User Reviews

L4U by Kelowna Software

5.0

4 customer reviews

USER REVIEWS - All reviews

"Great product"
4.5
Version Info: Platinum
Purchased Date: N/A

Tech , SRSD119
September 02, 2010
Tim Skotheim
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Support of the product is GREAT and the procuct itself is easy to use

Cons

Have no major issues

Overall

Highly recomended

"L4U Review"
5.0
Version Info: Platinum
Purchased Date: May 01, 2006

Library Coordinator, Northwest Nations Education Council
August 17, 2010
Linda Demers
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

-ease of use
-excellent support
-I like the visual format

Cons

-would like to see cut and paste feature to use in product discription ( to import information from other sources)
-training is not offered often enough or close enough to make it affordable for our staff. Although the training we have had was excellent, we now have new staff members.

Overall

-I would highly recomend this product. It perfectly meets the needs of a main resource centre and our smaller school libraries.

> Vendor Responses

Hello Linda,

Thank you for your wonderful review of L4U! You can actually copy and paste into the description field of record through the MARC Editor. I will call and walk you through the steps.

On another note, we do offer online training sessions that may be more suited to your timing and needs. We can chat about that during our call as well.

Once again, we appreciate your business and thank you for your wonderful review of L4U!

Sincerely,
The L4U Team

08/17/2010 by Kelowna Software
"L4U Automation"
4.5
Version Info: N/A
Purchased Date: July 01, 2006

Librarian, Manager Library Services, Sonoma County Office of Education
July 29, 2010
Michael Powell
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

As a county office of education, we serve schools and districts with print and online resources. Teachers order materials and we deliver them much the same as a small public library with 40K volumes to 3,500 patrons. We also, serve schools with a bookmobile. Other more costly systems wanted over $25K to write a small program to allow us to load data from the bookmobile. L4U provided the application at no cost. It is a real example of their willingness to serve their customers.

Cons

A little slow in rewriting the overdue letter configuration.

Overall

As always the help and assistance provided by your support has been exceptional and some of the best tech help experience I have had with over 6 different library automation systems.

"L4U Enterprise and Advanced Booking"
5.0
Version Info: Advanced Booking and Enterprise
Purchased Date: May 01, 2006

Manager, Library Services, Halton Catholic District School Board
July 28, 2010
Scott Millard
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

The ease with which we loaded L4U is outstanding. The conversion of our systems was superbly and professionally handled which added in our move to L4U. Since then, we have found that this was, without a doubt, the right choice. As a school board, L4U is perfect for students of all ages, as well as the teachers and other support staff. The ease with which students and others can search is evident in the increased usage of our library catalogues. The possibilty to tailor the catalogue interface as the end user wishes, means that the kindergarten student as well as those doing additional qualification courses can use the same catalogue and conduct the same search. Lastly, I must acknowledge the outstanding help that I have recevied from L4U. I have worked with six different systems and I can honestly say that none are as professional --yet also friendly -- as L4U support.

Cons

NONE! And that says a lot!

Overall

Without a doubt, I highly recommend L4U. in fact, we were so caught with L4U that we now use it for our Board library.