KnowledgeBuilder
by ActiveCampaign
Advanced Knowledge Based & Knowledge Management solution. Extremely easy to install and use, KnowledgeBuilder allows for simple and intuitive management of users, articles, and comments. The system is powerful enough to provide full editorial control, and flexible enough to fit a wide variety of needs. Includes LDAP & external login source options. Free 30 day trial available.
- Browsable Directories
- Cataloging / Categorization
- Collaboration Management
- Contextual Search
- Custom User Interface
- Customer Service Integration
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Data Integration
- Dynamic FAQ
- Full Text Search
- Guided Problem Solving
- Help Desk Integration
- Multi-Language
- Reporting
- Search Functionality
- Self Service Features
- Self-Learning
- User Access Controls
- Workflow Management
- XML / RSS
Available on the following platforms: Windows, Web Based, Linux/Unix, Other
Support available: Regular Business Hours, Online/Self Service
About ActiveCampaign
Year Founded: 2003
Location: Illinois - United States
Number of Customers: 50,000+
Industries Served: Small - Medium Businesses
