User Reviews
Litmos LMS by Litmos
USER REVIEWS - All reviews
Purchased Date: October 01, 2009
training and development, fsg
February 29, 2012
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Pros
easy to use and administer, great support.
Cons
would like more reporting depth. Also waiting to get all my modules onto an ipad. holding my breath.
Overall
fantastic. Nicole has always been there when I needed her. Seems that commitment to service is being adopted by the whole staff. you just don't see that anywhere else.
Purchased Date: N/A
NA, CQ Institute
January 26, 2012
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Pros
Very easy to setup and use.
Look and feel is professional and modern.
Learners have never complained about the user interface.
Development team is pretty quick to implement changes.
Nicole is great at responding and keeping you in the loop on what is happening.
Low cost product.
Easy to scale.
Cons
Reporting features could be improved.
SCORM individual reporting slows things down, being able to download the results would be easier.
Users do have problems where they're results to SCORM questions don't get recorded. I don't know if this is a Litmos issue or something to do with the modules themselves. When I reset the user on that module it works. However users are unhappy when they've lost the answers they've already made.
Overall
I would highly recommend Litmos as a low cost professional LMS solution that enables quick roll out and has the support of a helpful and fast support and development team.
Purchased Date: October 01, 2011
Field Director, Informa Research Services
January 25, 2012
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Pros
I love the user interface--both backend and trainee. Its simple intuitive and easy to use. Clean and crisp without a lot of clutter.
Cons
Reporting has been a real issue. Having the ability to export data I need without being limited to the options currently provided is critical. We have to jerry-rig the reports to give us what we need.
Just let me export everything in excel in an easily filterable format!
Small item--you should be able to get to a trainee's assessment through their user page, too.
Overall
I like it. I would recommend it especially to someone who didn't need the reporting that I do. This is actually the main limitation and would potentially push us to find another LMS.
Purchased Date: N/A
CEO, BIZITPRO
January 25, 2012
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Pros
Easy to set up and get started
Cons
Branding and e-commerce support could use improvement
Overall
Needy ability to set up surveys to be automatically given at the completion of the course.
Purchased Date: March 01, 2011
Director, InnerlifeSkills Coaching International
January 25, 2012
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Pros
Cost - you are comfortably priced compared to other systems.
Support - your support has always been good, emails replied to within a day.
Certificates - pdf auto creation is a big plus.
Reports - reports are good.
modules that can be used in different courses is great. ability to email and communicate in system is good.
dashboard - is good, nicely planned and works well.
marking assessments - nice to assign tutors and let them mark online.
Cons
Video having to handbrake is frustrating and even after video is slow. Embedding from you tube video is also slow, needs video and audio functionality.
FTP ftp upload for video/audio. having to manually upload each video is painful
assessment we'd love ability to weight questions. assessment builder is a bit clumsy. Provide a search for questions. a way to use them in more than one assessment. drop and drag to manage.
documents to download - i may be wrong but there seems a limit to how many documents can be available. We have big courses.
powerpoints many don't come out right.
Subscriptions payments monthly - a way 4 people pay monthly as a subscription - we need this urgently.
Scheduling - it would be great to be able to time the modules, schedule their release (not just the entire course). E.g. module 1 then a week later module 2. with each release an email is sent to notify the student. that way full distance learning courses can be set up and run automatically.
Overall
I really like Litmos and want to build more and use fully. With a bit more tweaking you have a winning product, that I'd happily recommend.
Purchased Date: January 01, 2012
Senior Program Associate, MSH
January 25, 2012
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Pros
Very easy to use
Variety of learning methods
Good mix of assessment styles (cheat proof)
Allows for manual marking of free text answers
Cons
Unable to load a Word formatted document as a module. This must be loaded separately under documents. Like all online training software training is provided in presentation style - reading a presentation is very different to having it presented to you.
Overall
Excellent product Good value for money!
Purchased Date: April 01, 2011
Manager, SOE
January 25, 2012
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Pros
Very easy to add users and assign courses
Cons
Reporting on surveys is very laborious. No way of seeing users surveys by date range. ie report on all surveys completed from multiple courses in a given date range. I have also sent email requests via the "help" icon and have never recieved a response.
Overall
Better reporting suite required. Improved responses to help requests.
Purchased Date: January 01, 2011
instructional design manager, Expert Planet
January 24, 2012
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Pros
Very user-friendly; simple interface makes it easy for end-users to navigate the system. Feature-rich; makes organization relatively simple. Love the reporting feature.
Cons
Difficult to restrict and alter course access based on individual program needs.
Overall
Simplest interface and shortest learning curve of several LMS programs we looked at. We like it.
> Vendor Responses
01/24/2012 by Litmos
Purchased Date: December 01, 2011
Regulatory Compliance Officer, Bangor International Airport
January 24, 2012
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Pros
Great looking website with lots of features.
Cons
Report results are acceptable for typical user but advanced users should have access to all data in some sort of format so they can arrange the information as they need it.
Tech support is in work on that issue already.
Overall
Great job with this version and I look forward to watching the site mature over time.
Purchased Date: N/A
IT Training Admin, Sazerac Company, Inc
January 24, 2012
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Pros
1. Lots of features
2. Allows for upload of SCORM
3. Can customize themes
4. Lots of uploadable course options
5. Like the dashboard message settings
7. Like the team option
8. Customer support has been helpful in answering my emails so far, but I haven't had too many needs to address at this point.
Cons
1. Would like to be able to track instructor led training classes in this system (sign up sheets, etc.)
2. Would like to be able to have more control in customizing the user account permissions. Ideally, we would like to be able to set someone like a Team Leader, but also be able to view the full library of courses that they can select to assign to their Team members. The Training Administrator level offers probably too many options for general use and the Team leader doesn???t have access to the Course Library. Also, wouldn???t want Team Leader to create accounts either.
3. Just for our purposes, but it would help us if the trial was a 30 day trial. I'm having a hard time pulling everyone together to review this system in the short window of time.
4. Would like to be able to customize the look and feel a bit more. Maybe a few more options here would be nice such as layout options, sizing and positioning of banner header, custom links fields that can be added, etc.
Overall
We are still evaluating this system. It does have a lot of impressive features that we have seen so far.
Purchased Date: December 01, 2011
Dir Recruitment and Training, Extreme Fitness
January 24, 2012
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Pros
Cost model is great.
ease of use is great
Features generally sufficient
Cons
Flash can be slow and studders causing errors.
inconsistent reporting results - one report shows one result while another shows something different.
restarting a module erases the last result, leading to dozens of manual adjustments
security access set up is too simple (3 permission levels plus a global access is not sufficient for companies larger than 50 people) as it allows users to alter their user names and team leaders to delete records (only HR should be able to do this).
Overall
I highly recommend this product for smaller companies (<100) but I think with 1000 employees, I am really pushing at the limits of what this software can do.
> Vendor Responses
Our largest customers have over 15,000 learners so we're definitely set up for scale.
01/24/2012 by Litmos
Purchased Date: June 01, 2010
President, New Skills University
January 24, 2012
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Pros
The interface is easy to navigate compared to other LMS packages. It is easy to upload video and Adobe captivate files.
I like being able to easily view my video before actually making my courses available.
The User interface for students is attractive and easy to navigate.
I like the turnkey certificate availability as well.
The price is reasonable and great for people like me who prefer to experiment with different options before a real launch.
The Customer Service has been pretty responsive to my questions in a reasonable time period. The responding parties appear knowledgeable and genuinely caring about my concerns. This is perhaps at the top of my list for choosing an online package.
Cons
The NOTES for the NOTICEBOARD is not easily edited. I have to discard and recompose the notes. There is no instruction that warned me about this.
I do not see the link that is needed to post the courses on my website.
I would like to have courses available in the library to show availability and still charge a separate fee.
It is not clear how to charge subscription fees as opposed to single one time charges.
I had some other challenges about the listing that I can't remember right now.
Overall
Even with the challenges, this package is considerably easier to use and effective with keeping my participants engaged. I do not have to provide a lot of instruction for usage. I would gladly recommend this to anyone who wants to host online instruction.
> Vendor Responses
01/24/2012 by Litmos





