Tendenci

Tendenci

4.5 / 5 6 reviews

Who Uses This Software?

Associations, NPOs, NGOs and large organizations (including companies) looking for an Open Source solution to manage very large web sites. We serve large associations and NGOs globally.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $169.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Tendenci
  • www.tendenci.com
  • Founded 1997
  • United States

About This Software

Tendenci is The Open Source AMS (Association Management System). An open community-based solution for non-profits, associations and NGOs globally. A mature AMS that Includes membership management, event registration, fundraising and more. Built by listening to you since 2001, it is extensive and guided by the needs of hundreds of hosted and thousands of independent, multilingual open source installs globally. For visionary leaders who understand serving responsibly demands the open future.


Features Checklist

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

Product Reviews

Worked with them to design and build new site and used it daily. Fantastic customer support!

Apr 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Functionality ... can do most anything our business needed for less money than similar competitors out there. And the customer support is second to none.

Cons: The software is not intuitive. It isn't always easy to fix issues myself and I often have to email the team. Luckily, the team is incredibly responsive. I started the job with no knowledge of any kind of software and now have a pretty good understanding of formatting etc.

Recommended for Companies with little IT expertise on staff.

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Tendenci for about 6 years and it has really benefited our business. As a smaller non-profit we do not have the budget to have full time IT coders on staff to maintain a website in html code. Tendenci is very user friendly and we have been able to train our staff of clinicians, communication majors, and admins to easily utilize the platform. Since we provide 80 plus support groups in the community, we need the ability to quickly update our website if there are closures due to weather. The ability to update our website often also helps us rank higher in the search engines since we have new content. We would recommend this platform.

More features and security than most enterprise software

Apr 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The rich set of features and modules built into the software. From calendars, to galleries all the way to News publishing and newsletters. It helps build an organization right out of the box.

Cons: It could use a few more integrations with other software, but we have overcome some of that with IFTT technology.

Overall: My experience with Tendenci is that they are very security focused first as a company and as a software product. Being an open-source, community driven software, my clients are concerned with their presence on the web and protection of their resources. Being part of an open source community aligns with their values. Freedom is good. But they also trust in the history and focus of a community dedicated to a strong product. We host with Tendenci for security and features. Like other open source solutions, we like knowing that we CAN host ourselves if that is a better option. Our clients haven't needed to fork the software for their own use, because the features are there. Tendenci has greater functionality and newer technology that the competition. Many enterprise level solutions aren't available with the same bundled (it's in there) functionality. We too often see clients get beat up with maintenance of installing additional modules, features and making sure they are secure with proprietary software. WIth Tendenci, our client websites needs are met and safe.

Disclosure: years ago I worked at Tendenci. I still recommend it to my clients if it is the right fit for their goals and we use it to power our own website.

Don't use Tendenci

Dec 04, 2014
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: We have been Tendenci customers for several years. The platform was always a struggle to use and customize, but in recent months, they have really reached a new low in terms of the service we're getting.

Some time ago, Tendenci promised our nonprofit direct access to their database for third-party login validation for a portal we set up for our constituents. Then one day, without warning, our login integration stops working. It takes over a week to get any kind of explanation -- then they tell us they switched hosting providers.

They tell us we can't access the database directly anymore, but if we set up a SQL Server database on our own, they can send nightly updates to our own hosted server. So we say "fine", and they send us the data, but the problem is, they don't set up scheduling correctly and our data never gets updated after that. We find this out not from them, but from users of our third-party application who can't log in weeks after resetting their passwords.

Lots of back and forth ensues. We're passed around from one person to the next. Nobody at Tendenci can seem to figure out how to correctly set up nightly updates from one MSSQL Server database to another -- even the Director of Technology. They give us one excuse after another. When they can't make it work, they blame it on the permissions we provided them to our server, even though we demonstrate to them time and again that their permissions are sufficient. Months later -- even after contacting Ed Schipul, Tendenci's CEO -- the issue remains unresolved. Ed, for his part, seems to think that if he just sends us his professional bio and talks about some things he spent too much money on recently, we'll have sympathy for his poor beleaguered company and will tolerate these continuing issues.

Now, to top it off, our website is completely offline for the fourth straight day, as the result of a Cyber Monday attack that is now well into Cyber Thursday. Tendenci proved unable to prevent this, but what's 1000x worse is that they're apparently 100% incapable of resolving it. This has been a huge embarrassment to our entire organization. Any nonprofit should have serious reservations about using Tendenci's services.

We've used it for more than a decade

Jan 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I first used Tendenci while I was an officer of a local chapter of the Public Relations Society of America. It was easy to add and edit content and made managing and promoting events very simple with our own online registration that saved the chapter from paying a third party service such as cvent. The easy to use online job board, which enables employers to immediately post jobs and pay online without any administrative support, also generated revenue for the chapter. Over the years, I have encouraged more than a dozen clients to migrate to Tendenci. In fact, I like it so much, Tendenci powers my PR firm's website as well!