User Reviews
Kareo by Kareo
USER REVIEWS - All reviews
Purchased Date: N/A
Doctor/Owner, A L Wagner Family Chiropractic PC
May 10, 2012
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Pros
Low Cost
Integrated with Practice Fusion
Easy to navigate
Fantastic customer service
Cons
I wish the schedule had an option to add a copay when the patient checks in for his/her visit.
Overall
I recommend Kareo to everyone! This is a wonderful program with excellent customer service!
Purchased Date: January 01, 2005
President, Total Billing and Consulting Services
May 02, 2012
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Pros
Routinely we are up and running in a matter of hours for our new clients. We find that Kareo just makes sense for the first time user or an advanced user.
Cons
support is frustrating at times.
Overall
I recommend Kareo to any billing service that is looking to streamline their processes.
Purchased Date: November 01, 2010
Billing Manager, William Choi MD Neurosurgery Associates
April 10, 2012
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Pros
This software is straightforward and logical. It has the ability to give access or restrict depending on the user which keeps better control. The webinars are in laymans terms and directs you step by step how to set up the practice. The implementation webinars explain in the same manner. This software has a great reporting section which gives you the ability to generate any report using thousands of different parameters. Being web based gives employees the freedom to work from any computer with internet service which helps to cut loss of productivity.
Cons
I did have a slight difficulty with my implementation but by calling support, it turned out I had taken down some information out of order. They were able to quickly identify the problem and help me get back on track.
Overall
I would recommend this software to all medical practices as this company listens to the customer and is always striving to stay ahead of health care reform (and is doing a good job at it).
Purchased Date: May 01, 2011
Ownber, Medical Billing Solutions
March 29, 2012
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Pros
Very easy to use!
Cons
I honestly can't think of any
Overall
If you are on the fence, and you don't know if you should implement Kareo in your office, take it from me, ITS THE BEST BUSINESS DECISION you'll make this year, if not this decade :)
Purchased Date: May 01, 2010
Biling Manager, Complete Balance Solutions
January 24, 2012
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Pros
Easiest system to use, has everything you can think of wanting or needing.
Very pleased that it;s internet based, so we will never lose our information.
EHR system implemented in to the software is awesome.
Cons
I have not had any issues to report as a CON.
Overall
I recommend getting this system if you want a great system that will work with you and for you. It's perfect!
Purchased Date: January 01, 2008
OWNER, ADVANCED BILLING SOLUTIONS, LLC
January 20, 2012
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Pros
Very easy to use, convenient, reliable.
Cons
Although customer support has been quite helpful, being in Hawaii, there is somewhat of a delay in assistance and not any real immediate help. A minor set back. However, with that said, there are a ton of videos and a peer support system always available, around the clock online.
Overall
I would definitely recommend Kareo, I've used it for years and I have no intention of changing. I've seen this company make tremendous growth over the years and I hope to support for the amazing future that I know will be up ahead.
Purchased Date: August 01, 2006
Owner, Medical Specialty Billing
January 20, 2012
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Pros
Cloud based
Easy and quick set up
Very intuitive
Easy Integration with numerous EMR programs
Code scrubbing
Free Upgrades!
All the bells and whistles at a much more affordable price than other programs.
Cons
None that I can think of.
Overall
I have used numerous Practice Management programs over many years and I switched to Kareo after using a served based program. I love that I can log on from anywhere and that my clients can, too. Kareo is a month to month and no contract basis software that is easy on my wallet. I can literally teach someone to use the program in a day plus they have training videos for free.for refreshers. This program makes my job easier to do. What more can I ask?
Purchased Date: June 01, 2010
manager, women caring for women
August 15, 2010
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Pros
Kareo appears inexpensive compared to the higher priced billing systems. When you talk to a good trainer you can wizz right along.
Cons
You are not allowed to talk to a trainer unless you pay $150 an hour. There are a lot of small things you have to do in order to start billing that are not in the webinars. It has taken us two weeks and we still aren't able to bill.
Overall
Pay for the help from the beginning.
