User Reviews

Membership Management Software by MemberClicks

4.5

3 customer reviews

USER REVIEWS - All reviews

"I don't know what this means"
4.0
Version Info: N/A
Purchased Date: N/A

President, Projects Unlimited
July 23, 2010
Cherie Fields
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Effective system for us to manage the communications and membership management needs of our associations.

Cons

Can't think of any at this time

Overall

Jade Parker is a wonderful Product Specialist. She was incredibly helpful and patient. My recommendation: give that girl a raise! :)

"Membership Coordinator/Admin Assistant"
4.0
Version Info: N/A
Purchased Date: N/A

Admin Assistant/Membership Coordinator, International Neuromodulation Society
July 22, 2010
Pudy Punsalan
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Overall, the Help Team is very responsive, gracious and patient. I would like to make special mention of Ms. Jade Parker.

Cons

It is not totally user friendly but having a run to group in the Help Team makes it easier.

Overall

in between 4 and 5 stars

"I would ABSOULUTELY recommend this product to other organizations without hesitation!"
5.0
Version Info: 9.3
Purchased Date: June 01, 2007

Web Master, Government Affairs Chair, Florida Occupational Therapy Association
May 05, 2009
Barbara Ingram-Rice
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

This system makes me look good as web master.
Our database is now cleaner than it has been in years
Forms integrate so well we do all business online
Helped us automate Most membership functions which was
critical for an all volunteer association. (We really have NO paid
assistance and have turned the organization completely around!
Memberclicks staff show strong and regular evidence of
Paying close attention to what users are asking and what
we need to do our jobs better. In short, the product has
done nothing but get better and better each month!
Our website is so easy to update that the members have been
amazed at the fact that our website is now alive.
We finally have a members only section!!!! (something our
former Exec, Director said could not be done)

Cons

While the forms are great, the functionality of all the fields available and how the forms will interact are often not immediately apparent to the non-web geek webmaster! (like me)

The forms require a good deal of time and attention to learn but once you have it, not so bad. AND MemberClicks staff are always ready to help both via email and on the phone. Thanks!

Overall

I would ABSOULUTELY recommend this product to other organizations without hesitation!