MicroNet

MemberZone

5 / 5 8 reviews

Who Uses This Software?

We serve over 2,500 associations. Any member-centric organization that wants to grow faster and requires a solution for member management, communications, websites, mobile, and event management.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $149.00/month
  • Pricing Details
    Essentials, Premier, Pro or Enterprise Versions
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MicroNet
  • www.memberzone.com/
  • Founded 1996
  • United States

About This Software

MemberZone is the first Association Success Platform - featuring a full AMS with integrated sales funnel management. Automate the sales process to see your revenue surge and your Association flourish by finding and adding more members. Keep your members engaged and retain them longer. Do more in less time. MemberZone is the proven solution of Associations. 2500+ organizations use our solutions and rave about our customer support. Cloud based. No software. No hardware. No contracts. No hassles.


Features Checklist

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

Product Reviews

Maine Recreation and Parks Association Grows with Memberzone

Feb 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: From the beginning (about 18 months ago) Memberzone has been a huge part in the organization of our membership. The training was great and the customer service is fabulous. There are plenty of webinars and tutorials but the customer service is only an email away. This program has made membership and invoicing a breeze. We are using Memberzone for our annual conference registration now and it's working great!

Memberzone works well for Business Associations

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Pros of the software include the customer support. Since we are an all volunteer organization, training, knowledge transfer and stability of the system are important to us.

Cons: Cons of the software are I would like some additional user levels for the administration staff so we can easily track what volunteers to and better protect our data from lower level volunteers

Overall: We have been using Memberzone for the last 4 years and have found they offer products that grow as our organization has grown. We are able to pick the modules that meet our business needs. We also like the fact that we do not have to sign long term contracts that would lock us into products that would become obsolete and fail to meet our needs. We appreciate the fact that they are continuing to improve the tools based on customer feedback and needs as well.

Recommendations to other buyers: We learned not to try to implement too many things at the same time or it can become overwhelming for the volunteer administration staff.

Urbana Business Association

Feb 19, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: Customer Service needs some improvement on speed of initial contact and follow up. Also, the training and knowledge of the support staff need improvement. We have been given incorrect information in the past which caused some trouble with our events.

Vendor Response

by MicroNet on February 20, 2017

We pride ourselves on having world-class, US-based, live support via phone, email and chat. We have had significant growth recently and that might have caused some short-term hiccups with support. For this we apologize and reaffirm our goal to constantly lead the market with exceptional support that exceeds our customers' expectations.

Best investment our HBA has made in a long time

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: having Member Zone has helped with productivity, event planning and membership management. the training and customer service and support are exceptional

Unified CRM

Sep 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Memberzone/ChamberMaster provides a one stop shop for all your Association needs. From Event registration, Public Facing Modules (Events, Members, News, Contact Forms and more) they make it simple to get things done and save time/money!

With amazing integrations into Intuit Quickbooks, MailChimp, Constant Contact and Website CMS (WordPress, Joomla, Drupal) it really does take care of everything in the "Kitchen Sink".

Chambermaster/Micronet Review

Oct 20, 2013
5/5
Overall

Comments: Many thanks to each and every person I have received instruction from at ChamberMaster/Micronet. I have never dealt with a more user-friendly organization. Each representative is professional, beyond-knowledgeable about their product, and never ever has made me feel, well...perhaps like I didn't know what I was doing. I honestly could go on and on here, but please whatever you are doing, you should continue to do.

ChamberMaster an Accounting Perspective

Oct 18, 2013
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Excellent product for the specici nneds of Chamers of Commerce to track membership and events.

It can also be a usefull front end accounting system addition if set up correctly by an accounting professional. It can be used to track all invoicing, accounts receivable, funds received, online credit card payments, cas and cheque receipts, credit card receipts and sakes taxes collected. This information can reported to a large extent through a summary journal entry. While it can be integrated with QuickBooks it would require a lot if data pushed to QBs. The summary journal entry should be preferred.

To set up the accounting aspects requires a higher level of accounting principles and the ability to figure out the reports necessary. The summary journal entry is inly one aspect.

It is believed that many users are not fully utilizing the accounting functionality due to perceived cost of correctly setting it up. But the reality is that users would typically recover that cost within a couple of years from a reduction in the month end accounting time.

ChamberMaster makes us a better Chamber

Oct 11, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ChamberMaster is the most awesome company to have working along side any chamber of commerce. We can't imagine working without your help. You make us a better Chamber of Commerce. Thank You!!!!!