User Reviews

( 9 customer reviews )

Pros

Keeps accurate records of donors
Version 10 has improvements in processing of letters

Cons

Can be unweildy and repetitive

Overall

Would like to see smoother flow of information.

Pros

It's a very user friendly system that is logical. It's fairly easy to extract specific information out of the system as well as to navigate within the system.

Cons

I really don't have any major cons - just little things that I would love to see to make the system that much more taylored to my organizations specific needs.

Overall

Ovearll I truly love this database. I have used the database for over 10 yrs and to see all the changes has been amazing - it truly gets easier and easier with each upgrade!

Pros

Development Department staff members find the product easy to use with good reporting capabilities. It's very easy to keep the data "clean" within the structure.

Cons

From my perspective, I'd like to see a more open source model so that we could contract with other vendors for development. In addition, it seems tech support does not return phone calls as timely as our service contract dictates.

Overall

I would recommend the product.

Pros

I especially like the fexibility Donor Perfect offers, like adding new fields. Also,I appreciate that I can create a filter using and criteria, and in any combination. Powerful.

Cons

The "weakest link" in the Donor Perfect package is the manuals. If they manuals were better, I might not have to call for support as often.

Overall

I have and will continue to recommend Donor Perfect to others.

Pros

Very flexible, easy to add fields, great help from DonorPerfect staff, meets all key needs of my organization

Cons

pledge tracking system is tricky, ability to handle several individuals in household is limited

Overall

I have always been very satisfied with DonorPerfect's ability to meet our development data needs. I have worked with it for more than 15 years and the staff have always been willing to go the extra mile to help solve problems and to meet needs. I heartily recommend it to nonprofit fundraisers.

Pros

Client support has been incredible. DPO sales and staff have worked hard to accomodate us.

Cons

We need a lot of support to do the things we do as an agency - are we that unique?

Overall

DPO is a powerful tool that is an asset to any agency.