| 11/18/2009 |
Berkshire Associates Inc. Joins Forces with KMS Software Company to Provide HR Professionals with Enhanced I-9, E-Verify, and Onboarding Solutions
Berkshire Associates, the leading provider of applicant tracking, affirmative action, compensation, and workforce planning software and services, announced today it has entered into a strategic partnership with KMS Software, the pioneer of online onboarding, employee engagement technology, and process automation.
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| 11/17/2009 |
Baynote CEO to Keynote at KMWorld 2009 on "The Secret to Great Search Results"
Jack Jia will discuss why search results consistently "suck" and how to address the problem using real-time customer insights.
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| 11/02/2009 |
The Consortium for Service Innovation Announces Updates to the KCS Verified v4 Program for Technology and Trainers
The Consortium for Service Innovation, a non-profit alliance of service and support organizations, today announced updates to the KCS Verified v4 program.
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| 10/21/2009 |
RSD and Alfresco Announce Strategic Partnership
Alfresco Software, Inc., the leader in open source enterprise content management (ECM), and RSD, the leading provider of enterprise information governance solutions, today announced that RSD has become an Alfresco Software Gold Partner.
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| 10/21/2009 |
RSD Announces First Enterprise Information Governance Solution for Alfresco ECM
RSD ArchLive for Alfresco enhances ECM performance, bridges digital divide between structured and unstructured documents.
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| 10/19/2009 |
Consona Announces General Availability of Consona Knowledge Driven Support Version 1.0
Industry’s First Coupling of Case Tracking and Knowledge Management Unifies, Guides and Measures Every Support Agent on Every Channel Las Vegas, NV (Vocus) October 19, 2009 -- Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced at Technology Services World conference in Las Vegas the general availability of Consona Knowledge Driven Support Version 1.0.
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| 10/19/2009 |
Consona Announces General Availability of Consona Knowledge Management Version 7.3 featuring Advanced Analytics
Powered by QlikView, Module Allows for Unprecedented Analysis Capability for Service and Support Professionals Las Vegas, NV (Vocus) October 19, 2009 -- Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced at Technology Services World conference in Las Vegas the general availability of Consona Knowledge Management Version 7.3, a KCS Verified v4 solution featuring ground-breaking analytics powered by QlikView business intelligence software from QlikTech.
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| 10/14/2009 |
Extentech and Alfresco Partner to Deliver a Powerful Open Source Web Spreadsheet
Extentech, Inc, a spreadsheet solutions company, and Alfresco Software, Inc., the leader in Open Source enterprise content management (ECM), today announced Sheetster + Alfresco--an integrated Open Source web spreadsheet solution.
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| 09/15/2009 |
Dow Jones, DLA Piper and Exari Co-Host Webinar on Sales Contract Automation
Dow Jones, DLA Piper and Exari are co-hosting a free webinar entitled, “How sales teams can reduce the time and expense of closing deals by 50%.” The webinar is on Thursday, September 24, 2009 at 1:00 PM EDT (US) and is open to the public.
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| 09/05/2009 |
Consona Knowledge Management Named to KMWorld's 2009 Trend-Setting Product List
Seventh Straight Year of Recognition Underscores Consona's Continued Leadership in Knowledge Management Indianapolis, IN (PRWEB) September 4, 2009 -- Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that Consona Knowledge Management has been named to KMWorld's 2009 Trend-Setting Product list for the seventh year in a row.
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| 09/02/2009 |
KMWorld Recognizes TheBrain Technologies Knowledge Management Software as a Trend-Setting Product for 2009
PersonalBrain's Intuitive Information Visualization and Unlimited Data Integration Enable Users to See Their Thinking in Action for Advanced Information Discovery.
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| 09/01/2009 |
MindTouch Enables Safe Crowd Sourcing Of Corporate Knowledge and Product Documentation
MindTouch, developer of one of the top open source projects in the world, today announced the immediate availability of the MindTouch Collaborative Knowledge Base, the first packaged solution of its kind.
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| 08/26/2009 |
Phaseware, Inc. Announces Tracker Ondemand: Web-based Customer Support Software from PhaseWare, Inc.
PhaseWare Tracker OnDemand has all the power of Tracker brought to you over the web.
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| 07/29/2009 |
Noodle Now Available in Apple's App Store
Noodle quenches thirst for enterprise applications on the iPhone.
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| 07/28/2009 |
Alfresco Community Now Available for Ubuntu
Organizations can now try Alfresco Community Edition 3.2 with minimum effort and provide a world-class content management environment on Ubuntu Server Edition for free London, UK.
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| 07/23/2009 |
The Fuze Suite Aids Government Sites to Trim Support Costs, Do More with Less to Deliver Timely Answers to Constituents’ Questions
Under current budget tightening, government agencies are finding a way to deliver high quality customer care while trimming support costs.
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| 07/16/2009 |
Webinar Reveals Best Practices for Top-Notch Customer Service
Yankee Group and Consona host a KMWorld Webcast exploring Knowledge Management strategies and technologies used by today's most successful customer service organizations Indianapolis, IN (Vocus) July 15, 2009 -- Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that it has sponsored and co-hosted a Webcast revealing best practices and top technology to achieve stellar and continuous customer service.
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| 07/13/2009 |
CustomerVision, Inc. Announces its GSA IT Schedule Contract Award
CustomerVision received their General Purpose Commercial Information Technology Contract, effective May 2009, to sell IT software directly to the United States Government and State and Local Government under SIN 132-33.
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| 07/13/2009 |
Alfresco and Caringo Announce Content Management and Storage Solution Able to Scale to Billions of Files and Petabytes of Data
Alfresco Community Edition and CAStor Connector for 4TB Content Repository Available to Download London, UK & Austin, TX (PRWEB) July 13, 2009 -- Alfresco Software Inc.
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| 07/09/2009 |
Leading Cost Estimating Software Provider Expands Research Team with New Hire
PRICE Systems adds an experienced research analyst to its cost research department.
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| 07/07/2009 |
eTouch SamePage Now Available on MYSMBStore.com
Customers can now deploy eTouch SamePage enterprise wiki directly within MYSMBStore.com for improved collaboration and knowledge management.
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| 06/25/2009 |
Element Payment Services Launches PCI Compliance Quiz Widget
Element Payment Services launches the PCI Compliance Quiz Widget to widen the knowledge base of PCI compliance.
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| 06/18/2009 |
NASA's Jeanne Holm and KM Guru, Dave Snowden to lead KM Australia 2009
KM Australia 2009 - From Diverse Perspectives is proud to have Jeanne Holm from NASA, Dave Snowden, J.
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| 06/11/2009 |
InteQ Signs Eastern Mountain Sports as Newest Client on InfraDesk
Eastern Mountain Sports has chosen InfraDesk, On Demand Service Desk, to increase help desk application functionality not available in previous app TriActive Bedford, MA (PRWEB) June 11, 2009 -- Eastern Mountain Sports, a leading outdoor retailer, has replaced their TriActive help desk application with InfraDesk, an On Demand Service Desk.
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| 06/09/2009 |
Level 5 Partners Simplifies On-Demand Project Management Software with vPMO Release 3.2
Level 5 Partners, an emerging provider of Enterprise PMO software, announced the immediate release of vPMO version 3.2 to all customers as part of its software-as-a-service (SaaS) offering.
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| 06/03/2009 |
Manage Information Overload with PpcSoft iKnow 2009
PpcSoft is proud to announce the release of PpcSoft iKnow, a personal knowledge management tool for the Microsoft Windows XP/Vista/7 platforms, specially designed to help professional knowledge workers manage information overload and increase their productivity.
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| 05/20/2009 |
SSPA Survey Results Reveal Consona Knowledge Management as Top Choice Among Enterprise Members
Recent Poll Shows Solution One of the Most Used by Enterprises for Their Customer-Facing Knowledgebase Solution.
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| 05/18/2009 |
Knowledge Base Software Released by Web-Site-Scripts.com - More Than 50 Improvements
Web-Site-Scripts Company presented new version of knowledge base software - KnowledgeBase Manager Pro 5.1.
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| 05/13/2009 |
New Health Knowledge Base and Semantic Search Engine Announced
The HealthMash.com medical search engine will debut on 16 May 2009 at the MLA (Medical Library Association Annual Meeting and Exhibition) in Honolulu.
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| 05/12/2009 |
XMLAW Attains Gold Certified Partner Status for Fifth Consecutive Year
XMLAW, the leading provider of SharePoint-powered information and knowledge management solutions to the legal industry, today announced it has attained Gold Certified Partner status in the Microsoft Partner Program for the fifth consecutive year with competencies in ISV/Software Solutions, Information Worker Solutions and Networking Infrastructure Solutions, recognizing XMLAW's expertise and impact in the technology marketplace.
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| 05/06/2009 |
PlayPhone Dials It In with the Fuze Suite
Branded mobile entertainment company, PlayPhone, Inc.
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| 05/05/2009 |
XMLAW Named One of Boston Business Journal's 2009 Best Places to Work
XMLAW, the leading provider of SharePoint-powered information and knowledge management solutions to the legal industry, today announced that it has been named one of Boston's Best Places to Work by the Boston Business Journal (BBJ), according to the publication's annual ranking.
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| 04/28/2009 |
XMLAW Expands SharePoint Educational Offerings for Clients
XMLAW, the leading provider of SharePoint-powered information and knowledge management solutions to the legal industry, today announced several new educational offerings for clients using XMLAW's OneView suite of products and Microsoft Office SharePoint Server 2007.
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| 04/21/2009 |
Intelius Screening Solutions Announces Agreement with KMS Software Company to Provide Pre-Integrated Employment Background Screening and Onboarding Solution
Both companies sponsor a new report that reveals importance of Onboarding to improve HR processes; Intelius webinar announced for May 5 Bellevue, WA (PRWEB) April 21, 2009 -- Intelius Screening Solutions LLC, a leading, on-demand employment checks and employee drug screening solutions provider, has announced an agreement with onboarding pioneer KMS Software Company.
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| 04/14/2009 |
eTouch SamePage Now Available on the Force.com AppExchange from Salesforce.com
SamePage version 4.1 is available on the Force.com AppExchange from salesforce.com.
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| 04/02/2009 |
Foxxe Energy Services Implements KMI's EHS Software Suite for Incident Management, Corrective Actions and Auditing
Foxxe Energy Services ( http://www.foxxe-energy.com ), a Houston-based international drilling company, has implemented KMI's ( http://www.kminnovations.com ) EHS Software Suite for corporate risk management.
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| 03/30/2009 |
KMSI Announces KMx Update That Provides eLearning, Knowledge Management and Collaboration Tools for Apple iPhone and Other Mobile Devices
Knowledge Management Solutions, Inc. (KMSI) a leader in Web-Based Training and eLearning Technologies announced eLearning, Knowledge Management and Collaboration Tools for Apple iPhone and Microsoft Windows CE devices.
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| 03/14/2009 |
PhaseWare, Inc. Releases Tracker 4.0: Now Offering Live Chat
PhaseWare, Inc. is releasing Tracker-Self Service Center V4.0.
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| 03/13/2009 |
Evo Achieves Over 15 Times Payback Using the Fuze Suite
For the fourth consecutive year, specialty retailer evo achieved 4-digit ROI from using the Fuze Suite customer care software provided by Fuze Digital Solutions .
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| 03/05/2009 |
InQuira Recognized as One of KMWorld Magazine's "100 Companies That Matter in Knowledge Management" for 2009
InQuira selected to prestigious knowledge management award from KMWorld.
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| 03/04/2009 |
QL2 Named to KMWorld's 2009 Prestigious List of '100 Companies that Matter in Knowledge Management'
On Demand Data Services Arm Customers with Reliable Information from the Web for Critical Business Decisions Seattle, WA (PRWEB) March 4, 2009 -- QL2 the leading provider of demand-driven data access, aggregation and delivery services proudly announces today that they were awarded KMWorld's 100 Companies That Matter in Knowledge Management for the fourth consecutive year.
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| 03/03/2009 |
SendToQuickBase Integrates Microsoft Outlook with Intuit QuickBase
The gap between Outlook and QuickBase has been bridged for the first time with a single click of the mouse using SendToQuickBase.
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| 03/03/2009 |
KMWorld Names Rivet Logic Among Its "100 Companies That Matter in Knowledge Management"
Leading professional services firm is recognized as one of the industry leaders in driving successful adoption of open source content management and portal software at major enterprises.
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| 03/02/2009 |
KMWorld Names XyEnterprise Among its "100 Companies that Matter in Knowledge Management"
Company receives distinction for fourth consecutive year.
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| 02/26/2009 |
New Forrester Research Vendor Snapshot: Boardwalktech Applies Collaboration and Controls to Spreadsheets
Newly released Forrester Research, Inc. (Nasdaq: FORR) vendor snapshot on Boardwalktech discussing collaboration and controls for spreadsheets for information & knowledge management professionals Palo Alto, California (PRWEB) February 26, 2009 -- Boardwalktech, Inc, a leader in Enterprise 2.0 technology and developer of the patented Boardwalk Collaboration Platform (BCP), has been profiled by Forrester Research, Inc.
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| 02/23/2009 |
Consona Corporation Named to KMWorld's "100 Companies that Matter in Knowledge Management"
Inclusion to Prestigious List Marks Seventh Straight Appearance for Consona’s Knowledge Management Solution (Formerly KNOVA).
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| 02/23/2009 |
Reprints Desk Named to "KMWorld 100 Companies that Matter in Knowledge Management" List
Reprints Desk, Inc., the content workflow company, today announced that the company has been named as one of "KMWorld's 100 Companies that Matter in Knowledge Management" by KMWorld Magazine.
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| 02/10/2009 |
Helpstream Announces Winter 2009 Release
New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA (PRWEB) February 10, 2009 -- Helpstream ®, the world's first truly social customer service and relationship management system, today announced general availability of the Winter 2009 release containing over 40 powerful enhancements to help service organizations drive higher customer satisfaction and retention while lowering overall support costs.
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| 02/09/2009 |
SilkRoad Technology Crowned HRchitect Beauty Pageant Winner
SilkRoad technology, the leading provider of talent management solutions, announced the company was named winner of the January 23, 2009 HRchitect onboarding systems "Beauty Pageant." SilkRoad entered its market-leading onboarding and life events product, RedCarpet, into the pageant alongside three other companies, including AllegroHR, KMS, and Verifications.
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| 02/05/2009 |
Scribe Healthcare Technologies, LLC to Integrate BenchMark KB™ in Scribe Complete™ Medical Documentation Platform
Company leads industry in providing medical transcriptionists with industry standard Knowledge Base tool.
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| 02/02/2009 |
XMLAW Announces OneView 2009 Products for SharePoint
XMLAW, the leading provider of SharePoint-based information and knowledge management solutions to the legal industry, today announced the release of new and enhanced products in its OneView suite of applications built on the SharePoint platform.
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| 01/27/2009 |
Consona™ Knowledge Management and Customer Management Solutions Honored with 2008 DM Review Innovative Solution Award and TMC Product of the Year Award
Consona KM and CRM Suite Receive Industry Recognition for Product Excellence and Innovation.
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| 01/21/2009 |
Consona Corporation Launches New Consona™ CRM Web Site
New Web Site Follows Major Rebranding and New Product Announcements at Customer Conference.
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| 01/15/2009 |
David Allen and Eric Mack Present Best Practices Sessions on Maximizing Personal Productivity at Lotusphere 2009
Lotus Notes is marketed as an "organizational" productivity tool, and that's often the way organizations deploy it - from the top down - not as a tool for "personal" productivity or knowledge management.
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| 12/18/2008 |
Panviva's SupportPoint Business Process Guidance (BPG) Solution Wins Contract for Bupa's UK Call Centres
Panviva today announced that Bupa, the UK's leading health insurer, has selected Panviva's Business Process Guidance (BPG) solution, SupportPoint, to help optimise the efficiency of its UK call centre operations.
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| 11/03/2008 |
Global Knowledge Management Market Revenues to Exceed $157 Billion by 2012, According to a New Report by Global Industry Analysts, Inc.
Organizations use knowledge management as a means to adapt, survive, and compete in unpredictable market conditions.
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| 10/30/2008 |
New Knowledge Management Solution from Maintech Improves Operational Efficiency
The newest knowledge management system from IT service solutions company Maintech is a cost-effective and comprehensive solution to maintaining important data.
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| 10/27/2008 |
25% of the Top-50 Dutch Law Firms Now Use BigHand
Morningstar Systems today announced it has implemented BigHand Digital Dictation software at three more satisfied law firms.
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| 10/20/2008 |
Aberdeen Group Report, Sales 2.0: Social Media for Knowledge Management and Sales Collaboration, Includes eTouch SamePage
eTouch SamePage, a dynamic enterprise wiki, is included in Aberdeen Group's latest report on the enterprise 2.0 market.
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| 10/15/2008 |
Consona Corporation Unveils Knowledge Driven Support Solution at Customer Conference
Consona Integrates Two World-Class Products, Onyx and KNOVA, to Build Market's First and Most Tightly Integrated Case and Knowledge Management Solution Las Vegas, NV (PRWEB) October 15, 2008 -- Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the release of its integrated, knowledge-centric solution for customer service and support at Consona Connect 2008 , the company's annual user conference, held at the MGM Grand in Las Vegas.
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| 10/15/2008 |
Consona™ CRM and QlikView Join Up To Create Knowledge Management Analytics
Consona Corporation Signs OEM Agreement With QlikTech To Deliver Patented Multi-Dimensional Data Analysis to Knowledge Management Users Las Vegas (Vocus) October 15, 2008 -- Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced at its annual user conference, Consona Connect 2008 , that it has expanded its OEM agreement with QlikTech, the world's fastest-growing business intelligence (BI) software vendor, to extend QlikTech's award-winning business analysis solution, QlikView, to Consona CRM's knowledge management (KM) customer base.
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| 09/30/2008 |
My Perfect Gig's Knowledge-Based Approach to Recruiting Services Unearths Engineering Market Intelligence
Provides unparalleled view of engineering market hiring dynamics.
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| 09/15/2008 |
Intuit Partner Platform Opens to Developers : All Developers Welcome to Build Applications and Create Successful SaaS Businesses
Today, Intuit Inc. (Nasdaq:INTU) opened the doors to all developers and independent software vendors interested in building online applications on the Intuit?? Partner Platform, formerly the QuickBase Development Environment.
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| 08/28/2008 |
iSynergy Enterprise Content Management Solution Named Trend-Setting Product of 2008 by KMWorld
KMWorld recently named iDatix’s iSynergy Enterprise Content Management solution one of KMWorld’s Trend-Setting Products for 2008.
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| 08/26/2008 |
KNOVA® Version 7.2 Named Trend-Setting Product of the Year by KMWorld
2008 Honor is KNOVA’s Sixth, Underscoring Suite’s Unmatched Customer Satisfaction and Value.
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| 08/22/2008 |
Fpweb.net Supports SharePoint User Groups
Managed hosting provider Fpweb.net, is sponsoring SharePoint User Groups (SUGs) around the world.
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| 08/14/2008 |
ClearSight Networks Introduces ClearSight ApexTM : Apex Provides In-depth Explanations of Network Problems and Issues as a Human Expert Would
ClearSight Networks, a worldwide provider of award-winning application and network analysis tools for today’s dynamic networks, today announced the availability of its Apex 1.0 software.
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| 08/11/2008 |
Digital Dialogue Enhances Total Member Care Suite with DigiKnow : Online knowledge base tool centralizes data for credit union staff, members
Digital Dialogue, a PSCU Financial Services company and nationwide provider of 24/7 call center operations and software solutions to credit unions, has launched DigiKnow, a unique online knowledge base and query tool that organizes credit union information into a database that members and staff can access quickly and easily through a basic question format.
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| 07/22/2008 |
New NetSuite CRM+ Features Enhance Ease-Of-Use With Advanced Ajax-Powered Workflows
NetSuite announces a new version of its flagship CRM product, NetSuite CRM+, featuring AJAX-powered workflows that enhance ease-of-use of marketing automation and knowledge management functionality used in customer support and customer service.
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| 07/18/2008 |
Delivering Breakthrough Results in Self Service
Chief KM Strategist at eVergance to Speak on the Role of Collective Intelligence in Online Support Cupertino, Calif.
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| 06/30/2008 |
Ontario Systems Publishes Knowledge Base
Ontario Systems announced today it is providing on demand access to its Knowledge Base for its customers.
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| 06/25/2008 |
TheBrain Technologies Wins ContactCenterWorld.com 2008 Members' Choice Award for Knowledge Management
TheBrain's Collaborative Mind Mapping and Content Management Platform is Voted Best in Class for helping Contact and Support Centers Organize, and Find Information Faster Marina del Rey, CA (PRWEB) June 25, 2008 -- TheBrain Technologies, the leading provider of dynamic mind mapping software, announced that it has won the Best in Class Award for Knowledge Management in the Americas as presented by ContactCenterWorld.com.
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| 06/17/2008 |
SSPA Survey Results Reveal KNOVA® as the Top Choice Among Members Using a Knowledge Management Solution
KNOVA’s Intelligent Customer Service Solutions Outrank Competing Solutions in Recent Poll Conducted by the Service and Support Professionals Association.
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| 06/09/2008 |
New Tool Offers Relief to Regulation-Weary Financial Industry
KM PolicyWatch, a breakthrough tracking system for harried compliance professionals, launched today.
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