tool to create and maintain a searchable archive of frequently asked questions and knowledge base for ASP.NET sites [Learn more]
Target Market: Small
Luit Infotech - LuitDox Platinum
Collaborative web based document management and knowledge management tool to securely share, track and collaborate. [Learn more]
Target Market: Small - Mid
Lumo Research - Lumo Flow
A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web. [Learn more]
Target Market: Small - Mid
ManIPulate Systems - ManIPulate
Complete management solution for a corporate Intellectual Knowledge portfolios. [Learn more]
Target Market: Large
Marketplace Software - e-manage
CRM, contact management, customer support, customer web portal, lead management, human resources, help desk. [Learn more]
Target Market: Small - Mid
MarkLogic - MarkLogic Server
Unlocks the value of XML content by letting you convert, query, manipulate, and render content. [Learn more]
Target Market: Mid - Large
MicroStrategy - MicroStrategy 9
Web-based business intelligence platform that delivers a full range of analytical and reporting capabilities. [Learn more]
Target Market: Large
Effectively manage knowledge centrally so employees can acquire, create, share and apply knowledge within their organization. [Learn more]
Target Market: Small - Large
Nevant - metoCube Methodology Manager
A 100% web process and methodology documentation and management system with a central data repository. [Learn more]
Target Market: Mid
Nosco - Information Exchange
Aggregates employees' diverse knowledge into a single and powerful forecast for better business decisions. [Learn more]
Target Market: Mid - Large
The Service Desk Management Solution with Unequaled Time to Productivity. [Learn more]
Target Market: Small - Large
Nuospace - Nuospace
An enterprise wiki powered by document management features offered as a web based service or as a standalone intranet installation. [Learn more]
Target Market: Small - Large
Omnistar Interactive - Omnistar Kbase
Dynamic knowledge base software system that empowers you to create dual repositories of searchable and useful information. [Learn more]
Target Market: Small - Mid
Optimus Prime - FIRST KM
Integrated library, reference and knowledge management software package. [Learn more]
Target Market: Mid
Oracle - Oracle Beehive
A secure collaboration and communication platform for conferencing, instant messaging, email, calendar, and team workspaces. [Learn more]
Target Market: Mid - Large
Ovitas - Total Knowledge Access
Access knowledge from any source to drive efficient support and customer self-service. [Learn more]
Target Market: Mid - Large
Pandell - Lessons Learned
Lets you capture, analyze, and share knowledge from real-life projects, training or exercises. [Learn more]
Target Market: Mid - Large
Panviva - SupportPoint
Electronic performance support with role-specific user documentation for enterprise applications, processes, policies and products. [Learn more]
Target Market: Mid - Large
Get an online support portal to manage and deflect up to 80% of your incoming service inquiries. [Learn more]
Target Market: Mid - Large
Powerful, affordable customer-support and help-desk solution built on Microsoft industry standards. [Learn more]
Target Market: Small - Large
PpcSoft - PpcSoft iKnow 2009
Manage information overload and increase your productivity with PpcSoft iKnow [Learn more]
Target Market: Large
RightNow Technologies - Knowledge Management Software
Offers a consistent application across all customer interaction points including web, email, chat, phone and voicemail. [Learn more]
Target Market: Large
rivusglobal.com - iScribe.NET
Captures, stores, manages, and distributes informational assets and employs categorization, search, and retrieval. [Learn more]
Target Market: Mid - Large
Secutor Solutions - Lessons Learned Database
A database for storing and searching for lessons learned and best practices. [Learn more]
Target Market: Mid - Large
Sense Software - CommonSense
Web based knowledgebase, document & content management and repository, security and management module. [Learn more]
Target Market: Mid
Skywire Software - Answer Suite
Knowledge management and Web self-service application in a hosted environment with issue tracking and reporting features. [Learn more]
Target Market: Mid
Soft As It Gets - Surfulater
Save selected text & images, complete web pages, clipboard & files to your personal knowledge base. [Learn more]
Target Market: Mid
SumTotal Systems - TotalCollaboration
Allows employees to get information from company experts and organizations to capture the knowledge transfer for future reference. [Learn more]
Target Market: Mid - Large
SunView Software - ChangeGear
Streamline change management process with workflow automation, closed-loop communication and real-time tracking. [Learn more]
Target Market: Mid - Large
Tacilent - eKM
Provides the framework for a broad range of configurable application solutions across any market and program initiative. [Learn more]
Target Market: Mid
Tacit Software - ActiveNet
Enables employees throughout the organization to share information and connect with one another on key topics. [Learn more]
Target Market: Mid - Large
Talisma - KnowledgeBase.net
Customizable enterprise software streamlines document management, customer support, reporting, etc. [Learn more]
Target Market: Large
Topiary Communications - PersonalPro
Creates knowledge bases that generate self-service applications to improve help desk & customer service. [Learn more]
Target Market: Mid
Traction Software - Traction TeamPage
Enterprise blog software that goes beyond blogs and wiki's - secure, scalable web based communication and collaboration. [Learn more]
Target Market: Mid
Transbit Technologies - tBits KMS
Helps you capture and manage organization wide knowledge seamlessly. [Learn more]
Target Market: Small
Trigent Software - Knowledge-Based Support
Enables companies to provide the right information, to the right people, at the right time, cutting across organizational boundaries. [Learn more]
Target Market: Small - Mid
TWIKI.NET - Certified TWiki OnSite
An enterprise wiki, which serves as a collaboration platform and knowledge management system within any business or organization. [Learn more]
Target Market: Small - Mid
Union Square Software - Workspace
A suite of applications to integrate all aspects of your organisation by capturing, storing and retrieving your entire knowledge base. [Learn more]
Target Market: Small - Mid
Vanguard Software - The Vanguard System
Captures management estimates and company know-how from individuals throughout your organization. [Learn more]
Target Market: Mid - Large
Vialect - Noodle
Corporate intranet software with document, data, and content management available as hosted or installed product. [Learn more]
Target Market: Small - Mid
Interactive training solution enables organizations to deliver content, and to collect feedback on content usage and understanding. [Learn more]
Target Market: Mid - Large
Vodium - MediaMosaic Video Library
Enables viewers to search every spoken word of your video content and instantly pinpoint areas of interest. [Learn more]
Target Market: Mid - Large
Web-Site-Scripts.com - Knowledgebase Manager Pro
Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge. [Learn more]
Target Market: Mid - Large
Workflow Central - Workflow Central
Free online workflow software for SME's (Small to Medium Enterprise) where business owners, managers and staff can work together. [Learn more]
Target Market: Small
Tool for co-writing and automatic publishing that offers significant advantages over traditional word processor creation. [Learn more]
Target Market: Mid - Large
Xpert Technologies - XPERT Knowledge
Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge. [Learn more]
Target Market: Small - Mid
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Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format. Knowledge Management solutions allow successful strategies to be transferred and replicated throughout an organization. Implementation can be inwardly focused on faster learning, new knowledge creation and innovation or directed outwardly towards providing a self-guided service path for customers. Knowledge Management software is related to Business Intelligence software and Document Management software.
