LawnPro Software

LawnPro

2.5 / 5 10 reviews


Average Ratings

10 Reviews
  • 2.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2.4 / 5
    Customer Service

Product Details

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About This Software

Professional Lawn Care Business Software. LawnPro makes keeping track of your lawn care business easy.


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Features Checklist

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Product Reviews

Ok for small operations

2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: Does the basics but that's about it.
If you are tracking expenses, routing, billing, payables with revenue over 100K this is probably not what you need.

Pros: Easy to use.

Cons: Not very indepth.

Seems like this company is ran out of a garage

1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Its so hard to access there server to login to my account. Also if you E-Mail for support no immediate action is taken it seems like they bit off more than they can chew not enough bandwidth and or big enough servers to handle their customer base.

Pros: Its easy when its working.

Dreadful software. If you're serious about your business then avoid this.

1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Firstly, the customer service is so bad that you'll begin to think that you've been scammed - in fact you may well have been. As for the functionality of the software, it's seriously dated and the programming is poor. It does not work well on mobile or tablet (iPad). It doesn't sync with any accounting software. The option to export all data is almost completely useless if you're looking to use the info for accounting purposes. I could go on but life is too short. Switching to something decent over the next few days.

Pros: Cheap and the initial customer service was good.

Cons: Customer service and that you're been fooled pre-sign up.

Recommendations to other buyers: To my competitors: this is awesome software give it a go

What happened

1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Use to be good, but there is no customer service. If you never have an issue, it will work. If you have a problem, you will need to get a new program

Great

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Lawnpro has been adding lots of updates lately and has chemical application tracking, scheduling and customer history reports, invoicing, estimating etc etc. They had a bad rep in the past, but are improving and communicating much faster then before.

All inclusive

4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very complete system from tracking expenses to scheduling to cost tracking and equipment management. Also very comprehensive reporting.

Customer service issues are a thing of the past. Also a great community forum for open brain storming with other users and your ideas are translated into upgrades if possible..

A++++

awesome

4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: iv been using it for a year now, did a one time payment. i dont use the scheduling but all the other tools are great, ivoicing ect, you can pull huge amounts of date on clients to see whos profitable, track your years profit and loss, i think its pretty slick. there is a forum where bugs are fixed and i have been emailed by them a few times with support. recomended.

Soooo Easy!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm surprised by the other reviews. Perhaps in the past the company had support issues, but I have been using Lawn Pro for nearly two months now and am very happy with the service.

The software is clean and easy to use which helps because I am not a techie. Plus, they have a free trial - if you don't like it don't buy it.

DON'T BUY!!!!!!!!!!!

2/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Pros: Looks professional.... That's it!!!!!

Cons: FULL OF BUGS!!!!! They will not respond to any problems!!! once they have your money your f*****!!! I wasted my money so DON'T WASTE YOURS!!! The demo was ok but it doesn't allow you to demo the full version because its full of BUGS!!! If you schedule a job that is repeating and have to change or postpone it then you have to manually change it for the entire year!!!! Plus you can't delete it!!! The customers name will still be on the calender until you close the program and open it again, so if u had 10 jobs thats day and it rained u have to erase each job 1 by 1 for the entire year, every time a job is postponed!!!!! SUCKS!!!!! There r more but trust me SAVE YOUR MONEY!!!!

Overall: DON'T BUY!!!

Terrible!!!!!!

1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Pros: NONE They only thing is that they took my payment right away.

Cons: Save your time and money. I bought software and was very unhappy with it. very simple and very sorry. also when i told them i was unhappy they did not return my calles in a number of occasions and are still avoiding me. Not professional at all!!!! DO NOT BUY!!!

Overall: NOT AT ALL