Top Live Chat Software Products

2,000+ businesses use Capterra each week to find the right software.

FEATURED PRODUCTS

Responcierge is MORE than just live chat.. it's a complete engagement platform to create personal experiences for web visitors. Using just our software and a basic webcam, you are able to create authentic videos to send as real-time responses during live chat conversations, as well as other tools such as after-hours for Video Response FAQ library. You can set your own schedule and when not available to chat live, offer your visitors a number of others tools to connect with your Organization! View Profile

Live Chat Software which allows you to create authentic videos to engage your website visitors live, as well as tools for after-hours View Profile

LiveChat

by LiveChat Software

Premium Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat - join over 20,000 companies from over 150 countries and try LiveChat now! View Profile

Premium Live Chat and Help Desk Software for business. Try LiveChat for free, turn your support team into customer service rockstars! View Profile

Helpshift is the industry leading customer support platform for mobile. Our all-in-one SDK lives in with your app to deliver in-app searchable FAQs, in-app messaging, and CRM ticketing. Enterprise-ready, Helpshift powers messaging for more than 500M monthly active users, 3500+ live apps across iOS & Android, and 100M+ monthly mobile interactions and conversations. Companies like Microsoft, Target, Viacom, and Zynga use Helpshift to provide a best-in-class in-app customer support experience. View Profile

Helpshift is the industry leading in-app help desk and customer support platform for mobile. View Profile

70% of SnapEngage clients come to us from another chat provider. Why? Because we're focused on outcomes that have a powerful impact on your business. With over 21,000 users in 87 countries, SnapEngage clients consistently see better sales conversions, higher CSAT/NPS and lower cost per interaction after switching to SnapEngage. Our fully-featured solution offers robust CRM & Help Desk integrations, is HIPAA & PCI compliant, available in 30+ languages and includes advanced analytics to prove ROI. View Profile

SnapEngage live chat software enables sales and support teams to better engage, support, and convert their website visitors. View Profile

Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. View Profile

Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide. View Profile

Freshdesk's live-chat solution helps you engage with users on your website proactively, and chat with them real-time so you can offer help even before they reach out to you. You can convert these chats into tickets, and transfer them to other agents in your team to better help those customers. Back in Freshdesk, you can look at correspondence from customers on other channels like email, phone and social media, along with your chat tickets. Sign up today - Freshdesk is free for 3 agents forever! View Profile

A web-based helpdesk and customer support software delivered as a service. View Profile

Live chat for website and mobile support. Be there for your customers when they need you the most. Your customers could be anywhere, which is why Userlike works great on any device. Whether they are browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone - Userlike guarantees an optimal live chat experience. Help your customers when it matters, where it matters. Most popular among online sellers of complex products. View Profile

Live chat for website and mobile support. Help your customers when it matters, where it matters. View Profile

Provide live customer support chat with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started. View Profile

Desk.com is help desk support software made smarter, easier and more affordable. View Profile

CUGIC is a premium live chat and a help desk software for small, medium and large-scale businesses. You can now covert your website visitors into happy paying customers almost anywhere; through the app, on your website or across social mediums. The solution also allows you to fully customize the chat experience to suit your brand, track website visitors, send proactive chat invitations, access all reports, have admin rights and much more. Get started today for FREE! View Profile

Most of the businesses are converting their web traffic into sales, you will also be able to convert your visitors in customers rapidly View Profile

Olark Live Chat is the easiest way to start talking to the customers who are browsing your website. Add an Olark chat widget to your site and start helping more customers and closing more sales. Olark integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with robust data and powerful customer insights. View Profile

Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. View Profile

A power packed, high availability chat solution for communities, customer support, and audio-video conferencing. View Profile

A power packed, high availability chat solution for communities, customer support, and audio-video conferencing. View Profile

Whatdesk is a conversational commerce platform that helps small and medium businesses reach their customers via Chat, SMS, Telegram and Messenger The platform has a built-in CRM, an integrated ticketing systems and can handle payments via messaging. The solution provides also an easy way to purchase and manage phone numbers, so you can setup your SMS numbers and start chatting with your customers right away. Besides that, you have smart routing across agents and full reporting capabilities. View Profile

Whatdesk is a conversational commerce platform that helps businesses reach their customers via Chat, SMS,Telegram and Messenger View Profile

Online digital engagement command center for companies wanting to connect with consumers via live chat, SMS texting, social media, email, and messaging (Facebook Messenger, Kik, We Chat, Line). Start with one channel, or add them all! Includes enterprise-level features: secure authentication, performance reports, skills-based routing, and text analytics. Bonus: ITC's chat-to-text feature ensures the end of abandoned chat sessions by transferring conversations to SMS texting. *Now with chatbots* View Profile

Digital engagement platform for connecting with consumers via chat, texting, social media, email, and messengers. *Now with chatbots* View Profile

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging. It offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics to provide better customer service and boost sales conversions. Full customization is available to personalize every customer interaction. View Profile

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with website visitors. View Profile

Salesforce

by Salesforce Service Cloud

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective View Profile

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective View Profile

LiveAgent

by QualityUnit

LiveAgent helps businesses thrive in customer service. Create a customer community, increase customer satisfaction and succeed! View Profile

LiveAgent helps businesses thrive in customer service. Create a customer community, increase customer satisfaction and succeed! View Profile

Modern live chat and messaging solution designed to facilitate personal communication between companies and their customers. View Profile

Modern live chat and messaging solution designed to facilitate personal communication between companies and their customers. View Profile

Generate more leads & drive sales with Pure Chat. Add live chat & visitor tracking software to your website to engage more prospects! View Profile

Generate more leads & drive sales with Pure Chat. Add live chat & visitor tracking software to your website to engage more prospects! View Profile

HipChat

by Atlassian

Group and private chat, file sharing, and integrations. View Profile

Group and private chat, file sharing, and integrations. View Profile

Intercom

by Intercom

A fundamentally new way to communicate with your customers. View Profile

A fundamentally new way to communicate with your customers. View Profile

Smartsupp is FREE live chat with visitor recording View Profile

Smartsupp is FREE live chat with visitor recording View Profile

Contact At Once!

by Contact At Once!

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate. View Profile

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate. View Profile

Online live chat platform between your agents and customers for quick, satisfactory and efficient service View Profile

Online live chat platform between your agents and customers for quick, satisfactory and efficient service View Profile

Zendesk Chat

by Zendesk Chat

Zendesk Chat, formerly Zopim, lets you monitor and chat with your website visitors in real-time. View Profile

Zendesk Chat, formerly Zopim, lets you monitor and chat with your website visitors in real-time. View Profile

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. View Profile

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. View Profile

GoToAssist

by GoToAssist

Citrix GoToAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. View Profile

Citrix GoToAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. View Profile

Web based live chat solution with features such as call recording, file sharing, video call, screen sharing and analytics. View Profile

Web based live chat solution with features such as call recording, file sharing, video call, screen sharing and analytics. View Profile

ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. View Profile

ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. View Profile

Crisp lets you chat with your customers. View Profile

Crisp lets you chat with your customers. View Profile

LiveHelpNow is a customer service software suite with help-desk features: live chat, email/ticket, knowledge base and callback. View Profile

LiveHelpNow is a customer service software suite with help-desk features: live chat, email/ticket, knowledge base and callback. View Profile

WebGreeter

by LiveAdmins

LiveAdmins is a leader in providing multilingual live chat solutions and services. View Profile

LiveAdmins is a leader in providing multilingual live chat solutions and services. View Profile

Lime Talk

by Lime Inspirations

Easy to use live chat software for your website. Affordable prices, mobile support. View Profile

Easy to use live chat software for your website. Affordable prices, mobile support. View Profile

It's a mobile friendly solution for client contact. Features include offline messaging, multilingual support, & customizable interface. View Profile

It's a mobile friendly solution for client contact. Features include offline messaging, multilingual support, & customizable interface. View Profile

FocalScope

by FocalScope

Web-based live chat and help desk software with personal and group email management and email threading. View Profile

Web-based live chat and help desk software with personal and group email management and email threading. View Profile

Subiz

by VietnamBiz

An on-site live chat tool make your passive website become a real store with the impact of human touch in real-time View Profile

An on-site live chat tool make your passive website become a real store with the impact of human touch in real-time View Profile

LiveEngage

by LivePerson

LiveEngage makes it easy to connect with your visitors whenever they need you. Improve customer experience and increase sales via chat. View Profile

LiveEngage makes it easy to connect with your visitors whenever they need you. Improve customer experience and increase sales via chat. View Profile

DontGo

by DontGo

DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. View Profile

DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. View Profile

Powerful live chat software built for super fast customer support. View Profile

Powerful live chat software built for super fast customer support. View Profile

Drift helps your team generate more leads and book meetings faster using messaging. View Profile

Drift helps your team generate more leads and book meetings faster using messaging. View Profile

Web based solution that provides one place for your entire business to communicate with customers. View Profile

Web based solution that provides one place for your entire business to communicate with customers. View Profile

Live chat app facilitating real-time interaction between members of online communities via private, public and group conversations. View Profile

Live chat app facilitating real-time interaction between members of online communities via private, public and group conversations. View Profile

Freshchat

by Freshworks

Live Chat Product from Freshdesk. Helps Small - Medium Sized businesses to convert their website visitors into Customers. View Profile

Live Chat Product from Freshdesk. Helps Small - Medium Sized businesses to convert their website visitors into Customers. View Profile

Formilla.com

by Formilla.com

Live chat software and messaging tools for your website. Convert web leads and learn what your customers are all about using chat. View Profile

Live chat software and messaging tools for your website. Convert web leads and learn what your customers are all about using chat. View Profile

ICE Chat

by Etech Global Services

ICE Chat is a feature filled solution to meet the standard needs covering all the operational aspects while having a rich web based GUI View Profile

ICE Chat is a feature filled solution to meet the standard needs covering all the operational aspects while having a rich web based GUI View Profile

Live help chat and website monitoring solution for online customer support. View Profile

Live help chat and website monitoring solution for online customer support. View Profile

ClickDesk

by ClickDesk

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar. View Profile

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar. View Profile

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time. View Profile

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time. View Profile

Crowdstream

by Crowdstream

Live chat software and messaging. Chat to visitors to capture leads, close sales and create happy customers. View Profile

Live chat software and messaging. Chat to visitors to capture leads, close sales and create happy customers. View Profile

Help.com makes live chat software designed for growing companies. Our Chat comes with unlimited logins and scales with your business. View Profile

Help.com makes live chat software designed for growing companies. Our Chat comes with unlimited logins and scales with your business. View Profile

HelpCrunch

by Help Crunch

Customer communication platform for mobile and web businesses with features such as lead management, CRM, and increased engagement. View Profile

Customer communication platform for mobile and web businesses with features such as lead management, CRM, and increased engagement. View Profile

LiveCall

by LiveCall

Get more inbound sales calls from day one. Call back your customers in 25 seconds and increase conversions on your website. View Profile

Get more inbound sales calls from day one. Call back your customers in 25 seconds and increase conversions on your website. View Profile

Crowdio

by Crowdio

Chat solution offering a variety of features to automate customer communication. We are also pioneers in crowdsourcing for live chat... View Profile

Chat solution offering a variety of features to automate customer communication. We are also pioneers in crowdsourcing for live chat... View Profile

A live chat application for your website with Video+Voice+Text chat options with co-browsing for engaging live visitors. View Profile

A live chat application for your website with Video+Voice+Text chat options with co-browsing for engaging live visitors. View Profile

Callmaker

by Callmaker

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed! View Profile

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed! View Profile

Conversity

by Aumenta Global Services

Add Live chat to your mobile apps to increase customer engagement. View Profile

Add Live chat to your mobile apps to increase customer engagement. View Profile

Helloumi

by Hello Umi

Platform that helps companies engage their users, via instant messaging for customer service and conversational commerce. View Profile

Platform that helps companies engage their users, via instant messaging for customer service and conversational commerce. View Profile

TocToc

by TocToc

Video Live Chat for business online. Improve your Customer Service, Web Marketing and Way of Selling, It always satisfies Customers! View Profile

Video Live Chat for business online. Improve your Customer Service, Web Marketing and Way of Selling, It always satisfies Customers! View Profile

Universal

by Comelite IT Solutions

A universal communication channel combining web, Telegram, and Facebook Messenger with analytics to understand your customer behavior. View Profile

A universal communication channel combining web, Telegram, and Facebook Messenger with analytics to understand your customer behavior. View Profile

Velaro

by Velaro

Velaro is a leading provider of enterprise-grade website live chat software. View Profile

Velaro is a leading provider of enterprise-grade website live chat software. View Profile

Chataroo

by Chataroo

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking. View Profile

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking. View Profile

Live chat tool with behavioral analytics capabilities that help online businesses pinpoint best performing website pages and keywords. View Profile

Live chat tool with behavioral analytics capabilities that help online businesses pinpoint best performing website pages and keywords. View Profile

360Video

by Customer360

An online solution that allows you to connect with your customers via video chat and screen sharing. View Profile

An online solution that allows you to connect with your customers via video chat and screen sharing. View Profile

viCloning is a sophisticated business tool that combines the power of an intelligent multi-channel virtual agent and intelligent chat. View Profile

viCloning is a sophisticated business tool that combines the power of an intelligent multi-channel virtual agent and intelligent chat. View Profile

PHP Live!

by OSI Codes

Open source live chat for eCommerce, education, and non-profits. Powered by PHP and MySQL. View Profile

Open source live chat for eCommerce, education, and non-profits. Powered by PHP and MySQL. View Profile

ActiveHelper Live Chat

by Mentat Technologies

Live chat system for joomla, wordpress and drupal. Our Live Chat has everything small businesses need to offer instant answers. View Profile

Live chat system for joomla, wordpress and drupal. Our Live Chat has everything small businesses need to offer instant answers. View Profile

ActivEngage

by ActivEngage

Web-based chat solution for car dealerships. Offers shopper response pre-reading, lead form auto-filing, website and chat analytics. View Profile

Web-based chat solution for car dealerships. Offers shopper response pre-reading, lead form auto-filing, website and chat analytics. View Profile

Applozic

by Applozic

Applozic powers real time messaging across any device, any platform & anywhere in the world with easy to integrate mobile native SDK View Profile

Applozic powers real time messaging across any device, any platform & anywhere in the world with easy to integrate mobile native SDK View Profile

Chatrify

by Chatrify

A live chat software for your customers that comes with over 100 features, including reporting and visitor labeling. View Profile

A live chat software for your customers that comes with over 100 features, including reporting and visitor labeling. View Profile

Chatwing

by Chatwing

Group chat for websites that can sync to a custom iOS and Android mobile app. Chatwing provides a suite of cloud communication services View Profile

Group chat for websites that can sync to a custom iOS and Android mobile app. Chatwing provides a suite of cloud communication services View Profile

Beautiful, simple live chat software for business - get closer to your website visitors. View Profile

Beautiful, simple live chat software for business - get closer to your website visitors. View Profile

Track your website visitors in real time, Invite them for chat online. View Profile

Track your website visitors in real time, Invite them for chat online. View Profile

My LiveChat

by CuteSoft Components

Simple, clean, fast and most user-friendly live chat solution. View Profile

Simple, clean, fast and most user-friendly live chat solution. View Profile

OnetoOnetext

by OnetoOnetext

Multi-operator live chat support tool. The tool enables you to instantly communicate with potential customers visiting your website. View Profile

Multi-operator live chat support tool. The tool enables you to instantly communicate with potential customers visiting your website. View Profile

Ongair

by Ongair

Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms. View Profile

Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms. View Profile

Proonto

by Proonto

Proonto is a live support solution which includes an advanced live chat software and qualified sales associates to staff it. View Profile

Proonto is a live support solution which includes an advanced live chat software and qualified sales associates to staff it. View Profile

RumbleTalk

by RumbleTalk

A group chat service for your business's website. Provide your visitors with text, video, and audio content. View Profile

A group chat service for your business's website. Provide your visitors with text, video, and audio content. View Profile

Sugester

by Sugester

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business. View Profile

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business. View Profile

WebsiteAlive

by WebsiteAlive

WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience. View Profile

WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience. View Profile

WhosOn

by Parker Software

An all-in-one solution for live web statistics, visitor chat, proactive visitor engaging, prospect detection, web analytics and more. View Profile

An all-in-one solution for live web statistics, visitor chat, proactive visitor engaging, prospect detection, web analytics and more. View Profile

BoldChat

by BoldChat

Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service. View Profile

Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service. View Profile

BoldChat

by LogMeIn

Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service. View Profile

Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service. View Profile

Chat

by KeyReply

Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app. View Profile

Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app. View Profile

Chatwaylive

by ChatwayLive

Chatwaylive is a free online chat tool to interact with customers 24/7. View Profile

Chatwaylive is a free online chat tool to interact with customers 24/7. View Profile

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! View Profile

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! View Profile

K2C Chat

by Klick2Contact EU

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. View Profile

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. View Profile

LiveZilla

by LiveZilla

Live chat software with multi-website support, visitor monitoring, and offline messaging functionality. View Profile

Live chat software with multi-website support, visitor monitoring, and offline messaging functionality. View Profile

LiveOps

by LiveOps

With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. View Profile

With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. View Profile

123 Live Help

by TopCMM Software

Offers full-featured software or hosting service for your sales rep./supporter to 1-to-1 chat with website visitors. View Profile

Offers full-featured software or hosting service for your sales rep./supporter to 1-to-1 chat with website visitors. View Profile

ABC Live Chat

by ABC Live Chat

$48 / Yr = Live chat Software. ABC Live Chat is leading Live chat software for businesses to chat with their customers. View Profile

$48 / Yr = Live chat Software. ABC Live Chat is leading Live chat software for businesses to chat with their customers. View Profile

Ameyo Engage

by Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software View Profile

Grow your business by gaining customer loyalty with a world class customer contact center software View Profile

Astute SOS

by Astute Solutions

Instant web assist and click to voice & video for e-commerce websites. Live chat software proactively engages customers. View Profile

Instant web assist and click to voice & video for e-commerce websites. Live chat software proactively engages customers. View Profile

Bontact

by Bontact

Smart multi-channel communication platform enabling businesses to communicate with customers via chat, call, IM, or text. View Profile

Smart multi-channel communication platform enabling businesses to communicate with customers via chat, call, IM, or text. View Profile

Software that makes it simple for companies to transform online customer engagement and mobile workforce collaboration. View Profile

Software that makes it simple for companies to transform online customer engagement and mobile workforce collaboration. View Profile

CareCall

by Intellial Solutions

Live chat solution with offline message management, customization, archives, and internal chat for customer support. View Profile

Live chat solution with offline message management, customization, archives, and internal chat for customer support. View Profile

Chaport Live Chat

by Chaport

Live chat solution with auto-invitations, employee-to-employee transferring, and group chat capabilities. View Profile

Live chat solution with auto-invitations, employee-to-employee transferring, and group chat capabilities. View Profile

Chatkoo

by Chatkoo

Solution that lets business manage customer service and support through Instant Messagers. View Profile

Solution that lets business manage customer service and support through Instant Messagers. View Profile

Chatnox Live Chat

by Chatnox Live Chat

See who's on your website, send targeted proactive messages and chat with website visitors. Convert web visitors to happy customers. View Profile

See who's on your website, send targeted proactive messages and chat with website visitors. Convert web visitors to happy customers. View Profile

Chattalooga Live Help

by TechnoMax Software & Systems

Web-based, ASP model help desk software; knowledgebase integration, crm support, simple installation & more. View Profile

Web-based, ASP model help desk software; knowledgebase integration, crm support, simple installation & more. View Profile

Mobile-first platform that supports offline and live chat and provides shared inbox; free web and mobile app integration. View Profile

Mobile-first platform that supports offline and live chat and provides shared inbox; free web and mobile app integration. View Profile

Click4Assistance

by Click4Assistance

The Click4Assistance Live Chat Software Toolbox is designed for all organizations regardless of size or industry. View Profile

The Click4Assistance Live Chat Software Toolbox is designed for all organizations regardless of size or industry. View Profile

CommuniGate Pro

by Stalker Software

Allows organizations to consolidate thier email and calendaring, instant messaging, VoIP, and web conferencing. View Profile

Allows organizations to consolidate thier email and calendaring, instant messaging, VoIP, and web conferencing. View Profile

CroplaChat is buyer-seller chat SDK for any marketplace website. It allows buyer and seller to chat, share files, images, and videos. View Profile

CroplaChat is buyer-seller chat SDK for any marketplace website. It allows buyer and seller to chat, share files, images, and videos. View Profile

cSupport

by cSupport

Live chat solution for small businesses and entrepreneurs that works on smartphones, android and ios devices... View Profile

Live chat solution for small businesses and entrepreneurs that works on smartphones, android and ios devices... View Profile

Live Chat by CustomerICare is a free software allowing online businesses to text, audio and video chat with website visitors. View Profile

Live Chat by CustomerICare is a free software allowing online businesses to text, audio and video chat with website visitors. View Profile

Deepchat.ai

by Deepchat.ai

A messaging app powered by machine learning to help you convert more prospects into customers. View Profile

A messaging app powered by machine learning to help you convert more prospects into customers. View Profile

eGain Superchat

by eGain Communications

Offers the next-gen of chat (text, audio & video chat), chatbot, cobrowse, click-to-call for seamless real-time experience. View Profile

Offers the next-gen of chat (text, audio & video chat), chatbot, cobrowse, click-to-call for seamless real-time experience. View Profile

elevio

by elevio

Delivering contextual help with elevio removes barriers and hurdles, keeping your customers moving. View Profile

Delivering contextual help with elevio removes barriers and hurdles, keeping your customers moving. View Profile

Engage

by Engage

An online, real-time sales management platform. It enables sales professionals to be available for immediate, web-based sales. View Profile

An online, real-time sales management platform. It enables sales professionals to be available for immediate, web-based sales. View Profile

FCS m-2Talk

by FCS Computer Systems

Instant messaging and communications for hospitality operations. View Profile

Instant messaging and communications for hospitality operations. View Profile

HeyBiz

by HeyBiz

HeyBiz is a messaging and engaging mobile application for users and businesses. Users can connect, follow, chat, and get their queries. View Profile

HeyBiz is a messaging and engaging mobile application for users and businesses. Users can connect, follow, chat, and get their queries. View Profile

Target, engage, chat with your visitors in real time, and provide help to create real relationships with your customers. View Profile

Target, engage, chat with your visitors in real time, and provide help to create real relationships with your customers. View Profile

Howazit

by Howazit

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. View Profile

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. View Profile

Hublocal

by Beltalk Technologies

A business to Customer messenger platform. Any business can invite their clients and chat anytime on this messaging platform. View Profile

A business to Customer messenger platform. Any business can invite their clients and chat anytime on this messaging platform. View Profile

A cloud-based provider of In-App Chat for mobile apps and websites. View Profile

A cloud-based provider of In-App Chat for mobile apps and websites. View Profile

Our conversational commerce platform enables businesses to engage their customers whether theyre on the website or on social media. View Profile

Our conversational commerce platform enables businesses to engage their customers whether theyre on the website or on social media. View Profile

IMsupporting

by IMsupporting

IMsupporting provide live chat software and support software solutions to websites across the globe. View Profile

IMsupporting provide live chat software and support software solutions to websites across the globe. View Profile

Infantry.io offers 24/7 managed web chat for any business with our team of awesome native english speaking support agents. View Profile

Infantry.io offers 24/7 managed web chat for any business with our team of awesome native english speaking support agents. View Profile

Inforobo

by Brainasoft

An automated information assistant system which provides all in one solution for marketing automation, customer service, live chat etc. View Profile

An automated information assistant system which provides all in one solution for marketing automation, customer service, live chat etc. View Profile

INSIDE

by Powerfront

Cloud based live chat and customer engagement platform that delivers real-time, personalized engagements on your website. View Profile

Cloud based live chat and customer engagement platform that delivers real-time, personalized engagements on your website. View Profile

A mobile-friendly live chat solution that allows you to connect with consumers and business contacts. View Profile

A mobile-friendly live chat solution that allows you to connect with consumers and business contacts. View Profile

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform. View Profile

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform. View Profile

LinkedChat

by LinkedChat

Live chat with your website visitors from Slack and Telegram. View Profile

Live chat with your website visitors from Slack and Telegram. View Profile

Live Chat

by Inteliwise

Live chat & virtual chat assistant, for self-service & help portals. View Profile

Live chat & virtual chat assistant, for self-service & help portals. View Profile

MySQL & PHP based live help customer support solution with visitor statistics, offline messaging. Android/iPhone mobile apps available. View Profile

MySQL & PHP based live help customer support solution with visitor statistics, offline messaging. Android/iPhone mobile apps available. View Profile

Live chat software for business sites. Real-time monitoring of visitors to your site. View Profile

Live chat software for business sites. Real-time monitoring of visitors to your site. View Profile

Live800

by GoldArmor

Live chat software that allows you to dig out more potential clients, cut down operational costs, increase the working efficiency. View Profile

Live chat software that allows you to dig out more potential clients, cut down operational costs, increase the working efficiency. View Profile

LiveSupporti

by LiveSupporti.com

Free live support chat software with multiple agents support, proactive chats, statistics tools, offline and auto messaging, no popups. View Profile

Free live support chat software with multiple agents support, proactive chats, statistics tools, offline and auto messaging, no popups. View Profile

Maqpie

by Mapqie

A complete messenger that helps increase user retention and growth by letting your users talk to each other right in your SaaS app. View Profile

A complete messenger that helps increase user retention and growth by letting your users talk to each other right in your SaaS app. View Profile

Mediktor

by Mediktor

Mediktor is a live chat software that allows users to connect with healthcare professionals and seek expert consultation View Profile

Mediktor is a live chat software that allows users to connect with healthcare professionals and seek expert consultation View Profile

MessageUs

by MessageUs

Unified messaging platform for business to enhance engagement with customers. View Profile

Unified messaging platform for business to enhance engagement with customers. View Profile

MobiChat

by MobiChat

We help you generate more mobile leads from existing traffic with live chat and our RealCapture technology. View Profile

We help you generate more mobile leads from existing traffic with live chat and our RealCapture technology. View Profile

Live chat solution with fully customizable widgets, powerful engagement system and flexible integration engine (CRM, Helpdesk, ...) View Profile

Live chat solution with fully customizable widgets, powerful engagement system and flexible integration engine (CRM, Helpdesk, ...) View Profile

NGChat

by NGChat

E-commerce live chat designed to simplify customer communication providing real-time consultation, instant support, and analytics. View Profile

E-commerce live chat designed to simplify customer communication providing real-time consultation, instant support, and analytics. View Profile

Ninchat

by Ninchat

A communication solution for businesses for team communication, customer care chat or live group discussions. View Profile

A communication solution for businesses for team communication, customer care chat or live group discussions. View Profile

Live Chat Software for sales and support that integrates with Gmail and Google Talk View Profile

Live Chat Software for sales and support that integrates with Gmail and Google Talk View Profile

Online Live Chat

by Online Live Chat

Mobile live chat solution that supports SMS and text messaging chats. Can be easily embedded on your website. View Profile

Mobile live chat solution that supports SMS and text messaging chats. Can be easily embedded on your website. View Profile

Low cost web-based chat solution that offers customizable chat windows and dashboards statistics. View Profile

Low cost web-based chat solution that offers customizable chat windows and dashboards statistics. View Profile

onWebChat

by onWebChat

Live Chat service easy to install and fully customizable. We offer a free plan for ever plus 2 low cost plans from 5 / month. View Profile

Live Chat service easy to install and fully customizable. We offer a free plan for ever plus 2 low cost plans from 5 / month. View Profile

P3chat

by P3chat

Live chat with proactive initiation capabilities, canned responses and special control features. View Profile

Live chat with proactive initiation capabilities, canned responses and special control features. View Profile

PHP Live Helper

by Turnkey Web Tools

Provide real-time customer support and visitor communication directly on your site. View Profile

Provide real-time customer support and visitor communication directly on your site. View Profile

PHP Online Chat Script is an online live customer support software designer for php based websites. View Profile

PHP Online Chat Script is an online live customer support software designer for php based websites. View Profile

ResponseQue

by Zvendor Solutions

Customer service software that combines the accessibility of live chat support, with the indexing capabilities of a knowlegebase. View Profile

Customer service software that combines the accessibility of live chat support, with the indexing capabilities of a knowlegebase. View Profile

Rocket.Chat

by Rocket.Chat

Open source, free to deploy Slack alternative team collaborations and communications system. On-premise or hosted. Total privacy. View Profile

Open source, free to deploy Slack alternative team collaborations and communications system. On-premise or hosted. Total privacy. View Profile

SightMax Chat

by SmartMax Software

Real-time live chat and live site monitoring application that is a true, server-based solution. View Profile

Real-time live chat and live site monitoring application that is a true, server-based solution. View Profile

A chat history manager for Skype that stores and manages conversations regardless of the Skype client settings. View Profile

A chat history manager for Skype that stores and manages conversations regardless of the Skype client settings. View Profile

Smallchat

by Nicer Studio

An easy to use Slack integration for chatting with visitors to your site. View Profile

An easy to use Slack integration for chatting with visitors to your site. View Profile

Snapsolv

by Snapsolv

Smart multi-channel unified messaging platform to engage customers with Live chat on web, mobile and messaging apps from one place. View Profile

Smart multi-channel unified messaging platform to engage customers with Live chat on web, mobile and messaging apps from one place. View Profile

Stryng

by Videodesk

Stryng is a web-based messaging tool that helps organizations to communicate with clients, share documents, and collaborate on tasks. View Profile

Stryng is a web-based messaging tool that helps organizations to communicate with clients, share documents, and collaborate on tasks. View Profile

SYNCRO is a website chat software that uses your phone's SMS to chat directly with visitors coming to your site. View Profile

SYNCRO is a website chat software that uses your phone's SMS to chat directly with visitors coming to your site. View Profile

Talkative

by Talkative

Helps you to communicate with your customers through your website/app, using voice, video, text and cobrowsing. View Profile

Helps you to communicate with your customers through your website/app, using voice, video, text and cobrowsing. View Profile

Tars

by Tarsense Technologies

Helps non-techies to build and deploy chatbots without having to write single line of code. View Profile

Helps non-techies to build and deploy chatbots without having to write single line of code. View Profile

Teckst

by Teckst

We text-enable enterprise 800-numbers and short-codes, then seamlessly integrate with CRMs like Zendesk, Desk, and Help Scout. View Profile

We text-enable enterprise 800-numbers and short-codes, then seamlessly integrate with CRMs like Zendesk, Desk, and Help Scout. View Profile

TextUs

by TextUs

Two-Way text messaging for sales and support teams. Used by leading staffing firms, healthcare companies, and SaaS businesses. View Profile

Two-Way text messaging for sales and support teams. Used by leading staffing firms, healthcare companies, and SaaS businesses. View Profile

Tokpod

by Tokpod

Web based solution to integrate click to call API in websites, in less than 5 minutes. Talk to your customers before they leave. View Profile

Web based solution to integrate click to call API in websites, in less than 5 minutes. Talk to your customers before they leave. View Profile

Truechat

by Systosoft

A live chat solution that can be integrated and customized to fit with your website, featuring real-time interaction with visitors. View Profile

A live chat solution that can be integrated and customized to fit with your website, featuring real-time interaction with visitors. View Profile

Interactive chat response software with real-time traffic and chat monitoring, chats recording, and unanswered questions saving. View Profile

Interactive chat response software with real-time traffic and chat monitoring, chats recording, and unanswered questions saving. View Profile

VisitLead

by VISITLEAD

Web based solution for Live Chat and Sales Enablement. Real Time Monitoring, Live Chat, Co-Browsing, Heat Map, Exit Intent, ... View Profile

Web based solution for Live Chat and Sales Enablement. Real Time Monitoring, Live Chat, Co-Browsing, Heat Map, Exit Intent, ... View Profile

Video calling solution that enables live video chat between users/customers and integration with existing CRM solutions. View Profile

Video calling solution that enables live video chat between users/customers and integration with existing CRM solutions. View Profile

Watcheezy

by Visiofair

Live chat with integrated behavioral targeting. Receive alerts when potential buyers are online and start a chat with them. Save sales! View Profile

Live chat with integrated behavioral targeting. Receive alerts when potential buyers are online and start a chat with them. Save sales! View Profile

Yappy

by MariusSoft

Unified business messaging through website chat, SMS, Facebook messenger, etc. View Profile

Unified business messaging through website chat, SMS, Facebook messenger, etc. View Profile

Zestim

by Zestim

Super-intelligent live chat software to improve website conversions. View Profile

Super-intelligent live chat software to improve website conversions. View Profile

Filter Results (161)

Product Rating

Number of Users

Deployment

Features

Brought to you by
The Top 20 Most Popular

Live Chat Software

Live Chat software allows you to talk directly with your customer base and resolve issues in real time. Chat functions are growing in popularity, and becoming a preferred alternative for many to phone and email support. Below is a look at the most popular options as measured by a combination of their total number of customers, users, and social presence. To see a comprehensive list, please visit our Live Chat Software Directory.

Market Score  
  • Customers
  • Users
Vendor Size
  1. 1
    97
    • Customers
      173,500
    • Users
      330,000
    • Brian Thompson Reviews
      183
    •  Likes
      34,895
    •  Followers
      1,611
    •  Followers
      13,300
    1
    2
    • Customers
      50,000
    • Users
      320,000
    • Brian Thompson Reviews
      163
    •  Likes
      2,217
    •  Followers
      187
    •  Followers
      1,482
    1
    • Customers
      31,571
    • Users
      201,600
    • Brian Thompson Reviews
      47
    •  Likes
      1,009
    •  Followers
      52
    •  Followers
      159
    1
    • Customers
      27,000
    • Users
      85,000
    • Brian Thompson Reviews
      135
    •  Likes
      5,128
    •  Followers
      2,490
    •  Followers
      23,600
    1
    • Customers
      18,000
    • Users
      90,000
    • Brian Thompson Reviews
      8
    •  Likes
      23,851
    •  Followers
      27,532
    •  Followers
      10,700
    1
    2
    3
    • Customers
      30,000
    • Users
      120,000
    • Brian Thompson Reviews
      1
    •  Likes
      8,765
    •  Followers
      11
    •  Followers
      734
    1
    • Customers
      13,000
    • Users
      100,000
    • Brian Thompson Reviews
      13
    •  Likes
      6,553
    •  Followers
      7,137
    •  Followers
      717
    1
    2
    • Customers
      16,900
    • Users
      84,500
    • Brian Thompson Reviews
      4
    •  Likes
      3,759
    •  Followers
      1,212
    •  Followers
      2,237
    1
  2. 9
    60
    • Customers
      12,000
    • Users
      60,000
    • Brian Thompson Reviews
      201
    •  Likes
      5,280
    •  Followers
      1,017
    •  Followers
      6,475
    1
  3. 10
    59
    • Customers
      16,400
    • Users
      82,000
    • Brian Thompson Reviews
      1
    •  Likes
      1,128
    •  Followers
      2,202
    •  Followers
      2,552
    1
    2
    3
  4. 11
    58
    • Customers
      20,472
    • Users
      54,210
    • Brian Thompson Reviews
      185
    •  Likes
      0
    •  Followers
      0
    •  Followers
      0
    1
  5. 12
    56
    • Customers
      35,597
    • Users
      38,454
    • Brian Thompson Reviews
      4
    •  Likes
      1,264
    •  Followers
      5
    •  Followers
      158
    1
  6. 13
    56
    • Customers
      23,000
    • Users
      50,600
    • Brian Thompson Reviews
      0
    •  Likes
      437
    •  Followers
      5
    •  Followers
      104
    1
    • Customers
      11,000
    • Users
      55,000
    • Brian Thompson Reviews
      1
    •  Likes
      860
    •  Followers
      124
    •  Followers
      1,300
    1
  7. 15
    50
    • Customers
      10,000
    • Users
      50,000
    • Brian Thompson Reviews
      1
    •  Likes
      17,464
    •  Followers
      4
    •  Followers
      6,291
    1
    • Customers
      10,000
    • Users
      50,000
    • Brian Thompson Reviews
      11
    •  Likes
      1,812
    •  Followers
      510
    •  Followers
      2,976
    1
  8. 17
    49
    • Customers
      10,000
    • Users
      50,000
    • Brian Thompson Reviews
      2
    •  Likes
      1,337
    •  Followers
      226
    •  Followers
      1,436
    1
  9. 18
    49
    • Customers
      10,000
    • Users
      15,000
    • Brian Thompson Reviews
      8
    •  Likes
      28,478
    •  Followers
      410
    •  Followers
      19,500
    1
    • Customers
      10,000
    • Users
      30,000
    • Brian Thompson Reviews
      4
    •  Likes
      14,146
    •  Followers
      568
    •  Followers
      4,446
    1
    • Customers
      8,200
    • Users
      43,500
    • Brian Thompson Reviews
      14
    •  Likes
      700
    •  Followers
      3,465
    •  Followers
      4,406
    1

*Customer and user numbers are provided by the companies in this report. Capterra does not audit them, but uses third-party data to both challenge questionable numbers and to make estimates for companies that do not provide data. Please refer to our blog for further insight into our research and methodology.

Chart Key

Total Customers
Customers Rank
+
Customers Score
Total Users
Users Rank
+
Users Score
Vendor Size
# of Employees*
200+
51-200
1-50

Rankings and bar segment lengths are determined using a weighted scoring system that awards points for total metrics (e.g. total customers) and rank within a data set (e.g. ranked 1st in customers).

The Top 5 By Total Customers

174 k
50 k
35.6 k
31.6 k
30 k

The Top 5 By Total Users

330 k
320 k
202 k
120 k
100 k

Total Followers By Vendor Size

Published by on

Read more about how we performed our research: Top 20 Most Popular Live Chat Software Solutions

Did we miss someone? Email us at softwarelab@capterra.com to tell us which software you think should be considered for the next update.

Embed this infographic on your site: