Legal Files

5 / 5 10 reviews

Who Uses This Software?

Legal Files is designed to work seamlessly in corporate and university legal departments, public sector agencies, law firms, insurance companies and legal aid organizations.


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Legal Files Software
  • www.legalfiles.com
  • Founded 1990
  • United States

About This Software

Leading law firms have their own set of unique requirements, which is why you can customize Legal Files to best match your firm's specific needs. You decide the look and language that is meaningful to you. By using just one program, you can provide different functionality for each of your practice areas, tailoring and updating Legal Files for the particular needs of different departments or locations. With Legal Files Software, it's easy to manage what matters to you.


Features Checklist

  • Billing & Invoicing
  • Calendar Management
  • Case & Client History
  • Case Management
  • Client Management
  • Client Portal
  • Conflict Management
  • Contact Management
  • Contract Management
  • Document Management
  • Email Management
  • Financial Management
  • HR Management
  • Library Management
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

Product Reviews

Does Everything, But at a Cost

Feb 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Legal Files is definitely extremely capable software. It is very field-dense, allowing users to keep track of an extremely large amount of data. It does almost everything a law firm needs to have done by practice management software. However, Legal Files needs to be set up correctly to get the maximum benefit of the features. This requires paying the Legal Files support staff (likely) or having someone in-house who knows or can quickly learn the software well enough to do set up (not likely). Firms must also be willing to put in the time necessary to learn the software to get the benefit of the many features. Firms without a culture of innovation may struggle to learn Legal Files well enough to use the features for which they purchased it. Additionally, Legal Files is not cheap software. I do not think it is overpriced for what you get, but it does require a substantial up-front investment for software, training, support (billed separately every year), and either an in-house or virtual server. The fact it is server based makes it less adaptable as firm size fluctuates than cloud-based software.

Legal Files Review

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The groupware concept

Cons: Limited standard reports

Overall: A Legal Files Administrator/User/Trainer since 2010 for the Client/Server product.
Would like additional report writing capabilities.

Recommendations to other buyers: One of the few case, docketing/calendaring and document management products on the market.

Great Program

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have had Legal Files since 1999 and I can't imagine how I would have been able to accomplish all that I do in any given day without Legal Files. It has helped us tremendously to work as one unit even though we are in 22 offices. As a manager, not always on the scene, it is detrimental for me to be able to access any information I need and it lets me do that without being in the office.

Positive transformation!

May 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Legal Files became a vital part of our civil defense team. It transformed our practice, and provided an efficient means to meet the needs of complex litigation cases. We appreciate that it is completely customizable, and continues to meet the changing needs of our firm.

Excellent, Simple Solution

Oct 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Legal Files is a great solution and the service is excellent.

Great for case managment

Oct 27, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Legal Files is a great application for keeping your case files in order. All emails, documents and notes are stored in one place making the job easier and helping the user stay organized.

Dedicated user since June 2011 and familiar with the software since 2007.

Oct 26, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Immediate access to documents by any assigned user (in or out of the office). Our office is trying (and succeeding) to go paperless, so LF allows us to do so the majority of the time. The ease of closing a file in LF is both time-saving and money-saving with off-site storage fees eliminated for 90% of our files.

Cons: Would very much like to see improvements in indexing methods (electronic tabbing, if you will) for final/executed documents when there are multiples; i.e., real estate closings (sales, deeds, affidavits, etc.) or litigation (pleadings, briefs, etc.).
I need to remind myself to get up from my desk now that we have Legal Files, because everything is at my fingertips at the touch of the keyboard - no need to go to the filing cabinet, etc.

Great software and great service

Oct 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with Legal Files software at two different companies now. I find it to be easy to use and very good for keeping our documents and matters organized. The integration with Microsoft Outlook, Microsoft Word, and Adobe Acrobat is seamless. In addition, whenever I have had occasion to work with their trainers and customer service personnel, they have been very knowledgeable and helpful. I highly recommend Legal Files.

Legal Files in Corporate Legal Dept

Oct 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have no complaints with the system--easiest way to store files of all types.

Easy to use & does everything we need

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Legal Files for many years, and even the new staff members take to it quickly. It handles any type of case. I am a law firm administrator and so what I like about it personally is that I can customize it myself. Our lawyers really like that they can access Legal Files from anywhere and are crazy about the iPad app. And, we all love the fact that we can save email directly to case files.