PracticeAdmin

ProviderSuite

4.5 / 5 12 reviews

Who Uses This Software?

Our target market includes experienced medical billing professionals either running their own business or working in a doctor's office, hospitalists, and medical practices.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • PracticeAdmin
  • www.practiceadmin.com
  • Founded 1999
  • United States

About This Software

At PracticeAdmin, we simplify the complex process of medical billing by providing healthcare professionals with powerful, easy-to-use, practice management software and solutions. Through our knowledge and expertise, we empower revenue cycle companies to dynamically grow their business.


Features Checklist

  • Billing Estimates
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Patient Eligibility Checks
  • Patient Payment History
  • Payment Processing
  • Practice Management
  • Remittance Advice
  • Statements & Collections

Product Reviews

Office Manager

Jan 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I appreciate the easy to the program. The consistent problem is when it interfaces with another program. We have had concerns when scheduling patients as well as billing. We have been the ones to consistently bring it to the attention of the program customer service reps. Either the patients do not process from scheduling to the other program or on to billing.

Vendor Response

by PracticeAdmin on January 10, 2017

Thank you for your kind comments about our ease-of-use, our reporting, and the value received. We're sorry to hear that you had issues with your EMR interface. Our interface team has built dozens of successful interfaces to EMRs, lab systems, and other third party products. While the vast majority run smoothly. there can be occasional challenges with certain vendors. If you are still experiencing interfaces issues, please be sure to open a support ticket with PracticeAdmin and your EMR vendor.

We have been a customer of Practice Admin for several years. We have really enjoyed the system

Jun 05, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: This system is really easy friendly. All of the staff have been very helpful and get back to our issues in a timely manner. Would highly recommend this system.

Vendor Response

by PracticeAdmin on June 05, 2015

Thanks so much for your review and your compliments about our support team.

Good PM Partner

Apr 19, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: PracticeAdmin is the third PM company I've worked for since taking over the management of my business, and I most like their user-friendly software and the reports feature. Their customer service is good and very responsive. While comparably they may be more expensive than other software I¿ve used, they also provide a good product and better service than other companies. I also think their partnership with the TriZetto clearinghouse could use some improvement. Overall PracticeAdmin has a good product and is very responsive when our clients have questions.

Vendor Response

by PracticeAdmin on April 16, 2015

Thank you for your review! We'll definitely look at how we manage our partnerships in the future.

Great practice management software, great support

Oct 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Revenue cycle management is difficult work, so the software matters. And as much as my company supports clients on many major PM software platforms, including Epic, ECW, EMD, Vitera, Allscripts, NextGen and others, the best medical billing results are achieved by us using PA's PM system. For larger volume practices and medical groups, there are many features of the software that greatly assist in workflow management, and for denial management, the ARI module is the best there is. The tools available in the PA system are first rate, and the support of that system is first rate too. If you need help, PA's customer service is there for you.

Review of PracticeAdmin's Practice Manager

Oct 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been very pleased with the functionality and effectiveness of Practice Manager and appreciate very much all of the support we receive from the PracticeAdmin Team.

Vendor Response

by PracticeAdmin on September 29, 2014

Thank you for such a positive review!

Practice Admin Review

Sep 13, 2014
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Overall, a good software. Its a little complicated when you are first starting out, but gets easier with time. I wish they were able to customize reports a bit more, but for the most part, they have everything we need. Customer service is slow to respond sometimes, but they eventually get around to us!

Enrollment process for my new clients

Aug 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with PA for 6 + years and still to this day receive excellent customer service. Even when I do not get the answer I want, I am made to feel that PA has and will consider all of my requests. Their sales department is so timely in their responses to me. Thanks to Diane and Jim for everything!

Practice Management the is simple to implement and Stay on top of your Revenue!

Aug 29, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Practice Admin is one of many Practice Management systems that I have used. It is my choice for clients without an integrated EMR/PMS solution. It is simple to implement, easy to get EDI in place and works well for practices of 1-5 physicians. The pricing is so competitive and makes it a great choice for all of my clients.

The Today Screen gives you an instant summary of every component of your revenue cycle and allows the office management team to be aware of challenges in the billing offices before they get out of hand.
Reporting is very robust but would really like to have the ability to do Crystal Reporting or simple customizations to the standard reports for unique situations.

Vendor Response

by PracticeAdmin on August 26, 2014

Thanks for the feedback! Also, enhanced on-demand reporting capabilities to complement the 350 reports currently in the product are on our road map.

PA/ARI

Aug 28, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I am not liking the new dx layout from the last update. Overall I like the easy use of the system. ARI has to be one of my favorite tools. I just know that even after all these years with PA that I am not using ARI to the fullest. I have been able to teach my accounts over the phone (w/o a GTM) how to enter pts, add insurance co, run reports ect.. PA has so many reports that I can run in many different ways (DOS/accounting) and ALL my accounts LOVE the fact that I can give them a reports minutes. Looking forward to many more years with you all. Thank you!

Vendor Response

by PracticeAdmin on August 22, 2014

Thank you for the feedback about the dx layout! We appreciate your continued business and thanks for your positive comments.

Claims

Aug 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Practice Admin is very easy to submit claims electronically and you will see the funds in your bank account in no time.

Vendor Response

by PracticeAdmin on August 22, 2014

Thanks! It's always nice to hear such positive comments from a customer.