WebBoard Knowledge Base
by Akiva
WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
- Boolean Search
- Browsable Directories
- Cataloging / Categorization
- Chat Functionality
- Collaboration Management
- Contextual Search
- CRM Integration
- Custom User Interface
- Customer Service Integration
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Data Integration
- Data Management
- Discussion Board
- Document Management
- Document Tagging
- Dynamic FAQ
- Email Integration
- Full Text Search
- Help Desk Integration
- Legacy System Integration
- Mobile Access
- Multi-Currency
- Multi-Language
- Performance Metrics
- Process Management
- Project Management
- Reporting
- Request Escalation
- Search Functionality
- Software Development Kit
- Subscription Services
- User Access Controls
- Workflow Management
- XML / RSS
Available on the following platforms: Windows, Web Based
Support available: 24/7