Who Uses This Software?

Zola was designed to meet the needs of the modern practice. Our integrated solution is well suited for firms of all sizes, spanning a wide range of practice areas.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
    See pricing details
  • Pricing Details
    Solo: $49* Attorneys: $68/mo* Support Staff: $34/mo* *When paid annually
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zola Suite
  • zolasuite.com/
  • Founded 2007
  • United States

About This Software

Zola Suite features best-in-class Case Management capabilities + built-in Email (using your existing accounts) + Legal Billing + Complete Accounting through an intuitive, fast and fun interface. Zola is cloud-based and is accessible through any browser as well as native iOS and Android apps.


Features Checklist

  • Billing & Invoicing
  • Calendar Management
  • Case & Client History
  • Case Management
  • Client Management
  • Client Portal
  • Conflict Management
  • Contact Management
  • Contract Management
  • Document Management
  • Email Management
  • Financial Management
  • HR Management
  • Library Management
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

Product Reviews

Great product which keeps getting better & customer service can't be beat

Aug 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great user interface. Reliable. Excellent customer service. Consistent updates making the product even better & adding new features (without charging you more for them).

Cons: Not every feature you want may be available today.

Overall: Zola Suite is an excellent product which delivers in every advertised aspect. You get exactly what they tell you you will get. And if you're unsure, you get a free trial of the product for 1 month to decide for yourself. In the 6+ months I've used Zola Suite I am continuously impressed by the features the product contains (and the list grows on a weekly basis by way of updates that happen in the background). When I began using Zola Suite there were lots of features that weren't necessary for me as a solo-practitioner who just started his own firm. However, now that I have a secretary and two paralegals, I see how helpful & useful all the functions are that several months ago I did not even see a need for. Zola is an excellent company, run by people with a true passion for the work they do and the product they are selling. The couple times I have had issues that necessitated my calling customer support, someone was always on the other end of the line right away, they addressed my concerns & if they couldn't, they assured me whatever issue would be brought up to the developers to come up with a fix ASAP. And in the few occasions I had an issue they couldn't immediately remedy, they lived to their promise that it was fixed within a couple days.

The reason I so wholeheartedly endorse this product is because I spent a lot of time researching the best case/firm management software for my firm today as well as my firm as I see it 1, 5, and 10 years down the road. I demo'ed all the other options as I did Zola and in the end even though Zola wasn't the most feature packed, or didn't have the most 3rd party integration as some of the others had at that time, I knew from speaking to them that everything I needed would be coming, and when it came, it would be delivered in a better, easier to use, more seamless package than any of their competitors. And after close to 9 months with Zola, everything I was promised has been delivered and then some. If I could invest my own money into this company I would do so in a heartbeat.

A case management system that truly works for solos.

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The task template which allows me to create specific templates based upon my practice and how I work versus a generic input system.

Cons: I would like to see the task template updated to automatically populate a time schedule based upon the user's creation, in which of course the user should be able to revise it as needed for each entry. I would also like to see more customized billing. The current invoices are too generic. Lastly, document assembly and a document automation component is something Zola should consider as well.

Overall: Zola Suites is a comprehensive case management program that is constantly improving. Its affordable, easily accessible, loaded with guides and tutorials to help us slow and technologically challenged lawyers, and the customer service is top notch. As a solo practitioner it has been difficult to find a case management software company that truly cares about your practice and that is truly there to help you along the way. Zola does that to ensure you are getting the most out of its software to improve the efficiency and productivity of your practice. Your questions and concerns are immediately responded to and resolved, in a professional, nice and friendly manner. And Zola is constantly improving upon its features to grow with your practice and the legal industry. Though there are tons of legal case management programs on the market, Zola after only a little over a year since its inception, is one of the best.

Vendor Response

by Zola Suite on June 20, 2016

Thanks for the review! Invoices can be customized to add as much (or as little) detail as you would like. Our support team will contact you to help you reconfigure your current template until you are 100% satisfied. Document assembly and automation features are in development and will be rolled out later this summer. Stay tuned, you won┬┐t be disappointed. We are also working on updating our task templates to add more features and will reach out to you to get your input.

This is QUALITY

May 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have tried virtually every case management software in a search to find one that suits my small law firm's needs. Zola Suite was the last on my list and I won't be trying any others.

Zola Suite has everything I need - accounting, tracking for billable hours, compact and sleek storage for the firm's contacts, and an intuitive matter management system. It has a pretty great internal email too that syncs with my gmail and allows me to save emails to cases. Basically, it's beautiful and it saves time. It's great.

Of course, it's not perfect - nothing ever is. But the difference with Zola is it's customer service. The software can be improved, of course, and Zola understands this. That's why Zola encourages its users to submit comments and suggestions regarding the software - so that they can actively make it better. And they most certainly do. The customer service is incredible. These guys really care about their users and they definitely strive to make mine and our experience a great one.

I strongly recommend Zola to everyone in need of a case management software. Trust me, once you try it, you'll be wondering how you could ever work without it.

Comprehensive, easy to use, and well-supported

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a practice management solution, Zola offers us an attractively designed, comprehensive suite of tools integrated into one browser window (or mobile app), available on-the-go, from any location with access to the Internet. Getting started with Zola was easy and, unlike other products we've used, did not require the added expense of expert consultants to set up. And in an era when customer service can easily make or break an experience, Zola's best feature -- hands down -- is its team.

Amazing software for any practice!

Feb 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Zola is an amazing product for any size firm. I manage a solo practice and use it for every aspect of my firm. The features are extremely user-friendly and the staff is there to help you every step of the way with any questions. Highly recommended!

Awesome product

Feb 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using this product for some time and we have a really positive experience with both the product and service. It's simple to use, available on our phones wherever we go (cloud based) and with all the moving parts in our growing T & E practice its able to keep things organized, simple and flexible. Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.

Would definitely recommend your platform and team to other firms.

Thanks and keep up the good work!

Everything in one place and I do mean evertyhing

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We migrated from using 3 different systems to Zola last year. Its super convenient to be able to run practically everything including email, calendar, document management, matter tracking and accounting with a single login. Zola has deep functionality throughout all its features and interface is super clean and really beautiful.

Zola is the most intuitive and well contemplated attorney software on the market.

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Zola keeps my practice organized, efficient, and profitable. It has genuinely changed my firm for the better. Since I began using Zola I spend far less time compiling billable hours and searching for missing disbursements, and more time improving my firm.

Features Galore, Super Easy to Use Interface

Jan 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Zola is perfect for firms that are looking for an end to end solution. Its very easy to use and implement. Email integration makes it a game changer. Other features we really like are ability customize searches and reports, creating custom workflows and checklists and business card scanner on the mobile apps.