Who Uses This Software?

We are made for leaders of any sized group, whether it be local or multi-level, who are looking to optimize their membership management on an efficient online system.


Average Ratings

204 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • MemberPlanet
  • memberplanet.com
  • Founded 2012
  • United States

About This Software

memberplanet is member management. An essential solution for groups of any size to communicate, process payments and manage their members. Our goal at memberplanet is to make your life easier. Sounds simple right? Because it is. Our system is designed for you to accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.


Features Checklist

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

Product Reviews

A God send

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy of use and the all encompassing aspect

Cons: Can't do partial refund

Overall: Thank God for MemberPlanet. To think of the time, money and trouble they are saving our organization by making their product so easy to use and interactive.
Their customer service and support are truly second to none!

Recommendations to other buyers: Grab this product

Best decision for a small organization

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customer service and easy to use templates

Cons: Template customization - should be easier to customize

Overall: I run a small organization comprising between 100-200 members and I needed a cost effective membership platform that could provide turnkey administrative support. MemberPlanet provides everything we need and more. What I love the most, is the customer service. As soon as I subscribed, I immediately received a phone call and email from a MemberPlanet representative. They took the liberty to setup certain functions to help me promptly launch the site to my members. Their fast and helpful service has super exceeded my expectations.

Recommendations to other buyers: Would like an embedded option for personal website. I currently use html code for donate buttons, but would love to have embedded code so users can stay in one location.

User review of Member Planet

Mar 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: For the small to mid-sized association, Member Planet is very affordable, has great basic functionality, and the sales and support teams are stellar to work with.

Cons: It would be great of one could search on various answers in the customized fields new members must fill out when they register. My understanding is that this will become available in 2017.

Overall: I am still in the learning curve regarding the application itself but have to give glowing remarks for the support I have received throughout the setup. Each member of the Member Planet team has been responsive, proactive and sensitive to our timelines. MP and its team are a great value for the money and a far greater value than others I have worked with who charged a great deal more and were difficult to work with.

Recommendations to other buyers: It is an affordable solution and the support team worked very hard to not only meet my deadlines, but ensure the product interfaced seamlessly with my website in a way that was painless to the customer.

Perfect combo of value and functionality!

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I utilize MemberPlanet for a small high school alumni association that is just getting started. We needed something that wouldn't break our small budget, but would also us the functionality to grow and expand. MemberPlanet has certainly met those expectations. We utilize the email campaigns frequently, the ability to create buttons for the membership page for our website is great, the donation campaigns allow us to accept credit cards and keep our look and messaging consistent, and the software allows us to easily organize members. I recommend it, especially for the price.

Love to use Memberplanet

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very convenient and easy to use! I used it to organize my wedding and it helped me avoid so many troubles.

Greg Beilstein is great!

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ability to add multiple layers for banking, donations, states, national, etc. Plus, profiles for all members and forums.

Cons: We cannot remove maiden name and under gender we can only list male, female and other. Gender is man or woman, SEX is female or male! This is important!

Overall: Even though we have yet to get our MP database completely up and running, Customer representative has been an amazing person to work with! He has taken the time to think outside of the box and help us mold MP into what we need it to be! He has made this lengthy process as easy as possible for us and is always willing to schedule a call to answer questions or walk us through something we don't understand. Truly a gem in customer service! Thank you!

Recommendations to other buyers: Get more people like him! He is great!

Customer Service

Feb 16, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: After an hour of trying to figure out a reservation that I was getting frustrated with Rachael Beck went above and beyond to help me get it figured out and even sat on the phone with me while she made sure my new reservation went thru, she was so helpful and what a WONDERFUL asset you have with her being in customer service!

Fundraiser Set Up

Feb 07, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was struggling to set up a member planet page for my sorority fundraiser but I emailed Rachael and told her what I wanted to get out of member planet. She went ahead and set up my whole page for me, and then emailed me a tutorial of how to use it! Super helpful!

Does not have a 'simple' interface option for members/users

Feb 04, 2017
1/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Seems like a great piece of software for anyone administering a group membership.

Cons: This software is too complicated for a customer base whose mastery level of technology is 'can do email' and 'read-only internet browsing'.

Overall: Memberplanet is intended to be a portal for individuals to manage their memberships into multiple organizations. That's a noble goal, but waaaay too complicated for a novice user or someone who just wants to join a single group and interact with the group leadership.

As far as I can tell a user has to be adept at navigating through a 3 level hierarchy (level1-member of memberplanet, level2-portal to all groups, level3-group member). There are some great capabilities at level1 that can't be brought into level3. Also, if you are a member of a single group it still forces you to traverse through level2, and that's not at all intuitive.

Customer support was great when I first signed up and the Admin interface is fine, full of features. I'd say the learning curve for the admin is very reasonable, even for a novice, but the learning curve for a member/user is way too hard and memberplanet lacks a 'simple' interface option.

Vendor Response

by MemberPlanet on February 07, 2017

Hi Michael, I¿m sorry you found memberplanet difficult to navigate. Our software has functionality for both admins AND members, so I can see how those lines can cross. We¿re looking to improve, so thanks for voicing your concerns. We want to clarify a few things: There are no ¿hierarchies,¿ but members must create a login account for security purposes. You mentioned that as a member of one group, you must traverse through a portal to all groups. (Level 2.) That¿s not the case, though. He/she will only have access to that ONE group, even if they click on the group portal. We¿re working on making this more intuitive. You mentioned that capabilities at level 1 can¿t be brought into level 3. If you¿re referring to admin capabilities, that¿s correct ¿ members can¿t access admin functionalities. However, you can assign as many admins as you like! If there¿s anything else we can clarify, please email info@memberplanet.com, or call us at 888-298-8845. Sincerely, Patrick

New to this product. Still learning. Rating of CUSTOMER SUPPORT is absolute! Still learning!

Jan 10, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Our club is new to this product this year. Our success in using it thus far has been through the excellent assistance and knowledgable guidance of rep. Rep is a vital part of our future success in using Member Planet! Thank you!!!

Zeta Phi Beta Sorority, Incorporated - State of Maryland

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Zeta Phi Beta Sorority, Incorporated - State of Maryland was new to MemberPlanet. However, after working with Account Manager everything was easy to navigate. She gave a step by step tutorial on how to navigate and manage our Member Planet account!

Association Website Development

Jan 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The interaction of all information crossing over and maintained in a cross reference fashion,
It removes the hands-on nature of the collection, maintaining the database and many other critical features of running an efficient association.

Overall: We really like the interaction of the platform and that we can run our new association from member planet as the hub for data, information, functionality, events, dues, collection, emails, broadcasting, and polling! We particularly like the support we have received in development!

Recommendations to other buyers: Work often and with focused questions and goals with your Member Planet assigned liaison support. There is a learning curve for the administrators but it is well explained and fast to comprehend!

Great Assistance!

Dec 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Lots of features on this site.

Cons: I only wish there was a customer service hotline available 24 hours a day.

Overall: Assistance was great! Customers appreciate all the help they can get and you all came through! Great job!

Recommendations to other buyers: I wish it was as popular to regular people who don't own a business just like Eventbrite is popular among people who don't own a business.

The User Interface requires a bit of a learning curve, but it's definitely worth it.

Dec 20, 2016
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm a Branding & Marketing Communications consultant and I regularly use MemberPlanet for one of my nonprofit client's email marketing and membership management. The aspects of MemberPlanet that I utilize most often in this role are email marketing campaign implementation/tracking, member management/segmentation, and event promotion. I initially found MemberPlanet to be a bit counter-intuitive in the sense that you definitely have to look at their support videos and pages to understand how to do things. It's a very feature rich software, so the layout is not always obvious. That being said, customer support is A+ quality and the training resources they make available to you are second to none. So as I said, there is a learning curve, if you can be patient with it, you'll find yourself with a feature rich membership management solution.

Great Features

Dec 20, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Member Planet is a good solution for member management and communicating with members. The RSVP function is super. I am in the early stages of getting to know all of the features but so far, I am very impressed.

Love this product and the customer service!

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Compared several products prior to signing up with Member Planet. It has fulfilled what we needed to it initially and has been a very good end-user experience to those wanting to donate to our cause. We're still learning to now extract data out and leverage its capabilities on the ongoing relationship-building. Customer service has been top notch, though!

Memberplanet Review

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Memberplanet and Eric Whittington, our rep, have been phenomenal to work with. Eric has the patience of a saint in his dealings with us three women. He is always available, always helpful and very supportive! We are very happy with the company and the convenience of having all of our communications and finances handled through one entity! Highly reccommend them!

Wonderful Staff Support

Dec 13, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: The best thing about MemberPlanet by far is their attentive account managers who provide excellent service. Their tools are pretty easy to use as well, and thankfully they are always coming up with new updates to improve the functionality of their features.

JDOTT Review of Member Planet experience

Dec 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The many membership management options

Cons: Can be a little overwhelming

Overall: I worked with our rep and he was great. He's very responsive to our needs. We have been working together on my organization's needs and so far everything has been great.

Recommendations to other buyers: The ease of user interface can alway be improved

Brazos Valley, TX Alumnae Club of Pi Beta Phi

Dec 09, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I don't have to write checks and mail them in.

Cons: Hard for me to understand some of the terminology at first. I wasn't sure where to go in the website for what I needed to do at first. I did need to call for assistance.

Overall: Excellent help when I called for help with how to navigate this website. It was hard for me to grasp some of the details, but they walked me through my problem. I'm not really computer literate, but we got the job done. It will be easier the next time.

Positive Experience with MemberPlanet

Dec 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am a MemberPlanet fan! The Quickpay charge buttons, Payment Forms, Reporting, and Events/Evites/Ticketing are all great. I have yet to try Broadcasts, Surveys, and Discussions, but that shows just how many features are available. It would be great for the Email design wizard to have drag-and-drop blocks like other email programs, but since those are generally email-only programs, all of the other features MemberPlanet provides make it a worthwhile overall package. More importantly, I have received amazing service from the MP team. I always receive fast, personalized responses and even instructional videos when applicable. Rachael specifically has been a huge asset for our group. Thank you MemberPlanet!

Customer Support

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Wonderful customer support when a problem occurred. They continued to find a solution to the problem with several tries.

Newbie, still learning

Dec 07, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Capabilities

Cons: Ease of use

Overall: Customer Service is beyond amazing! Our rep is best customer service person I have ever worked with in my career! The site is not where we want it to be yet and doesn't function as easy as we would like but hopefully will get better soon!

Recommendations to other buyers: Customer Service is second to none! Always there to help and quickly!

Great solution!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, all sorts of add-ons in one product, exceptional customer support, great price.

Cons: some of the features need tutorials (which just means its feature rich - and not necessarily a "con")

Overall: Member Planet offers an exceptional platform to manage membership, events, surveys and all for a great price! - Not to mention the amazing customer support it offers.

Recommendations to other buyers: Very responsive customer service team! They are worth their weight in gold!

Thankful for Member Planet team

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been working with Member Planet for a year. Their customer service is outstanding and I could not have achieved the level of success I have without their dedication and involvement

Nichole is my champion.

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like being able to control e-mails and keep in contact with my members. I really like your support.

Cons: I don't like the fact that once an item is published there can be no corrections of any sort. If you catch a misspelled word or want to change anything, you have to start all over. "Publish" is too final. I wish there were a way to unpublish, make corrections and then republish.

Overall: I'm one of the guys you hear about that has to ask his grandchildren to help him with his iPhone. Our rep, stepped in and took over. She understood exactly what I was asking for and made me a beautiful invitation to our function in January. I couldn't be more pleased.

BCGC Review

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and support from the company.

Cons: Not ALL documents, such as question & answer, are available for copy & paste into another document.

Overall: My club, Buffalo Creek Gun Club, in Colorado, has been using Member Planet going on two years now. The absolute best thing that Member Planet has going for itself is Customer/Technical Support. I am not the world's computer genius but for the most part building documents within Member Planet is easily accomplished and can be done on your own. However, when you hit a snag, the support team is there for you -- always! I highly recommend the Member Planet product and their staff. You will not be disappointed!

Great non profit software.

Dec 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Many different facets. I can get everything I need all in one place. Donation and volunteer tracking as well as receiving donations. I can make different campaigns and email them or text them to all of my member and contacts.

Overall: The software is a little difficult for people who are beginners and not tech savvy, but the support that you get from the group is outstanding!! So if you have a difficult issue they are there to help. quick, knowledgeable and friendly. They offer a lot of options for a fair price.

MemberPlanet services are Out of this World

Dec 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Love how easy it is to collect funds. Setting up various ways to collect funds is easy too. With that said, what sets them apart is their customer support. Always available, always working to resolve and support and always willing to find a solution.

Grazie to Member Planet!

Sep 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and navigation, lots of options for membership driven organizations.

Cons: Haven't used it enough to rate this.

Overall: Greg B has been fantastic on the implementation of MP in our Italian American Foundation. He has walked us through every step of the process with patience and guidance. We could not be happier with our experience!

Recommendations to other buyers: Reasonably priced, great value for the money spent.

Amazing customer service and follow through

Jun 15, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Flexible, robust with every tool imaginable for the proper care of feeding of a membership club. Not only will it process payments, but has easy-to-use retention/reminder features to alert users when there membership is expiring. MemberPlanet supports video, photo, email, message boards and upcoming events. The standout was the customer support. Until you start to feel the work flow, some of the initial setup can be intimidating. No problem, phone support with an actual human is just a call away. Likewise with chat support.

Don't worry: friendly, knowledgeable people are there to help!

Cons: As mentioned, the options and depth of the program can be a little overwhelming at first. The back end is fast and responsive, but the initial challenge of navigating to the correct screen was at first, a bit confusing. As mention above, tech support was there to save the day and within a couple of hours, I was marveling at my mastery of the MemberPlanet configuration screens.

Overall: I am setting up a Premium Membership Club for The Sacramento Bee. Yes, I am tech savvy, but I don't want to make the running of the web platform for the club my life's work. That being said, I still need flexibility and a robust set of tools for transactions, communications and promotions. MemberPlanet is all that, and more!

Recommendations to other buyers: I've only be using this for a month, so I am sure that there are features that I have not yet discovered. But a good sign is that just about every time I say to myself "I wonder if we get the platform to do this....", the answers has always been YES!

What a GREAT company to work with

May 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: From the moment I spoke with Patrick I knew this was going to be a wonderful experience. I am technologically handicapped and these guys took me by the hand and helped me create something fantastic. Greg was a huge help walking me through the easy set up. Nicole designed a beautiful banner. MemberPlanet helped me not only set up a great website for our booster club but also helped design and manage a major capital campaign for us. I highly recommend this company.

Just short of Amazing!

May 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: To any of you in the Non Profit that is still using spreadsheets, and snail mail, get a grip and move to the Cloud!
Having been involved in non profit organisation management for over 20 years, MemberPlanet brings a stunning array of tools to the table, such that you would wonder how the hell you managed the organisation before.
As far as support goes, nothing short of exemplary, Patrick is awesome! Got a prob, if he can sort it, it's done!
MemberPlanet will seriously blow you away! 5*****

This software/site does exactly what we were looking for.

May 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Ease of use for membership adding and donation set-up.
Customizable in every way.
Many options for member contact.
Mobile app for easy group info for members.

Cons:
Limited web integration.
Does not support multi-language characters

Good Experience

May 09, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall I've had a good experience. At times, I felt like the software was clunky, but the great support staff walked me through the woods. Hats off to Patrick Terrian.

This platform has enabled me to rapidly respond to my local group here in South Florida about the political events surrounding Bernie Sanders' campaign.

Software is fantastic for our group and the customer service was exceptional!

Apr 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The team at memberplanet responded quickly and went beyond our expectations for getting our alumni group set-up. We did not have a way to manage our group communication, events, and donations. They helped get our site up and working quickly....went way beyond what we expected for customer service! Thank you Patrick and Lisa. We very much needed this and the excellent support came as a complete surprise. I mean who gives stellar customer service anymore???? They do! Thanks again!

First time user

Mar 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Through a series of events, I "stumbled" upon Member Planet. Wow what a difference it made. I am NOT someone who works with databases or membership lists. When I first looked at the dashboard I was extremely intimidated and almost moved on. However, after looking at it I thought I would just do some exploration....lo and behold, it began to make sense and was very intuitive to set up. I was so excited with my find I shared it with the Secretaries of a couple of clubs I am a part of and they also joined the "Planet." Great tool.

Unbelievable!

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This application is an absolute life saver! The developers were really thinking about the end user when they developed it. I've just started using the software and already love it. The support I have received has been nothing short of top notch!

This is a great software for non profit organizations. Loved all the features!

Feb 23, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: task and role assignments; great costumer service; when you add an event it creates a specific website; members can download member planet's app and check the group feed, events and photos from there; great to communicate with members through broadcast and email. Members already have assigned an ID and they can access their membership card from either the app or profile! You can have several administrators and can create surveys too.

Cons: Website sometimes crashes and you have to get in multiple times until it works again; there is no video tutorial for member level; calendar view of events is not available; member database (and member profile) is a bit difficult to navigate and it takes to time to get used to it.

A very happy customer

Jan 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I chose MemberPlanet first because of the ability to run a donation campaign and tie that in to a membership based operation. I had no idea of the level of customer service that would come with my Pro subscription. I have had all my questions answered in a timely manner and the support staff has helped me make changes to the sight that make it clearer and easier for the consumer to navigate. Overall an A+.

Customer Service is Great! Overall site is fairly easy to work with for monthly emails.

Dec 22, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Today the MemberPlanet team helped us send out an email blast. That we were having problems with sending out due to the amount of recipients it was going to. They help us resolve the problem and get the email out before the end of the day. The overall software is pretty easy to work with and we are still learning things we can use to help our business grow.

Thank you, MemberPlanet team for helping resolve our problems as we use the software.

Best Customer Service... EVER!!!

Dec 04, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was tasked by my employer to build an alumni/fundraising site using Member Planet. I actually had never heard of it and was a little ambivalent about, not only the service, but the project as a whole because I already had a lot on my plate. The time frame I was given to complete this undertaking was truncated and there was a lot to learn. But, the Member Planet Team was amazing in every sense of the word. Not only did they assist me by thoroughly walking me through the functionality of services pertinent to our organization's goals, they made recommendations based on the experiences of current customers, AND they helped me plan the entire project start to finish. They are so kind, patient and thorough... I became an instant fan of Member Planet.

The wow factor increased exponentially with Christopher, Patrick and Greg, all staying in constant contact touching base with me through the process of building our site... and even went several steps further when I was unexpectedly hospitalized (so progress was not interrupted). These guys blew me away going above and beyond the scope of services defined in our plan (Pro). I cannot adequately put into words how awesome the experience has been working with them.

The best customer service around

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have to say that Patrick, Lisa, and Casey have been great help while learning how to set up our group site! You can't beat the customer service you get with MemberPlanet. We're LOVING the software, too! It's just what we needed. Thanks guys!

Initial training has me excited about using MemberPlanet with my Alumni Group

Nov 05, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The potential for success by utilizing MemberPlanet appears endless. It will provide our Alumni Group a centralized & much improved communications system. I'm a bit overwhelmed at this early stage as there are so my positive features and functions of MemberPlanet. I look forward to getting started and know I have backup support with Patrick and Greg.

I have had a good experience with MemberPlanet.

Oct 21, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is easy to use and follow. I liked the new additions to the form because it helps with communication. I do not have any cons with the program from what I have experienced.

Member Status Change Requests through MemberPlanet

Oct 21, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I enjoy using this program. It is efficient and simplifies the necessary operation of submitting MSCRs. My only concern is not seeing the details of my submitted forms in each confirmation emails. I believe this my only interaction with MemberPlanet!

Supercalifragilisticexpialidocious

Oct 21, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like how supportive the entire service hotline has been awesome and helpful. The site is fun and creative, but whenever I faced issues, they knew how to help. The live chat system is responsive and they take less than a day to answer back on my inquiries. I have to say the Events, Donations, and Broadcast has made my job easier in organizing and funding my events. I quickly alert my group of any changes through the broadcast system which goes to email and cellphone alerts.
Even though I am new to the site, I found myself enjoying all the functionalities of the website, with each tab and widget. I enjoyed how easily I was able to import my contacts through all my social media sites i.e. Instagram, Facebook, Twitter, etc. I managed to set up a clean schedule of an organized fun run and managed to raise funds for cancer awareness. Overall, I can't wait to reach the potential capabilities of the site and harness its maximum effectiveness.

Great product. Great customer support

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very impressed with product and customer support. Almost immediate response to email. Highly recommend.

i am still learning it but it seems to be working

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Like i said before it seems to be working so will take my time to learn more

MemberPlanet made our 35th class reunion a breeze.

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After researching the many online software options to use including Eventbrite, as the Treasurer for our high school reunion, I recommended and used Memberplanet as our platform. The site allowed my classmates to register and pay (echeck or credit card) and receive a receipt. Refunds were also processed. The only issue I had was self-inflicted as I did not set up the bank information properly which added additional time for me to receive the payment. Great experience and recommend MemberPlanet for your alumni, sorority, fraternity needs.

Just starting trial, but great experience so far!

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In process of evaluating solutions right now. Have to say the software offers a multitude of features, each that I've tried works flawlessly so far!

Customer support second to none! Upon signing up, Patrick (from Memberplanet support team) contacted me immediately and offered to answer any questions I had, and to even offer phone support.

The tools for building a site and administering your group look awesome. I've set up a Box account (which is used for its document management capabilities) and the integration works great. We have already uploaded some documents successfully.

Also I've tried out broadcast messages (by email, and also SMS supported) to our board members. This works great. Also have installed the mobile app on my iPhone, which is feature rich and allows most features to be executed there as well.

So far a great experience!
Highly recommended.

Nice platform that is getting better. Outstanding support. Really focused on the end-user!

Aug 05, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
-ability to broadcast/communicate with our membership via email AND text messaging
-integrated key functions: membership management, payment tracking/collecting, fundraising, etc....all under one roof
-4 service plan levels that give you enough good choices at each level based on your needs

Cons:
-Group site (website) is a little limited, but is being enhanced

Initial Response Has been Great!

Aug 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have just started using MemberPlanet and have yet to roll it out completely, but I was able to set up everything in one evening! When comparing it to other sites, it was not completely evident what protection there was for capturing sensitive data. My questions regarding this were answered swiftly and completely. We can't wait to take this whole thing live to start our Fall campaign. MemberPlanet, Thank you!

Excellence in all facets

Aug 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet is a cut above the rest. It is a complete package that offers all the options you need for an alumni member group.

The customer service is what sets them apart. Within minutes of sending an inquiry via email (before I had ever created an account), I received a phone call and the support has never stopped.

Great product and great support. All you need!

WOW

Jul 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Just had my walkthrough with this software and I am very excited. The Customer service agent (Patrick ) was great he answered all my questions. I have been researching a new software for my group which is currently on Meetup.com. I have test-drove several of the competitors and I can honestly say Memberplanet blows them all away. It is the only software I found that has a robust event functionality that will promote growth along with a membership Administrative system that will save me hours of work each month. It's affordable price makes it a no brainer for me.

I can't wait to get started.

Request #'s 20552 and 20558

Jul 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I worked with Nichole Carrington via email on Tuesday 7/28, and this morning, 7/29, on the phone.
Nichole was a pleasure to work with, and knew exactly how to fix the issues that I had. She quickly and easily set up a join.me window so I could see how she was making corrections. I am a visual learner, so that was perfect. I just started to use MemberPlanet since we had our Convention in Chicago last month.
I feel more confident using MemberPlanet now, and will continue the learning with the links Nichole sent me - the Pi Beta Phi Success Site, and the View Who's Paid Dues site. It's amazing to work with something so specifically tailored to Pi Beta Phi.
She's great, and I wanted to let you know!

We're starting up an alumni association

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So far so good - very pleased.

very interested and give lot possibility even You didnt know to menage but with help can learn

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I make contact groups and that is good place to do that if you know what do \you want but full
effect must be with more campaings and more social network connections
thats the way through quantity You can come to quality.
I like this place

Help with Finance Section

Jun 04, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I needed more direction in figuring out the Financial Areas for our Alumnae club. After receiving help over the phone, the site will be much easier for me to use.

Customer Service is what makes this company a win!

Jun 04, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started looking at MemberPlanet for an Alumni Association first due to its advertised features and its price. I ran into a problem figuring out how to integrate a portion of what they do onto our existing external website and a woman from the design team/customer service spent a significant amount of time fixing the problem for me. At the point that I received this help, we were only utilizing the free features of MemberPlanet. The phenomenal customer service didn't stop there. I was on the fence about using MemberPlanet for my organization, but after working with some of their team, I was 100% confident that MemberPlanet was the right choice and that I will have help and support if I need it going forward.

2015 Hope Gala Fundraiser

Apr 16, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The team was always quick to answer questions and provide assistance. Thank you!!

Because Nichole and Member planet rocks!

Apr 15, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Long story short. I moved to California looking to make a big impact that will attract clients in a new state yet have little impact on my wallet. The business cards and website that Nichole Carrington designed for me did exactly that! I'm very pleased and don't want to go anywhere else.

Overall

Apr 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Member Planet is a great tool for our groups to use for their online fundraising. It is easy to use and their customer service is outstanding! Very user friendly.

Over 40% of our membership pays online now thanks to MemberPlanet!!

Apr 15, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We love using MemberPlanet! There were quite a few things to work through when we first started during the pilot program. But it has enabled us to enroll more than 40% of our members online. We've also increased our membership numbers each year! It's very exciting! We are thrilled that the our Pi Beta Phi leadership chose to use member planet.

Excellent product to get set up and use immediately

Apr 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I just set this product up yesterday and it was easy to get started and set up things like events and payments. Just follow the instructions and you will have your membership site up and running in no time!

Love MemberPlanet for Easy Group Management and Donation Collection

Apr 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used MemberPlanet to manage my group and collect payments/donations for events and causes. The customer service team is attentive and responsive. Their site is user friendly and they offer a number of useful tools that make group management easy. My members loved the online payment options and I loved the reporting capabilities. I highly recommend MemberPlanet!

Well thought out product

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Since we have deployed Memberplanet our members are telling us that we are proactive in sending communication and collecting Dues. Thank you Memberplanet

great product, great people!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love having access to all memberplanet services from one platform!

One stop shop for sending emails, dues collection, events and photos.

Apr 14, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Member Planet lets you keep all your information in one place. They now have RSVPs and collection availabilities for receiving payments for other fundraising events along with dues payments.

Uploading member emails from HQ makes it easy to keep your membership up-to-date.
Uploading photos of your events for members to view also makes it easy for a year in review of events.

member planet is the bomb!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ever since we started using this new format for record keeping, communications, as well as payment it has been smooth sailing. And as a DELTA GAMMA no pun intended. I have found their staff to be very generous with their time helping me and explaining the nuances of this system. I highly recommend it to any Greek organization out there currently not using it. The tutorials are easy to follow. Plus again, if you need help they are only a call away. MEMBER PLANET is #1 in my book. ----Elizabeth Hildenstein, VP FINANCE Tampa Alumnae Chapter

Ran a group travel event for my league

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great experience with the system. It made it easy to keep all our info in one place and organized. Payment organization was really simple too.

Smart features

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to manage the group but it also provides a snapshot of my members interaction with the group like how many Survey or event this member has participated or email opened

Great Overall Platform!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Member Planet has helped in all forms of communication and event management. It has eased in officer transitions and keeping in touch with alumni. I will continue to recommend them to everyone!

MP has been

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has been nothing but expectational for our chapter! We house all of our fundraising efforts, chapter events, and any payments online with them. They also have an MP app that allows our sisters to use our iPhones, iPad, iPod touch, & Androids to collect on-site donations, collect event tickets, & t-shirts sells. We use the Moblie App to send text reminders and broadcast for txt & emails alerts! I highly recommend any chapters to use MP or any organizations you are apart of.

Have used it for school fundraisers, activities and registrations. Fantastic product!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has made our school fundraising, registration and event planning so much easier. We've increased donations and parent participation tremendously as a result of MemberPlanet.

Great Services

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Member planet is very functional and fun! Easy Navigation, networking friendly and graphically pleasing to the eye. Customer service is very personable, hands - on and customized to meet the individualized need of each business entity unto itself. Highly recommended with two enthusiatic thumbs up!

South Bay Alumnae

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the goals of our group is to give back to worthy organizations, and MemberPlanet gives my group the opportunity to do just that! We've raised funds for our charity of choice, by accepting donations that were used to purchase blankets, help with winter and summer expenses. Along the way, we've collected member dues, accepted RSVPs for events and sold T-shirts! Truly, having a system like MemberPlanet is critical to the success of our group . Thanks, MemberPlanet!

Excellent

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I lead a couple of non-profits and MemberPlanet has been great. Their product has been easy to pick up for a computer-illiterate person like me. It also has substantial capability, which will enable us to grow as well. The service team has been helpful, patient and knowledgeable when I've had questions. There are also FAQs and videos to assist.

Networking

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great networking cables capabilities!

Empower Your Alumni to Drive Engagement

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet offers an exciting portfolio of easy to use online tools that help better connect with members of chapters or regional alumni groups. Sending emails on Phi Kappa Tau in Phi Kappa Tau branded templates, have easy access to event registration software and being able to collect payments online are a few of the features MemberPlanet offers. As the Executive Offices reviewed ways we can better facilitate alumni engagement, MemberPlanet quickly became a partner with great promise.

reaching out and helping clients

Apr 14, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: very easy to use and great service

Best online tool for group management¿ever!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My high school class was looking for a great tool to be able to coordinate our reunion. After looking at several products we found MemberPlanet to have the most functionality all-in-one product! It did not disappoint¿.in fact¿exceeded all of our expectations. We were able to easily plan our big event, send regular updates, raise money, host a silent auction and collecting payments onsite. After the event we were able to get a quick feedback survey out and have everyone collaborate their photos together within MemberPlanet. Mobile App was a HUGE plus too! We love MemberPlanet so much that we decided to keep it going to keep our class up-to-date on the high school events and activities and future events.

We have been using the Memberplanet software for over 2 years

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The ATO Delta Omicron Chapter at Drake were faced with undaunting task of recolonization of the ATO charter after a 26 year of absence at the University. We needed to develop a method of communicating, receiving feedback, and collecting donations for the recruitment of young men at Drake's campus. Memeberplanet offered the tools to reach the ATO Drake Alumni
/ Friends and have them involved in the process of returning the charter. Last week we were notified by the ATO Headquarters the return of the ATO Delta Omicron Charter. The alumni and colony members could not have accomplished this task without Memberplanet and the platforms they provided. We knew which contingencies were being contacted and for the contingencies it made it easy to communicate and contribute to the fund raising campaign. Thank you Jerry Allen ATO Delta Omicron Alumni President

Non profits life saver!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Its perfect for nonprofit organization. The donation campaign setup easy and quick with using the built in templates.

Awesome Member On-boarding process

Apr 14, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Memberplanet's member on-boarding process is awesome and really helps out organization to recruit new members using email , custom button on website and from the mobile app.

Great Survey tool

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The survey tools are awesome its easy to setup and share with your group members and get the responses.

All in one place

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cool product & good support

A revolutionary online tool for our lodge that is cost effective too!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for a cost effective membership tool to drive communication and involvement. MemberPlanet has far exceeded our expectations with a great product that includes so much functionality. In the last year we've been able to customize our brand, introduced e-communication and our newsletter program, provided regular updates to the membership on activities, sent out surveys for feedback, easily setup events and kept track of RSVP's, collected dues from members, store event photos and much more. It is fantastic to be able to do all these things with one database. We are more organized and keeping our members more up-to-date with communication than ever before! Love this product!

Perfect tools for alumni organizations

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Member Planet makes it easier than ever to collect dues from our members and has really helped with communication. Thanks MP for making staying in contact with our members easier than ever!

Great Prodcut

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a great product. Useful tool

Awesomeness

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The MP team is always responsive and there for the customer. I couldn't ask for more.

Easy communication tools

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Memberplanet has become a valuable asset to our organization. We are able to quickly and efficiently communicate valuable information! Using Member Planet has completely streamlined the registration process for our event. All information could be reported and tracked at any time, I truly recommend this product to anyone looking to streamline their organization.

Perfect for LAX & Hockey Booster Clubs

Apr 13, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Previously we used several websites to manage our booster clubs along with donations, membership, sponsorships, email and text message. This was often very frustrating as team coordinator. With MemberPlanet I have easily setup both our Lacrosse and Hockey clubs making it so much easier to collect memberships and we have seen a huge increase in sponsorship with the online options. You have saved us a tremendous amount to time and effort. I love this site and will recommended it to everyone.

Many Features

Apr 13, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: This is an amazing product. I really like how our group can do everything from the website. The customer service is really nice and answered our questions in a timely matter.

Cons: It has so many features that it takes a while to learn how to use the product.

Ideal for non profit groups

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software is easy to use, and we could get started very quickly. Support was very prompt

MemberPlanet is great for our Home Owners Association

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Until we found out about MemberPlanet our HOA didn't have a low cost and easy to use communications tool. Now we are able to share very nice newsletter and event information with our members. Just the other day we used the text broadcast tool to notify our board of a change in our monthly scheduled meeting.

With the help of training information we are coming up with new ideas for how we can benefit from MemberPlanet all the time.
Thanks for offering such an inexpensive and easy to use communications and fund raising tool for groups like our HOA.

Don Russell

Ease of collecting online donations in one simple step

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using MemberPlanet to collect donations for our fundraising campaign has been a life saver! The ease at which people can make a donation using MemberPlanet frees up our time to focus on other aspects of our campaign. With MemberPlanet, the money flow from donor to our account is seamless!

Fabulous Donation Campaigns and Customer Service

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I can't say enough great things about MemberPlanet and the MemberPlanet team. By using MemberPlanet's donation campaigns I was able to raise money for the runs I participate in. I love that you can create the donation page and then can share it via social media to all your friends. Plus the customer service was outstanding. Every time I needed help I just emailed them and they responded in a very timely manner.

Superb, flexible option

Apr 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finding the right online payment system is tricky. Finding one that is affordable that also offers email, event and text support is a goldmine. This product couldn't be easier and we have had great results. The customer service team is always available and has even helped us with custom options.

I loved my experience with memerplanet!

Apr 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used MemberPlanet for our wedding organization. And it was so convenient and easy to organize all from website to events and parties. We had multiple guests from many countries and multiple days event, so we had to make an effort to make everything work. MemberPlanet really saved us, was super easy to inform everyone and organize everyone and even pictures from wedding we shared thru it. Amazing. Love it!

Thanks

Apr 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet meets our member management needs with its super cool features and affordable pricing!!

Time saver

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet becomes a super tool for my club by using it we can easily communicate with the club members and organizing the events.

Great Platform

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a very small company and found the pricing very affordable and absolutely love all the features this platform offers. MemberPlanet is an excellent one stop shop providing useful tools needed by groups to stay organized.
Thanks MemberPlanet!!!

Greatly helped our school

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We reduced much our paper work for registration. we can easily communicate with the parents using text messages and email campaigns. The customer service is awesome.

Perfect for any association.

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Memberplnet is awesome tool.
It is a great product and Easy to use.
We are going to recommend this to out side the world.

Great fundraising platform

Apr 11, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We had a fundraising need at the school and one of the volunteer referred to memberplanet. memberplanet had some great templates and we were able to setup the donation campaign in 15 minutes. Also able to send email, post to Facebook all in matter of minutes. We started collecting money the same day.

Event Management

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We had a need to create events we looked at couple of products but we finalized on Memberplanet. It was so easy to get the RSVP & sell tickets. Now we are looking to forward to start using other functionalities.

Great for collecting donations

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We increased 30 percent more donations when we switched to Memberplanet. We are going to strongly to recommend to my friends.

Great for events and photsharing.

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is very easy to create events and sell the tickets and sharing the photos. Previously i was using 2 different products now I am able to do it with one. I love this product.

Perfect for any group.

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and Setup was a breeze. Also good online support and knowledgeable.

If You're Reading This It's Too Gret

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Straightforward and intuitive platform with detailed and helpful support documentation. Exemplary customer service and a complete selection of functionalities that make fundraising and communication a breeze! All hail MP!

Collections and Payouts

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MP made it super easy to collect league fees and communicate between the multiple leagues I run in football and baseball! Broadcast text messaging makes it super easy to send out league announcements and updates! Touchdown/ Home Run here! Thanks!

amazing

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So easy to use, it helps me organize and manage my group in such a intuitive way

Works for my fitness group

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a great platform that has everything you need to connect with your group. I am part of a fitness group that meets every day and the text messaging feature lets me a time/place to meet for our daily runs. I also love how I can use custom fields to gather all of the necessary information from a member in the sign up process.

Helped a lot with communicating

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am the founder of a new sales RSO at the University of Illinois and wanted to easily communicate with my members. We have weekly meetings, guest speaker appearances, presentations, and social gatherings. In order to stay in touch and update my club with event reminders and such, I needed a system that allowed me to send emails, and texts. I was astounded to see that Member Planet was able to do both (at the same time) I would definitely recommend this platform to anyone that needs an easy communication fix for their group.

Great for university groups

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I just became the treasurer of my accounting fraternity at my university and I wanted to bring something new and innovative to the table to help us organize and set-up events. Member Planet was the perfect platform the introduce to my group and we can now set-up fundraisers, dinners, and social events with ease. Keep up the good work!

Fantastic Platform

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Memberplanet has been very effective in our group. We started using Membership Management which was our pain point but now we use most of the communication & financial tool set. Also MemberPlanet has an awesome customer service and this combo is difficult to find.

Easy to use

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has helped our organization to stay connected and be effective in what we do. Not only the product has awesome functions but it is very easy to use and our members love the mobile app

Incredible Platform

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet is a really easy platform to use. I've used their event registration regularly and makes everything go extremely well from RSVPs to payments. I would recommend this company to anyone.

Phenomenal customer service

Apr 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - clean look to site, the best customer service around, good layout

Cons - the options for various things can be confusing.

My overall impression is member planet and their staff are the most helpful, kind people I have ever dealt with. Any issue I have had they have dealt with in a quick and concise manner. The site is great to use and I have made many events for various functions we have as a chapter. My overall experience is a very positive one and I look forward to use this site in the future.

Great Product & Huge time saver for organization

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We ran our fundraising online through Memberplanet and sent out polls, text ,email blast to our parents with the ability to track who opened the email and run reports. It's everything we need in one place and before MemberPlanet these functions was labor intensive or frankly not done. MemberPlanet makes all these function easy and simple.

Excellent event registration and mobile app

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has a fantastic product. The event registration process was a breeze and I love the mobile app. It is very intuitive and easy to use.

Drum Corps Fans Love Member Planet

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I moved from Boston to Los Angeles I was unaware of how to stay in touch with friends whom I met while participating in Drum Corps International. MemberPlanet made it easy to communicate with friends from the East Coast in a way that other social media sites just can't do: coordinating weekend events, meet up with friends and family is easy and is a BLAST with this site. Keep up the good work !!

MemberPlanet is very user friendly and intuative to use.

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is very easy to use and has a low learning curve. Every feature has helped increase our organization's ability to communicate more effectively, streamline reporting and inform our members. We feel a better connection with our stake holders and the customer service has been outstanding.

Great way to receive payments!!

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Use this product daily to receive payments from our members. We get our money quickly with no hassle. Customer service is Top Notch! Would recommend highly!!

MP is out of this world

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MP has an easy-to-use interface and lots of modules that come in handy for keeping in touch with staff members. I found the surveys quite useful for getting opinions and making informed decisions. Contact lists are easy to arrange and emails are easy to organize and customer service was very helpful. There's more features I'd like to take advantage of in the future. It's a one stop shop for all my needs so far.

A winning proposition on all levels of our Fraternity

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet's unique partnership with Sigma Chi is a winning proposition for all levels of our Fraternity. It provides the ability for members to associate with any chapters or alumni chapters they're interested in, chapters the ability to manage their membership, and all levels to be digitally involved with Sigma Chi on the international level. The integration of the digital membership experience is exceptional and I encourage all Sigma Chis and our chapters to be a part of the MemberPlanet.

Perfect for our clients!

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you are looking for a platform that can give your business efficiency, results, and great support then MemberPlanet for you. We use the event module for virtual event allowing us to engage our clients in a unique and creative way while maintaining our brand! The broadcast/email/text function is awesome, by sending a text I know for sure people are seeing latest promotions and products! Another plus is that they do not charge a fee for the amount of people in your organization, The fact that we can add as many clients as we want definitely separates MemberPlanet from the rest of the platforms we tested out.

Great online tools for inter/national organizations and their local chapters and alumni groups.

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's a phenomenal tool that helps bring together and manage groups of alumni and chapter organizations.

Memberplanet proved to be a wise choice, nothing but positive

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The product was beyond expectation and the customer support outstanding. I have recommended MemberPlanet to several friends and will continue to do so.

Anchor Splash

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I loved this! we were able to make over 800 more than we would have without it.

Great for weddings

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used MemberPlanet from a referral for our events and plans leading up to our wedding. We can say MemberPlanet helped us keep our guests in the loop with a last minute change via an email campaign. We even created a donation form that was used for our guests to donate money as a gift towards funds for our trip.

Customer service was great too. Would definitely recommend!

MemberPlanet facilitated our annual 5K charity event

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet made the invitations, email communications, registration and payment collections a breeze. As someone who isn't experienced or tech savvy, I was able to facilitate an event with over 350 people that raised almost $20,000 for our charity. The customer support was there to guide me through the few things I couldn't figure out on my own (Rachael B. is amazing!). Amazing tool!

perfect for weddings

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet took the hassle out of planning a destination wedding. Invitations, RSVPs, follow-up communication, collecting travel information, raising money for a charity-all really easy to do after a few minutes of learning and with help from the great instructional videos. And for our special requests, Nichole provided amazing customer service. Thanks from a happy couple!

Great Product

Apr 08, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet is user friendly. The customer service is awesome.

LIFESAVER!!!!

Apr 08, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet is such a lifesaver. As volunteer coordinator for my local youth group, I use MemberPlanet to plan events, coordinate volunteer sign ups, send email blasts, and even send mass texts messages to my volunteers! MemberPlanet's all in one dynamic platform is AMAZING and their customer service is a dream. Their service team is truly there to help your organization use MemberPlanet to the fullest!

Member Planet has helped our school tremendously

Apr 07, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have eliminated much of our paperwork that used to pile up during school registration and have simplified the process of creating the school directory with Member Planet. It's nice to be able to see who clicked and how many have clicked on the email campaigns and determine how effective the messages are. The only thing we cannot control is whether or not parents want to log in and become actual members. I was an active user of the email campaigns and appreciate the effort it takes to create one but one needs to know a bit of html and web design to design an email campaign that works well. I have contacted customer support several times and Nichole was excellent in explaining how my images and text would work most effectively. Kudos for Nichole! Now, if only you had an online directory Member Planet but I understand you are working on it!

Allows members to be connected and simplifies communication.

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has become a tool I can not live without as an advisor. It has made it possible for me to communicate with the 18 collegiate members I advise in a manner that is easy to use and track. Sending emails is a snap using the template I created for my group. The ability to send text messages to those I advise has proven effective in helping collegiate officers complete tasks related to their position. The best part is being able to choose when my emails and texts are delivered, meaning I can plan in advance when to send important reminders. I am also able to create links to important documents used by the members I advise so they have one place to go for all of the information they need. I recommend MemberPlanet to any organization who needs an effective communication tool for members.

Member Planet = Awesome

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really enjoy using member planet. The forms are easy to use and incredibly user friendly! They truly do simplify my life! Thank you!

Perfect site for product sales and marketing

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a both a user and administrator on this site, I have to say I am throughly impressed. It was so easy to create a payment form for my clients to make purchases, set up and send out email campaigns with updates and specials, and even host a donation campaign for my supplies. The best part about MemberPlanet is their Android app! I was able to use the app at one of my shows to collect payments for my work for people who didn't have cash. And it was direct deposited right into my account. Can I just say that was the most convenient thing ever?! Thank you, Memberplanet, for making my life a breeze.

Great software that helped my sorority create and manage their online needs.

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall this software is very easy to use. The customer service is awesome and timely. I have never had a bad experience with anyone from their office the one or two times I did call for some help. It was self explanatory and we were up and running and able to make payments online and set dates for upcoming events with notification going out to members with email. Overall I love this program.

Holy Moly, They've Got It All!

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet is an extremely easy to use platform that has unmatchable tools. Period. It certainly is a one-stop shop for all communication - from group texting to mass emailing, fundraising & payment collection, membership & event management tools.

Our Church Leadership is beyond satisfied with the increased level of success & participation that we've been able to achieve amongst our various ministries. If you're looking for a quick, easy, and helpful solution for strengthening your group, then MemberPlanet is for you. We highly recommend this system to all other churches and growing organizations!

Fantasy Football- The Money League

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been Commissioner of The Money League( Fantasy Football League) for the past four NFL Seasons. It is a highly competitive league that generates lots of dollars and regular pay outs. The first two seasons were chaotic featuring many arguments, missed payments and feelings hurt. For a second, I didn't believe that our league would last and then a friend told me about MemberPlanet. I did some research, read some reviews and instantly signed up. The first season could not have gone smoother, actually generating more league revenue due to the increased trust with cash handling. Believe it or not, It's easier, mentally at least to send your money to an account as opposed to a designated cash handler (usually a member of the league that nobody trust) even if you are paying a slight tax. The second season triumphed the first tenfold with the league almost doubling the previous years revenue. Its easy for me to say that while providing world class customer service to my co-members and I, MemberPlanet has secured, simplified, satisfied and stabilized The Money League for seasons to come.

LOVE member planet

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: great customer service! I always feel valued.

MemberPlanet is amazing!

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has been so helpful to our nonprofit organization! The company has helped us streamline our activities, making administative tasks so much easier. We really enjoy all of the capabilities that MemberPlanet has to offer and can't imagine life without it!

Quick, easy and efficient

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Nothing but pros. It is extremely user friendly and helped me stay organized throughout the whole year. I play all sorts of fantasy sports and sometimes it can be a pain to collect from all the people involved. With member planet I was able to do that with a simple click of a button. It saved me tons of time and left me virtually stress free. So easy to use and so efficient. Member planet for president!!

Contact Management

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer service was very helpful. I use member planet to store my contacts and to send mass emails. It is very easy to use and a great tool for people in my profession.

Exactly What We Needed

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet is user-friendly and intuitive. It provides us with an excellent tool for fundraisers, dues payments, and general communication. I have recommended it to several other organizations for their membership needs.

Awesome and outstanding

Apr 07, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet allows our chapters to pay assessments online, which provides a better accounting system for the financial secretary. In addition, it allows members of the finance team to be able to pull their information as needed and to submit a report in a timely manner.

I have found the staff (in particular Patrick Terrian) to be extremely helpful, when there are times they could have pointed me to help forum.

We are grateful and thankful for Memberplanet.

Efficient, Friendly, and Engaged

Apr 07, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Memberplanet has actively shown that they are willing to go the extra mile for our business. Reaching out to chapters of our organization on a personal level has truly shown us that they are not only paying attention to their users, but committed to them.

Member Planet Rocks

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the system it is easy to use, and the staff will assist you in any difficulties you may have. I have referred the use of the site to family members working on a family reunion, small businesses, and parent groups. This site can be an asset to many of your project or group needs.

Great for any greek chapter

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This platform helps my chapter stay connected in the easiest way possible. Having all of our members in the platform, with information customized by our organization helps us stay organized and efficient.

Another big plus for MemberPlanet is their donation campaign builder. With our Fireman's Challenge event coming up this spring, we can easily collect donations and have a successful event without any worries. Definitely a great platform for any chapter looking to make managing their chapter easier

Amazing site!

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: memberplanet has everything I need to run by group all in one place - and it's easier to use than any of the other sites I was previously using. The coolest part is that a basic memberplanet subscription has really powerful tools and customizations that would normally cost a ton as upgrades on multiple sites.

I am in love with MemberPlanet!!

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The support is unlike any other web-based product I have ever encountered; user-friendly system, even better technical support!

Works great

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are a few areas that need improvement like financial forms connecting to member information, but otherwise good.

School events and registration

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use
Excellent customer feedback

Consistent product with good customer service

Apr 06, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: My experience designing forms with and without a payment field has been a consistent experience over the past few years. Member Planet staff is always able to provide assistance and it is a pleasant experience working with them.

MemberPlanet streamlines Organizations' outreach

Apr 03, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Because this software encompasses so many features, it first appears daunting. However, new users can quickly be brought up to speed and therefore effectively and efficiently utilize all MemberPlanet has to offer.

Fabulous Support

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Without Member Plant and Rachel Beck I would have been crippled. She guided me through every step to a seamless, perfectly executed event with ZERO problems and NO errors. I wouldn't think of doing an event without them.

Easy to use

Apr 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer Service is outstanding, They have been able to solve my issues with an email ro call
Very easy to use for events and collecting money for events and dues

MemberPlanet will help you manage your group better.

Apr 02, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you're tired of juggling email, databases, newsletters, phone calls, websites, Facebook postings, dues collections and other methods just to keep your membership group functional, adopt the all-in-one benefits of MemberPlanet. The tools available on MemberPlanet will help your membership group be more productive with less hassle so you can enjoy managing your group.

Easy to Use!

Apr 02, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's been very easy to use and the help I received from Member Planet was excellt

general experience

Apr 02, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I've been generally happy with Member Planet. It makes it much easier to manage a 60 person business group (than doing it manually). I've struggled sometimes making sense of certain features and just haven't had the time to go through the tutorials so relying on the intuitiveness of the processes. I tried sending a broadcast (several times) and it indicates that it was successful, but nobody is receiving it. I also wish you could universally change the time zone. Everything defaults to Pacific time and you have to constantly change this to the correct time zone. The more familiar I become with it, the better I like it so most of it is just a learning curve.

Everything we need!

Apr 02, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Kudos to your developers for designing a product that is all-in-one. I am involved with a small non-profit with a small but growing membership. We've reached the stage where we need to be a lot more in touch with our membership. Being able to send emails, email blasts, newsletters, have distribution lists etc. all in one place that is SO easy to use - slight learning curve- is fantastic. We can link to our website, connect with Facebook, Twitter, etc. and take membership payments online and have them connect to our account.
Any questions that were not answered in the support database were answered by phone by Patrick who was fantastic. [ Thank you Patrick!]
For those of us who have worked with contact management systems this is very easy and for those who haven't it's a very easy way to get started.
This is a very affordable product for small groups that want to be able to do big things to grow their membership.

Great product, outstanding customer service.

Apr 02, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The platform has allowed our collegiate chapters to engage in online fundraising with minimal set up. The MP staff is world class in that they consistently provide prompt and personalized service to all of their various clients. They need to work to improve their reporting and funds transfer processes. With that said I would recommend Member Plant to any organization interested in creating an online fundraising presence.

love collecting donations on the go

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am currently the leader of a service group named Hockey for Health which consists of 10 individuals derived from my club hockey team. Our goal is to fundraise over $30,000 to travel to South America to aid the less fortunate. Throughout a 2 year period through fundraising events, reaching out to different communities, and sending mail/email campaigns. In order to reach our goal, we needed a platform that allows us to raise funds, set-up events, create event registration forms, and send newsletters. Memberplanet has all of the features we need and more. I can simply set up a donation campaign and share it with the world in less than 5 minutes. Also, MemberPlanet allows users to create supporter pages which gives others the ability to create their own donation page to assist us in raising funds. This is great because it allows us to effectively reach more people. Let¿s not forget that you can even collect donations on the go with the mobile app. MemberPlanet is the way to go if you are looking to maximize donations and outreach.

Chapter Communication Made Easy

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our chapter has been using all different types of communication including Facebook, yahoo groups, basic SMS text messaging, etc. Although these methods of communicating have worked in the past, I wanted to implement an easier more efficient way of sending out updates and messages to my chapter. I came across MemberPlanet, and saw they just released a new feature that allows members to send email/text at the same time from the web platform and from the mobile application. This feature alone sold me on MemberPlanet because it was the perfect solution to easily and effectively communicating with my chapter. If I need to send an urgent message to specific members, or my whole chapter, I can. Being a college student, I am always on the go and MemberPlanet¿s mobile integration has made my life easier by allowing me to send messages on the go. We have a spring event coming up which is successful year after year. I will definitely make sure our chapter uses MemberPlanet for our event set-up, as well as receiving donations. Overall, the new broadcast feature is more than effective and I haven¿t seen a platform that has anything comparable to the broadcast feature. MemberPlanet is definitely the way to go for any chapter looking for an easy/efficient way of communicating, managing, and organizing chapter activities.

Awesome!

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet is a great way for an organization to network within itself! Too often we only see networking as something that is considered with meeting new people. However, what do you do after when you successfully network with someone? More often than not you forget them! MemberPlanet is great in making sure you stay in touch with the going-ons in your organization, which keeps activities moving smoothly!

Perfect for Management and Marketing of 80+ Clients

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: On a weekly, sometimes daily basis, we require some form of communications with our retail community here at the shopping center. MemberPlanet has made this process super easy and efficient to be able to do so and make sure that our communications are getting in the appropriate manager hands. It's user friendly platform allows customization so that retailer managers know when the memo is urgent and needs immediate attention or when we are simply sending out our quarterly newsletters and other promotional opportunities. It's also very helpful because retailers can respond to content easily and quickly, and those responses are all returned to management in one format and one place. From a marketing standpoint this is critical especially when managing 80+ retail accounts when retailers have marketing materials to report on a daily basis. From new developments to promotions, community updates to management memos this platform is perfect especially because I'm able to track who's opened the message to ensure and prove managers have receive the message. Easiest and best program I've used in my 10 years managing and marketing in the real estate/retail industry.

Rather Pleasurable And Effective

Apr 01, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: It seemed I did not receive any complaints from users on use and ability as well as accessing.

Zeta Phi Beta Thanks Memberplanet

Apr 01, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Zeta Phi Beta Sorority, Inc. used Memberplanet to manage our Finer Women Don't Haze Tshirt Campaign. The excellent customer service our group received as we were setting up our website was unmatched and three years later MP is still in a relationship with Z Phi B! Our independent website and the personalized features we included helped to make our project one of a kind and a major success! Thank you MP for being "second to none."

5th grade Jack Kramer club party

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Awesome, easy couldn't be better!

Accessabilty and Organization

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has greatly improved productivity within our chapter. This program is easy to access and use. It also helps keep us organized along with saving us time. MemberPlanet is an excellent tool that our chapter will recommend to any other chapter!

Since graduating, I needed a form of communicating with my chapter, as well as a platform that g

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, quick to learn

Great Management tool!

Mar 31, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We used a different site before for myorganization adn since switching to member planet, the ease of mass communication is very pleasing. It has so many different tools to utilize. Awesome site!

Great Service

Mar 31, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Though I have been a user of Memberplanet for awhile, I've only just begun to tap it's full potential. The customer service is wonderful and friendly. I vetted the other group sites and found memberplanet to be the best and they haven't let me down so far.

Perfect solution for nonprofits

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use surveys for owner adoption applications, events and broadcasts for our adoption days. I finally cancelled our square account since the support team informed me we can collect payments with the free app. The ability to collect credit card donations on site is awesome, better yet there are no external devices to break or lose. Our puppies and staff love memberplanet and can't thank them enough!

awesome Company and Website!!

Mar 31, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has more than doubled my chapters productivity! We are getting more done with less hassle and the ease of using the website is phenomenal!!

MemberPlanet Rocks!

Mar 31, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has made management of contacts and communications with our group a snap. We can effectively communicate with our group quickly and as frequently as we choose to do so. On the two occasions I had to contact MemberPlanet for assistance, they were on it like super sonic. They effectively diagnosed my issue(s) and got me steered in the right direction. And it was much appreciated.

Great platform for group engagement

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet is a great system that allows you to create surveys, emails, payment forms and many more. I joined MemberPlanet to keep my group engaged with what is going on. From a member side, everyone I communicated with says the online forms and emails I send out look great and professional. MemberPlanet has great customer service as well.

Easy to navigate, but email campaigns can get tricky

Mar 30, 2015
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy site to navigate. Email campaigns can get tricky due to different "groups". If a member restricts their email or gets bounced, I wish there was an easier way to undo those if that member wanted to start receiving emails again. For membership campaigns, it would be nice if there was an easier way for members to pay their dues if they didn't recieve the email - like being able to email them a direct link to pay dues. Great customer service, always responds quickly!

Love MP

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Member Planet for several years and love it. As a back end user it is simple to set up the forms, customer service is easy to work with if you have questions and our parents love the ease on their end. We have gone virtually paperless now from a registration that just 4 years ago used about 20 pieces of paper per family.

Throughout the school year we have a variety of occasions that we are able to use the platform from carnival to RSVPs on events. All of it is simple to build and the parents agree that they prefer the ease of one click to returning paper forms.

Weekly we use the communication feature for our newsletter and our parents are up to date on what's happening at the school. Before Member Planet it was hit and miss; now we know exactly who gets our emails and who is opening them.

I highly recommend the transition for any school. It is a great investment in the short time it takes to get to know the platform and the cost of doing business is nominal compared to the return in parent participation.

Amazing Member Management Portal

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Member Planet brought our organization out of the dark ages of excel spreadsheets, e-mail lists and hounding members to register/pay for events. Now we are wondering why we didn't make the move sooner! We looked at several other services and were shocked to find out how much more MP offers at the same price or less than their competitors. This has saved us (Board Members and Staff) countless hours of mind numbing work. More importantly, it has allowed us to increase the effectiveness of our member communication and collection of payments.

Love it!

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I wanted to utilize something other than GoFundMe and some of the other sites that are out there. I desired to utilize a fundraising site/system that provided more options, and provided more of a professional feel my cause. Thank you Memberplanet.com

Love it so far!

Mar 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was able to quickly create a survey and a newsletter, even though I am new to both activities. I love the fact that the survey results can be exported to a spreadsheet, thus instantly creating my volunteer database. It is easy to go back and edit the survey even though it is already live, which I really appreciate.
I figured out how to send a newsletter, but it did not let me send a plain email, which is odd. Also, the recipient list I made for the survey did not seem to be available for the email service. I'm gathering that maybe you can only send emails to members, whereas the surveys and newsletters can go out to anyone. Seems to me you could just as easily spam with a newsletter, if that were your intention.

Fantastic product

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, simplified, but powerful. It does everything we need.

Great way for members and general public to make payments online

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We've used MemberPlanet for a few years now. There are several types of payment systems. One that can be tied into a member database where all members (or subgroups) can get "billed". another allows you to create a form for a one time event where people "opt in" to pay. All the funds are processed and transferred automatically on a weekly or monthly basis (your choice) to your account. It is easy to set up & easy to track reports via the reporting system.

5 stars around

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service at MemberPlanet is top notch!

MemberPlanet is all you need to manage your organization

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Manage your member contact list - check.
Store photos from events and share with members - check.
Manage events, RSVPs, and payments - check.
Communicate with your members via a user-friendly HTML e-mail system - check.
Communicate with your members via SMS - check.
Integrate all aspects for donation campaigns - check.
Able to also do it from a phone app - check.

MemberPlanet combines all the tools you need to effectively implement your organization communication, event, and fundraising goals in a professional and user-friendly platform.

Excellent online tools! Our association has really grown by using this powerful product!

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our association was struggling with managing our member database and being able to use one online technology to focus on our day-to-day operations. Then we were introduced to MemberPlanet through a partnership with our national organization and all our problems were solved. Since moving over to MemberPlanet we have seen an increase in alumni engagement through dues collection, donations, event attendance, email communication and overall growth by providing an easy way for our alumni to stay involved. Best of all...it was easy to implement and is simple to use. The customer service experience really helped us hit the ground running and is always quick to respond whenever we need help.

Great Company, Awesome Customer Service

Mar 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Member Planet with Delta Gamma and have really enjoyed all the features available. We can collect money easily online, set up registrations and send email blasts to all our members. It really is a one stop shop! I even utilized Member Planet for my High School reunion to gather online registration and funds. Any time I have a question, customer service is quick to answer and help!

Easy to use and very effective

Mar 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you are looking for a management platform that is easy to use and has all of the features that you need to manage your organization, then MemberPlanet is the platform for you. Not only does Member Planet have the tools you need(event creation, donation campaigns, easy membership functionality, email campaign creation, custom payment forms, and various communication options) but it's one of the only platforms in the member management software industry that doesn't charge per member. My web-based networking/ event organization has achieved total organization and n helps us focus on how to keep moving towards success. All of Member Planet's features are great and time-efficient. If you're looking for a platform that is user friendly, as well as effective, Member Planet is perfect. You can also try it for free!

Customer service is excellent

Mar 24, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Process takes some getting used too but customer service is A+++

Easy and great tool

Mar 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our school loves using MemberPlanet. We have used it for PTA Memberships, Yearbook purchases and fundraising. Having all the info, class, student information in one easy place and being able to export to an excel spreadsheet is super easy.

Wonderful Tool!

Mar 24, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I began using this site as the local administrator of my sorority's alumnae group in my area. I found the software easy to use and very logical. The options available to send emails and newsletters to the group, manage a calendar of events, and to connect members make it an excellent resource for advertising and managing communications amongst members! When I had questions, the support staff were very thorough and helpful! I would recommend MemberPlanet's services to anyone!

Great tool for group management

Mar 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is such a great and innovative platform that has simplified the process of group management. I love that I can view and manage all my groups in one spot. The online tools are very robust offering everything from email campaigns to financial reports. Thanks Memberplanet for saving me so much time.

Great for classroom parties

Mar 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MemberPlanet has been great for managing our classroom parties. I have used it for two years in two classes to keep parents up-to-date on the classroom parties and collect funds for the teacher gift. It has been simple and easy to use!

Great Product, Great People

Mar 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After using other member systems the move to MemberPlanet was an amazing one. Our experience with MemberPlanet had been so positive I genuinely don't have anything negative to say. When we had an issue, we got an immediate response and the issue was resolved or explained. I am so glad we moved and won't ever look back.

MemberPlanet is awesome!

Mar 04, 2015
5/5
Overall
5 / 5
Ease of Use