Who Uses This Software?

Independent practices and providers.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
    See pricing details
  • Pricing Details
    $20 per month for up to 10 users, then $5 per additional user per month.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Orchestra One
  • orchestraone.com
  • Founded 2015
  • United States

About This Software

Today's independent providers run on Orchestra One. With Orchestra One, you get one unified platform to run your practice with ease. Grow your business with automated scheduling, billing and communications. We arent old healthcare industry titans, we are a team of doctors just like you looking for something super simple: one place to manage our practice that's ridiculously easy and doesn't cost an arm and a leg.


Features Checklist

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

Product Reviews

We have been working with orchestra.one from the start and we love them.

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: They are responsive, actively engaged with their customers. They are innovative (their system syncs with my google calendar. They do not nickle and dime their customers, other systems charge you for all the bells and whistles, with orchestra one everything is included.

I've basically looked for a program since i started in 2009

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is beyond anything I've ever experienced. They make you aware of the upcoming changes and are there to help through the chat almost immediately.

Cons: So far, the emr isnt flushed out yet, but they are making changes within the next 6 weeks. Also a lack of ability to check insurance deductibles online, but they are making changes there too.

The EMR to LOVE!

May 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Clean, Simple, a fresh design and super-helpful support. I love that this EMR is made for doctors, run by doctors. They have the begining, middle and end in mind and are constantly adding more awesome features. I am excited to see what's next!

Cons: It doesn't have all the features I need up and running, yet - but they've heard my feedback and I am confident they will have it in the near future.

Overall: Easy to use EMR, all-in-one, and cost effective for a new medical practice.

If this is the bright future promised... then we definitely will need shades!

Oct 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to get started.
One central place for my scheduling and payment processing.
Our patients love using the app to schedule appointments.
Our patients love having their card on file -- and it's saved us money -as many patients "Forget" to bring money with them - but since the card is on file, we can still collect payment.

Cons: Some of the UI with the scheduler is bulky compared to previous version.

Overall: "The Future's so bright -- I gotta wear shades" -- was this a prophetic verse speaking about the future of doctor/patient technology or just a one hit wonder pop song from the 80's? Our clinic has been using Orchestra over the last year and while it's a newer product, we were amazed by how much they get right and their approach. From custom integrations to a very dedicated support team to help with on-boarding or questions, this has been the right fit for our clinic. We are excited to see what comes next and appreciate how open Orchestra One is to our feedback and implementing our ideas into their product roadmap. Now....excuse me while I wear my sunglasses at night...

Recommendations to other buyers: Sign up. Get onboarded. Have them take you through the flow and see if it works for you. We've recommended it to other practices and they've all had the same positive response. Seems like the easiest product to try out - since there's no commitment necessary.

These guys are the BEST.

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use. Orchestra One is simple, modern, and intuitive to use. This translates into an easier interface for my patients to book through, and muuuuch less administrative time lost on my end trying to reschedule patients, send them appointment reminders, or swipe credit cards.

Cons: As I'm writing this, Orchestra One is still building out it's online scheduler, so it's not as robust as it will be down the road. That being said, I still find it highly functional and I know continuous updates and additional features are just around the corner!

Overall: Orchestra One has streamlined my practice, making it easier for both myself and my patients by removing the hassle of scheduling, reminders, and payments. It allows both of us to focus on what we really want - exceptional patient care that restores the body's inherent healing potential.

Furthermore, I am so impressed with the Orchestra One team and where they are taking this product. Their dedication to creating exactly what their practitioners need is unparalleled and unprecedented. While their product is still in its early stages (which is the only reason I give it 4/5 stars), they keep an open dialogue with me and any question (very few, very minor, once just due to my own silly error) I've ever raised has always been acknowledged quickly (and by a real person!) with quick resolution to follow and (real person) follow up to make sure things are running smoothly for me and my practice. Seriously, these guys are unreal! I'm so happy to have been recommended to them and and am so excited for what features they roll out next!

Recommendations to other buyers: Try it! What do you have to lose?? At the very least, start a conversation with their team and ask questions. They are the friendliest, most helpful team out there, and that goes a loooong way in my book.

I can run my entire practice with Orchestra One

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, modern and familiar interface, and doesn't eat into cash flow since they only charge 2.65% per transaction so I don't have to pay a monthly fee for a service that doesn't perform.

Cons: It's new, so it gets updated really quickly but the team is super accessible so it hasn't been a non-starter for my practice.

Overall: I've used 38 other systems in trying to run practices in the past (sole prop, group, integrated, virtual, you name it). This is the first system that gets everything in one place and has the modern experience I was hoping for.

Recommendations to other buyers: If you have any difficulties make sure you reach out. They've always responded to me.