Knowledge Management Software Resources

Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format. Knowledge Management solutions allow successful strategies to be transferred and replicated throughout an organization. Implementation can be inwardly focused on faster learning, new knowledge creation and innovation or directed outwardly towards providing a self-guided service path for customers. Knowledge Management software is related to Business Intelligence software and Document Management software.

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Software News

The Consortium for Service Innovation Announces Updates to the KCS Verified ...
11/02/2009 - The Consortium for Service Innovation, a non-profit alliance of service and support organizations, today announced updates to the KCS Verified v4 program.

RSD and Alfresco Announce Strategic Partnership
10/21/2009 - Alfresco Software, Inc., the leader in open source enterprise content management (ECM), and RSD, the leading provider of enterprise information governance solutions, today announced that RSD has become an Alfresco Software Gold Partner.

RSD Announces First Enterprise Information Governance Solution for Alfresco ...
10/21/2009 - RSD ArchLive for Alfresco enhances ECM performance, bridges digital divide between structured and unstructured documents.

Consona Announces General Availability of Consona Knowledge Driven Support V...
10/19/2009 - Industry’s First Coupling of Case Tracking and Knowledge Management Unifies, Guides and Measures Every Support Agent on Every Channel Las Vegas, NV (Vocus) October 19, 2009 -- Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced at Technology Services World conference in Las Vegas the general availability of Consona Knowledge Driven Support Version 1.0.

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Recent Articles

Wikis evolve as collaboration tools
InfoWorld - 01/05/2007 - Latest offerings get users swapping knowledge quickly.