User Reviews

HPlusPro by Healthpac Computer Systems

5.0

6 customer reviews

USER REVIEWS - All reviews

"GREAT MEDICAL BILLING SOFTWARE "
5.0
Version Info: N/A
Purchased Date: March 01, 2009

BILLING MNGR, ORTHOPEDIC AND SPORTS MEDICINE
April 19, 2010
MARCIA PALAZZOLO
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

If we had not purchased this software with all of the time saving features I would not have been able to maintain an office of 3 surgeons by myself. Charges, billing, posting payments, refunds, automatic posting of large electronic
remittance advice patient statements, etc speed is wonderful, easy to transition, support staff is great. The input of different clients to Healthpac has enabled them to help us all with updating the software to our needs as we all progress. We have been with Healhpac for 10 years and the HPLUS PRO is fantastic. It does save time and time is money.

Cons

MORE WIKI AT THE HPLUS PRO SITE

Overall

Highly recommend the HPLUS PRO to any office with any size staff

"practice manager"
5.0
Version Info: N/A
Purchased Date: January 01, 2008

practice manager, midwest gi
April 10, 2010
carla matthews
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Healthpac fully meets our needs. They have the best billing software on the market. They are always enhancing the program way before current trends change in the medical billing field.

Cons

I dont have any.

Overall

I would highly recommend to anyone looking for the state of the art system that may need to have unique enhancements to meet your billing needs.

"Not sure what you want in this space."
5.0
Version Info: N/A
Purchased Date: July 01, 2008

Administrator, Glendale MRI Institute
April 08, 2010
Pamela Fletcher
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Great step-by-step implementation, good response from support, trainers who know the product and are responsive and helpful, solid software that knows what a biller needs to be efficient and effective. I like how the reports have been reorganized and expanded.

Cons

I can't think of one - the billers I list below might have a feature here or there that they would like tweaked, or added.

Overall

I heartily recommend it - we have had a most positive experience with Healthpac.

"HPro from Healthpac"
5.0
Version Info: N/A
Purchased Date: June 01, 2009

President, Omega Billing Service
April 07, 2010
Darlene Elston
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Hpro makes the chore of billing and collections much easier. With this program we decreased our FTEs and increased our revenue for all of our clients. The support is the best!

Cons

Have not found any cons for this product. Just the best!!

Overall

Absolutely a program worth buying!!!

"Vice President"
5.0
Version Info: N/A
Purchased Date: January 01, 2009

Vice President, Millennia Information Systems, LP
April 07, 2010
Dorothy Henslee
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Easy to use, great features especially for a billing company, cost effective and good return on investment, quick and responsive customer support.

Cons

Any change in software requires time and resource committment. This should not be construed as negative, but rather a reminder: Programming is complicated and with conversions there will always be issues to resolve. Be prepared to have a few issues as you convert from whatever your current system is to H+Pro. Once complete, you will be happy you switched!

Overall

H+Pro is well worth the time and financial investment. It is easy to learn, able to support the sole practitioner yet robust enough to handle large groups. Customer support is excellent and issues resoved timely. Great product and great company to work with!!

"KRISTI SMITH"
5.0
Version Info: 2009.126
Purchased Date: June 01, 2009

ACCT MANAGER, SE MEDICAL EQUIPMENT CO
July 10, 2009
Kristi Smith
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

WONDERFUL TO USE AND GREAT TECH SUPPORT!

Cons

CAN'T THINK OF ANY!

Overall

INEXPENSIVE ALTERNATIVE TO ITS COMPETITORS.