User Reviews
FastMaint by SMGlobal
USER REVIEWS - All reviews
Purchased Date: August 01, 2011
Maintenance Manager, Absolutaire
September 12, 2011
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Pros
The program does keep track of past and pending tasks/work orders well. I do like the way past due goes to red.
Cons
The process you have to go through to write up an unscheduled repair could be made easier. You should not have to basically "erase" an existing "any other maintenance" task to create a new one and get a wo number assigned. There is no trigger to automatically send pending wo's to the printer.
Overall
OK for a few dozen items of inventory, but we have hundreds!
> Vendor Responses
09/12/2011 by SMGlobal
Purchased Date: N/A
Engineering & Maintenance Superintendent , Barbados National Terminal Company Limited
September 06, 2011
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Pros
- The software is easy to upgrade
- The ability to email my PO to purchasing
Cons
- The Feedback should have the ability to contain a Form to allow technicians to complete at the end of a task.
- The equipment Tabs should be upgraded to allow an attached parts list or PDF file with parts listing.
Overall
The package is good but can be upgraded is some areas.
Purchased Date: August 01, 2011
Maintenance Manager, Interstate Shredding LLC
August 03, 2011
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Pros
Easy to use lots of features
Cons
none that I have found yet
Overall
Would definetly recommend
Purchased Date: February 01, 2010
Maintenance Manager, Idx Louisville
June 28, 2011
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Pros
Easy to setup and use and tracks all of the important information
Cons
I would like to see the planned work orders for longer than two weeks. We sometimes get behind or have to wait on parts and the work order does not show on the list.
Overall
I recommend this for any company looking to start a computer base PM program. It is very easy to learn and extremely affordable.
> Vendor Responses
06/28/2011 by SMGlobal
Purchased Date: April 01, 2011
Owner, Haycreek Ranch
June 14, 2011
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Pros
Considering the power of the software package it is very easy to use. We were able to modify several features to fit our unusual application. This allowed seasonal use of equipment, weather dependent Work Order sorting, and sorting Work Orders by skill level. In sum, we were able to adapt or customize the software for an equipment and facility maintenance program of a large sheep and cattle ranch with summer farming.
Cons
We made several errors that were not covered by the documentation and the Import/Export feature seemed too complex.
Overall
I have roughly 40 years experience with PM. Almost 30 of these years were using computer based programs. We evaluated about 10 software packages and found FastMaint was structured very simply yet was far more powerful than we needed. In the end we will have roughly 150 pieces of equipment/facility. Some pieces of equipment will have several Tasks.
Purchased Date: October 01, 2009
Production Engineer, Rieke Packaging Systems Ltd
January 11, 2011
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Pros
Very easy to install and setup for multi-users.
Intuitive screens for data input.
Very simple to operate and use.
Superb reporting templates built in as standard.
Cons
Haven't found any yet !!
Overall
I have used some of the larger CMMS systems in the past, and have found this software package to be absolutely superb for the small to medium sized enterprise, and is a brilliant tool for getting to grips with managing machine maintenance.
Purchased Date: January 01, 2010
Equipment Maintenance Manager, Adelaide University, Plant Accelerator
April 05, 2010
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Pros
Very easy to setup and install on a shared network drive. Even though I have not used the software extensively I have found it very easy to use and most features are self explanatory. Support has been good and response times for email enquiries have been short.
Fast Maintenance emails out user tips on a regular basis which is a really nice feature.
Cons
It would be good if the licensing could be more flexible so that any user can login to a computer that has the software installed.
Email notification of pending work orders would be a useful addition.
The documentation is quite good but a few more detailed examples would be helpful.
Overall
A nice easy to use package that has a host of useful features and seems to be bug free.
I have looked at a few other products but Fast Maintenance seems by far to be the easiest to use and the quickest to learn.
Keep up the good customer support as this is great product.
Purchased Date: January 01, 2010
Maintenance Supervisor, On-X LTI
March 31, 2010
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Pros
Inexpensive, performs most tasks quickly and easily from a single interface window. Configurable HTML report format included. Support response has been very helpful and timely.
Cons
Like any program, not everything works just the way you want it to. There is no mechanism for tracking changes to the configuration, such as task instructions which is not necessarily an issue unless you are in a regulated industry like ours. I had a hard time getting custom reports to look like I wanted but was ultimately satisfied.
Overall
So far I have been able to do all I really need to do for scheduling and logging maintenance. I have not utilized personnel or purchasing management. so I can't comment on those. I'm very satisfied with what I got for the price.
Purchased Date: August 01, 2009
IT Consultant, Ortho Molecular Products, Inc
October 14, 2009
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Pros
Easy install and user friendly
Cons
A few program issues:
1. reset button
2. program hangs when exiting
Overall
I don't have recommendations since I don't use the product regularly.
Purchased Date: January 01, 2009
Maintenance Manager, Coral Plaza Apart Hotel
July 14, 2009
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Pros
Handles breakdowns and routine tasks.
Excellent spares handling and purchase.
Support fraction of parts.
Supports special characters for different languages.
Good cost control.
Cons
Long overdue workorders don??t stay on workorder list. Have to check them via the task listing.
Overall
Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring.
Highly Recommended.
Purchased Date: July 01, 2009
Maintenance Director, Middletown Industrial, Inc.
July 10, 2009
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Pros
One of the easiest CMMS programs to setup and use. The ability to add photos and drawings to parts and equipment in FastMaint is a blessing. This is often a option in other CMMS packages. Reports, Work Orders and Purchase Orders are very professional in appearance and functionality.
I currently have planned maintenance work scheduled out 4 months ahead and know well ahead of time what parts to have on hand and when I need to order them. No more last minute next day air orders for lost or forgotten PMs
Cons
None that I have found.
Overall
Five out of Five Stars
Purchased Date: August 01, 2008
Network Administrator, Ocean Fisheries Ltd
August 26, 2008
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Pros
Has good structure & program organization.
Cons
Different screens required to drill down & then having to back out (quit) to go back and drill down into another.
Overall
Good. For multiple user access through a browser off the shelf, it's a fairly economical good product for tracking equipment.
Purchased Date: August 01, 2008
technical Manager, home
August 13, 2008
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Pros
Easy to use straight to the point and not too fuzzy.
Cons
You can not add DWG files to the parts.
Overall
Very good for the buck invested.
