New call center feature allows event organizers to take phone registrations.
(PRWEB) August 13, 2009 -- ActevaRSVP, the leading Salesforce event registration solution, today announced the release of a new call center registration feature: event registration by phone. Now available on the Salesforce.com AppExchange, ActevaRSVP's latest release allows event organizers to accept phone registrations as well as online invitations and email.
The key benefit of the new call center feature is that it provides an easy way for event organizers or their staff to quickly register an attendee while they have them on the phone. This gives the organizer another medium to help boost event registrations. By completing the registration on their behalf, the event organizer provides the attendees with added convenience and encourages participation in future events.
Current ActevaRSVP customers are already taking advantage of the new capabilities. ''People are busy and sometimes I need to drive registrations via follow-up telephone calls, as well as from my website and email invitations,'' says Emily Kranz, Vice President of Operations for Sales, Marketing, and Training at Listing Book. "Acteva RSVP is a ready-made, intuitive solution for sending an online invitation. This latest release further streamlines how we register and track RSVPs within Salesforce."
ActevaRSVP allows users to take event registrations from their existing website, invite any combination of contacts and leads stored in Salesforce CRM to participate in an event, and then check their participation status in Salesforce.
Additionally, an RSVP activity record will automatically be created in the lead field to verify the action has taken place. Organizers will also be able to view the job title when selecting invitees and add time zones to their events - which is especially helpful for geographically dispersed events.
About Acteva and ActevaRSVP
ActevaRSVP is another powerful yet simple on-demand business solution from Acteva. Designed exclusively for the AppExchange, ActevaRSVP is ideal for managing all types of free events.
Acteva is the trusted leader in online event registration, ticketing and payment management services. Since 1998, over 14,000 customers have used Acteva to manage more than 260,000 events and process more than 4.6 million registrations. Acteva's customers include Bausch & Lomb, Pfizer, SAP, Girl Scouts of America, Whole Foods, Craigslist Foundation, BMW/MINI, NASA, VMware, Apple, DHL, PG&E and thousands of small to large-sized businesses and organizations. Acteva is headquartered in San Francisco, California.
For more information on ActevaRSVP, please visit www.ActevaRSVP.com/product.html
About Salesforce.com
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications, available here http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers, partners and developers to quickly build powerful business to run every part of the enterprise in the cloud. Based on salesforce.com's real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.
As of April 30, 2009, salesforce.com manages customer information for approximately 59,300 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.
Contact: Elias Terman
Acteva
Phone: 415-962-9047
Fax: 415-366-1713 100 Pine Street, 10th Floor
San Francisco, CA 94111
Phone: 415-962-9000
Fax: 415-366-1713
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