User Reviews

ROI Customer Lifecycle Marketing by Right On Interactive

5.0

2 customer reviews

USER REVIEWS - All reviews

"ROI Customer Lifecycle Marketing"
4.5
Version Info: N/A
Purchased Date: October 01, 2007

Communications Manager, Wild Birds Unlimited, Inc.
October 05, 2010
Bo Lowery
close

Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

With the ROI Customer Lifecycle Marketing tool, we're able to automate important contacts with our customers. Based on customer behavior or status, the tool allows us to trigger email messages which drive customers to make repeat shopping visits to our stores.

Cons

None that I can think of.

Overall

I highly recommend ROI's Customer Lifecycle Marketing tool, as well as the expert services provided by the Right On Interactive team.

"Fantastic marketing automation that covers entire customer lifecycle"
5.0
Version Info: N/A
Purchased Date: April 01, 2010

E-Marketing Manager, Delta Faucet Company
October 04, 2010
Dave Morse
close

Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

One of the best features that differentiates Right On from the rest of the competition (like Eloqua, Marketo) is their focus on the entire customer lifecycle. Their service is not simply a pre-sale lead gen machine - it's a true marketing automation system that allows us to dynamically engage with prospects AND customers based on who they are (fit) and what they do (engagement) at any phase in their lifecycle.

Cons

Nothing worth noting

Overall

Right On Interactive is a small but growing team of smart marketers who "get it". From pre-sale all the way through close and onto support, they're an ideal partner: always knocking themselves out to provide the best experience possible.

I just reviewed what I wrote - sounds like I'm being paid by the company :-) I'm not; simply a fan of their great service, great value and great results. One of our primary goals is to drive advocacy - Right On Interactive has become a required/key component in achieving this goal.

Happy to accept calls/emails to discuss Right On Interactive further.