Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format. Knowledge Management solutions allow successful strategies to be transferred and replicated throughout an organization. Implementation can be inwardly focused on faster learning, new knowledge creation and innovation or directed outwardly towards providing a self-guided service path for customers. Knowledge Management software is related to Business Intelligence software and Document Management software.
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Recent Articles
Wikis evolve as collaboration tools
InfoWorld - 01/05/2007 - Latest offerings get users swapping knowledge quickly.