Who Uses This Software?

Associations, organizations and AMS firms that need a member database, event registration system, website, website content management system and other tools necessary to manage their organizations.


Average Ratings

21 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/month
    See pricing details
  • Pricing Details
    Full pricing available at memberleap.com
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Vieth Consulting
  • www.viethconsulting.com
  • Founded 2000
  • United States

About This Software

MemberLeap includes many features that can assist you in managing your association. It includes a powerful member database system to allow you to track dues and communicate with members; sophisticated content management tools to easily keep your website up-to-date; call for proposals, event registration, and exhibit booth system to handle presenters, conferences, and tradeshows, communication tools to keep members engaged, and online learning and CEU tracking. Try a Free Demo today!


Features Checklist

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

Product Reviews

Teaching an old dog new tricks

Feb 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am 79 years old and not very computer smart. I am FORBPO's Treasurer and the primary user of the MemberLeap program. This whole project has been a challenging experience for me. The personnel at Vieth Consulting, who were involved with our project, have been very professional and patience with me which was greatly appreciated and gave me confidence to continue to go forward. The billing program has reduced much time and has resulting in a greater and more timely response from our members. The ability for members to review their personal data and make corrections or up date their information has reduced the time that I had to spent doing that task in the past. The Event part of the program was more of a challenge for me in setting up the event and the registration for our annual event. After some trial and error and assistance from Vieth, I was able to develop and put on line our annual convention program and registration. The one thing that the program did not accomplish, which was a disappointment, was the ability to produce a PDF Registration Form. FORBPO's member are mostly elderly. One third of our membership do not use computers. I had to develop a separate PDF registration form using another application program. I have to manually enter the information from the hard copy registration form into the Event program in order to trap all the event information that I need to track. There have been some minor cliches but the more a work with, and the better I understand the program, the more a like it. I have only been working with your/our program for less than 30 days. However, for the most part, it is fulfilling our business needs. I believe the more I work with and understand the program, the more I will learn the full potential of the program.

Vendor Response

by Vieth Consulting on February 07, 2017

Hi Kermit! We are so happy that you choose MemberLeap. I am checking with our event programmer to see what it would take to create a PDF of your event registration. We'll be in touch! Take care!

Lots of Research and Decided to go with MemberLeap

Jan 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I did lots of research when switching from memberclicks (really bad experience with them) and landed upon Memberleap - love them! Huge value for your money and the best customer support. The admin side is confusing to use at first, but it does get easier to use by the day. From a member standpoint, things are simple and easy to find. Our website looks 100,000 times better after working with Memberleap. Highly recommended!

Vendor Response

by Vieth Consulting on January 11, 2017

Awww! Thanks for the awesome review Emily! We love having you as a client!

Good all in one

Jan 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Their team is very responsive and helpful. They worked with the branding team throughout the process and adapted to our needs well. The back end is a little clunky and could use updating but it is worth the price. We needed a central location to help manage our association and a web designer. It was a great choice.

Vendor Response

by Vieth Consulting on January 06, 2017

Thanks for the review Jesse! We are so excited to welcome CCAA to the MemberLeap circle of clients! We look forward to serving your membership needs for many years to come!

Veith Consulting Web Design and Support

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We are a state-wide organization that provides professional development for the field of volunteer engagement through networking, idea exchanges, training, and an annual conference. We use this website to manage our membership, communicate with our members, and market our training and annual conference. The site allows for public pages and pages for member access only.

Veith's web designers worked with us to build the site and the appropriate pages. The back end is very user-friendly and intuitive. It is easy to navigate, change, add or update information. The event registration module allows complete customization. All of the modules have robust reports. The built-in 'Help' system is very complete and easy to access. Their customer support is unparalleled. Email queries are answered swiftly and unlike many other websites, the staff answers the phone to help solve issues.

I would recommend this business and their talented group to any organization looking to build a new or redesign an existing site.

MemberLeap Review

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: From site architecture planning to graphic design, and from the first contact eight years ago to ongoing service today, my experience with Vieth Consulting's MemberLeap has met or exceeded my expectations and those of SSGA's members.

Recommendations to other buyers: Try it.

Vendor Response

by Vieth Consulting on November 07, 2016

We truly appreciate you as a client and look forward to serving your membership needs for many years to come!

Fantastic Customer Service and Great Software

Jun 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have had only positive experiences with Vieth Consulting and the MemberLeap software. The software is very user-friendly, and we have been very pleased with the various customization options available. As our organization is ever-evolving, it is important that we have a software platform that is able to grow with us - MemberLeap delivers, largely due to the outstanding service that Vieth Consulting provides. They are excellent problem-solvers, and are always eager to help ensure the software is meeting our needs at every turn. The software offers a variety of functionalities that have been integral to building our member database and sales leads. I would highly recommend this product.

Thank you, Vieth Consulting!

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Vieth helped us consolidate all of our member information into one online site. We were able to move five different online sites and pages with member information and benefits to one web site. I can now invoice, manage payments and more for administrative work, while our members can access their own online accounts, see what they paid, pose questions to other members, upload photos and more. Our site is friendly and easy to use. We love it. Vieth's customer service is excellent.

Excellent Customer Support, Superior Response Time, Ease of Use

Jul 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Vieth Consulting for our state association website hosting for 2 years now....they are quantum leaps above our former web hosting company! No longer do we have to wait days or weeks for website editing, we do it ourselves in minutes! The MMS interface is so easy to use, even for a relative novice as myself.

On the few occasions for which we have required service, they are EXTREMELY efficient in responding to our issues and solving any glitches.

We find Vieth Consulting innovative and very, very customer friendly!

Highly Recommended!

Jun 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before working with Vieth, we had member information spread across 6 spreadsheets, and an update in one did not mean that they were all updated. We also had a complicated spreadsheet to track dues, and all reports were basically manually compiled. For the website, we needed to spend a large amount of time and money to make simple updates. Last year we spend 2 weeks of 2 people's staff time preparing invoices--that's 160 hours of work. After integration from Vieth, we did the same work in less than two hours.

Through Vieth's services, all of our spreadsheets, contact information, and dues information are integrated. We have one source for our data. The website is easy to update, much like a document in Word, and we don't spend additional funds to make small updates. We can keep it relevant.

Vieth staff were fabulous to work with, responsive to our many, many questions and very professional. This process requires commitment and a point person from your organization/association to manage--but if you have that person, the process will flow easily.

We are VERY happy with Vieth and the MMS system

Dec 02, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: -Very easy to use admin console. Once you figure out where everything lives it is easy to get around the system

-We have a great deal of flexibility with the system when it comes to customizations. Vieth is great with making changes for the better. If it is outside of the normal system requirements there will be cost associated however with our last system we could not customize anything

-Member side is straight forward. Easy to use

-It does what they say. Sales team is very open with their product. They don't promise anything outside of the system functionality

-Very few bugs. Our last system had new releases often however they usually introduced new bugs to the environment.

-The support staff is VERY responsive. I was worried at first as the staff is on the smaller size however they are much quicker to resolve issues then our last "big name" system. I will send in a support email and someone is working on it that day!

Cons: -A couple of the system generated pages could do with an update on their look.Overall very happy with what we have.

-Newsletter module is much better then our previous system but could do with updating. I understand this is on their list of things to do.

-Some of the system pages do not allow you to add your own text to the page. For example if I want to add a statement to the file manager page I cannot without Vieth adding it for me. It would be nice to have that ability.

-They do not have a subscription module which our last system had. They do have the ability to do custom member types and they do have a online store.

Overall: We moved from Avectra Netforum/Memberfuse to Vieth. We were very unhappy with the Netforum system and the Avectra support team. Moving from a big name system to Vieth was a bit scary but I have to say the experience so far has been amazing. From the start I could see the major differences. Vieth came up with the design for our site and then built it very qucikly as part of our implementation fee. They took care of everything which was a big difference from Avectra. Once in the system I quickly realized how much easier the MMS system was to use vs. Netforum. I spent months getting Netforum setup to work the way we needed and MMS was about 1 week. Avectra promised a bunch of functionality during the RFP process and then we were surprised to find things not working the way we expected. Vieth was very honest and we got what we expected. A support ticket at Avectra would sit for a few months but at Vieth it is worked on that week. We are very happy with Vieth and highly recommend them.

Great Product

Oct 28, 2012
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The product is everything that we need as an association and has a whole lot more capability than we use.

The Vieth team are very responsive and speak in a way that makes the system understandable for us non-techy types.

Cons: None that I have found.

Overall: Great product with great support.

Helped us a lot

Oct 20, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: MMS has automated many processes for us that used to be labor intensive for our all-volunteer non-profit 501C3 organization.

Our membership has grown greatly as a result which feeds our bottom line which allows us to fulfill our mission.

Support has been quick and good.

Cons: Complaints are minor

Overall: I highly recommend MMS by Vieth Consulting

CPartyUSA

Nov 24, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great customer support

Cons: None to date

Overall: We Recommend

Very Effective Web-Based Membership Software Package Solution

Sep 21, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This has been a very good solution for our organization of just over 300 members.

Cons: Still takes some time to understand as it has a number of great features.

Overall: I would recommend this product to anyone seeking to build an effective membership backend to their website.