myphoner

myphoner

4.5 / 5 32 reviews

Who Uses This Software?

Anyone using cold calling/telemarketing as part of their sales strategy.


Average Ratings

32 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • myphoner
  • www.myphoner.com/
  • Founded 2013
  • Denmark

About This Software

Finally the software that is dedicated to cold calling. Our mission is to provide a superior workflow for sales agents and their teams, while keeping everything easy and simple. For the rest, we connect to 750+ other software applications, including most big CRM systems.


Features Checklist

  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

Product Reviews

Easy, productive, insightful.

Jun 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's been easy for us to configure and roll out to a team of temp tele-marketers. Previously we used SmartSheet, but that caused data issues and provided no reporting.

Cons: It was a little confusing to figure out how we managed 'list attempts' but the team worked it out fairly quickly.

Vendor Response

by myphoner on June 21, 2017

Hi Marcus, thanks for the kind words. I'm glad you figured the meaning of attempts - and remember that we have support 24/7 should you ever need it. Also, we have a glossary of terms that can sometimes prove to be valuable when learning the system. Check it out at https://www.myphoner.com/docs/glossary /Jeppe

This is exactly what anyone who is on the phone needs. It's easy and fast for blazing through calls

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Very easy to use.
Great for blazing through calls.
Great price compared to other CRM's.
Great for following up and not worrying about missing a callback.

Cons: Not being able to move lists as easy due to columns and etc., My only gripe tbh. I'd love to be able to change my mind and although I have less info on one list still move it to a list that was uploaded with more info and thus more columns and etc.

Overall: Makes my workflow so much easier and quicker.

Vendor Response

by myphoner on June 07, 2017

Hi OnTay and thanks for the kind words! Your point about being able to more easily move leads between lists is spot on and something we are working to improve. If you use our list templating functionality, either by using one of your own lists as a template, or by following our default field standards, you'll get a long way already. For the designer, it was a balance between an ultra flexible and easy way to get started by just using column names in the file you upload, and the more rigid but also more solid strategy of adhering to pre-defined list definitions. We think that myphoner has found a decent balance here, but I admit that in certain situations, we can do better. Thanks again.

haven't been using long so far great though

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: spot on design for front line phoning....super (and EASILY) customizable so it makes perfect sense for your industry ....robust but not cloggy

Overall: many ... love it totally.
really nothing comes to mind...seriously...i am a real person too lol...so far this phoning system has worked perfectly for me!!

Great way to organize calls in an effective manner.

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I absolutely love the rating system for each call and the option for notes. This helps me eliminate random pages of notes and helps me to stay on track.

Cons: So far I do not have any complaints. I only started using this system. There is nothing negative I can say.

Great Product

Apr 29, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The integration with other products is probably the best feature. Also, the ability to customize is key as every industry is different.

Cons: Having the ability to have a prerecorded voicemail button is crucial and very much needed. Also, if there would be a way have different templates of voicemail that way you are not sending the same vm to the same person day after day. The ability to text would be great as well. Text buttons would be best.

Overall: I create time with this product. There could be much more time to be saved if improvements were made. :)

Vendor Response

by myphoner on April 30, 2017

Hi Tony, thanks for reviewing! We are actually in the inception phase for both of your suggestions, but haven't decided on when and how it's going to happen yet. You can follow along in what's coming to myphoner feature wise in our public roadmap: https://www.myphoner.com/roadmap

The best tool for cold calling

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use

Cons: Need a way to dump reports to spreadsheet that show calls made. (If it is there, I do not know about how to do it.)

Overall: One of the best tools for cold calling I have seen. They did a good job of keeping it simple, and a great way to handle calls to a large number of people.

Vendor Response

by myphoner on April 25, 2017

Hi Jeff, thanks for the positive feedback! It's much appreciated :-) You can download the detailed activity report as a spreadsheet (Review -> Details). That will allow you to juggle the numbers just as you like. /Jeppe

The go-to cold call software if you want automation

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: zapier integration is an absolute must

Cons: have not found anything yet.

Overall: We were looking for call-software solution that could integrate seamlessly with our CRM. We use myphoner for the pre-qualification process. All suspects en prospects are in myphoner and whenever the contact becomes a lead or a lost, we automatically send it to our CRM and run (marketing) campaigns on these contacts.

If you are looking for software that can integrate and communicate with your CRM this is the way to go. Due their Zapier integration you can make sure your data is always in sync.

Simple & Effective Cold Calling Platform

Apr 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I looked around for a program for weeks, everything was busy and full of unnecessary functionality, I finally found MyPhoner, and it is the most efficient cold calling platform ever!! you can have multiple agents working from the same data list, it really is great!

Very Efficient and User Friendly

Mar 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Myphoner, is my favorite CRM so far. I have used several different CRM's and Myphoner is convenient and really helps you get and stayed organized. The tracking is great, the automation is amazing and I use it everyday.

Nice product

Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is a very good way to call fast a list off contacts and report this. There are a lot off integrations available. It would be nice to add a way to report more contacts at a call. Just have a contact field in the comment field.

Rock simple calling tool.

Feb 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Even us sales guys can figure out how to make this work. I generally do not like to use CRMs for cold calling because they are just too clunky and tracking too many things that don't matter for unqualified leads. The myphoner tool provides a much simpler, faster interface for doing cold calling, and combined with Zapier ends up purely saving time.

I'm amazed

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love how easy it it to use and set up. Everything is very self explanatory.

Cons: Nothing that time won't fix. The look of the site still feels a little outdated and clunky. I think that it could use a small amount of refinement to further simplify work flow and decrease the amount of clicks it takes to complete a function.

Overall: I just started cold calls with my business a week ago and have already found an immense value in implementing Myphoner. It only took one day of looking at the fifty spreadsheets I had divided by states to know that there had to be an options to help me save time and money. Myphoner has been the easy answer for all of my problems. I expect that as the company grows and continues to offer additional features that I will continue to be amazed. On top of all of this their customer service has been a joy to work with.

Recommendations to other buyers: I really wish there were a time zone feature. If the system could automatically detect which time zone I am in and have a feature to give me options according to what time it is in alternate zones that would be cool.

Great app!!! great Value for money. Best customer service.

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: cutomer service
value for money
simple

Overall: After 15 yrs in the industry I can say for sure that this guys offer a great product.
I am sure it will only get better.

Great service for cold calling

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Cloud platform / flexibility / easy to use

Cons: Nothing

Overall: We've been looking for service for doing cold calls and fortunately founded Myphoner.
Highly recommended.

Awesome Product and Value

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Online, cloud based, easy to use

Cons: Would like to be able to import larger databases

Overall: I like MyPhoner for my business, it works as well as solutions costing far more, in fact I like how it works better than the competition that costs far more money every month.

The perfect phoner software. Simple and flexible. Awesome support.

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've tried a few of the major phoner software suites. None of them were as simple and easy to use as myPhoner.

It does what you need it to, without the bloat you're used to from those other huge and clunky apps.

It's a bargain for the price. And via the chat you can quickly get in touch with the guy who actually coded the software. I've had him do several small feature improvement within days. Something that would never happen with a huge app run terribly by some giant corporation.

The most straight forward cold calling platform we've ever used.

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: MyPhoner was chosen due to its simplicity of use, and the speed of which calls in a queue can be documented and completed. We looked at clunkier CRM systems but found that it could take up to 10 minutes to complete actions once a call was completed. With MyPhoner we're able to complete call actions within seconds and move onto the next lead in the queue.

Ease of use

Oct 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The initial hurtle of learning the program is relatively easy and the program itself works well once implemented into your workflow.

Good system, great service!

Oct 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We have been using the myphoner system for just under a year. It is very simple to understand and easy to use. Exporting info is fast and easy, and because it works with excel all info is easily manipulated to give you exactly what you are looking for.

Best Cold Calling Software Ever!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using MyPhoner for 2+ years and prior to using MP, I had been using CRM software to make calls which was clunky and had features I never even used. Using myphoner allows me to speed through my calls 65% quicker than using a traditional crm, not to mention they have a very responsive customer support team.

I would highly recommend!

Vendor Response

by myphoner on October 14, 2016

Hi Monica, thank you so much. Wonderful feedback :-) /The myphoner team

A Good Product

Oct 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Has some good features and is easy to navigate and use, overall a good product. Excellent support provided

Vendor Response

by myphoner on October 14, 2016

Thank you so much. Excellent support depends on excellent customers! /The myphoner team

Great solution for coldcalling campaigns..

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: Great product, very easy to set up campaigns, fast lead upload and excellent customer service. Thank you Jeppe. Keep up the good work.......

Recommendations to other buyers: It would be great to have a an email/calendar solution as a part of the system. But Im sure Jeppe will get it done soon..

Vendor Response

by myphoner on October 14, 2016

Thanks for your feedback! Better email integration is in the works - check our public roadmap for more: http://www.myphoner.com/roadmap /The myphoner team

Perfect service.

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Jeppe is awesome. He's quick and the service is perfect.

just perfect for coldcalling

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Myphoner is a must have for cold calling. It's one of the most simple and effectief tools I have ever worked with. Starting with Myphoner is easy because of the excellent 'getting started guide' and the integrations really help you to automate the workflow. The few times I had questions the customer service helped me out in minutes!

Awesome!

Jun 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Awesome dialer! I have been using it for the last couple days and it has increased my productivity and focus. It is the perfect balance of simple and complex.

Dead simple

May 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I tested a few different demos of products and you can usually tell within 2 minutes if you are going to like this kind of software or not. I knew within 30 seconds.

Light and simple, just what I was looking for.

I did have one issue with the software, but I spoke to a guy called Jeppe and he changed the software just for me! Customer service +++

Crazy good product!

Apr 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used every dialer on the planet.
I make my living using the telephone to find new business.
I just tried myphoner for the first time.
It totally rocks!!!

Pros:

- The import was the easiest and best I've ever seen.
- Set up is a piece of cake.
- The Skype integration works flawlessly.
- The workflow is easy and straight forward.
- Making configuration changes is easy.
- Exporting list is so easy and they send it to your email so sharing it with clients is effortless.
- Perhaps the best feature is that you always know where you are with a given list. You know how far through the list you are and how many yes responses you are getting.
- Super easy to share the workload via team dialing.

Cons:

Give me a minute, I'll think of one...or not.

Beautifully Simple and Effective

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This was exactly what I was looking for. All of the other lead management tools are bloated with features. Myphoner looks so much better and took about 5 minutes to learn and start using.

Review of the My Phoner Review Sysstem

Mar 12, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments:
Am working for David Newsome with Money Mailer currently & I love your system.So much better than what most people use,CRMs, & I really love how easy it is to edit,save & just work the whole program.Even the most un savvy computer user could use this on a work basis with little to no problems at all.I love it & will refer any future tm companies to use your product.
Thanks,
Kory

Myphoner delivers beyond expectation, price/quality excellent.

Dec 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Im using Myphoner for 4 months now and I wouldnt change it for anything else, the software is easy to use and simple but it still manages to offer an advanced toolkit for lead management.
Quality vs pricing is excellent, and the customer service beyond expectation.
Answer or fix to a problem or is usually within 5 minutes.
That's by far the fastest and most effective customer service I've ever experienced.
No need for heavy and overpriced lead management software anymore :)
Thanks Jeppe, keep it going, you are doing a great job!

Kind Regards Koen

Great telemarketing application

Dec 12, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For everyone who is running outbound telemarketing campaigns. Simple, powerful and no software installation.

The one cold calling tool that actually work

Dec 11, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: myphoner is a great tool. At Monsido.com we have tried many different ways of managing our phoner team. In our experience myphoner is the best tool for the job. It is simple, easy to use and gets out of the way. It is possible to import and export data easily and that makes integration with other systems such as a CRM very smooth. And the price is great too. On the con side I can only think of the statistics but they are improving every month.