Who Uses This Software?

Delivra empowers small and medium-sized organizations of all industries to achieve business goals through a suite of email marketing software and professional services.


Average Ratings

40 Reviews
  • 4.5 / 5
    Overall
  • 4.2 / 5
    Ease of Use
  • 4.9 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month
    See pricing details
  • Pricing Details
    Professional- $100/month; Commerce- $150/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Delivra
  • www.delivra.com
  • Founded 1999
  • United States

About This Software

Delivra is the email marketing automation software that was designed and built for small to medium-sized businesses with marketing teams that dont have enough time, email expertise, or strategic guidance. We arm you with the necessary tools to collect more leads and drive more sales. Experience unprecedented engaging advantages today. For online merchants, Delivra's Commerce Package enables email tactics specific to customer re-engagement, cart recovery, automation, and customer retention.


Features Checklist

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

Product Reviews

Delivra Review

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: So far my experience with Delivra has been wonderful. Anytime I have a question for Samantha she is always quick to respond and help out. I love the addition of the drag & drop editor. Being able to segment some of my lists is great too when we go through new customer acquisitions.

Pros: It's fairly easy to use, once you get a consistent template it's just simply switching out content. I also love the analytics, having them emailed to me is super helpful and reminds me to go in and check how our mailings are doing.

Cons: Sometimes the HTML coding gets a little wonky. Every time this has happened it's been affecting the font/spacing. Samantha is always helpful in getting it fixed before I have to send out my mailings.

Customer support is the best

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I am still working through the system but everything seems to be what we need right now. What I really like is the customized customer support for our account. Samantha is there when I have a question and she is quick to respond with a solution, and I have dealt with Lisa a lot in technical support who is very detailed and helpful in her assistance. I appreciate this most with Delivra

Pros: the customer support, the ease of importing contacts, the ease of creating mailings

Cons: the templates can be frustrating because the graphics don't always appear correctly when tested, and the undo function is a great idea however it doesn't undo my last action but rather since i last saved - this is a problem if i haven't saved it for a few minutes then i can't redo to at least get the rest of my work back.

Great Platform

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Very pleased with the new drop and drag editor. Very intuitive and easy to use. In no time you can make professional looking announcements and e-newsletters. The reporting is very useful to evaluate how your mailings are preforming. The entire team at Delivra has been very knowledgeable and helpful.

Pros: Ease of use

Email Marketing

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Delivra's customer service sets them apart from other email marketing providers. Some of the design features you don't regularly use and can be tricky to figure out. It always looks intuitive when they show you, but can be a bit difficult to figure out. When we ask for help, they are response and helpful with all matters.

Pros: Local firm to us. Lots of reporting options - way more in my experience than with Constant Contact.

Cons: The drag and drop editor is great, but the preview doesn't always match what you have designed and the little nuances can be confusing to figure out.

Slow but steady progress

3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been using Delivra for almost 10 years for an e-newsletter. The software has been updated several times during that time, and it's the best it's ever been, but I still feel like I would like more features. The customer service has always been really good, however, and that's every bit as important to me.

Delivra Customer Response

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Delivra has been a great service that our company has used for the past few years. It has allowed us to easily reach our thousands of area residents with our service. The ease of use, not only on our end, but for our recipients as well in accessing & clicking through the included links in our emails has been wonderful.

Pros: Easy to use for the most part & pretty reliable in it's execution of each email campaign.

Cons: Occasional 'hicucps' in how to do something but customer service was there to help.

Recommendations to other buyers: N/A

Review from main user of the tool in a consulting company

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall very satisfied with the platform itself but had a lot of problems during the integration with Dynamics CRM with Cazoomi, their support team was terrible and it wasnt at all a "seamless experience".

Delivra delivers on quality product, customer service

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: We have used Delivra for several years and it is no coincidence that our e-newsletter campaigns have shown growth during that time. The software is easy to use, and the regular client meetings allow us to engage with the Delivra staff experts and further grow our already impressive e-newsletter program.

Outstanding Software

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company has used Delivra for over four years. We use the program to publish our newsletter to about 14,000 people. The company's performance has been flawless, resulting in our continued use year-after-year. On the few occasions we have had technical issues, Delivra has responded immediately, although such occasions have been very rare. I highly recommend this company.

Great service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Great service. Amazing customer support & training. Great service. Amazing customer support & training.

Pros: Easy to use, effective.

Recommendations to other buyers: You must have your own, demonstrably opt-in customer list first.

Beautifully designed emails - process of information transfer can be difficult

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Delivra has great customer service, everyone is delightful to work with. They design great, quality emails and are willing to adapt as needed. The only thing we would change is the transfer of information (names, emails) from our CRM to them. Overall, is is a great software service that fills a gap in our email needs and allows us better data tracking information.

Pros: The data tracking and design abilities

Cons: the transfer of information (names and emails) to delivra from CRM. it is a very manual process

Delivra - Excellence & Reliability

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Our business has been using Delivra for 10+ years will success. No other company comes close to giving us the tools we need for campaigns. The support team is excellent in solving your questions and providing their advise. They are always updating their system to better meet todays fast changing environment.

Easy to use email marketing software!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: Delivra is easy to use whether your email marketing campaigns are large or small. I have been a Delivra customer for 6 years and during that time they have become incredibly versatile in order that no matter what kind of campaign you are designing, Delivra has a send option for you. They offer thorough and robust reporting functions that allow you to see the impact of your campaigns over time. I would recommend Delivra to anyone, whether you are a beginner or a seasoned marketing professional; it is flexible enough to be an appropriate solution for any size company.

Pros: It is easy to use and they update the software regularly to be competitive with other providers. They have extensive tools for help and learning. Their customer service team is friendly and helpful as well.

Cons: I can't think of anything I don't like. They have streamlined a lot of features recently, so things that were kind of "clunky" - like the send feature, have been dramatically improved.

Good ROI with Delivera

5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: We switched to Delivera about 8 months ago and have been happy with the results. We feel like our open rates are higher than with the previous platform. The usability takes more getting used to than I thought it would, but that said, the support from Delivera is very good. Now that I am used to the system, I am happy with it.

Pros: Support and open rates

Cons: I think some improvements could be made in usability.

Recommendations to other buyers: No, thanks

You make is easy

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Delivra is extremely easy to use. If there is something I can't figure out the support team is always there to help. I would like to see more templates. Other than that, great tool!

Would never use you again

1/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: Sent out 25,000 emails out of the district of the race that the candidate was running in..hows that for starters? Jamey Westbrook was the candidate and I was helping out in his race. Very DISAPPOINTED

Good Value, Great Service

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: We had wrestled with our old email client for years. Between using it and investigating other options, we realized how much better Delivra actually was when we did our testing with it. The only regret was waiting to make the move. The service and user interface are very responsive and the pricing model is much more economical. Highly recommended!

Pros: Extent and ease of the user interface, cost and support

Cons: Missing some formatting option buttons that we use often (subscript and superscript, and sometimes the "save" button' is wonky.

Great Company. Great Product.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Our company has been using Delivra for all of marketing emails for a little over a year now. The interface is super user friendly and allows us to create beautiful, engaging emails quickly and easily. The data we are able to collect through Delivra after every mailing allows us to make educated marketing decisions which is priceless. Their customer services is also of the highest quality. I would recommend Delivra to anyone looking for a new and effective email marketing service.

Pros: I love the user friendly interface and the excellent customer support that comes with it.

Cons: I do not have any real cons to talk about. I guess I would say to keep adding more features to the email builder so there are always new and different ways to create content.

Happy with new provider

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: We are excited to enter our second year with Delivra. Last season we simplified our overall email operations. The features and functionality are much simpler than our previous provider. Looking forward to implementing a full year of Clickstream to track revenue and ticket sales. Also hope to get our automated pre/post game emails off the ground.

Pros: ease of use

Cons: working with integration with ticket provider has been challenging

Delivra Experience

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Customer support always responds to my emails in a timely manner and they are so professional. I'm unsure about the value for the money because I don't handle the billing. The updates to the drag and drop editor have been extremely helpful - especially the undo/redo functionality.

Amazing support, like an extension of my own team

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Delivra helped us through a really difficult and incredibly fast transition from our last email service provider. The team answered every question, hopped on phone calls, and completed the data migration for us on time -- no easy feat in less than two months!

I couldn't be happier with the support that I get from the Delivra team. They are always available to give insight, answer questions, and make suggestions to improve our email campaigns; at this point, they feel like an extension of our own team.

Processes like list segmentation that used to take hours can now be completed in minutes because of the custom extension tables that Delivra created for us during implementation. Manual coding in Dreamweaver to make our campaigns mobile-friendly is now done automatically in the Drag-and-Drop editor. Our open rates are going up because split testing can be set up so easily.

We're now becoming a well-oiled, email marketing machine. Thank you, Delivra!

Pros: The drag and drop editor, visualized segmentation, and the data reporting.

Cons: Oddly, the site itself doesn't seem to be mobile friendly, or at least the system is difficult to navigate if the web browser isn't full screen. Sometimes the Drag and Drop editor can be a little difficult in that you can't often move some elements around and you have to recreate them instead. For example, a row of buttons within a text box can't just be lifted out of the text box and made into its ow row--it has to be completely recreated. My graphic designers have also told me that the interface isn't as Mac-friendly or clean as they'd like. These are all very small things, though.

Recommendations to other buyers: None that come to mind!

Great service and makes our job easier!

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Overall, the service is great. Customer support does a perfect job helping with any issues as well. The Drag-n-Drop editor is so easy to use (Thank you for creating that!) The only common problems we face is Delivra's compatibility with certain email clients - mainly Google Mail, Microsoft Outlook, and Outlook Portal.

Pros: Ease of use - especially with Drag-n-Drop editor.

Cons: compatibility issues with email clients - Google, Microsoft Outlook, Outlook Portal

Recommendations to other buyers: In the Drag-n-Drop editor, we cannot name a media folder. The only way we can edit media folders is to go to Content > Media. It would be easier if we could edit media folders within the Drag-n-Drop editor as well.

Generally happy

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Creating content is still a bit clunky especially adding text. That part of the tool is very limited. Layered content?

Great email service

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We switched to Delivra in 2016 from another provider. Because Delivra is based in Indy, we don't have too far to travel and get insights and effective ways of using the program. Unfortunately, we have not used Delivra to anywhere near its capacity, but anticipate future emails, surveys, product announcements using their platform

Deliver makes email easy!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Using Delivra has certainly helped us increase the results of our email marketing campaigns. It's easy to use and is a perfect fit for our business. If I get stuck on anything or have an idea for something but am not sure how to do it, Delivra is just a phone call away and eager to help. Thank you!

Pros: It's user friendly.

Cons: There was a bit of a learning curve for some of the features, but nothing that we couldn't get help with.

Delivra really delivers!

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Delivra has the features and the functionality and still maintains a reasonably-priced product. I've used many other email platforms and Delivra is so easy to use! My internal customers are happy and so am I. We're thrilled we made the switch.

Pros: The ease of use and how simple it is to get started.

Cons: This is being really picky, but more customization options for cell groups.

Director of Communications

4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have been using Delivra for 6 years. There have been a lot of updates made to the product over this time, and while we receive e-mail messages about these updates and are invited to attend online seminars, it would be nice to receive a phone call or visit from someone at Delivra just to personally check in with us and see how we are using the product. I am certain we are not using it to it's fullest capabilities. As a customer for more than five years, it just seems like someone would want to check in with us on a personal level

Pros: It's a great way to send out messages for a relatively low cost. I also like being able to see who opened the message and if they clicked on any of the links in the message, forwarded the message, etc.

Cons: I don't find it to be as intuitive as I would like it to be (for creating messages, generating or reading reports, etc.)

Highly Recommended

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use Delivra on a daily basis for work. It was really easy to learn when I first started using it two years ago, and since then Delivra has made dozens of updates to make it even more user-friendly and dynamic. My mailings always look great and if I ever have a problem, Delivra is quick to respond with help.

Great product for the price

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Amazing customer service, amazing support, amazing price point! Wished it was a little more streamlined and wished it had a social media post function like some of the competitors. That said, still a great product, and very happy to have it in my tool box!

Overall Good Product, But Needs Better Flow

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I enjoy using the product, but I have issues with the way contacts are set and how I cannot merge lists. Also wish the reporting was a little easier to read...feel like there's a million steps to get to what I am looking to see.

Couldn't Ask For More

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Best email provider I've used, and I've used a lot! The interface is simple, easy to use and most importantly visually-appealing. As someone who uses it daily, the look and feel of Delivra is important. Plus, our support team couldn't be beat! It's like having another staff member whose only job is to know the system and help us find solutions for OUR business, not universal solutions. I can't praise Delivra enough!

Pros: Ease of use, wide variety of functions available, attractive look of UI.

Cons: Inability to store suppression lists for future list.

Recommendations to other buyers: Life is so much easier with the auto-save and undo button! Delivra answered our prayers.

Delivera Is a Great Tool

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Ive been using delivera for a while now and it is very easy to use. It allows me to customize my mailings and import content seamlessly.

Looking forward to using your product!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Thank you for reaching out to us and getting us involved with your product. I think I'll members will love our new look and features such as the texting!

Pros: Ease of use and texting

Cons: Not sure yet. Haven't had it long enough to know.

Recommendations to other buyers: Not yet! I'm sure our staff and members will love it.

Great Product for a Great Price!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: delivra has allowed us to send and track very high quality messages to our core customer group. it is one of the most efficient tools we use in our digital ad strategy

Pros: ease of use, great tools to track ad effectiveness

Cons: i wish we could import single contacts at a time as opposed to bulk uploading csv lists

Recommendations to other buyers: no!

Amazingly Easy to Use

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Delivra is brilliant. The email templates are wonderful. They have definitely built their software with the customer in mind - it is, as I said, amazingly easy to use. And when you do need a little help, their customer service is unparalleled.

Pros: Ease of use, intuitive, great template designs, love the dashboard

Cons: So far, nothing!

Lots of functionality

5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: sometimes hard to find how to do things (much different than Constant Contact or Mail Chimp) but seems to have much stronger capabilities

Delivra Implementation

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Still adjusting from using another platform for 4+ years, but excited to learn more in the process of utilizing Delivra as our email marketing platform.

Pros: Responsive design

Cons: No option to "undo" or "redo" during design. Unable to copy links. When moving text from one area of the email to another with copy/paste the formatting doesn't transfer just the plain text...very frustrating.

Vendor Response

by Delivra on November 01, 2016

Hey Meghan! We're adding undo/redo functionality in our upcoming software release next week! I'll be sure to pass along your feedback to our product development team. Thanks! - Corey T. in Marketing

Long time Delivra user

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've been using Delivra for nearly 8 years and am generally very pleased with the product. It certainly has grown since I started using it and I look forward to experiencing even more growth. If your in the data industry and you hear the word upgrade, 9 times out of 10 you cringe because you know you need to brace yourself from growing pains. This is not the case with Delivra. The upgrades are carefully tested before they are rolled out to ensure that you don't experience delays in your operations. Customer support is fantastic! Every time I have had to use them I get friendly, fast, quality service. Recently Delivra rolled out a Drag-and-drop editor which is worlds better than the HTML editor but it is still somewhat touchy. If you are concerned about the cost I can tell you that it is 100% worth it. Email communication is so crucial to a business's success in this day and age.

Pros: It is generally easy to use and the support is outstanding.

Cons: I actually don't have any real cons regarding this software.

Recommendations to other buyers: Give it a try. You won't be disappointed.

Email Marketing on Steroids!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: We switched from Constant Contact to Delivera and immediately saw our open rates jump. The options of design for your email are endless and completely customization which allows for our readers to easily read and navigate - getting our message across easily.

For the back-end, I highly recommend going into the Delivera to learn how to use the software. It is very detailed and complex - but it is what makes your email your own. Customer support is always quick to respond. They can come to you (if possible), hop on a call or have you come in as soon as possible.

Pros: Complete Customization, Quick & helpful customer support

Cons: Complex back-end - recommend training

TPMA's Delivra Experience

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The functionality of Delivra goes far beyond what our previous email marketing software could provide. The only issue I've run into is the WYSIWYG text editor in 'drag & drop' mode.. The editor preview is not always what will be seen on the client's end. Fortunately, being able to send test/preview mailings removes all doubt over how the content will be displayed and I can edit the mailing accordingly. Overall, Delivra is a great product AND service, and a certain upgrade from what we used previously.

Pros: Drag & Drop editor; good UI/UX; clean, usable analytics.

Cons: There is a slight learning curve due to the more advanced nature of the software, but the trainings do well to mitigate this issue.