User Reviews
ExSite Association by Exware Solutions
USER REVIEWS - All reviews
Purchased Date: April 01, 2010
Spedcialist, Promotions and Projects, Red Deer Chamber of Commerce
September 28, 2010
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Pros
Service from the Exware team is excellent. Software is
easy to use, help is a phone call or email away. We manage events, membership (provide profiles for 1000 members)and a large trade show, all through a single account.
Cons
We'd like to have better integration with our accounting system. We'd like to have the CMS system automated, so we could schedule docs to go live, rather than manually publish.
Overall
In hindsight, we wish we had been better prepared for the transition; business logics that made sense to us needed to be modified. We made a fundamental error at the beginning - we should have provided our entire database to Exware before any work began - we would have eliminated a bunch of growing pains, had we done that.
Training - staff buy-in is critical; staff needs to budget time to take the training and learn the system and to practice so they don't have to relearn.
