Top Knowledge Management Software Products

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FEATURED PRODUCTS

Centralize and organize your team's work, so you can create and communicate in the same place. Create and share documents, manage projects, and stay connected every step of the way. Quip combines documents, spreadsheets, tasks, and chat in one seamless experience. Used by thousands of the most innovative companies in the world including Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. View Profile

Quip combines documents, spreadsheets, and chat in one organized experience. View Profile

Bloomfire's knowledge management software allows teammates to easily and securely share what they know with others in a dynamic and social environment. Every piece of content created in or uploaded to a Bloomfire is categorized by date and type, and has associated tags, keywords, and authors making it simple to quickly search for, identify, and share relevant content. Start sharing today and see what Bloomfire can do for you! View Profile

A secure knowledge management software that allows teams of all sizes to create, share, upload and collaborate around almost anything. View Profile

Despite popular opinion, life as a service desk agent is as unglamorous as it can get. A support agent spends most of his time, answering the same set of questions over and over. Imagine answering "How do I reset my password?" fifty times a day; not only does this make their life incredibly monotonous but it also makes the end-user wait for an answer to a problem or query that actually could be solved in a jiffy with the right guide. View Profile

Speed up your IT process by using and creating knowledge base for your service desk software View Profile

Create a customer knowledge base and self service portal with Desk.com. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started. View Profile

Desk.com is help desk support software made smarter, easier and more affordable. View Profile

Intranet DASHBOARD

by Intranet DASHBOARD

Build an entire Knowledge Management intranet, extranet or portal, without any programming skills. And do it quickly! Intranet DASHBOARD (iD) is an Intranet Enterprise Knowledge Management System - an integrated platform that creates a centralized hub from which to build, manage and deploy a knowledge management portal. Complete suite of over 40 intranet tools including business process, content management and knowledge management tools. View Profile

Build an entire Knowledge Management intranet, extranet or portal, without any programming skills. And do it quickly! View Profile

Freshdesk is a SaaS based customer support software that comes with an in-built knowledge base. Support teams can create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. You can even turn on Google Analytics integrations to get a peek at what people are looking for in your support portal. You can share certain solution articles within your team, with customers from certain companies, logged in users and the like. View Profile

Freshdesk is SaaS based customer support software that's used by more than 80,000 businesses across the world. View Profile

SmartSupport

by Safeharbor Knowledge Solutions

SmartSupport is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less. View Profile

SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need. View Profile

TallyFox's Tallium knowledge management solution organizes content to find information quickly. Our proprietary algorithm SmartMatchPro suggests relevant experts and content to each person in real time based on their expertise, interests and actions. Highly configurable, Tallium is well suited for a variety of use cases including knowledge and content management and internal and external support. View Profile

Tallium Knowledge Management links relevant expertise & information automatically in real time. View Profile

Atlassian Confluence organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform with Confluence! View Profile

Atlassian Confluence lets you organizes work, liberates ideas, and discover the next big thing from the unlikeliest of places. View Profile

Swiftype Enterprise Search allows your knowledge management team to search, organize and access content across multiple cloud data sources (Salesforce, Confluence, Google G Suite, Dropbox, Slack, etc), when and where they need it. Find your files, docs, or data in no time, with all the tools to customize, analyze and improve your discovery experience. View Profile

Search and access any doc across any cloud data sources. Swiftype is the leading enterprise search solution for knowledge management. View Profile

HappyFox is a web based knowledge management help desk hosted on the cloud. It provides a simple online knowledge base software that's beautiful, searchable, social media ready and responsive for the mobile. It supports both internal and external knowledge base. HappyFox's powerful search and automatic in-line suggestions helps your customers to find solutions faster. Community forums help customers connect. View Profile

A knowledge management help desk software that helps you remove clutter and manage your customer support queries easily. View Profile

Use your favorite browser or mobile device to manage all your documents, books, artifacts, videos, PDFs, maps, journals, logbooks, scrapbooks, photographs. Only one system to manage digital as well as physical. Replace your traditional archives, library, museum, and/or records management software with a product that takes you into the digital world. You retain all the function you enjoy with your legacy system. We migrate your legacy data. Cloud option starts under $400/month. View Profile

Mobile-Friendly system for archives, library, museum, and records management integrated for EKB and DAM. On-site or in Eloquent Cloud View Profile

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. View Profile

When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. View Profile

eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers, and developers through social, collaborative and content-driven intranets, websites and dashboards. View Profile

Open-source social-collaboration software designed for enterprises - based on standards, extensible and has an amazing design. View Profile

NotoWare

by Tri-J Solutions

NotoWare software provides a complete system for managing the capture, organization and distribution of knowledge. It allows companies to maximize the use of knowledge for greater productivity and responsiveness to change. NotoWare gives employees quick access to the instructional knowledge they need to perform their work, increasing efficiency. This knowledge is easily updated and shared with co-workers so that everyone is working with the latest information. Sign up for a free demo. View Profile

NotoWare provides companies with a complete system for managing the capture, organization and distribution of knowledge. View Profile

Have you ever attended an After Action Review, Hotwash or other recap of an important project, event or training and wondered how the important lessons and best practices were captured and made available for use in the future? Most often this information is lost as soon as the meeting is over or is never recalled for future use. The Secutor Solutions Lessons Learned Database provides a repository in which this knowledge can be captured and maintained for future use. View Profile

A database for storing and searching for lessons learned and best practices. View Profile

Inmagic Presto makes it easy to connect people with information they need, with less time searching and more time doing. Presto alleviates such problems as information silos and poorly organized content. It integrates internal and external information repositories and enables users to add value via social features, such as tagging, liking, commenting and rating. Powerful discovery options enable users to find critical information and content they might never get via traditional search methods. View Profile

Presto offers knowledge management and social knowledge acceleration, delivering efficiency and access, for a one-stop info/KM shop View Profile

Boost customer engagement with your knowledge base! The in-site AnswerDash tab instantly matches common customer questions to your support content, delivering a seamless self-service experience. Businesses have used AnswerDash to increase content engagement up to 18x, resolving customer questions before they become emails, chat sessions, or support tickets. AnswerDash also provides elegant tools that highlight content effectiveness and identify knowledge base gaps. Request a demo to learn more. View Profile

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions. View Profile

Lessonly is modern learning software used by over 350 teams to translate important work knowledge into Lessons that accelerate productivity. More than 500,000 learners at companies like Birchbox and Trunk Club trust Lessonly to do better work. Lessonly is backed by some of the nations leading venture capital firms, including OpenView Venture Partners. To learn more and request a demo, visit www.lessonly.com. View Profile

Lessonly is modern learning software used by over 500,000 learners to translate work knowledge into productivity-accelerating Lessons. View Profile

MyHub

by MyHub Intranet Solutions

Quickly and easily get to grips with your company-wide knowledge with MyHubs cloud-based intranet software. MyHub is a low-cost intranet solution that provides an out of the box intranet with a range of powerful business tools designed improve internal communications, knowledge management, and employee engagement. Such as staff directory, profiles, secure login, mobile friendly, document/file storage, blogs, forums, custom pages. View Profile

MyHub is a cloud-based intranet software solution that provides companies with a range of powerful business tools. View Profile

Answerbase

by Lumin Creative

Answerbase is a Q&A knowledge sharing platform, allowing your users to effectively request information and receive answers from the most capable resource. It allows users to ask questions, receive quality answers, and browse helpful content & articles to effectively meet the information demands of your customers about your products and services. Each system comes with user-friendly administration tools to customize, manage and grow a knowledge base that saves both resources and time. View Profile

A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles. View Profile

Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API View Profile

Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages View Profile

Manage knowledge across your communities of employees and partners to keep everyone updated and improving. Author and organize content, store documents in reference libraries, encourage collaboration among colleagues through forums, and deliver training in bite-sized pieces for best retention. Motivate your people to continue improving with individual dashboards that track progress on our gamified platform. View Profile

Everything leaders need to manage knowledge across their community of employees and partners. View Profile

AnswerHub is a knowledge management platform built on a question and answer (Q&A) foundation. With additional features like ideation and knowledge base, AnswerHub is the perfect solution for capturing, sharing, and succeeding with shared knowledge. Some of the most successful companies in the world use AnswerHub for collaboration, social learning, customer support and online community, including GE, Epic Games, LinkedIn, Estee Lauder, eBay, USAA, Unity, and Thomson Reuters. View Profile

AnswerHub is a knowledge management solution based on Q&A and built for scalability, security, & enterprise integration. View Profile

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement. View Profile

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement. View Profile

KnowledgeOwl

by KnowledgeOwl

Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff View Profile

Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff View Profile

High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. View Profile

High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. View Profile

Salesforce Community Cloud

by Salesforce Community Cloud

Online community software that enables companies to connect customers, partners, and employees to get work done anywhere. View Profile

Online community software that enables companies to connect customers, partners, and employees to get work done anywhere. View Profile

XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration. View Profile

XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration. View Profile

MangoApps

by MangoApps

All-in-one Knowledge Management, collaboration & social intranet platform. Everything you want, on cloud or on premise. View Profile

All-in-one Knowledge Management, collaboration & social intranet platform. Everything you want, on cloud or on premise. View Profile

Igloo Software

by Igloo Software

A modern intranet solution designed to improve communication, share knowledge, and build trusted connections. View Profile

A modern intranet solution designed to improve communication, share knowledge, and build trusted connections. View Profile

KBPublisher

by Double Jade

Web based knowledge base, FAQs, online help, APIs, etc. View Profile

Web based knowledge base, FAQs, online help, APIs, etc. View Profile

Shelf

by Shelf.io

Manage All Your Different Content on One Simple Knowledge Management Platform View Profile

Manage All Your Different Content on One Simple Knowledge Management Platform View Profile

Enablement

by CallidusCloud

SaaS portal software for sales enablement to help share knowledge. View Profile

SaaS portal software for sales enablement to help share knowledge. View Profile

ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again. View Profile

ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again. View Profile

SupportHero

by SupportHero

In-App Knowledge Base to help you reduce Support Tickets work by more than 40%. View Profile

In-App Knowledge Base to help you reduce Support Tickets work by more than 40%. View Profile

Cloud-based Knowledge Management Tool to automate capturing, structuring and sharing of knowledge throughout an organization. View Profile

Cloud-based Knowledge Management Tool to automate capturing, structuring and sharing of knowledge throughout an organization. View Profile

Helpman

by Helpman

Create a knowledge base/help center for your product or online store in a few minutes. View Profile

Create a knowledge base/help center for your product or online store in a few minutes. View Profile

A powerful collaboration and project management solution that enables teams to collaborate around files. View Profile

A powerful collaboration and project management solution that enables teams to collaborate around files. View Profile

Ready-to-use KM technology that delivers fast, context-sensitive, answer-oriented access to the knowledge stored in documents. View Profile

Ready-to-use KM technology that delivers fast, context-sensitive, answer-oriented access to the knowledge stored in documents. View Profile

Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge. View Profile

Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge. View Profile

PHPKB

by Chadha Software Technologies

Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information. View Profile

Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information. View Profile

IRIS Business Architect

by Benchmark Consulting

Reliable Business architecture software to deliver successfully your agile initiatives at lower risk from planning to execution. View Profile

Reliable Business architecture software to deliver successfully your agile initiatives at lower risk from planning to execution. View Profile

Create PDFs, edit them, and convert PDFs into Word, Excel and PowerPoint. Enterprise security, simplicity, and no monthly fees View Profile

Create PDFs, edit them, and convert PDFs into Word, Excel and PowerPoint. Enterprise security, simplicity, and no monthly fees View Profile

Get an online support portal to manage and deflect up to 80% of your incoming service inquiries. View Profile

Get an online support portal to manage and deflect up to 80% of your incoming service inquiries. View Profile

KPS Knowledge Management Software

by Knowledge Powered Solutions

Flexible and configurable out of the box knowledge management software, enables you to support staff and customers alike. View Profile

Flexible and configurable out of the box knowledge management software, enables you to support staff and customers alike. View Profile

Auros

by Emergent Systems

Knowledge Management solution for the Advanced Manufacturing sector that captures and structures organizational know-how and standards. View Profile

Knowledge Management solution for the Advanced Manufacturing sector that captures and structures organizational know-how and standards. View Profile

FuzeDigital

by FuzeDigital

Comprehensive, modular and easy to use web-based customer care software suite. View Profile

Comprehensive, modular and easy to use web-based customer care software suite. View Profile

HelpSite.io

by HelpSite.io

HelpSite.io is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get starte View Profile

HelpSite.io is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get starte View Profile

myTips

by myTips

User tutorial builder solution that helps create product tours for new user onboarding without coding. View Profile

User tutorial builder solution that helps create product tours for new user onboarding without coding. View Profile

Altiar

by Altiar

A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization. View Profile

A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization. View Profile

Qiqqa

by Quantisle

Search for, record, share and instantly recall the important information from your research documents with Qiqqa. View Profile

Search for, record, share and instantly recall the important information from your research documents with Qiqqa. View Profile

Keeeb Unity is a subscription-based software that eliminates redundant business research, reduces costs, and increases productivity. View Profile

Keeeb Unity is a subscription-based software that eliminates redundant business research, reduces costs, and increases productivity. View Profile

Improve AHT and quality in Call Centers. Increase availability, reliability, MTBF and reduce MTTR for on-site maintenance. View Profile

Improve AHT and quality in Call Centers. Increase availability, reliability, MTBF and reduce MTTR for on-site maintenance. View Profile

Lumo Flow

by Lumo Research

A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web. View Profile

A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web. View Profile

ScreenSteps

by Blue Mango Learning Systems

Software documentation tool designed to create an online knowledge base, maintain online documentation, and share information. View Profile

Software documentation tool designed to create an online knowledge base, maintain online documentation, and share information. View Profile

Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees. View Profile

Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees. View Profile

Provides multiple channels of access so that users can get the information they need in a manner that they choose. View Profile

Provides multiple channels of access so that users can get the information they need in a manner that they choose. View Profile

Acknow

by The Invaders

Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset. View Profile

Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset. View Profile

AlwaySupport

by AlwaySupport

Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time. View Profile

Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time. View Profile

Connotate

by Connotate

Complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. View Profile

Complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. View Profile

Correlate K-Map, your cure for digital chaos. Non-intrusive, transparent and very easy to install and use Windows software. View Profile

Correlate K-Map, your cure for digital chaos. Non-intrusive, transparent and very easy to install and use Windows software. View Profile

eStudio

by Same-Page.com

Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients. View Profile

Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients. View Profile

SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information. View Profile

SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information. View Profile

Knowledgebase Manager Pro

by Web-Site-Scripts.com

Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge. View Profile

Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge. View Profile

Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization. View Profile

Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization. View Profile

SABIO

by SABIO

Simple and intuitive knowledge management software, for more productive customer service organizations. Try SABIO for free! View Profile

Simple and intuitive knowledge management software, for more productive customer service organizations. Try SABIO for free! View Profile

Electronic performance support with role-specific user documentation for enterprise applications, processes, policies and products. View Profile

Electronic performance support with role-specific user documentation for enterprise applications, processes, policies and products. View Profile

Help companies gain insight from their information ecosystems by consolidating, correlating and normalizing information, and more. View Profile

Help companies gain insight from their information ecosystems by consolidating, correlating and normalizing information, and more. View Profile

FirmCover

by Benchmark Technologies International

Provides a controlled environment for efficiently updating your internal controls, policies, procedures and training manuals. View Profile

Provides a controlled environment for efficiently updating your internal controls, policies, procedures and training manuals. View Profile

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. View Profile

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. View Profile

Quosera

by Sopan Technologies

A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor. View Profile

A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor. View Profile

Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options. View Profile

Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options. View Profile

Decision tree driven interactive guides for technical support & customer service View Profile

Decision tree driven interactive guides for technical support & customer service View Profile

AnswerCart

by AnswerCart

Provide a community platform to the businesses which can be integrated with websites or mobile apps for Q&A. View Profile

Provide a community platform to the businesses which can be integrated with websites or mobile apps for Q&A. View Profile

Intelligent customer experience software application that reduces service costs, increases revenue, and improves customer satisfaction. View Profile

Intelligent customer experience software application that reduces service costs, increases revenue, and improves customer satisfaction. View Profile

ArabDox

by Sakhr Software

Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French. View Profile

Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French. View Profile

Assyst

by Assyst International

Assyst enterprise knowledge management solutions helps collaborate, harness digital assets, and publish information. View Profile

Assyst enterprise knowledge management solutions helps collaborate, harness digital assets, and publish information. View Profile

Astute Knowledge

by Astute Solutions

Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software. View Profile

Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software. View Profile

Astute Knowledge

by Astute Solutions

Enhance customer engagement with omni-channel self-service and a smart knowledgebase driven by chatbots & natural language processing. View Profile

Enhance customer engagement with omni-channel self-service and a smart knowledgebase driven by chatbots & natural language processing. View Profile

Berkeley Publisher

by Berkeley Bridge

The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees. View Profile

The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees. View Profile

Blunder

by Blunder Solutions

A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it. View Profile

A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it. View Profile

All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration. View Profile

All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration. View Profile

Breezio

by Breezio

A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more View Profile

A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more View Profile

CIVER-MANAGE

by Civerex Systems

A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items View Profile

A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items View Profile

Create a hosted, fully featured knowledge base on your website and start empowering your customers. View Profile

Create a hosted, fully featured knowledge base on your website and start empowering your customers. View Profile

CommonSense

by Sense Software

Web based knowledgebase, document & content management and repository, security and management module. View Profile

Web based knowledgebase, document & content management and repository, security and management module. View Profile

Deckard

by Deckard

Knowledge management platform for software developers: fast and interactive like a chat but persistent and organized like a wiki. View Profile

Knowledge management platform for software developers: fast and interactive like a chat but persistent and organized like a wiki. View Profile

Personal knowledge management tool (PC, MAC, Linux) that classifies downloaded documents by reading their metadata. View Profile

Personal knowledge management tool (PC, MAC, Linux) that classifies downloaded documents by reading their metadata. View Profile

Software suite automates many important business processes to increase productivity and reduce redundancy View Profile

Software suite automates many important business processes to increase productivity and reduce redundancy View Profile

Simple, effective, and affordable knowledge management software for small businesses. View Profile

Simple, effective, and affordable knowledge management software for small businesses. View Profile

EdCast

by EdCast

EdCast Knowledge Network let's your organization create a private knowledge sharing network to empower employees, partners, & customers View Profile

EdCast Knowledge Network let's your organization create a private knowledge sharing network to empower employees, partners, & customers View Profile

eGain Knowledge

by eGain Communications

Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service. View Profile

Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service. View Profile

eKMS

by The Software Hospital

An enterprise level system that provides organizations with a private network to communicate and collaborate across. View Profile

An enterprise level system that provides organizations with a private network to communicate and collaborate across. View Profile

A wiki tool that allows everyone in an organization to contribute to a single knowledge base. View Profile

A wiki tool that allows everyone in an organization to contribute to a single knowledge base. View Profile

A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers. View Profile

A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers. View Profile

FIRST KM

by FIRST Software Solutions

Integrated library, reference and knowledge management software package. View Profile

Integrated library, reference and knowledge management software package. View Profile

FIT | KnowledgeTrack

by FIT Tracking Solutions

FIT | KnowledgeTrack Centralized Knowledge and Information. View Profile

FIT | KnowledgeTrack Centralized Knowledge and Information. View Profile

Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most. View Profile

Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most. View Profile

Haydle

by Haydle

Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions. View Profile

Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions. View Profile

HelpConsole

by Browse Lab

Web application that allows users to author and host their own help systems from which they can produce PDF, HTML, and Word manuals. View Profile

Web application that allows users to author and host their own help systems from which they can produce PDF, HTML, and Word manuals. View Profile

HelpDocs

by HelpDocs

Drive down support ticket volume and keep your team in the loop with a fully-featured knowledge base. View Profile

Drive down support ticket volume and keep your team in the loop with a fully-featured knowledge base. View Profile

Knowledge Base plugin for WordPress. Works with your existing WordPress theme. View Profile

Knowledge Base plugin for WordPress. Works with your existing WordPress theme. View Profile

Hippo Wiz

by Lyceum Technologies

Create videos with screen capture, webcam & audio for your Support needs. Create how-to, customer testimonial, guest record videos, etc View Profile

Create videos with screen capture, webcam & audio for your Support needs. Create how-to, customer testimonial, guest record videos, etc View Profile

Inbenta

by Inbenta

Inbenta is an AI-powered solution that can help manage, update & analyze the strength of your business' knowledge base. View Profile

Inbenta is an AI-powered solution that can help manage, update & analyze the strength of your business' knowledge base. View Profile

Indexedmind

by Indexed Mind

A search engine for finding people, talent, skills and most importantly knowledge inside organizations. View Profile

A search engine for finding people, talent, skills and most importantly knowledge inside organizations. View Profile

Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. View Profile

Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. View Profile

The smart online information management service with document management, custom databases, live data feeds, and workflow. View Profile

The smart online information management service with document management, custom databases, live data feeds, and workflow. View Profile

IntelliResponse Virtual Agent

by IntelliResponse Systems

Knowledge management and customer self service software that reduces customer effort, support calls, emails and live chats. View Profile

Knowledge management and customer self service software that reduces customer effort, support calls, emails and live chats. View Profile

Simple way to document and share application knowledge. View Profile

Simple way to document and share application knowledge. View Profile

kaams

by Amsphere

Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters. View Profile

Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters. View Profile

Kaleo

by Kaleo Software

Web based knowledge collaboration solution for industries such as IT, Compliance, HR, and Onboarding. View Profile

Web based knowledge collaboration solution for industries such as IT, Compliance, HR, and Onboarding. View Profile

KANA SEM creates a complete customer service ecosystem to help you approach the challenges in customer service today. View Profile

KANA SEM creates a complete customer service ecosystem to help you approach the challenges in customer service today. View Profile

Knosys

by Knosys

Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms. View Profile

Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms. View Profile

Knowledge Management

by Synergy Computer Solutions

An application based on SharePoint that allows employees to connect, collaborate, and share knowledge. View Profile

An application based on SharePoint that allows employees to connect, collaborate, and share knowledge. View Profile

Knowledge Management for SharePoint 2010/2013/2016 that focuses on content classification and collaborative knowledge discovery. View Profile

Knowledge Management for SharePoint 2010/2013/2016 that focuses on content classification and collaborative knowledge discovery. View Profile

Knowledge Plaza

by Knowledge Plaza

Knowledge Sharing, for a more agile, innovative and engaged organisation. We help create Collective Intelligence. View Profile

Knowledge Sharing, for a more agile, innovative and engaged organisation. We help create Collective Intelligence. View Profile

Trigent is a CMM Level-4 technology solutions company with its US office at Southborough, MA, and India office at Bangalore. View Profile

Trigent is a CMM Level-4 technology solutions company with its US office at Southborough, MA, and India office at Bangalore. View Profile

Web-based knowledge base software that includes built-in collaboration tools and online editing functionality for call center agents. View Profile

Web-based knowledge base software that includes built-in collaboration tools and online editing functionality for call center agents. View Profile

Kreeo

by i-nable Solutions

Unify content, files and structured data from various sources and intelligently organize it to enable effective collaboration and flow. View Profile

Unify content, files and structured data from various sources and intelligently organize it to enable effective collaboration and flow. View Profile

LearnLode

by LearnLode

Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules. View Profile

Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules. View Profile

Lighthouse Desktop

by KMS lighthouse

Allows head offices, contact centers, and branches to access the real-time information they need to increase customer engagement. View Profile

Allows head offices, contact centers, and branches to access the real-time information they need to increase customer engagement. View Profile

ManIPulate

by HAL 9000 Systems

Knowledge management system that makes contract, IP and document management simple. View Profile

Knowledge management system that makes contract, IP and document management simple. View Profile

ManIPulate

by ManIPulate Systems

Complete management solution for a corporate Intellectual Knowledge portfolios. View Profile

Complete management solution for a corporate Intellectual Knowledge portfolios. View Profile

Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights. View Profile

Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights. View Profile

Moxie Knowledge

by Moxie Software

Moxie Knowledge Management Software provides instant and accurate information for customers and employees. View Profile

Moxie Knowledge Management Software provides instant and accurate information for customers and employees. View Profile

OmniknowledgeFAQ

by Acknowledgement

Happy customers, shorter service queues! View Profile

Happy customers, shorter service queues! View Profile

Knowledge base software that includes task management, audio-video uploading, networking, customer self-service capabilities. View Profile

Knowledge base software that includes task management, audio-video uploading, networking, customer self-service capabilities. View Profile

PeerAware

by Imunin Knowledge Management Software

KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network. View Profile

KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network. View Profile

Phrontex

by Kesteven and Associates

Content management application and methodology for tracking all the internal documents and their versions within an organization. View Profile

Content management application and methodology for tracking all the internal documents and their versions within an organization. View Profile

POC Link

by Gaddis Consulting Group

A web-based software system that allows people within organizations and associations to work more effectively. View Profile

A web-based software system that allows people within organizations and associations to work more effectively. View Profile

Problem Solver

by Omnex Systems

Designed to be a single repository of all customer and internal problems issued by the organization. View Profile

Designed to be a single repository of all customer and internal problems issued by the organization. View Profile

ProudFolio

by ProudFolio

An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team. View Profile

An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team. View Profile

Querybot

by Querybot Systems

Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. View Profile

Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. View Profile

Knowledge sharing solution with analytics, activity feeds, tagging system, questions filtering, gamification, 3rd party integrations View Profile

Knowledge sharing solution with analytics, activity feeds, tagging system, questions filtering, gamification, 3rd party integrations View Profile

An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents. View Profile

An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents. View Profile

ROK'IT

by VEDALIS

RoK'IT is a comprehensive KM platform helping your organization to maximise its Return On Knowledge. View Profile

RoK'IT is a comprehensive KM platform helping your organization to maximise its Return On Knowledge. View Profile

Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security. View Profile

Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security. View Profile

Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud View Profile

Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud View Profile

SlimWiki

by SlimWiki

Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI. View Profile

Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI. View Profile

smartup

by smartup

Create, share and exchange interactive content for a learning experience thats fun and collaborative View Profile

Create, share and exchange interactive content for a learning experience thats fun and collaborative View Profile

Customizable enterprise software streamlines document management, customer support, reporting, etc. View Profile

Customizable enterprise software streamlines document management, customer support, reporting, etc. View Profile

Teamemo

by Teamemo

Modern wiki software as a service for intranets and knowledge management. View Profile

Modern wiki software as a service for intranets and knowledge management. View Profile

Traction TeamPage

by Traction Software

Award winning KM software with integrated action tracking, collaboration, and search makes it simple to get work done. View Profile

Award winning KM software with integrated action tracking, collaboration, and search makes it simple to get work done. View Profile

Union Square

by Union Square Software

A suite of applications to integrate all aspects of your organisation by capturing, storing and retrieving your entire knowledge base. View Profile

A suite of applications to integrate all aspects of your organisation by capturing, storing and retrieving your entire knowledge base. View Profile

Web based ACTIVE knowledge base for professional knowledge management for Customer Service and IT-Service Center View Profile

Web based ACTIVE knowledge base for professional knowledge management for Customer Service and IT-Service Center View Profile

Vanguard System

by Vanguard Software

Captures management estimates and company know-how from individuals throughout your organization. View Profile

Captures management estimates and company know-how from individuals throughout your organization. View Profile

Real-time community and support applications including chat, live events, queued help and instant messaging. View Profile

Real-time community and support applications including chat, live events, queued help and instant messaging. View Profile

WebFirst

by RTI Software

Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. View Profile

Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. View Profile

Wellspring

by Wellspring Worldwide

Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need. View Profile

Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need. View Profile

A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management View Profile

A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management View Profile

XPERT Knowledge

by Xpert Technologies

Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge. View Profile

Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge. View Profile

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