User Reviews

SmartSupport by Safeharbor Knowledge Solutions

5.0

2 customer reviews

USER REVIEWS - All reviews

"SmarSupport Product Evaluation. CyberGlove User Forum Support"
5.0
Version Info: N/A
Purchased Date: July 01, 2011

CEO, CyberGlove Systems LLC
October 19, 2011
Faisal Yazadi
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Very simple implementation. Knowledgeable team to work with. We were up and running in a very short time. Very feature rich support environment

Cons

Everything is working great.

Overall

SmartSupport is a great product at a very good price point. Everyone at Safeharbor is a joy to work with and they delivered on everything the promised.

"SmartSupport App"
5.0
Version Info: N/A
Purchased Date: July 01, 2011

President / CEO, BikeReg.com
October 18, 2011
Steve Roszko
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Ease of integration. Quality of conversion from prior kb by Safeharbor staff.

Cons

We have had no issues.

Overall

This has been a great upgrade from our prior kb solution.