Top Live Chat Software Products

2,000+ businesses use Capterra each week to find the right software.

LiveChat

by LiveChat Software

Premium Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat - join over 20,000 companies from over 150 countries and try LiveChat now! Learn more about LiveChat

Premium Live Chat and Help Desk Software for business. Try LiveChat for free, turn your support team into customer service rockstars! Learn more about LiveChat

Salesforce

by Salesforce Service Cloud

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Learn more about Salesforce

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective Learn more about Salesforce

HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. 7500+ companies over 40+ countries are using HappyFox Chat. Sign-up today and impress your customers with an ultrafast customer support. Learn more about HappyFox Chat

Powerful live chat software built for super fast customer support. Learn more about HappyFox Chat

70% of SnapEngage clients come to us from another chat provider. Why? Because we're focused on outcomes that have a powerful impact on your business. With over 21,000 users in 87 countries, SnapEngage clients consistently see better sales conversions, higher CSAT/NPS and lower cost per interaction after switching to SnapEngage. Our fully-featured solution offers robust CRM & Help Desk integrations, is HIPAA & PCI compliant, available in 30+ languages and includes advanced analytics to prove ROI. Learn more about SnapEngage

SnapEngage live chat software enables sales and support teams to better engage, support, and convert their website visitors. Learn more about SnapEngage

Responcierge is MORE than just live chat.. it's a complete engagement platform to create personal experiences for web visitors. Using just our software and a basic webcam, you are able to create authentic videos to send as real-time responses during live chat conversations, as well as other tools such as after-hours for Video Response FAQ library. You can set your own schedule and when not available to chat live, offer your visitors a number of others tools to connect with your Organization! Learn more about Responcierge

Live Chat Software which allows you to create authentic videos to engage your website visitors live, as well as tools for after-hours Learn more about Responcierge

Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. Learn more about Zoho SalesIQ

Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide. Learn more about Zoho SalesIQ

Freshdesk

by Freshworks Inc

Freshdesk's live-chat solution helps you engage with users on your website proactively, and chat with them real-time so you can offer help even before they reach out to you. You can convert these chats into tickets, and transfer them to other agents in your team to better help those customers. Back in Freshdesk, you can look at correspondence from customers on other channels like email, phone and social media, along with your chat tickets. Sign up today - Freshdesk is free for 3 agents forever! Learn more about Freshdesk

A web-based helpdesk and customer support software delivered as a service. Learn more about Freshdesk

Helpshift is the industry leading customer support platform for mobile. Our all-in-one SDK lives in with your app to deliver in-app searchable FAQs, in-app messaging, and CRM ticketing. Enterprise-ready, Helpshift powers messaging for more than 500M monthly active users, 3500+ live apps across iOS & Android, and 100M+ monthly mobile interactions and conversations. Companies like Microsoft, Target, Viacom, and Zynga use Helpshift to provide a best-in-class in-app customer support experience. Learn more about Helpshift

Helpshift is the industry leading in-app help desk and customer support platform for mobile. Learn more about Helpshift

Userlike unlocks the channels to your customers' hearts. Message your customers in real-time via your website, Facebook Messenger, or Telegram. Your customers could be anywhere. Whether they're browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone Userlike guarantees an optimal live chat experience. Help your customers when it matters, where it matters. Learn more about Userlike Live Chat

Live chat for website and messenger support. Be there when your customers need you the most. Learn more about Userlike Live Chat

LiveAgent is the Most reviewed and #1 Rated live chat software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel live chat software with 170+ support features including email ticketing, live chat, phone support, social media integrations, support portal and API. Learn more about LiveAgent

LiveAgent helps businesses thrive in customer service. Create a customer community, increase customer satisfaction and succeed! Learn more about LiveAgent

A power packed, high availability chat solution for communities, customer support, and audio-video conferencing. Learn more about ChatBlazer

A power packed, high availability chat solution for communities, customer support, and audio-video conferencing. Learn more about ChatBlazer

Whatdesk is a conversational commerce platform that helps small and medium businesses reach their customers via Chat, SMS, Telegram and Messenger The platform has a built-in CRM, an integrated ticketing systems and can handle payments via messaging. The solution provides also an easy way to purchase and manage phone numbers, so you can setup your SMS numbers and start chatting with your customers right away. Besides that, you have smart routing across agents and full reporting capabilities. Learn more about Whatdesk

Whatdesk is a conversational commerce platform that helps businesses reach their customers via Chat, SMS,Telegram and Messenger Learn more about Whatdesk

TRACK Chat

by TRACK Hospitality Software

At the heart of any company, communication is key. With integrated real-time chat and lead management, youll be able to convert more website visitors into paying guests. Connect guests with the right agents using TRACKs skill based routing with intelligent rapport building assignment. Integrated with TRACKs CRM, guest history is brought to the agents fingertips, creating a world-class efficiency and effectiveness in your contact center. Learn more about TRACK Chat

At the heart of any company, communication is key. With integrated chat and lead management, youll be able to close more sales. Learn more about TRACK Chat

Best live chat app combined with chat platform for online businesses. Chat.io lets you talk to your online visitors in real-time, right from your website. With speed and timeliness on your side, you can respond to problems quicker, gather buyer information, and increase sales. It stands out through its chat platform, allowing you to fully adapt the app to your specific needs. Learn more about chat.io

Chat platform that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere. Learn more about chat.io

Olark Live Chat is the easiest way to start talking to the customers who are browsing your website. Add an Olark chat widget to your site and start helping more customers and closing more sales. Olark integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with robust data and powerful customer insights. Learn more about Olark

Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. Learn more about Olark

Online digital engagement command center for companies wanting to connect with consumers via live chat, SMS texting, social media, email, and messaging (Facebook Messenger, Kik, We Chat, Line). Start with one channel, or add them all! Includes enterprise-level features: secure authentication, performance reports, skills-based routing, and text analytics. Bonus: ITC's chat-to-text feature ensures the end of abandoned chat sessions by transferring conversations to SMS texting. *Now with chatbots* Learn more about InTheChat

Digital engagement platform for connecting with consumers via chat, texting, social media, email, and messengers. *Now with chatbots* Learn more about InTheChat

FCS Messenger

by FCS Computer Systems

The difference between FCS Messenger with other free Push-To-Talk apps, is its ability to secure the communication within the hotels private network, only available for the hotel staff or by groups as pre-defined by management to ensure security measures are adhered to. In addition, all the conversations are saved for history tracking, users can also play back to listen to the conversations which is a feature not available on those traditional walkie talkie devices. Learn more about FCS Messenger

Instant messaging and communications for hospitality operations. Learn more about FCS Messenger

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging. It offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics to provide better customer service and boost sales conversions. Full customization is available to personalize every customer interaction. Learn more about REVE Chat

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with website visitors. Learn more about REVE Chat

Modern live chat and messaging solution designed to facilitate personal communication between companies and their customers. Learn more about Chatra

Modern live chat and messaging solution designed to facilitate personal communication between companies and their customers. Learn more about Chatra

Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software. Learn more about Pure Chat

Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software. Learn more about Pure Chat

HipChat

by Atlassian

Group and private chat, file sharing, and integrations. Learn more about HipChat

Group and private chat, file sharing, and integrations. Learn more about HipChat

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

Intercom

by Intercom

A fundamentally new way to communicate with your customers. Learn more about Intercom

A fundamentally new way to communicate with your customers. Learn more about Intercom

Contact At Once!

by Contact At Once!

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate. Learn more about Contact At Once!

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate. Learn more about Contact At Once!

Smartsupp is FREE live chat with visitor recording Learn more about Smartsupp live chat

Smartsupp is FREE live chat with visitor recording Learn more about Smartsupp live chat

ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. Learn more about ProProfs Chat

ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. Learn more about ProProfs Chat

Online live chat platform between your agents and customers for quick, satisfactory and efficient service Learn more about NABD

Online live chat platform between your agents and customers for quick, satisfactory and efficient service Learn more about NABD

For teams using Salesforce, Oracle, Zendesk, and other top CRMs, Teckst is the easiest way to add SMS and Messenger to your CRM. Learn more about Teckst

For teams using Salesforce, Oracle, Zendesk, and other top CRMs, Teckst is the easiest way to add SMS and Messenger to your CRM. Learn more about Teckst

Zendesk Chat

by Zendesk Chat

Zendesk Chat, formerly Zopim, lets you monitor and chat with your website visitors in real-time. Learn more about Zendesk Chat

Zendesk Chat, formerly Zopim, lets you monitor and chat with your website visitors in real-time. Learn more about Zendesk Chat

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Learn more about Kayako

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Learn more about Kayako

Web based live chat solution with features such as call recording, file sharing, video call, screen sharing and analytics. Learn more about Tagove Live Chat Software

Web based live chat solution with features such as call recording, file sharing, video call, screen sharing and analytics. Learn more about Tagove Live Chat Software

Crisp lets you chat with your customers. Learn more about Crisp

Crisp lets you chat with your customers. Learn more about Crisp

LiveHelpNow is a customer service software suite with help-desk features: live chat, email/ticket, knowledge base and callback. Learn more about LiveHelpNow Suite

LiveHelpNow is a customer service software suite with help-desk features: live chat, email/ticket, knowledge base and callback. Learn more about LiveHelpNow Suite

It's a mobile friendly solution for client contact. Features include offline messaging, multilingual support, & customizable interface. Learn more about Tidio Chat

It's a mobile friendly solution for client contact. Features include offline messaging, multilingual support, & customizable interface. Learn more about Tidio Chat

WebGreeter

by LiveAdmins

LiveAdmins is a leader in providing multilingual live chat solutions and services. Learn more about WebGreeter

LiveAdmins is a leader in providing multilingual live chat solutions and services. Learn more about WebGreeter

Lime Talk

by Lime Inspirations

Easy to use live chat software for your website. Affordable prices, mobile support. Learn more about Lime Talk

Easy to use live chat software for your website. Affordable prices, mobile support. Learn more about Lime Talk

FocalScope

by FocalScope

Web-based live chat and help desk software with personal and group email management and email threading. Learn more about FocalScope

Web-based live chat and help desk software with personal and group email management and email threading. Learn more about FocalScope

LiveEngage

by LivePerson

LiveEngage makes it easy to connect with your visitors whenever they need you. Improve customer experience and increase sales via chat. Learn more about LiveEngage

LiveEngage makes it easy to connect with your visitors whenever they need you. Improve customer experience and increase sales via chat. Learn more about LiveEngage

Drift helps your team generate more leads and book meetings faster using messaging. Learn more about Drift

Drift helps your team generate more leads and book meetings faster using messaging. Learn more about Drift

Subiz

by VietnamBiz

An on-site live chat tool make your passive website become a real store with the impact of human touch in real-time Learn more about Subiz

An on-site live chat tool make your passive website become a real store with the impact of human touch in real-time Learn more about Subiz

DontGo

by DontGo

DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. Learn more about DontGo

DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. Learn more about DontGo

Live chat app facilitating real-time interaction between members of online communities via private, public and group conversations. Learn more about Chatwee Social Chat Widget

Live chat app facilitating real-time interaction between members of online communities via private, public and group conversations. Learn more about Chatwee Social Chat Widget

Formilla.com

by Formilla.com

Live chat software and messaging tools for your website. Convert web leads and learn what your customers are all about using chat. Learn more about Formilla.com

Live chat software and messaging tools for your website. Convert web leads and learn what your customers are all about using chat. Learn more about Formilla.com

Web based solution that provides one place for your entire business to communicate with customers. Learn more about ContactGate

Web based solution that provides one place for your entire business to communicate with customers. Learn more about ContactGate

Most of the businesses are converting their web traffic into sales, you will also be able to convert your visitors in customers rapidly Learn more about Cugic

Most of the businesses are converting their web traffic into sales, you will also be able to convert your visitors in customers rapidly Learn more about Cugic

Freshchat

by Freshworks

Live Chat Product from Freshdesk. Helps Small - Medium Sized businesses to convert their website visitors into Customers. Learn more about Freshchat

Live Chat Product from Freshdesk. Helps Small - Medium Sized businesses to convert their website visitors into Customers. Learn more about Freshchat

ICE Chat

by Etech Global Services

ICE Chat is a feature filled solution to meet the standard needs covering all the operational aspects while having a rich web based GUI Learn more about ICE Chat

ICE Chat is a feature filled solution to meet the standard needs covering all the operational aspects while having a rich web based GUI Learn more about ICE Chat

Live help chat and website monitoring solution for online customer support. Learn more about Provide Support Live Chat

Live help chat and website monitoring solution for online customer support. Learn more about Provide Support Live Chat

Chatwing

by Chatwing

Group chat for websites that can sync to a custom iOS and Android mobile app. Chatwing provides a suite of cloud communication services Learn more about Chatwing

Group chat for websites that can sync to a custom iOS and Android mobile app. Chatwing provides a suite of cloud communication services Learn more about Chatwing

ClickDesk

by ClickDesk

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar. Learn more about ClickDesk

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar. Learn more about ClickDesk

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time. Learn more about Comm100 Live Chat

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time. Learn more about Comm100 Live Chat

Crowdstream

by Crowdstream

Live chat software and messaging. Chat to visitors to capture leads, close sales and create happy customers. Learn more about Crowdstream

Live chat software and messaging. Chat to visitors to capture leads, close sales and create happy customers. Learn more about Crowdstream

Help.com makes live chat software designed for growing companies. Our Chat comes with unlimited logins and scales with your business. Learn more about Help.com Chat

Help.com makes live chat software designed for growing companies. Our Chat comes with unlimited logins and scales with your business. Learn more about Help.com Chat

HelpCrunch

by Help Crunch

Customer communication platform for mobile and web businesses with features such as lead management, CRM, and increased engagement. Learn more about HelpCrunch

Customer communication platform for mobile and web businesses with features such as lead management, CRM, and increased engagement. Learn more about HelpCrunch

LiveCall

by LiveCall

Get more inbound sales calls from day one. Call back your customers in 25 seconds and increase conversions on your website. Learn more about LiveCall

Get more inbound sales calls from day one. Call back your customers in 25 seconds and increase conversions on your website. Learn more about LiveCall

My LiveChat

by CuteSoft Components

Simple, clean, fast and most user-friendly live chat solution. Learn more about My LiveChat

Simple, clean, fast and most user-friendly live chat solution. Learn more about My LiveChat

Crowdio

by Crowdio

Chat solution offering a variety of features to automate customer communication. We are also pioneers in crowdsourcing for live chat... Learn more about Crowdio

Chat solution offering a variety of features to automate customer communication. We are also pioneers in crowdsourcing for live chat... Learn more about Crowdio

A live chat application for your website with Video+Voice+Text chat options with co-browsing for engaging live visitors. Learn more about 1CLICK Customer Engagement Software

A live chat application for your website with Video+Voice+Text chat options with co-browsing for engaging live visitors. Learn more about 1CLICK Customer Engagement Software

Callmaker

by Callmaker

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed! Learn more about Callmaker

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed! Learn more about Callmaker

Live chat solution with auto-invitations, employee-to-employee transferring, and group chat capabilities. Learn more about Chaport Live Chat

Live chat solution with auto-invitations, employee-to-employee transferring, and group chat capabilities. Learn more about Chaport Live Chat

Conversity

by Aumenta Global Services

Add Live chat to your mobile apps to increase customer engagement. Learn more about Conversity

Add Live chat to your mobile apps to increase customer engagement. Learn more about Conversity

Helloumi

by Hello Umi

Platform that helps companies engage their users, via instant messaging for customer service and conversational commerce. Learn more about Helloumi

Platform that helps companies engage their users, via instant messaging for customer service and conversational commerce. Learn more about Helloumi

Beautiful, simple live chat software for business - get closer to your website visitors. Learn more about Live Chat Business

Beautiful, simple live chat software for business - get closer to your website visitors. Learn more about Live Chat Business

TocToc

by TocToc

Video Live Chat for business online. Improve your Customer Service, Web Marketing and Way of Selling, It always satisfies Customers! Learn more about TocToc

Video Live Chat for business online. Improve your Customer Service, Web Marketing and Way of Selling, It always satisfies Customers! Learn more about TocToc

Universal

by Comelite IT Solutions

A universal communication channel combining web, Telegram, and Facebook Messenger with analytics to understand your customer behavior. Learn more about Universal

A universal communication channel combining web, Telegram, and Facebook Messenger with analytics to understand your customer behavior. Learn more about Universal

Velaro

by Velaro

Velaro is a leading provider of enterprise-grade website live chat software. Learn more about Velaro

Velaro is a leading provider of enterprise-grade website live chat software. Learn more about Velaro

Chataroo

by Chataroo

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking. Learn more about Chataroo

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking. Learn more about Chataroo

LiveZilla

by LiveZilla

Live chat software with multi-website support, visitor monitoring, and offline messaging functionality. Learn more about LiveZilla

Live chat software with multi-website support, visitor monitoring, and offline messaging functionality. Learn more about LiveZilla

360Video

by Customer360

An online solution that allows you to connect with your customers via video chat and screen sharing. Learn more about 360Video

An online solution that allows you to connect with your customers via video chat and screen sharing. Learn more about 360Video

Applozic

by Applozic

Applozic powers real time messaging across any device, any platform & anywhere in the world with easy to integrate mobile native SDK Learn more about Applozic

Applozic powers real time messaging across any device, any platform & anywhere in the world with easy to integrate mobile native SDK Learn more about Applozic

viCloning is a sophisticated business tool that combines the power of an intelligent multi-channel virtual agent and intelligent chat. Learn more about viCloning

viCloning is a sophisticated business tool that combines the power of an intelligent multi-channel virtual agent and intelligent chat. Learn more about viCloning

PHP Live!

by OSI Codes

Open source live chat for eCommerce, education, and non-profits. Powered by PHP and MySQL. Learn more about PHP Live!

Open source live chat for eCommerce, education, and non-profits. Powered by PHP and MySQL. Learn more about PHP Live!

Our conversational commerce platform enables businesses to engage their customers whether theyre on the website or on social media. Learn more about iAdvize

Our conversational commerce platform enables businesses to engage their customers whether theyre on the website or on social media. Learn more about iAdvize

ActiveHelper Live Chat

by Mentat Technologies

Live chat system for joomla, wordpress and drupal. Our Live Chat has everything small businesses need to offer instant answers. Learn more about ActiveHelper Live Chat

Live chat system for joomla, wordpress and drupal. Our Live Chat has everything small businesses need to offer instant answers. Learn more about ActiveHelper Live Chat

ActivEngage

by ActivEngage

Web-based chat solution for car dealerships. Offers shopper response pre-reading, lead form auto-filing, website and chat analytics. Learn more about ActivEngage

Web-based chat solution for car dealerships. Offers shopper response pre-reading, lead form auto-filing, website and chat analytics. Learn more about ActivEngage

Chatrify

by Chatrify

A live chat software for your customers that comes with over 100 features, including reporting and visitor labeling. Learn more about Chatrify

A live chat software for your customers that comes with over 100 features, including reporting and visitor labeling. Learn more about Chatrify

GetSiteControl

by GetSiteControl

Set of website widgets managed from a single dashboard: surveys, opt-in forms, live chats, contact forms, popups. bars and buttons. Learn more about GetSiteControl

Set of website widgets managed from a single dashboard: surveys, opt-in forms, live chats, contact forms, popups. bars and buttons. Learn more about GetSiteControl

Track your website visitors in real time, Invite them for chat online. Learn more about Live Chat Software

Track your website visitors in real time, Invite them for chat online. Learn more about Live Chat Software

Nice.Chat

by World Tech

ECommerce oriented online chat solution with numerous chat features, visitor tracking, analytics, team management, and more. Learn more about Nice.Chat

ECommerce oriented online chat solution with numerous chat features, visitor tracking, analytics, team management, and more. Learn more about Nice.Chat

OnetoOnetext

by OnetoOnetext

Multi-operator live chat support tool. The tool enables you to instantly communicate with potential customers visiting your website. Learn more about OnetoOnetext

Multi-operator live chat support tool. The tool enables you to instantly communicate with potential customers visiting your website. Learn more about OnetoOnetext

Ongair

by Ongair

Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms. Learn more about Ongair

Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms. Learn more about Ongair

Proonto

by Proonto

Proonto is a live support solution which includes an advanced live chat software and qualified sales associates to staff it. Learn more about Proonto

Proonto is a live support solution which includes an advanced live chat software and qualified sales associates to staff it. Learn more about Proonto

RumbleTalk

by RumbleTalk

A group chat service for your business's website. Provide your visitors with text, video, and audio content. Learn more about RumbleTalk

A group chat service for your business's website. Provide your visitors with text, video, and audio content. Learn more about RumbleTalk

Sugester

by Sugester

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business. Learn more about Sugester

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business. Learn more about Sugester

WebsiteAlive

by WebsiteAlive

WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience. Learn more about WebsiteAlive

WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience. Learn more about WebsiteAlive

WhosOn

by Parker Software

An all-in-one solution for live web statistics, visitor chat, proactive visitor engaging, prospect detection, web analytics and more. Learn more about WhosOn

An all-in-one solution for live web statistics, visitor chat, proactive visitor engaging, prospect detection, web analytics and more. Learn more about WhosOn

BoldChat

by BoldChat

Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service. Learn more about BoldChat

Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service. Learn more about BoldChat

Chat

by KeyReply

Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app. Learn more about Chat

Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app. Learn more about Chat

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Learn more about HelpOnClick Live Chat

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Learn more about HelpOnClick Live Chat

K2C Chat

by Klick2Contact EU

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Learn more about K2C Chat

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Learn more about K2C Chat

123 Live Help

by TopCMM Software

Offers full-featured software or hosting service for your sales rep./supporter to 1-to-1 chat with website visitors. Learn more about 123 Live Help

Offers full-featured software or hosting service for your sales rep./supporter to 1-to-1 chat with website visitors. Learn more about 123 Live Help

ABC Live Chat

by ABC Live Chat

$48 / Yr = Live chat Software. ABC Live Chat is leading Live chat software for businesses to chat with their customers. Learn more about ABC Live Chat

$48 / Yr = Live chat Software. ABC Live Chat is leading Live chat software for businesses to chat with their customers. Learn more about ABC Live Chat

Ameyo Engage

by Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software Learn more about Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software Learn more about Ameyo Engage

A collaborative customer support platform with live chat and ticketing system. Learn more about AsisteClick Messenger For Business

A collaborative customer support platform with live chat and ticketing system. Learn more about AsisteClick Messenger For Business

Astute SOS

by Astute Solutions

Instant web assist and click to voice & video for e-commerce websites. Live chat software proactively engages customers. Learn more about Astute SOS

Instant web assist and click to voice & video for e-commerce websites. Live chat software proactively engages customers. Learn more about Astute SOS

BigRadar

by BigRadar

A live chat solution with keyword designation, multiple chat history, multiple device integration, automatic replies, and more. Learn more about BigRadar

A live chat solution with keyword designation, multiple chat history, multiple device integration, automatic replies, and more. Learn more about BigRadar

Bontact

by Bontact

Smart multi-channel communication platform enabling businesses to communicate with customers via chat, call, IM, or text. Learn more about Bontact

Smart multi-channel communication platform enabling businesses to communicate with customers via chat, call, IM, or text. Learn more about Bontact

BotEngine

by LiveChat

BotEngine offers companies a simple way to design, write and deploy interactive conversational chatbots without coding. Learn more about BotEngine

BotEngine offers companies a simple way to design, write and deploy interactive conversational chatbots without coding. Learn more about BotEngine

CareCall

by Intellial Solutions

Live chat solution with offline message management, customization, archives, and internal chat for customer support. Learn more about CareCall

Live chat solution with offline message management, customization, archives, and internal chat for customer support. Learn more about CareCall

Chatkoo

by Chatkoo

Solution that lets business manage customer service and support through Instant Messagers. Learn more about Chatkoo

Solution that lets business manage customer service and support through Instant Messagers. Learn more about Chatkoo

See who's on your website, send targeted proactive messages and chat with website visitors. Convert web visitors to happy customers. Learn more about Chatnox Live Chat

See who's on your website, send targeted proactive messages and chat with website visitors. Convert web visitors to happy customers. Learn more about Chatnox Live Chat

Chattalooga Live Help

by TechnoMax Software & Systems

Web-based, ASP model help desk software; knowledgebase integration, crm support, simple installation & more. Learn more about Chattalooga Live Help

Web-based, ASP model help desk software; knowledgebase integration, crm support, simple installation & more. Learn more about Chattalooga Live Help

Mobile-first platform that supports offline and live chat and provides shared inbox; free web and mobile app integration. Learn more about Cingo

Mobile-first platform that supports offline and live chat and provides shared inbox; free web and mobile app integration. Learn more about Cingo

Click4Assistance

by Click4Assistance

The Click4Assistance Live Chat Software Toolbox is designed for all organizations regardless of size or industry. Learn more about Click4Assistance

The Click4Assistance Live Chat Software Toolbox is designed for all organizations regardless of size or industry. Learn more about Click4Assistance

CommuniGate Pro

by Stalker Software

Allows organizations to consolidate thier email and calendaring, instant messaging, VoIP, and web conferencing. Learn more about CommuniGate Pro

Allows organizations to consolidate thier email and calendaring, instant messaging, VoIP, and web conferencing. Learn more about CommuniGate Pro

CroplaChat is buyer-seller chat SDK for any marketplace website. It allows buyer and seller to chat, share files, images, and videos. Learn more about CroplaChat SDK

CroplaChat is buyer-seller chat SDK for any marketplace website. It allows buyer and seller to chat, share files, images, and videos. Learn more about CroplaChat SDK

cSupport

by cSupport

Live chat solution for small businesses and entrepreneurs that works on smartphones, android and ios devices... Learn more about cSupport

Live chat solution for small businesses and entrepreneurs that works on smartphones, android and ios devices... Learn more about cSupport

Live Chat by CustomerICare is a free software allowing online businesses to text, audio and video chat with website visitors. Learn more about CustomerIcare Live Chat

Live Chat by CustomerICare is a free software allowing online businesses to text, audio and video chat with website visitors. Learn more about CustomerIcare Live Chat

Deepchat.ai

by Deepchat.ai

A messaging app powered by machine learning to help you convert more prospects into customers. Learn more about Deepchat.ai

A messaging app powered by machine learning to help you convert more prospects into customers. Learn more about Deepchat.ai

eGain Superchat

by eGain Communications

Offers the next-gen of chat (text, audio & video chat), chatbot, cobrowse, click-to-call for seamless real-time experience. Learn more about eGain Superchat

Offers the next-gen of chat (text, audio & video chat), chatbot, cobrowse, click-to-call for seamless real-time experience. Learn more about eGain Superchat

elevio

by elevio

Delivering contextual help with elevio removes barriers and hurdles, keeping your customers moving. Learn more about elevio

Delivering contextual help with elevio removes barriers and hurdles, keeping your customers moving. Learn more about elevio

Engage

by Engage

An online, real-time sales management platform. It enables sales professionals to be available for immediate, web-based sales. Learn more about Engage

An online, real-time sales management platform. It enables sales professionals to be available for immediate, web-based sales. Learn more about Engage

Engati

by Coviam Technology

Revolutionize the world of business bots and customer service with a proprietary machine learning engine. Learn more about Engati

Revolutionize the world of business bots and customer service with a proprietary machine learning engine. Learn more about Engati

Target, engage, chat with your visitors in real time, and provide help to create real relationships with your customers. Learn more about HeyBubble Live Chat

Target, engage, chat with your visitors in real time, and provide help to create real relationships with your customers. Learn more about HeyBubble Live Chat

Howazit

by Howazit

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. Learn more about Howazit

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. Learn more about Howazit

Hublocal

by Beltalk Technologies

A business to Customer messenger platform. Any business can invite their clients and chat anytime on this messaging platform. Learn more about Hublocal

A business to Customer messenger platform. Any business can invite their clients and chat anytime on this messaging platform. Learn more about Hublocal

Hubtype

by Hubtype

Tools that allow chatbots to be developed in minutes and deployed on the messaging channels that customers already use. Learn more about Hubtype

Tools that allow chatbots to be developed in minutes and deployed on the messaging channels that customers already use. Learn more about Hubtype

A cloud-based provider of In-App Chat for mobile apps and websites. Learn more about Hyphenate In-App Chat

A cloud-based provider of In-App Chat for mobile apps and websites. Learn more about Hyphenate In-App Chat

iClew

by Acobot

Helps you turn more visitors into buying clients by giving accurate & fast answers, with or without human agents. Learn more about iClew

Helps you turn more visitors into buying clients by giving accurate & fast answers, with or without human agents. Learn more about iClew

IMsupporting

by IMsupporting

IMsupporting provide live chat software and support software solutions to websites across the globe. Learn more about IMsupporting

IMsupporting provide live chat software and support software solutions to websites across the globe. Learn more about IMsupporting

Inforobo

by Brainasoft

An automated information assistant system which provides all in one solution for marketing automation, customer service, live chat etc. Learn more about Inforobo

An automated information assistant system which provides all in one solution for marketing automation, customer service, live chat etc. Learn more about Inforobo

INSIDE

by Powerfront

Cloud based live chat and customer engagement platform that delivers real-time, personalized engagements on your website. Learn more about INSIDE

Cloud based live chat and customer engagement platform that delivers real-time, personalized engagements on your website. Learn more about INSIDE

IVRWherever

by InteractionsIQ

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend. Learn more about IVRWherever

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend. Learn more about IVRWherever

A mobile-friendly live chat solution that allows you to connect with consumers and business contacts. Learn more about Klets

A mobile-friendly live chat solution that allows you to connect with consumers and business contacts. Learn more about Klets

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform. Learn more about Kore

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform. Learn more about Kore

Enables companies to design and engage in conversation with their customers that are immediate, interactive, and personalized. Learn more about Layer Customer Conversation Platform

Enables companies to design and engage in conversation with their customers that are immediate, interactive, and personalized. Learn more about Layer Customer Conversation Platform

LinkedChat

by LinkedChat

Live chat with your website visitors from Slack and Telegram. Learn more about LinkedChat

Live chat with your website visitors from Slack and Telegram. Learn more about LinkedChat

Live Chat

by Inteliwise

Live chat & virtual chat assistant, for self-service & help portals. Learn more about Live Chat

Live chat & virtual chat assistant, for self-service & help portals. Learn more about Live Chat

MySQL & PHP based live help customer support solution with visitor statistics, offline messaging. Android/iPhone mobile apps available. Learn more about Live Help Messenger

MySQL & PHP based live help customer support solution with visitor statistics, offline messaging. Android/iPhone mobile apps available. Learn more about Live Help Messenger

Live chat software for business sites. Real-time monitoring of visitors to your site. Learn more about Live Support Software

Live chat software for business sites. Real-time monitoring of visitors to your site. Learn more about Live Support Software

Live800

by GoldArmor

Live chat software that allows you to dig out more potential clients, cut down operational costs, increase the working efficiency. Learn more about Live800

Live chat software that allows you to dig out more potential clients, cut down operational costs, increase the working efficiency. Learn more about Live800

LiveSupporti

by LiveSupporti.com

Free live support chat software with multiple agents support, proactive chats, statistics tools, offline and auto messaging, no popups. Learn more about LiveSupporti

Free live support chat software with multiple agents support, proactive chats, statistics tools, offline and auto messaging, no popups. Learn more about LiveSupporti

Maqpie

by Mapqie

A complete messenger that helps increase user retention and growth by letting your users talk to each other right in your SaaS app. Learn more about Maqpie

A complete messenger that helps increase user retention and growth by letting your users talk to each other right in your SaaS app. Learn more about Maqpie

Mediktor

by Mediktor

Mediktor is a live chat software that allows users to connect with healthcare professionals and seek expert consultation Learn more about Mediktor

Mediktor is a live chat software that allows users to connect with healthcare professionals and seek expert consultation Learn more about Mediktor

MessageUs

by MessageUs

Unified messaging platform for business to enhance engagement with customers. Learn more about MessageUs

Unified messaging platform for business to enhance engagement with customers. Learn more about MessageUs

MobiChat

by MobiChat

We help you generate more mobile leads from existing traffic with live chat and our RealCapture technology. Learn more about MobiChat

We help you generate more mobile leads from existing traffic with live chat and our RealCapture technology. Learn more about MobiChat

Live chat solution with fully customizable widgets, powerful engagement system and flexible integration engine (CRM, Helpdesk, ...) Learn more about Netrox SC

Live chat solution with fully customizable widgets, powerful engagement system and flexible integration engine (CRM, Helpdesk, ...) Learn more about Netrox SC

NGChat

by NGChat

E-commerce live chat designed to simplify customer communication providing real-time consultation, instant support, and analytics. Learn more about NGChat

E-commerce live chat designed to simplify customer communication providing real-time consultation, instant support, and analytics. Learn more about NGChat

Ninchat

by Ninchat

A communication solution for businesses for team communication, customer care chat or live group discussions. Learn more about Ninchat

A communication solution for businesses for team communication, customer care chat or live group discussions. Learn more about Ninchat

Live Chat Software for sales and support that integrates with Gmail and Google Talk Learn more about OggChat Live Chat

Live Chat Software for sales and support that integrates with Gmail and Google Talk Learn more about OggChat Live Chat

Omnichannel Contact Center makes it possible to organize contacts according to the different channels and viewed on a single interface. Learn more about Omnichannel Contact Center

Omnichannel Contact Center makes it possible to organize contacts according to the different channels and viewed on a single interface. Learn more about Omnichannel Contact Center

Online Live Chat

by Online Live Chat

Mobile live chat solution that supports SMS and text messaging chats. Can be easily embedded on your website. Learn more about Online Live Chat

Mobile live chat solution that supports SMS and text messaging chats. Can be easily embedded on your website. Learn more about Online Live Chat

Low cost web-based chat solution that offers customizable chat windows and dashboards statistics. Learn more about OnlineChatCenters

Low cost web-based chat solution that offers customizable chat windows and dashboards statistics. Learn more about OnlineChatCenters

onWebChat

by onWebChat

Live Chat service easy to install and fully customizable. We offer a free plan for ever plus 2 low cost plans from 5 / month. Learn more about onWebChat

Live Chat service easy to install and fully customizable. We offer a free plan for ever plus 2 low cost plans from 5 / month. Learn more about onWebChat

P3chat

by P3chat

Live chat with proactive initiation capabilities, canned responses and special control features. Learn more about P3chat

Live chat with proactive initiation capabilities, canned responses and special control features. Learn more about P3chat

PHP Live Helper

by Turnkey Web Tools

Provide real-time customer support and visitor communication directly on your site. Learn more about PHP Live Helper

Provide real-time customer support and visitor communication directly on your site. Learn more about PHP Live Helper

PHP Online Chat Script is an online live customer support software designer for php based websites. Learn more about PHP Online Chat Software

PHP Online Chat Script is an online live customer support software designer for php based websites. Learn more about PHP Online Chat Software

ResponseQue

by Zvendor Solutions

Customer service software that combines the accessibility of live chat support, with the indexing capabilities of a knowlegebase. Learn more about ResponseQue

Customer service software that combines the accessibility of live chat support, with the indexing capabilities of a knowlegebase. Learn more about ResponseQue

Rocket.Chat

by Rocket.Chat

Open source, free to deploy Slack alternative team collaborations and communications system. On-premise or hosted. Total privacy. Learn more about Rocket.Chat

Open source, free to deploy Slack alternative team collaborations and communications system. On-premise or hosted. Total privacy. Learn more about Rocket.Chat

SightMax Chat

by SmartMax Software

Real-time live chat and live site monitoring application that is a true, server-based solution. Learn more about SightMax Chat

Real-time live chat and live site monitoring application that is a true, server-based solution. Learn more about SightMax Chat

SkyChat

by Proactive System

Skychat is an airport Chatbot that assists travellers through a messenger interface and provides customer service effectively. Learn more about SkyChat

Skychat is an airport Chatbot that assists travellers through a messenger interface and provides customer service effectively. Learn more about SkyChat

A chat history manager for Skype that stores and manages conversations regardless of the Skype client settings. Learn more about SkyHistory

A chat history manager for Skype that stores and manages conversations regardless of the Skype client settings. Learn more about SkyHistory

Smallchat

by Nicer Studio

An easy to use Slack integration for chatting with visitors to your site. Learn more about Smallchat

An easy to use Slack integration for chatting with visitors to your site. Learn more about Smallchat

Snapsolv

by Snapsolv

Smart multi-channel unified messaging platform to engage customers with Live chat on web, mobile and messaging apps from one place. Learn more about Snapsolv

Smart multi-channel unified messaging platform to engage customers with Live chat on web, mobile and messaging apps from one place. Learn more about Snapsolv

A live chat solution for the hospitality market with check in & room key, issue management & reporting, bookings, surveys, and more. Learn more about STAY

A live chat solution for the hospitality market with check in & room key, issue management & reporting, bookings, surveys, and more. Learn more about STAY

Stryng

by Videodesk

Stryng is a web-based messaging tool that helps organizations to communicate with clients, share documents, and collaborate on tasks. Learn more about Stryng

Stryng is a web-based messaging tool that helps organizations to communicate with clients, share documents, and collaborate on tasks. Learn more about Stryng

SYNCRO is a website chat software that uses your phone's SMS to chat directly with visitors coming to your site. Learn more about SYNCRO Web 2 Text Chat Software

SYNCRO is a website chat software that uses your phone's SMS to chat directly with visitors coming to your site. Learn more about SYNCRO Web 2 Text Chat Software

Talkative

by Talkative

Helps you to communicate with your customers through your website/app, using voice, video, text and cobrowsing. Learn more about Talkative

Helps you to communicate with your customers through your website/app, using voice, video, text and cobrowsing. Learn more about Talkative

Tars

by Tarsense Technologies

Helps non-techies to build and deploy chatbots without having to write single line of code. Learn more about Tars

Helps non-techies to build and deploy chatbots without having to write single line of code. Learn more about Tars

TextUs

by TextUs

Two-Way text messaging for sales and support teams. Used by leading staffing firms, healthcare companies, and SaaS businesses. Learn more about TextUs

Two-Way text messaging for sales and support teams. Used by leading staffing firms, healthcare companies, and SaaS businesses. Learn more about TextUs

Truechat

by Systosoft

A live chat solution that can be integrated and customized to fit with your website, featuring real-time interaction with visitors. Learn more about Truechat

A live chat solution that can be integrated and customized to fit with your website, featuring real-time interaction with visitors. Learn more about Truechat

Interactive chat response software with real-time traffic and chat monitoring, chats recording, and unanswered questions saving. Learn more about ValueChat

Interactive chat response software with real-time traffic and chat monitoring, chats recording, and unanswered questions saving. Learn more about ValueChat

A live chat bot to integrate with your website and communicate with your users. Learn more about Venew

A live chat bot to integrate with your website and communicate with your users. Learn more about Venew

VisitLead

by VISITLEAD

Web based solution for Live Chat and Sales Enablement. Real Time Monitoring, Live Chat, Co-Browsing, Heat Map, Exit Intent, ... Learn more about VisitLead

Web based solution for Live Chat and Sales Enablement. Real Time Monitoring, Live Chat, Co-Browsing, Heat Map, Exit Intent, ... Learn more about VisitLead

Video calling solution that enables live video chat between users/customers and integration with existing CRM solutions. Learn more about VMukti Video Call Solution

Video calling solution that enables live video chat between users/customers and integration with existing CRM solutions. Learn more about VMukti Video Call Solution

Watcheezy

by Visiofair

Live chat with integrated behavioral targeting. Receive alerts when potential buyers are online and start a chat with them. Save sales! Learn more about Watcheezy

Live chat with integrated behavioral targeting. Receive alerts when potential buyers are online and start a chat with them. Save sales! Learn more about Watcheezy

Yappy

by MariusSoft

Unified business messaging through website chat, SMS, Facebook messenger, etc. Learn more about Yappy

Unified business messaging through website chat, SMS, Facebook messenger, etc. Learn more about Yappy

Zestim

by Zestim

Super-intelligent live chat software to improve website conversions. Learn more about Zestim

Super-intelligent live chat software to improve website conversions. Learn more about Zestim

Filter Results (168)

Product Rating

Number of Users

Deployment

Features

Brought to you by
The Top 20 Most Popular

Live Chat Software

Live Chat software allows you to talk directly with your customer base and resolve issues in real time. Chat functions are growing in popularity, and becoming a preferred alternative for many to phone and email support. Below is a look at the most popular options as measured by a combination of their total number of customers, users, and social presence. To see a comprehensive list, please visit our Live Chat Software Directory.

Market Score  
  • Customers
  • Users
Vendor Size
  1. 1
    97
    • Customers
      173,500
    • Users
      330,000
    • Brian Thompson Reviews
      183
    •  Likes
      34,895
    •  Followers
      1,611
    •  Followers
      13,300
    1
    2
    • Customers
      50,000
    • Users
      320,000
    • Brian Thompson Reviews
      163
    •  Likes
      2,217
    •  Followers
      187
    •  Followers
      1,482
    1
    • Customers
      31,571
    • Users
      201,600
    • Brian Thompson Reviews
      47
    •  Likes
      1,009
    •  Followers
      52
    •  Followers
      159
    1
    • Customers
      27,000
    • Users
      85,000
    • Brian Thompson Reviews
      135
    •  Likes
      5,128
    •  Followers
      2,490
    •  Followers
      23,600
    1
    • Customers
      18,000
    • Users
      90,000
    • Brian Thompson Reviews
      8
    •  Likes
      23,851
    •  Followers
      27,532
    •  Followers
      10,700
    1
    2
    3
    • Customers
      30,000
    • Users
      120,000
    • Brian Thompson Reviews
      1
    •  Likes
      8,765
    •  Followers
      11
    •  Followers
      734
    1
    • Customers
      13,000
    • Users
      100,000
    • Brian Thompson Reviews
      13
    •  Likes
      6,553
    •  Followers
      7,137
    •  Followers
      717
    1
    2
    • Customers
      16,900
    • Users
      84,500
    • Brian Thompson Reviews
      4
    •  Likes
      3,759
    •  Followers
      1,212
    •  Followers
      2,237
    1
  2. 9
    60
    • Customers
      12,000
    • Users
      60,000
    • Brian Thompson Reviews
      201
    •  Likes
      5,280
    •  Followers
      1,017
    •  Followers
      6,475
    1
  3. 10
    59
    • Customers
      16,400
    • Users
      82,000
    • Brian Thompson Reviews
      1
    •  Likes
      1,128
    •  Followers
      2,202
    •  Followers
      2,552
    1
    2
    3
  4. 11
    58
    • Customers
      20,472
    • Users
      54,210
    • Brian Thompson Reviews
      185
    •  Likes
      0
    •  Followers
      0
    •  Followers
      0
    1
  5. 12
    56
    • Customers
      35,597
    • Users
      38,454
    • Brian Thompson Reviews
      4
    •  Likes
      1,264
    •  Followers
      5
    •  Followers
      158
    1
  6. 13
    56
    • Customers
      23,000
    • Users
      50,600
    • Brian Thompson Reviews
      0
    •  Likes
      437
    •  Followers
      5
    •  Followers
      104
    1
    • Customers
      11,000
    • Users
      55,000
    • Brian Thompson Reviews
      1
    •  Likes
      860
    •  Followers
      124
    •  Followers
      1,300
    1
  7. 15
    50
    • Customers
      10,000
    • Users
      50,000
    • Brian Thompson Reviews
      1
    •  Likes
      17,464
    •  Followers
      4
    •  Followers
      6,291
    1
    • Customers
      10,000
    • Users
      50,000
    • Brian Thompson Reviews
      11
    •  Likes
      1,812
    •  Followers
      510
    •  Followers
      2,976
    1
  8. 17
    49
    • Customers
      10,000
    • Users
      50,000
    • Brian Thompson Reviews
      2
    •  Likes
      1,337
    •  Followers
      226
    •  Followers
      1,436
    1
  9. 18
    49
    • Customers
      10,000
    • Users
      15,000
    • Brian Thompson Reviews
      8
    •  Likes
      28,478
    •  Followers
      410
    •  Followers
      19,500
    1
    • Customers
      10,000
    • Users
      30,000
    • Brian Thompson Reviews
      4
    •  Likes
      14,146
    •  Followers
      568
    •  Followers
      4,446
    1
    • Customers
      8,200
    • Users
      43,500
    • Brian Thompson Reviews
      14
    •  Likes
      700
    •  Followers
      3,465
    •  Followers
      4,406
    1

*Customer and user numbers are provided by the companies in this report. Capterra does not audit them, but uses third-party data to both challenge questionable numbers and to make estimates for companies that do not provide data. Please refer to our blog for further insight into our research and methodology.

Chart Key

Total Customers
Customers Rank
+
Customers Score
Total Users
Users Rank
+
Users Score
Vendor Size
# of Employees*
200+
51-200
1-50

Rankings and bar segment lengths are determined using a weighted scoring system that awards points for total metrics (e.g. total customers) and rank within a data set (e.g. ranked 1st in customers).

The Top 5 By Total Customers

174 k
50 k
35.6 k
31.6 k
30 k

The Top 5 By Total Users

330 k
320 k
202 k
120 k
100 k

Total Followers By Vendor Size

Published by on

Read more about how we performed our research: Top 20 Most Popular Live Chat Software Solutions

Did we miss someone? Email us at softwarelab@capterra.com to tell us which software you think should be considered for the next update.

Embed this infographic on your site: