User Reviews

( 6 customer reviews )

Pros

EnCompass has allowed us to handle and control our business from our home office or wherever our staff is located at the time. It allows us and our customers the flexibility to arrive at any of our locations for loan closings or payment remittances, with remote site printing, even if not at the owning office physical location. The administrative parameters are easy to change and modify, you are able to build new loan types or modify as needed with minimal feedback/direction from EnCompass support staff. By being able to offer access to collections and recovery staffs to the entire portfolio, we can collect from any location, not just the owning office. The controls available to prevent unauthorized transactions/changes or loan amounts, are a definite plus.

Cons

Compared to previous systems I have been on in my 30+ years experience, nothing earth shattering worth mentioning specifically.

Overall

I would definitely recommend the EnCompass software, because your in-house administrator can handle most modifications and changes needed, rather than having to wait for the software support staf to do something for you.