User Reviews

Best Client Practice Management by Best Client Solutions

5.0

6 customer reviews

USER REVIEWS - All reviews

"Review"
4.0
Version Info: 11.082
Purchased Date: September 01, 2009

Office Manager/Bookkeeper, Law Offices of Ernesto Borges
December 06, 2011
Tammy Mazur
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
3.0
Features
4.0
Customer Service
5.0

Pros

Excellent customer service

Cons

Would love more automation ... when this happens, this letter or email is sent

Overall

Best Client is a fabulous system for practice management.

"Outstanding and flexible with great customization by company at no charge."
5.0
Version Info: N/A
Purchased Date: January 01, 2010

Owner, Law Offices of Alexzander C. J. Adams, P.C.
December 05, 2011
Alexzander Adams
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

This is a powerful practice management tool for the high volume bankruptcy practitioner. I use this product exclusively to track the flow of my bankruptcy cases. I can create custom reports based on the client, who is the paralegal or attorney assigned to it, when we were hired, when the case is filed, and a number of other options. The more I use it, the more I appreciate it.

Cons

This is a great program, but lacks the really refined interface of something like Best Case. However, it is intuitive, and any interface issues I have are put to rest by calling BestClient, who promptly resolves any questions I may have.

Overall

If you do any kind of volume in bankruptcy and don;t know where to start, this will do what you want it to. I use this program and BestCase w/ MyECFMail and MyClient Info - You could run an entire office off those suites alone.

"#1 Business Tool"
5.0
Version Info: 4.2
Purchased Date: September 01, 2009

President, Money Sharp Credit Counseling Inc.
December 01, 2011
Edward Sanchez
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

I could not operate and grow my business the way I have without BestClient. This software allows me to track and monitor my clients requests and anticipate their needs. It allows me to measure and monitor my staff's productivity. BestClient is also a marketing management system. I can run, track and manage multiple marketing campaigns with ease. It allows us to operate on the highest efficiency ratio and keep our overhead costs at a minimum. I could not grow my business in cost effective way without bestclient.

Cons

The user interface is somewhat outdated, but that is purely aesthetics. Bestclient does everything I need it to do.

Overall

Bestclient is excellent for small and large size firms. At a fraction of the other major CRM's, bestclient was a no-brainer.

"Great product!"
5.0
Version Info: N/A
Purchased Date: January 01, 2009

Owner, Glanzer & Associates, P.C.
December 01, 2011
Charles Glanzer
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Terrific client management system. Very easy to use.

Cons

None. It is a great tool for my practice.

Overall

Outstanding. I highly recommend this product.

"Very happy"
4.5
Version Info: N/A
Purchased Date: December 01, 2008

Owner, Debt Advisors, SC
December 01, 2011
Chad Schomburg
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

It more than does the job

Cons

It used to sometimes duplicate files, but those bugs have been fixed.

Overall

This is a great program for a bankruptcy practice. I am very happy with it.

"Owner"
5.0
Version Info: 11.082
Purchased Date: January 01, 2009

Owner, Law Offices of Joseph P. Doyle
November 30, 2011
Joseph Doyle
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

BestClient is by far the superior method to manage your client data based needs. It allows you to easily import critical information such as court dates in order to create a self automated court calendar. It also allows you to run reports on your client data base system such as outstanding accounts receivables owed to the business. Or a debtor education report to know which pending cases still need completion of the second class.

Cons

Most attorneys still are not using Best Client so the customer service suport is outstanding as they do in fact have the time to deal with any computer issues non-best client related issues and or best client related issues.

Overall

10+++++++++ - I would strongly recommend using Best Client if you were in the bankruptcy field.