User Reviews

( 5 customer reviews )

Pros

Office Manager is really easy to understand and use. The support you get with this product is tremendous! They respond quickly and can almost always answer any question you have.

Cons

None that I can relly think of.

Overall

Excellent program!!!!

Pros

Excellent customer service
Overall intuitive software
Open to customization
Excellent pricing

Cons

...I can't think of any...

Overall

We would and do highly recommend SOS products.

Pros

The program itself is excellent. It does what it was built to do: provide a comprehensive accounts receivable and billing system. Staff can learn the basics of the program quickly. However, there is much rich data that OMWin provides which takes some experience with the program, and with running data queries, to find. Mastery of the program offers the user a wealth of data necessary to run the financial side of a business effectively. Mastery of any software requires good technical support. Technical support, along with on-going software development, is the primary strength to OMWIN. The support is excellent and includes regular updates to the program. It is well worth the additional cost. Additionally, there is a very active list-serve that provides a back-up to the excellent phone support. It is the support and on-going program development (regularly planned new releases) that I believe places OMWIN above other similar programs.

Cons

Mastery of the program takes some time. While the basics are quite user friendly, a beginner to this type of software should be patient during the learning phase.

Overall

When it comes to your business and billing software you not only need a well designed program, you must also have regular/quick access to technical support. It is the excellent technical support, along with the regular progam updates, that pushes my rating of OMWIN to 5 stars.