User Reviews

Litmos LMS by Litmos

4.0

12 customer reviews

USER REVIEWS - All reviews

"my review"
4.5
Version Info: N/A
Purchased Date: October 01, 2009

training and development, fsg
February 29, 2012
jeff blasdell
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

easy to use and administer, great support.

Cons

would like more reporting depth. Also waiting to get all my modules onto an ipad. holding my breath.

Overall

fantastic. Nicole has always been there when I needed her. Seems that commitment to service is being adopted by the whole staff. you just don't see that anywhere else.

"Why I Like Litmos"
4.0
Version Info: N/A
Purchased Date: N/A

NA, CQ Institute
January 26, 2012
Steven Kimmens
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
3.0
Features
3.0
Customer Service
4.0

Pros

Very easy to setup and use.
Look and feel is professional and modern.
Learners have never complained about the user interface.
Development team is pretty quick to implement changes.
Nicole is great at responding and keeping you in the loop on what is happening.
Low cost product.
Easy to scale.

Cons

Reporting features could be improved.
SCORM individual reporting slows things down, being able to download the results would be easier.
Users do have problems where they're results to SCORM questions don't get recorded. I don't know if this is a Litmos issue or something to do with the modules themselves. When I reset the user on that module it works. However users are unhappy when they've lost the answers they've already made.

Overall

I would highly recommend Litmos as a low cost professional LMS solution that enables quick roll out and has the support of a helpful and fast support and development team.

"Easy to use but limited in power"
4.0
Version Info: ?
Purchased Date: October 01, 2011

Field Director, Informa Research Services
January 25, 2012
Andrew Koch
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
2.0
Customer Service
3.0

Pros

I love the user interface--both backend and trainee. Its simple intuitive and easy to use. Clean and crisp without a lot of clutter.

Cons

Reporting has been a real issue. Having the ability to export data I need without being limited to the options currently provided is critical. We have to jerry-rig the reports to give us what we need.

Just let me export everything in excel in an easily filterable format!

Small item--you should be able to get to a trainee's assessment through their user page, too.

Overall

I like it. I would recommend it especially to someone who didn't need the reporting that I do. This is actually the main limitation and would potentially push us to find another LMS.

"New customer review"
3.0
Version Info: N/A
Purchased Date: N/A

CEO, BIZITPRO
January 25, 2012
Steve Noe
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
3.0
Features
3.0
Customer Service
3.0

Pros

Easy to set up and get started

Cons

Branding and e-commerce support could use improvement

Overall

Needy ability to set up surveys to be automatically given at the completion of the course.

"Online training"
3.0
Version Info: N/A
Purchased Date: March 01, 2011

Director, InnerlifeSkills Coaching International
January 25, 2012
Colleen-Joy Page
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Ratings Breakdown

Ease of Use
3.0
Implementation
3.0
Fits Needs
3.0
Features
3.0
Customer Service
4.0

Pros

Cost - you are comfortably priced compared to other systems.
Support - your support has always been good, emails replied to within a day.
Certificates - pdf auto creation is a big plus.
Reports - reports are good.
modules that can be used in different courses is great. ability to email and communicate in system is good.
dashboard - is good, nicely planned and works well.
marking assessments - nice to assign tutors and let them mark online.

Cons

Video having to handbrake is frustrating and even after video is slow. Embedding from you tube video is also slow, needs video and audio functionality.
FTP ftp upload for video/audio. having to manually upload each video is painful
assessment we'd love ability to weight questions. assessment builder is a bit clumsy. Provide a search for questions. a way to use them in more than one assessment. drop and drag to manage.
documents to download - i may be wrong but there seems a limit to how many documents can be available. We have big courses.
powerpoints many don't come out right.
Subscriptions payments monthly - a way 4 people pay monthly as a subscription - we need this urgently.

Scheduling - it would be great to be able to time the modules, schedule their release (not just the entire course). E.g. module 1 then a week later module 2. with each release an email is sent to notify the student. that way full distance learning courses can be set up and run automatically.

Overall

I really like Litmos and want to build more and use fully. With a bit more tweaking you have a winning product, that I'd happily recommend.

"Great product"
4.0
Version Info: N/A
Purchased Date: January 01, 2012

Senior Program Associate, MSH
January 25, 2012
John IRELAND
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

Very easy to use
Variety of learning methods
Good mix of assessment styles (cheat proof)
Allows for manual marking of free text answers

Cons

Unable to load a Word formatted document as a module. This must be loaded separately under documents. Like all online training software training is provided in presentation style - reading a presentation is very different to having it presented to you.

Overall

Excellent product Good value for money!

"Litmos review Jan 2012"
3.0
Version Info: unknown
Purchased Date: April 01, 2011

Manager, SOE
January 25, 2012
Andrew Hepburn
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Ratings Breakdown

Ease of Use
3.0
Implementation
4.0
Fits Needs
3.0
Features
3.0
Customer Service
2.0

Pros

Very easy to add users and assign courses

Cons

Reporting on surveys is very laborious. No way of seeing users surveys by date range. ie report on all surveys completed from multiple courses in a given date range. I have also sent email requests via the "help" icon and have never recieved a response.

Overall

Better reporting suite required. Improved responses to help requests.

"Our experience with Litmos"
4.5
Version Info: N/A
Purchased Date: January 01, 2011

instructional design manager, Expert Planet
January 24, 2012
Marsha Waggoner
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Very user-friendly; simple interface makes it easy for end-users to navigate the system. Feature-rich; makes organization relatively simple. Love the reporting feature.

Cons

Difficult to restrict and alter course access based on individual program needs.

Overall

Simplest interface and shortest learning curve of several LMS programs we looked at. We like it.

> Vendor Responses

Thanks for the great review!

01/24/2012 by Litmos
"BGR Review"
4.5
Version Info: N/A
Purchased Date: December 01, 2011

Regulatory Compliance Officer, Bangor International Airport
January 24, 2012
Rodney Madden
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

Great looking website with lots of features.

Cons

Report results are acceptable for typical user but advanced users should have access to all data in some sort of format so they can arrange the information as they need it.
Tech support is in work on that issue already.

Overall

Great job with this version and I look forward to watching the site mature over time.

"Sazerac Co"
4.0
Version Info: current
Purchased Date: N/A

IT Training Admin, Sazerac Company, Inc
January 24, 2012
Scott Hicks
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
3.0
Features
4.0
Customer Service
4.0

Pros

1. Lots of features
2. Allows for upload of SCORM
3. Can customize themes
4. Lots of uploadable course options
5. Like the dashboard message settings
7. Like the team option
8. Customer support has been helpful in answering my emails so far, but I haven't had too many needs to address at this point.

Cons

1. Would like to be able to track instructor led training classes in this system (sign up sheets, etc.)

2. Would like to be able to have more control in customizing the user account permissions. Ideally, we would like to be able to set someone like a Team Leader, but also be able to view the full library of courses that they can select to assign to their Team members. The Training Administrator level offers probably too many options for general use and the Team leader doesn???t have access to the Course Library. Also, wouldn???t want Team Leader to create accounts either.

3. Just for our purposes, but it would help us if the trial was a 30 day trial. I'm having a hard time pulling everyone together to review this system in the short window of time.

4. Would like to be able to customize the look and feel a bit more. Maybe a few more options here would be nice such as layout options, sizing and positioning of banner header, custom links fields that can be added, etc.

Overall

We are still evaluating this system. It does have a lot of impressive features that we have seen so far.

"30 day review"
4.0
Version Info: N/A
Purchased Date: December 01, 2011

Dir Recruitment and Training, Extreme Fitness
January 24, 2012
Jonathan Page
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Ratings Breakdown

Ease of Use
5.0
Implementation
3.0
Fits Needs
4.0
Features
3.0
Customer Service
4.0

Pros

Cost model is great.
ease of use is great
Features generally sufficient

Cons

Flash can be slow and studders causing errors.
inconsistent reporting results - one report shows one result while another shows something different.
restarting a module erases the last result, leading to dozens of manual adjustments
security access set up is too simple (3 permission levels plus a global access is not sufficient for companies larger than 50 people) as it allows users to alter their user names and team leaders to delete records (only HR should be able to do this).

Overall

I highly recommend this product for smaller companies (<100) but I think with 1000 employees, I am really pushing at the limits of what this software can do.

> Vendor Responses

Thanks for the great review!

Our largest customers have over 15,000 learners so we're definitely set up for scale.

01/24/2012 by Litmos
"Drmjamal Litmos LMS Review"
4.0
Version Info: N/A
Purchased Date: June 01, 2010

President, New Skills University
January 24, 2012
Margaret Jamal
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
4.0

Pros

The interface is easy to navigate compared to other LMS packages. It is easy to upload video and Adobe captivate files.
I like being able to easily view my video before actually making my courses available.
The User interface for students is attractive and easy to navigate.
I like the turnkey certificate availability as well.
The price is reasonable and great for people like me who prefer to experiment with different options before a real launch.
The Customer Service has been pretty responsive to my questions in a reasonable time period. The responding parties appear knowledgeable and genuinely caring about my concerns. This is perhaps at the top of my list for choosing an online package.

Cons

The NOTES for the NOTICEBOARD is not easily edited. I have to discard and recompose the notes. There is no instruction that warned me about this.
I do not see the link that is needed to post the courses on my website.
I would like to have courses available in the library to show availability and still charge a separate fee.
It is not clear how to charge subscription fees as opposed to single one time charges.
I had some other challenges about the listing that I can't remember right now.

Overall

Even with the challenges, this package is considerably easier to use and effective with keeping my participants engaged. I do not have to provide a lot of instruction for usage. I would gladly recommend this to anyone who wants to host online instruction.

> Vendor Responses

Thanks for the great review! A few people have mentioned the same issues with the notes section so we will be fixing this to allow editing.

01/24/2012 by Litmos