Top Live Chat Software Products
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Premium Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat - join over 18,000 companies from over 140 countries and try LiveChat now! View Profile
Premium Live Chat and Help Desk Software for business. Try LiveChat for free, turn your support team into customer service rockstars! View Profile
Freshdesk's live-chat solution helps you engage with users on your website proactively, and chat with them real-time so you can offer help even before they reach out to you. You can convert these chats into tickets, and transfer them to other agents in your team to better help those customers. Back in Freshdesk, you can look at correspondence from customers on other channels like email, phone and social media, along with your chat tickets. Sign up today - Freshdesk is free for 3 agents forever! View Profile
A web-based helpdesk and customer support software delivered as a service. View Profile
Zendesk Chat can scale with your business. Our software is designed for medium-sized businesses to large enterprises. What you can do with Zendesk Chat? Know what your visitors are looking at. See which product page they are currently viewing. Let customers reach you directly. You can also proactively click on them to start a chat. Reply to chats online or offline via any browser, or our iOS or Android apps. Chat with us on our website or contact our Sales team for more information. View Profile
Zendesk Chat, formerly Zopim, lets you monitor and chat with your website visitors in real-time. View Profile
HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. 7500+ companies over 40+ countries are using HappyFox Chat. Sign-up today and impress your customers with an ultrafast customer support. View Profile
Powerful live chat software built for super fast customer support. View Profile
Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. View Profile
Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide. View Profile
Responcierge is an intuitive live chat solution featuring real-time video, text-based chat, immediate contact information, and appointment scheduling. Our Patent-Pending technology allows web visitors to remain anonymous without having to use a microphone or camera while the chat operator is able to send a personal, immediate video response. Our software is easy to use and companies will appreciate that they never have to be "live" or show their environment because we can hide their background. View Profile
A live chat solution featuring real-time video, text-based chat, immediate contact information, and appointment scheduling. View Profile
LiveAgent is the Most reviewed and #1 Rated live chat software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel live chat software with 170+ support features including email ticketing, live chat, phone support, social media integrations, support portal and API. View Profile
LiveAgent helps businesses thrive in customer service. Create a customer community, increase customer satisfaction and succeed! View Profile
CUGIC is a premium live chat and a help desk software for small, medium and large-scale businesses. You can now covert your website visitors into happy paying customers almost anywhere; through the app, on your website or across social mediums. The solution also allows you to fully customize the chat experience to suit your brand, track website visitors, send proactive chat invitations, access all reports, have admin rights and much more. Get started today for FREE! View Profile
Most of the businesses are converting their web traffic into sales, you will also be able to convert your visitors in customers rapidly View Profile
Provide live customer support chat with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started. View Profile
Desk.com is help desk support software made smarter, easier and more affordable. View Profile
Whatdesk is a conversational commerce platform that helps small and medium businesses reach their customers via Chat, SMS, Telegram and Messenger The platform has a built-in CRM, an integrated ticketing systems and can handle payments via messaging. The solution provides also an easy way to purchase and manage phone numbers, so you can setup your SMS numbers and start chatting with your customers right away. Besides that, you have smart routing across agents and full reporting capabilities. View Profile
Whatdesk is a conversational commerce platform that helps businesses reach their customers via Chat, SMS,Telegram and Messenger View Profile
Online digital engagement command center for companies wanting to connect with consumers via live chat, SMS texting, social media, email, and messaging (Facebook Messenger, Kik, We Chat, Line). Start with one channel, or add them all! Includes enterprise-level features: secure authentication, performance reports, skills-based routing, and text analytics. Bonus: ITC's chat-to-text feature ensures the end of abandoned chat sessions by transferring conversations to SMS texting. *Now with chatbots* View Profile
Digital engagement platform for connecting with consumers via chat, texting, social media, email, and messengers. *Now with chatbots* View Profile
REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging. It offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics to provide better customer service and boost sales conversions. Full customization is available to personalize every customer interaction. View Profile
REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with website visitors. View Profile
Live Chat Software
Live Chat software allows you to talk directly with your customer base and resolve issues in real time. Chat functions are growing in popularity, and becoming a preferred alternative for many to phone and email support. Below is a look at the most popular options as measured by a combination of their total number of customers, users, and social presence. To see a comprehensive list, please visit our Live Chat Software Directory.
Rankings and bar segment lengths are determined using a weighted scoring system that awards points for total metrics (e.g. total customers) and rank within a data set (e.g. ranked 1st in customers).
Total Followers By Vendor Size
Published by Cathy Reisenwitz on March 16, 2017
Read more about how we performed our research: Top 20 Most Popular Live Chat Software Solutions
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