Top Live Chat Software Products
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Premium Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat - join over 18,000 companies from over 140 countries and try LiveChat now! View Profile
Premium Live Chat and Help Desk Software for business. Try LiveChat for free, turn your support team into customer service rockstars! View Profile
Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. View Profile
Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide. View Profile
Freshdesk's live-chat solution helps you engage with users on your website proactively, and chat with them real-time so you can offer help even before they reach out to you. You can convert these chats into tickets, and transfer them to other agents in your team to better help those customers. Back in Freshdesk, you can look at correspondence from customers on other channels like email, phone and social media, along with your chat tickets. Sign up today - Freshdesk is free for 3 agents forever! View Profile
A web-based helpdesk and customer support software delivered as a service. View Profile
Provide live customer support chat with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started. View Profile
Desk.com is help desk support software made smarter, easier and more affordable. View Profile
Olark Live Chat is the easiest way to start talking to the customers who are browsing your website. Add an Olark chat widget to your site and start helping more customers and closing more sales. Olark integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with robust data and powerful customer insights. View Profile
Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. View Profile
HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. 7500+ companies over 40+ countries are using HappyFox Chat. Sign-up today and impress your customers with an ultrafast customer support. View Profile
Powerful live chat software built for super fast customer support. View Profile
DontGo isn't another live chat. DontGo is an artificial intelligence chat software that increases leads! DontGo senses when a website visitor is disengaging & launches a chat window to initiate a conversation. Our AI chat responds to questions 24x7x365, in real-time, & guides visitors to click or call. DontGo feels like a real person but doesn't require any staffing. DontGo programs, optimizes & compiles weekly status reports to continuously improve results. Sign up for a 30-day free trial! View Profile
DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. View Profile
Five9s Live-Chat solution turns agents into sales and service rockstars. Engage customers on your website / mobile applications and apply proactive and trigger based rules. A single queue helps you respond to inquiries through chat, social, or email. Natural Language Processing (NLP) automatically filters and routes chat requests into topics like sales, support, or marketing so they can directed to the most appropriate agent. Compatible with all leading CRMs. Get a quote. View Profile
Cloud Customer Service Solution - Chat, Email, Social, Call Recording, ACD, IVR, CTI, and CRM Integration View Profile
What you can do with Zendesk Chat? Know what your visitors are looking at. See which product page they are currently viewing. Let customers reach you directly. You can also proactively click on them to start a chat. Reply to chats online or offline via any browser, or our iOS or Android apps Zendesk Chat can scale with your business. Our software is designed for both SMBs and enterprises. Chat with us on our website or contact our Sales team for more information. View Profile
Zendesk Chat, formerly Zopim, lets you monitor and chat with your website visitors in real-time. View Profile
Online digital engagement command center for companies wanting to connect with consumers via live chat, SMS texting, social media, email, and messaging (Facebook Messenger, Kik, We Chat, Line). Start with one channel, or add them all! Includes enterprise-level features: secure authentication, performance reports, skills-based routing, and text analytics. Bonus: ITC's chat-to-text feature ensures the end of abandoned chat sessions by transferring converations to SMS texting. View Profile
Digital engagement platform for companies wanting to connect with consumers via live chat, texting, social media, email, and messengers View Profile
As REVE Chat can be integrated with social media channels like Facebook and Viber, it also lets companies to offer social media customer support. Description: As a live chat solution, REVE Chat facilitates online engagement to provide better customer service and boost sales conversions. It allows you to fully customize the chat experience to suit your brand, monitor website visitors, live chat with your Facebook page visitors, offer proactive chat invitations and many more. View Profile
REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with website visitors. View Profile
Live Chat Software
Live Chat software allows you to talk directly with your customer base and resolve issues in real time. Chat functions are growing in popularity, and becoming a preferred alternative for many to phone and email support. Below is a look at the most popular options as measured by a combination of their total number of customers, users, and social presence. To see a comprehensive list, please visit our Live Chat Software Directory.
Rankings and bar segment lengths are determined using a weighted scoring system that awards points for total metrics (e.g. total customers) and rank within a data set (e.g. ranked 1st in customers).
Total Followers By Vendor Size
Published by Cathy Reisenwitz on September 30, 2016
Read more about how we performed our research: Top 20 Most Popular Live Chat Software Solutions
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