PracticePanther Legal Software

5 / 5 76 reviews

Who Uses This Software?

Thousands of solo practitioners, virtual, small, & medium sized firms worldwide who don't want to sit through hours of training videos and webinars. Surprisingly simple software for the modern lawyer.


Average Ratings

76 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Pricing Details
    Only $49/month/user billed annually (or $59 month to month).
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • PracticePanther Legal Software
  • www.practicepanther.com
  • United States

About This Software

The only legal software with an UNLIMITED FREE TRIAL for your first 3 clients and cases. Thousands of firms in over 25 countries use PracticePanther to automate their firms, and get more done in less time. Work from anywhere, on any device, with the mobile apps. Get world-class support by phone, email, or live chat. It's simple, user-friendly and intuitive. Now you can spend less time managing your firm, and more time making money. Try it free, no credit card needed.


Features Checklist

  • Billing & Invoicing
  • Calendar Management
  • Case & Client History
  • Case Management
  • Client Management
  • Client Portal
  • Conflict Management
  • Contact Management
  • Contract Management
  • Document Management
  • Email Management
  • Financial Management
  • HR Management
  • Library Management
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

Product Reviews

Great Service. Better than RocketMatter

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: faster update cycle, quicker response from support, more flexible platform

Overall: They update the features and functionality much quicker, and their support is better/quicker responses. I really like companies that invest so much in their service. Plus it costs less.!

Recommendations to other buyers: their intake form feature is really cool and works

Vendor Response

by PracticePanther Legal Software on March 22, 2017

Thank you so much Jeremy! Happy you love the recent updates, there are many more coming soon!!

Not ready for prime time

Mar 19, 2017
4/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: Experienced practice manager user here have used Timematters Desktop for years and years then Mycase. I have small firm and do most personal injury with some hourly work. I transitioned to this software from Mycase. The good: It syncs with Google Contacts and Calendars. You can chat with other users. You can send tasks and events to clients. Email notifications of changes in cases, events and tasks. Email integration is great and very easy. The bad: The transition was horrible. It took almost two weeks and I have a very small firm. Contacts and matters import would not bring the relationships with each other. Tasks have yet to be imported. Written support documentation is basic at best and the customer support people do not know their own product. Asking two different support people gets you two different answers. Training session consisted of "What questions do you have?". Workflows cannot create automatic events, just automatic tasks. There is no date calculator. You cannot create bulleted checklists under tasks. You have to manually create reminders for statute of limitations of all things. Dropbox synchronization creates a dropbox folder for every contact you have as well as case and there is no way to prevent it. The customer portal is scary as you can't really tell what has been shared and what has not been shared. In other words, in my opinion, this software is not ready for prime time.

Perfect app for medium sized law firms

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: it's affordable and easy to use

Overall: Practicepanther has it all: practice management, templates, billing, taking notes, box-integration, gmail agenda integration, client portal; and it's easy to use! and affordable!

Recommendations to other buyers: give it a try!

PracticePanther ticks all the boxes for our law firm

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use

Cons: Client and Matter numbers are not automatically inserted. I want the numbers automatically put in, in numerical order.

Overall: We sell Australian legal documents online. We needed state of the art legally compliant practice management system. PP is addictive, fun and easy for my lawyers to use.

Best secure client portal

Jan 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: secure client portal, intuitive interface

Cons: No internal email client (This is a MAJOR MAJOR con...) and the corresponding lack of streamlined lead to fulfillment process, lack of user-defined lead to fulfillment reporting (pipeline),
panther branded client login (should be my logo!)

Overall: I tested four different solutions looking for a secure client portal for messaging and file sharing and a reasonably intuitive interface for my tax practice. It was evident from the get-go that PracticePanther did both of these things well. My experience with customer service and senior management thus far (yes, even the suits!) gives me confidence that this cat is able and willing to keep on innovating to deliver a constantly improving experience.

Recommendations to other buyers: integration of a strong form-builder to create client organizers and other forms would be useful to my tax practice. I now use www.cognitoforms.com...

Excellent Software for my firm

Jan 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use, text message appointment feature.

Overall: I love that the software puts all management aspects of my firm into one place. I no longer have to have a bunch of different systems that don't communicate easily. I am really happy I used the software. It has already paid for itself many times over and made my life a whole lot easier.

Recommendations to other buyers: Get it!

Great software

Jan 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: easy to use.

Cons: nothing bad about it

Overall: Practice Panther is great. It has taken a lot of my long spent searching CRM's away. It has everything I need all in one.

Recommendations to other buyers: use it love it

Not just good, but great!

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Invoicing, easy to use

Cons: Na

Overall: Ever since I found this program I have everything I need at my fingertips. I do not have to go around using different programs because PP has it all. Instead of spreading tons of money on different programs , PP gives you everything you need at a fraction of the cost. Their staff is wonderful and very helpful. I recommend PP to anyone who needs a CRM that makes your life in the office nice and simple.

Recommendations to other buyers: Na

Practice Panther is perfect for our firm!

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been extremely thrilled to have found a case management software for our firm that offers all the features that Practice Panther does. With the ability to pick and choose features as our practice evolves and seamlessly integrates with other software we use, Practice Panther has become part of our workflows with minimal to no disruption and an immediate exponential increase in productivity. It helps us realize the promise of the convenience of technology without the grief of having to learn and adapt to non-intuitive software. We couldn't have asked for more. And if we do, we're grateful that Practice Panther gives new features as part of the subscription.

Great Legal Practice Management software that is not expensive

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: There are many things I like about the software. The main ones are:
- The search function. This makes searching for contacts or matters very easy. This is available on many of the screens as well as the dashboard.
- The price is very reasonable for a sole practitioner, and cheaper than the other software I have investigated
- Easy to create templates
- The screens are easy to understand and its a joy to use the software
- its relatively easy to import contacts (which i did from my gmail)
- billing is really good
- the client portal is amazing (you can even see when your client's read their invoices)
- it is improving all the time - there are regular weekly and monthly updates
- I find the relationships tab really useful to keep all my contacts related to the matter together for each of use
- there are many other pros about this software - try it and see for yourself

Cons: - the software is not perfect - it would be good if viewing emails from external email (e.g. gmail) could be improved so that they are more readable
- secure messages could be improved to allow attaching multiple files without the need to zip
- greater connection with Box so that Box's sharing could be linked to a contact without the need to manually enter the contacts email address when you are inside the contact's matter

Overall: I'm a sole practitioner and I was looking for legal practice management software that was easy to use and reasonably comprehensive. Previously I had recommended ActionStep to my previous colleagues in a 4-5 lawyer lawfirm. This was also a good product, but PracticePanther in my view is better in many ways. For cloud storage I use Box, and this connects easily with PracticePanther so that I can see all the documents that relate to a matter. PracticePanther uses a simple tab structure for each matter so that you can easily and quickly look at notes, activities, time records, payments, invoices etc. I'm really quite impressed with the software and would recommend it to anyone. It is very easy to see what you have been paid in a given period, what you are owed, and what you have to bill. I'm only one user, but you can have many users and each can see this from the dashboard screen. I'm a bit of a techie person and I've spent many hours investigating the different legal practice management software systems. PracticePanther comes a clear first, for my needs.

Vendor Response

by PracticePanther Legal Software on August 22, 2016

Thanks for the glowing review Hamish! Happy you enjoy the software, we're improving every week and love your constant feedback.

Great and improving all the time!

Jul 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Beautiful layout, easy to use, functions as a basic CRM, matter and time management, and billing program all in one.

Cons: Flat fee billing is not well thought out, and the billing module presents clients with a reckoning of my operating account as well as their trust account. (I understand Panther may have made the operating account info optional by now, or that is in their near term plan.)

Overall: This is an update to a previous review I made.

The folks at Panther are impressive. They've taken recommendations I and others have made and implemented them; they've quickly addressed issues I've had; and they are always courteous and responsive. The overall layout has vastly improved since my first review, and looks downright beautiful. We live by the search feature and it now works on custom fields. Custom fields can now also be listed in reports. You can now group custom fields so that you may show only those fields in a matter or contact that pertain to their specific situation. We have structured Panther so we can use it as a basic CRM...which is an immense work-flow savings for us. We asked for Dropbox integration and what they produced is perfect (considering the limitations of Dropbox). Time keeping is a snap and reachable from any screen. We asked to be able to a log call without assigning it to a matter, and they changed that so now we can. The tasking feature and its integration with the calendar is fantastic, I could not service so many clients without it. And the Panther folks have taken it on themselves to make some minor changes that have made the workflow of using the program much faster than in my previous review.

I now can answer the question I posed in my earlier review of whether I love or hate Panther: We love it. I admit that it's not perfect (a couple of basic features in billing need to be addressed before I am willing to use that portion of the program), but Panther saves us many hours a week. I tried many firm management products before settling on Practice Panther, and I am glad I stayed with them. It's already better than the others, and it keeps getting better all the time thanks to their team. You cannot go wrong choosing Practice Panther.

Final note: To my surprise one lawyer told me Panther seemed expensive. Really?! It seems well priced to me, and if you try to save a few dollars a month with some inferior product you will pay dearly for that choice in lost time.

Recommendations to other buyers: The learning curve for Practice Panther is very quick. You can be productive with the software in a matter of hours. But the main thing to settle on right up front is this: Will your clients be companies or persons? Figure that out first, then stick to your decision to make your future life be easier.

Easier and faster retrieval of client information

Jun 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PracticePanther has enabled me to have one unified system for case management and billing. This allows easier and faster retrieval of client information and billing, thus saving a large amount of time on a daily basis.
The ease of use. Other legal management programs seem so complicated, but PracticePanther has created such a useful and natural software.

The Practice Panther user interface is the best of any cloud based practice management software

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before Practice Panther, my staff and I used a variety of cloud-based solutions to track leads, clients, matters and invoicing. Practice Panther has allowed us to consolidate each of those functions into one comprehensive solution. Now we don¿t have to have multiple tabs open in our browser or juggle several different workflows. I have no doubt that Practice Panther is saving my firm time and money nearly every day.
The Practice Panther user interface is the best of any cloud based practice management software. I demoed each of large competitors and found them all clunky and difficult to use. Practice Panther is very intuitive and my staff identified it as the best option within minutes of starting the demo.

Practice Panther has allowed me to organize myself so that I don¿t have to look in multiple places

Feb 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before using Practice Panther I was using several different programs from Microsoft and Google to keep track of clients¿ information, funds, expenses, billable hours and my trust account. Now, just about everything I need is available from one program. Practice Panther has allowed me to organize myself so that I don¿t have to look in multiple places for the information that I need.

My favorite part of Practice Panther is the ability to track billable hours and log them in a client matter without having to using several different programs.

PracticePanther allows us to access and share our matters and work one-on-one with our clients

Jan 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The service is available anywhere and due to the online and decentralized nature of operations we are able to access and share our matters without losing the ability to work one-on-one with our clients and resources.

PracticePanther keeps all of my activities, files, and billing together in the app

Jan 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before PracticePanther, my work seemed scattered. There were too many apps to deal with. Now, I am working with PracticePanther to keep all of my activities, files, and billing together into the app. I¿m working to make PracticePanther a central location for my practice.

With Practice Panther, I have every matter neatly organized into its own world.

Nov 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Prior to Practice Panther, I kept track of all of my matters in individual folders on my desktop, created separate folder in Outlook for emails, and created a spreadsheet for billing and costs. It was time-consuming, frustrating and often I made many mistakes. With the use of Practice Panther, I have every matter neatly organized into its own world. I can track costs, time, events, files and emails with ease. Being able to have all of the resources for my matters in their own dedicated areas, I have saved so much time and headache.
Practice Panther has the ability to keep everything easily organized and having Outlook automatically synch my emails into each matter that has the relevant contact associated with it.

PracticePanther offers a program that has already anticipated my needs.

Nov 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before PracticePanther I was tethered to my mini-MAC (Apple) with an app for billing. I had to be sitting in my chair at work to log time. It was a billing program not designed for lawyers, especially lawyers with a blended hourly and contingency practice. I wanted to record my time on contingency cases, but I didn¿t want to bill. I had to come up with a work around to do that with the program. PracticePanther has solved the problems of having to come up with work arounds to fit my practice billing needs. Instead, it offers a program that has already anticipated my needs. There¿s options for billing hourly, contingency, and for billing less on different matters.
My favorite thing about PracticePanther is the ease of keeping track of my time.

PracticePanther allows us to set up a workflow that automatically calendars our deadlines.

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Prior to switching our files over to PracticePanther our firm stored its files on a network drive. Now that we have PracticePanther each member of our firm is able to log into the system online. This has increased our firm¿s efficiency by allowing work to be completed from virtually anywhere without sacrificing the confidentiality of our clients. We are also able to view and delegate tasks to different office members from within the system, allowing us to better keep track of the tasks that have been completed and those that have not. Additionally, prior to PracticePanther we had to individually calendar each event and required filing. Currently, PracticePanther allows us to set up a workflow that automatically calendars our deadlines.

The task delegation aspect of PracticePanther has been the most useful as it helps keep the members of the FLP team on schedule and aware of the work being completed.

PracticePanther has helped me stay organized by keeping my files electronically.

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I left a large firm that used NetDocs, Rainmaker, Outlook 2013 and had excellent internal IT support. Practice Panther is actually much simpler and after an extensive search, I could not be happier with the product. It particularly has helped me stay organized by keeping my files electronically.

The integration with Word is something I was seeking and it really makes keeping and editing documents in an organized manner very simple.

Practice Panther is helping us keep track of our metrics.

Dec 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Practice Panther is helping us keep track of our metrics. As our firm grows more and more every year with International clients needing tax advice, investment advice, setting up businesses in the US, buying real estate and developing real estate, we needed to find a way to determine what the firm was doing and where it was going. We couldn¿t manage our numbers and grow if we didn¿t know exactly what they were! This has given us the ability, at the click of a button, to see how many clients we have in each practice area. We can also focus our marketing dollars to reach the clients we can help the most.

They have passion at Practice Panther, and I like that. I like the excellent support.

Nov 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For two months, I couldn¿t find a practice management system that suited my needs for my new law firm. For most of them I was required to pay for extensive training in order to see if I liked the system. They were all too complex and not intuitive. I eventually came across Practice Panther on the recommendation of a friend. Everything changed. I downloaded it on Friday night. It became addictive. The software, in a caring and fun way, took me through, in real time everything that I needed to learn in order to drive Practice Panther. By Sunday night (yes, I gave up my weekend) I had moved my law firm to the new system. We launched it on Tuesday morning. We never looked back. I never paid for any training ¿ I didn¿t have to. There are extensive videos everywhere in the system.

I enjoy using Practice Panther, as I use it I get more out of it. It tricks you. At first it appears very simple to use, and it is, but then as you master something, a new benefit arises and you use that too. It teaches you in stages. It is a unique experience of learning. However, my two favourite things is the document assembly and the access to my own personal manager. As to document assembly, I got rid of secretaries in my old law firm in 1994, I believe in document assembly. Practice Panther allows me to create repeatable documents within minutes. Secondly, I am in Perth, Western Australia, that is exactly 12-hour difference in time from where Practice Panther is based in the USA. They are north and I am southern hemisphere, we couldn¿t be further apart. However, whenever I have a suggestion or a question, the same person (his name is Mor) bounces back an email or Skypes me. The guy must never sleep. They have passion at Practice Panther, and I like that. I like the excellent support.

It is very easy to use and can be customized to flow better than most other CRMs in the market.

Nov 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used CRMs before but they always lacked in certain areas to the point it became slower. For a while we have been using a combination of google services and windows folders which was cumbersome and old fashioned. It worked, but change was needed as business has started to grow and now a CRM with our requirements is available in Practice Panther. Practice panther makes invoicing easy. No more clumsy mail merge. Just add fields to the document and it produces a contract for the client. Being able to add matters to clients is a great feature for our returning clients every year.

Ease of use by far. I was able to set it up very quick and it can be customized to flow better than most other CRMs in this market. I had my company info integrated in less than an hour and after one day of use felt comfortable using the CRM.

PracticePanther allows me to centralize all of my tasks,events, billing, and documents in one place.

Nov 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before using PracticePanther, JAMISON LAW, LLC retained organization via a complicated mutli-tool system. Excel was for billing, Word for phone notes, Google Calendar for events, and tasks were kept on a constantly revised Word document. This was both complicated and cumbersome. Realizing the need for change, JAMISON LAW, LLC tried AmicusCloud. However, the AmicusCloud was costly for multiple users, required an Exchange account for an additional per user cost, and many features could not be used unless you switched over your email and server to their exchange. I was happy with my email servicer and did not want to change this over, and so unable to use many of the AmicusCloud features. Then I found PracticePanther! PracticePanther easily linked with my existing Google Calendar, so I could continue to view all of my events on my I-phone without adding yet another app. PracticePanther allows me to centralize all of my tasks, events, billing, and documents in one place. The Dashboard gives me a great overview all at a glance, and I have even switched over to the Box for easy document syncing. I still keep my original email servicer, but PracticePanther still allows me to email invoices to clients while retaining my original servicer. In short, it grants me full and easy access to everything I need, helps me track billing and banking information, helps me manage my time and information much more efficiently than using a multi-tool system, and all for a great cost.

My favorite PracticePanther feature is without a doubt the Dashboard. From the Dashboard, I can easily assess the firm¿s financial status, know all of my upcoming tasks, and see all calendar events for the day, week, or month. I can conveniently add tasks and events from the Dashboard, and mark tasks done as they are completed rather than having to go into each individual file. This is a great time-saver!

Our favorite feature is the the integration of ¿Box¿ for cloud based document storage.

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Prior to purchasing Practice Panther our firm considered several other legal software programs. However, these other programs were twice as expensive and offered only one-half of the features and options of Practice Panther.

Our favorite feature is the the integration of ¿Box¿ for cloud based document storage which is nearly flawless. Box and Practice Panther work together so seamlessly that our firm could not imagine using any other billing program or document storage provider.

Our favourite feature is the ability to upload templates and have the templates in the system

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before using PracticePanther Ethos Migration was using folders on our computer which was becoming confusing and was leading to mistakes and inefficiency. Since we have implemented PracticePanther into our firm we have been able to streamline our services providing more cost effective and efficient services to our clients.

Our favourite feature of PracticePanther is the ability to upload templates and have the templates incorporated into the system by automatically generating the client¿s details and matter numbers.

PracticePanther has automated a great deal of the administrative paperwork and organizes my contacts

Aug 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love how easy it is to add relationships between contacts/matters, and how simple it is to enter time: just hit "stopwatch" and go!

I used to use an Excel spreadsheet to enter in my time and calculate the total time spent and the equivalent billings. I created invoices by hand, and relied on assorted/distributed notes in order to track each client matter. PracticePanther has automated a great deal of the administrative paperwork, and organizes my contacts and various matters.

My favorite thing about PracticePanther by far is the intuitive interface.

Sep 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My favorite thing about PracticePanther by far is the intuitive interface. I don't think you can overstate how important ease of use is in technology when it comes to platforms for legal professionals. Most of us are not well versed in business management software or in IT, so providing something that looks nice and professional while still offering a robust array of features that are easy to access and understand has immense value.

Previously, I used a few different piecemeal solutions to run my practice. The practice management software I used was robust, but not intuitive and did not provide the quality I was looking for across the board. I had to use separate programs for my billing, CRM, reference an outside calendar, and use an external tasking platform just because it was all so disjointed in my prior software. PracticePanther has helped change that by providing all of the above in an intuitive and beautiful platform, which has increased my efficiency and decreased some of my frustrations.

Our favorite feature is the different online payment options for the client.

Aug 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Practice Panther has helped us by not only being the one source for all our practice needs, but also making billable hours easier to track.

Our favorite feature is the different online payment options for the client.

Now everything is codified and my billings are a lot more streamlined.

Aug 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before PracticePanther, I relied mostly on my white board, and calendar for my scheduling and appointments. Now everything is codified and my billings are a lot more streamlined.

The mobile functionality has been really helpful. Because I¿m traveling for client meetings all the time, its important to see or change what my schedule is on the go.

Combines all of the different services into one package that has proven reliable

Aug 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MRM Law Group¿s favorite thing about PracticePanther is the ability to categorize a client as a ¿lead.¿ There is often a period between meeting a potential client and that client hiring you. MRM¿s past timekeeping software did not have a good way to record any work done in that interim.

Before PracticePanther, MRM Law Group used several different companies for different services. File storage was one company, timekeeping and invoicing was another, firm business records was another, etc. The services often did not work well together, some were not tailor made for law firms, and with that many companies there seemed to always be some sort of tech-related problem with one of them. PracticePanther combines all of the different services into one package that has proven reliable, easy to use, inexpensive, and has added value to MRM¿s clients through its bottom line.

PracticePanther continues to enhance its software to make everything very streamlined.

Aug 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before PracticePanther I felt that I did not have systems in place to organize my firm. I was looking for a practice management tool but everything was so expensive for a solo firm who was just starting out. I joined GLSA and ARAG, legal plan providers, and was given a mentor, Aastha Madaan. She introduced me to PracticePanther. Now I have everything I need to operate my firm at my finger tips for an affordable price. PracticePanther is very user friendly and helps me feel organized. I can now spend more time marketing my firm to help it grow rather than worrying about practice management. Thank you PracticePanther!!!

PP has helped me streamline my processes into one centralized system.

Jul 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before PracticePanther, I used an ad hoc system for filing, timekeeping, billing, etc., without a centralized law practice management system. PP has helped me streamline all those processes into one centralized system.

My favorite feature of PP is the workflow function that enables me to automate certain processes and turn them into manageable incremental steps.

I am loving the fact that it is very easy to use.

Jul 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I just have to say my representative David B. is awesome. I love the fact that I send an email out and I get a quick response. He deserves a raise.

Centralized all clients and matters. Made myself and practice more efficient.

May 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before PracticePanther, my organization was chaotic at best. All my information was stored in such apps as Trello, Evernote, Google Docs, Todo list managers, and other online storage sites. It became difficult to remember where everything was and what steps were next.Since utilizing PracticePanther, I have centralized all clients and matters. All documents, notes, tasks, and information can be found and easily shared with clients. No longer is there a need to check 5 or more places for the information, I know right where it is. PracticePanther has made myself and practice more efficient.

If I had to choose the biggest pro, it would be the email and document integration. Being able to automatically assign emails to specific clients and matters within PracticePanther so that I can see exactly what communications and documents are related to that issue is great! Second to that comes the Dashboard that shows me how much work I have completed and how much money I have made on a monthly basis is something I¿ve never had time to pay attention to before. It¿s great to see how I¿m trending for the month and drives me to improve each month to grow my practice.

Simple, user-friendly platform with good security and functionality

Apr 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had a fairly rudimentary practice management system before joining Practice Panther (Google Business, Word, etc) ¿ a typical sole practitioner kind of approach because you wear so many hats! I realised I needed one simple, user-friendly platform with good security and functionality ¿ Practice Panther fit the bill.

I honestly love the intuitive design and user-friendly search functions. It just makes matter management, invoicing and billing an absolute breeze, rather than a hassle.

Vendor Response

by PracticePanther Legal Software on April 26, 2015

Thank you Jacqui you're truly awesome! It was great meeting you at the ABA TECHSHOW last week in Chicago. Hope you can visit our offices one day in Miami!

Compatibility and User Friendly

Apr 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is compatible with all my devices and the layout morphs to fit each device without changing too much. I am definitely a fan of cloud base services, so that is always a plus. What I think really sold me on the software was the ease in which my paralegal picked up the program. It is definitely user friendly. I'm a start up firm so I don't have the time or money to train and this program practically needs none.

Outlook email sync a deal breaker.

Apr 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for a software that could sync our emails automatically without having to drag them, label them, BCC them, or any other method we've seen thus far.

With this software we've been able to setup automatic rules in Outlook that automatically labels the emails to the necessary folders Practicepanther has created for us.

Once an email is received, we automatically see it in the clients page in the software. The result - no more need to ask the rest of the partners if they were in contact with the client.

Saving a ton of time.

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was told I would be able to save a few hours each week using this software and was a bit skeptical at first. After using it for over 2 months now, I can honestly say this has saved me more time then I ever imagined. I used to spend majority of my time doing typical managerial tasks (tracking time, putting it into excel, adding it to quickbooks, billing clients once a month, writing tasks on paper, etc...). My firm is finally streamlined and the software has paid itself off faster then I imagined.

Finally paper free!

Apr 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As in-house counsel, one of my main tasks was making our department paper-free. I am happy to announce - the day has finally come thanks to PracticePanther!

By reducing the amount of clutter and paper, we're able to work significantly faster and collaborate more efficiently with our team. Anyone can find any document by simply searching our Box.com database inside the software. We can even send contracts out for electronic signature right from the program - big time saver! Thanks to the team, we are finally paperless.

A simple solution for practice management

Mar 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Practice Panther has a very intuitive set up that allows me to bill my clients with ease. The report functions allow our firm to track productivity and easily keep up with our accounting. The software developers have been responsive and addressed any issues we encountered. Customer service has been phenomenal. I have used other practice management software, and have been very pleased with my switch to Practice Panther.

Vendor Response

by PracticePanther Legal Software on March 25, 2015

Thank you so much Hilary and thank you for the incredible feedback and feature suggestions along the way!

Amazing customer service

Mar 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use software with amazing customer service. Quick, knowledgable, and always available.

Vendor Response

by PracticePanther Legal Software on March 25, 2015

Thanks Brenda, happy we can help!

Secure and encrypted.

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Security is the number one priority for our firm. With PracticePanther's security features that blocks users from certain parts of the software, as well as their military standard of encryption, our firm is much more protected then using an internal server. We needed to be HIPAA compliant and their Box.com integration allows our files to be hosted securely according to the HIPAA standards. All around great, easy, and safe.

Great for file management and contracts

Mar 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a real estate attorney, contracts and file management are extremely important and critical to my business. With PracticePanther I am able to securely save my files using the integrated Box.com app which allows me to preview files, make any changes, and have them sync directly to my desktop. The biggest selling point was the security and encryption as well as the option to link with my DocuSign account to upload contracts to get signed directly from the app. I also have the option of sharing certain documents or folders directly with my clients - a feature they've come to love when doing business with me.

I can work from anywhere - intuitive and user friendly.

Mar 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My prior system was difficult to navigate and time consuming. Practice Panther has revolutionized my practice, saving me a considerable amount of time with its dynamic case management and invoicing system. I can access it from anywhere, it¿s intuitive, and user friendly.

It¿s ease of use, accessibility from any electronic device, stellar security and privacy controls, and the immediate and helpful responses I get from technical support when I have questions. It¿s an outstanding product.

Great customer support. Easy and organized.

Mar 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used a variety of applications, ranging from Excel and Quickbooks, to Word and Outlook. With Practice Panther, everything is done under one roof. I was organized before; now, I am more organized that I even knew was possible. Love Practice Panther.

Outstanding customer service and really easy to use.

Mar 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before PracticePanther, I was paying every month for one of the leading practice management softwares for solo practitioners, but did not use it because it was difficult to learn and was not user-friendly. Billing and invoicing seemed like chores before I started using PracticePanther. PracticePanther integrates seamlessly with my life; there is no learning curve because it is so intuitive and easy to use! I was able to start using Practice Panther the same day I signed up for it!

No Turning Back

Feb 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was using a generic CRM before I came across Practice Panther through Twitter of all places. I decided to sign up for a free trial and the difference was evident from the start. I ended switching my firm from Microsoft Dynamics to Practice Panther in November and we couldn't be happier. The interface is easy to use and the other partners caught on right away.

Friendly and personable service and support

Feb 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All around friendly and personable company with excellent service whenever needed. After my initial demo, I was assigned an account manager to help with any questions and he is always extremely quick and responsive.

Pros would have to be:
1. Social feeds
2. Trust accounting
3. Nice design, easy to use
4. Secure and encrypted
5. Ability to work on my iPhone and track time
6. Great service when needed

Very friendly. Works great with Google apps.

Jan 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Started using this for my firm as we moved away from our Outlook calendar and tasks to Google apps and needed a system to support that operation and transfer. We imported clients from both Outlook and Gmail and are now completely synced.

It only took a 20 minute demo to get us up and running.

Secure and easy to use

Jan 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were referred by a colleague to try it 2 months ago and so far it's been working better then any other solution we've ever implemented. We like that everything is now encrypted and secured in the cloud, as opposed to our in-house servers that kept going down and were open to vulnerabilities. The software itself is fairly straightforward and easy to use.