Who Uses This Software?

Small business, large enterprises, non profits, mid size business


Average Ratings

83 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

Vendor Details

  • Picreel
  • www.picreel.com
  • Founded 2013
  • United States

About This Software

Automated marketing technology that provides an opportunity to extract value from abandoning visitors. Picreel is the solution that makes it possible to convert web traffic into high quality leads by serving tailored offers to segmented visitors. It is all based on automated customer capture technology called exit intent. This technology tracks the website behavior of visitors and triggers a specially prepared message when potential consumers leave a website.


Features Checklist

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

Product Reviews

Cheaper Alternative to ExitMonitor

Feb 19, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Less expensive than Exit Monitor

Cons: The interface is horrible, sometimes things dont work or they don't work as they should.

Overall: PicReel is fine, it's a little less expensive than exit monitor, but the interface is really bad and confusing. Support is generally OK.

Great tool!

Feb 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Simple to use. Does what it promises to do and gives you lots of data to be able to analize and optimize your results.

Amazing customer support

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Visuals, advanced options...

Cons: The dashboard itself, it's default screen is Statistics whereas it should be the campaign overview, and it also doesn't remember my filter (All/Enabled/Paused) it just reverts to All everytime which is frustrating. There's also no way to filter campaigns on the Campaigns tab, the dashboard really is very inconvenient.

Overall: The functionalities of the platform are very good but what really does it for me is the quality and speed of the support. I love that I can just fire chat on and leave a question and someone is already working on it. I don't seem to get that with other products. Speed is what matters! Picreel is a really good service, excellent stuff. Well worth the money.

Recommendations to other buyers: Yes, it would be really good if you could implement javascript triggers (like HotJar has) so that we could trigger overlays depending on user actions or timers or other stuff.

Picreel The tool

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: 1. Picreel is a useful tool to start conversion management. It's easy to check it out by signing up for a free trial, which has all the features
2. Picreel is a system that provides the benefit of a powerful conversion rate optimization solution. It aims to recover visitors who have abandoned or are abandoning the business website and turn them into customers. With a large base of satisfied customers and an affordable price, Picreel deserves the attention of every business.
3. Picreel optimizes offers on your website by tracking visitors mouse and scroll movements in real time and then serving up the best offer when they navigate away from the valuable content. Its own designed templates can be used or custom offers can be created that will be displayed to visitors based on the business rules you set and the website content they are viewing. Exit offers will display when it appears the visitor is leaving your website.
4. Picreel is one of the major players in the exit-intent popup world. Their app has been around for quite a while. They are located in Barcelona. They were founded 10 years after of being in the sales in the internet world and providing assistance to web owners in getting more clients. I'm not entirely sure what that means, but it sounds like they have a lot of experience. Luckily, the about us page is really the only part of Picreel's site that is hard to understand. Their documentation is completely free of sentences like that.
5. I have an experience with Picreel for about two months, and can confidently argue that it's absolutely friendly and convenient tool

Blackmailing service

Aug 08, 2016
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: First of all they we used their service for a few months. When we noticed that their popups were affecting our bounce rate we stopped using it. They still kept serving the pop ups, even though we stopped paying. We had no idea about that.

When we went into the backend later and wanted to export the users we had collected while paying and using their service, we found out that they did not allow us to export them.

When we asked why we were told that we had to pay them the two months they had been serving popups without our request. Or else we would not be able to export the users that we had collected in the last few months, while paying them.

This clearly violates all rules of business. First of all they kep providing us with a service without us asking for it or requesting it. Then they demanded us to pay for it, or else we would not get all the data that we had already paid for. I highly recommend you use any of their competitors, which do not have this type of blackmail in their business model.

Vendor Response

by Picreel on February 06, 2017

Thank you for using Picreel! It's common for businesses that use recurring payments to stop services only after a note of cancellation. I'm afraid we haven't received any note about that from you. Have you reached out? We DON'T limit downloading your leads even after your account is closed. Looks like some misunderstanding. Go ahead and download your leads from your account. I'd like to make it up for you to make your experience better. Would you mind dropping me a direct message at kelly@picreel.com? I'd love to get in touch! Cheers, Kelly, account manager at Picreel