Who Uses This Software?

Wild Apricot is web-based software for small associations and non-profits to help manage membership, website, events and other activities. It's powerful, easy-to-use and affordable.


Average Ratings

242 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.7 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/month
    See pricing details
  • Pricing Details
    Plans are flat-rate and all-inclusive.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Wild Apricot
  • www.wildapricot.com
  • Founded 2000
  • Canada

About This Software

Wild Apricot helps thousands of organizations spend less time on administrative tasks, like processing payments and updating Excel files, and more time on growing their membership. Its designed for volunteer run and small staff organizations with a user-friendly back end so that you dont have to be a technical genius to take your organization to the next level. In addition, you'll have access to a community of peers and experts that share knowledge and best practices. We've got your back!


Features Checklist

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

Product Reviews

Bookkeeper

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: I have not dealt with anyone in Customer Support so I cannot rate you there, but I'm sure it is great too!

Awesome website product for the Iris Garden Club!

5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been very pleased with the functionality of the website for our club with a membership of 114. Setting it up proved a bit challenging since I knew nothing about macros, templates, gadgets, databases, etc. I had a large learning curve and couldn't have done it without the wonderful technical support offered by Wild Apricot. Using screen shots to communicate my issues worked wonders. Often I wasn't able to put into words the problem I was experiencing, but some how the support could figure out my issue!! A+++++. Support helped each step of the way! Using the website has been a wonderful way to communicate with the membership and a great place to store our documents. The Treasurer is liking the online payment options as are the members! Lots of benefits and everything needed is at the membership's fingertips when needed. It has been a bit of a learning curve for some of our older members, but I think with time that shall pass! Great product and great customer email support. I personally have struggled with phone support. I think it was my inability to express and communicate the issue and sometimes the tech person's accent! Seems Wild Apricot is constantly working to improve the experience! Give it a try! I don't think you will be disappointed! Thanks again Wild Apricot

Excellent software for membership/attendance of meetings/conferences

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: This software is very easy to learn as an administrator of the program. It made registration very simple, all of the work was done for us and all we had to do was choose the information we wanted and export it to an excel file.

Pros: ease of use, mostly self explanatory

User friendly and great customer support.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were able to convert our membership database from a custom program. We got everything we had before plus so much more. It was easy to set up and maintain. Customer service is excellent as well as online help.

More than Great!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used your program for quite a few years now and have never been disappointed in your product. And your service....well, it deserves more than 5 stars...but that all that was on your survey....hahaha!

You have a terrific product that has made our association more productive, saving us many many many hours. And saving those hours, we put to better use, like growing our association, helping our members, etc!

Every single person that works at Apricot is totally committed to helping their customers. They reply within minutes most of the time with exactly what I need to know.....and I absolutely love their sense of humour and each one has a special Apricot Title.....that makes them part of the big delicious Apricot Tree!!

Keep doing what you're doing!

Have a super great day!
Dianne

Great Membership Website for our Club

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have been using Wild Apricot for quite a few years now for our nonprofit model railroad club. The ease of use and event software makes it so that anyone with just a little keyboard knowledge can run the site.

Pros: Ease of use

Cons: Needs some sort of way to set up an online store so that we could sell club merchandise

Excellent software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using this software for about 9 months and after a bit of a learning curve, found it to be very intuitive (and the Help sections walked me easily through set-up).

Review of Wild Apricot

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As I work with the "Back Room" stuff I get to see more than the Web Pages.... and I have not found too many problems working there, so far. Everything is where it's supposed to be & accesable.
Happy to be working with this program.

Pros: Ease of use.

Cons: all good

Recommendations to other buyers: no

I rarely give anyone 5 stars

4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Wild Apricots works well for our organization. It is a good way to handle our membership database and gives us a presence on the web.

Single Baby Boomers Social Club

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Wild Apricot is great for over 1100+ members. We use it for membership management & to sign up for activities. Customized website is excellent to use with mobile devices.

Event Scheduling Needs Work

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: First,
I do love the software and feedback from my members has been great. There are some issues with the event Scheduling, in that most of my events are posted at the beginning of the year so that I can track interest and participation from my members. Most of my members sign up for events as soon as they are posted. Sometimes situations arrive through the year, where they are unable to attend.
There is currently no way once registered for an event, to cancel the registration if something comes up. In addition, some of my events require certain memberships to pay a fee to attend, If they need to cancel and reschedule for a different event it would be nice if they had a way to do that without having to pay again.
We do not give refunds but I'm stuck with the task of keeping track of Cancellations and Rescheduling Manually.

Pros: It is so easy to communicate with my members, notify them of events and remind them of events.

Cons: Too Much Administrative Emails every time an action is performed by a member. It would be nice if instead (1) email came in Weekly or Monthly to summarize activity especially Event registrations, why cant there be an email option to receive a list of registrants for each event instead of notification every time someone registers. I want to turn this feature off, but I also want to at least be updated- Very Annoying

Recommendations to other buyers: It would be nice if it was geared more to "For Profit" organizations than just for "Non-Profit" The only avenue to collect money from Members is through events and donations. We currently sell "Products" with our club logo (T-shirts, Koozies, Decals, stickers) but there is currently no way to integrate that into the membership software or allow members to purchase without contacting me directly or attending club events.

Wild Apricot Rocks!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We started using the Wild Apricot platform over a year ago and it has made things so much easier for our organization. We even won a state wide garden club award for our site design using one of Wild Apricot templates. We've had to reach out to their support team a few times during site design for help and they were always been quick to respond. If you are serious about your club activities and want to improve the look and feel of your organization, I'd recommend you try Wild Apricot's services. They've helped us in many ways and made web administration fun!

Wild Apricot is a solid platform which adds useful functionality with each new release

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used Wild Apricot since the 2012 ski season for event management, member renewals, website content and bulk email.

The platform is reliable and predictable and the product offers excellent functionality in its ability to have events that are visible and/or available for sign-up to members only or to the public.

The financial integration with PayPal is virtually bulletproof and the "many-to-many" relationship for the settlement of payments and invoices is robust.

This is a solid platform for an amazing price with an admin interface that is much more intuitive than the other products that I have demo'd.

GREAT SOFTWARE FOR OUR CYCLING CLUB

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As our club grew from the 60's to in excess of 150 members and the need to collect dues and establish membership categories arose, it became very hard to manage everything with the paper system we had been using. Wild Apricot solved all that perfectly.

Wild Apricot helped organize our organization!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
Likely

Comments: Our small, non-profit organization of internationally located English teachers needed a "home" for our members to connect. Nobody on the board was particularly tech savvy; nor were we confident enough to build our own website. So we were thrilled to discover Wild Apricot (WA). The tutorials are fabulous, thankfully using simple English and easily understood, and the structure is intuitive to even the most novice user. The Customer Service team quickly replies anytime I have a question. We initiated a small annual membership fee of $10 to cover our cost, and WA's automated system tracks our member renewals with ease. We are still able to offer free memberships to our global and student members, and the general membership fees easily cover our annual costs. Our little site hosts all of our organization's history (past conferences, journals, newsletters, etc.), and we're hoping to soon add a Resources tab where our members can share unpublished curriculum ideas for teaching English language learners. I love that we can have members-only viewing for some things on our site, and open everything else to the public. Our annual conference registration is so much more organized now, and we love the ease of the Paypal system for payments. Of course there are changes we'd like to see, particular to our organization's needs and goals. Three times I've made suggestions to WA for site improvement, and the follow-up was quick, respectful, and thorough. Suggestions are taken seriously and are useful to the WA team for making site improvements and upgrades. I am happy to write this recommendation and assure you that anyone, absolutely anyone can create a useful and attractive website with the help of Wild Apricot!

Pros: Ease of use for general public, ability to create an attractive, efficient website, Paypal link for easy registration for memberships and conference fees, great customer support

Cons: Some limitations for the structure of the website

Recommendations to other buyers: For a non-profit agency, the cost can be a factor. You need a solid member base to cover the monthly or annual WA fees. We have about 200 paying members, at $10/year.

Wild Apricot A-

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: I have had a great overall experience with Wild Apricot ! They're product is logical, intuitive and well organized. In addition, I am extremely pleased with the product and customer support! The technical support staff has been professional, proficient and thorough when assisting me. I look forward to enhancements in the Events and Financial reporting areas to take this to an A+ product !

Pros: The screen layout and displayed information is very relevant to each task. I can get where I need to go with minimal keystrokes and from multiple screens. I like the ease of use modifying information, merging information, archiving and the overall database. Although I don't personally oversee the website functions, it's design options are professional and the functionality is great.

Cons: It doesn't provide for collecting some basic financial information to search and or select for reports and exports. Also, the event registrations do not allow for "easy" registration of multiple registrants.

Recommendations to other buyers: To be able to easily register multiple event attendees to an event or events that can be paid for in one credit card transaction, both from the administrative side and on the front end. Also the ability to record check numbers that are searchable and selectable for reports and exports. The ability to record a general ledger number to each event registration type, dues category and any non-dues or non-registration payments that would be searchable and selectable for reports and exports.

Outstanding Web Developer

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have been using Wild Apricot for about four years now. The Team has continuosly updated and revamped every aspect of the software, making it more functional and easier to use. The team at Wild Apricot has quick surveys that allow user to input reccomendations on what needs to be improved, and they LISTEN. I refer any new comer to the venue of non-profit organizational member / fundraising, to look at Wild Apricot.

Pros: Integrated financial functions, seperate event publication abilities, membership and contacts tracking.

Cons: Can't cut -n -paste docs into web page.

Recommendations to other buyers: GREAT for beginners to get youself known on the web quickly.

Excellent Source for Maintaining Membership Records & Sending Emails-Reliable & Accurate!

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have depended on Wild Apricot to maintain our membership records and distribute emails for about 4 years. This system is very reliable and efficient.

Pros: Dependable

Cons: Text in emails doesn't always appear the same as it looks to me.

Recommendations to other buyers: Thank you for providing a product that has multiple features and is reliable.

Recommended

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Our system had a failure and we could not access information, this was quickly and efficiently resolved by Wild Apricot.

Pros: The back office admin capability

Cons: I would like the web design capability to have some more creative designs

WA Club software review.

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Our club had been using WA for seven years and found if to be very functional and reliable, it's easy to build the Web site and no code is required, this makes it much easier for new webmasters to take over maintenance. Event management and membership areas are excellent. Overall 9 out of ten, the forum functionally is lacking otherwise I would rate it a ten.

Pros: Ease of build, ease of use, event and membership functionality, reasonably priced, good support.

Cons: The forum functionality is lacking functionality and behind others available, but it's integrated so put up with it.!

Wild Apricot - An Outstanding Web Hosting Service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It was just over a year ago that we moved our tandem club website to Wild Apricot. I have been the webmaster for DATES (Dallas Area Tandem Enthusiasts) since 2001. During that time we have used 4 web hosting sites including Wild Apricot. Hands down, Wild Apricot has been the superior web hosting site for our club. Moving to Wild Apricot has made my job much easier. Another cycling club in the DFW area moved to Wild Apricot based on what they saw with our website.

Pros: Ease of use, administration and management.

Cons: Can't think of anything at this time.

Recommendations to other buyers: Excellent support, service and web hosting features.

Easy to follow software. Even for a newby like me.

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have very limited html experience. With some assistance from cvmg headquarters I was able to use the wil apricot software to my advantage creating a webpage for my vintage motorcycle club. I managed quite well and created a webpage that is easy to navigate for other members of the club.

Cost effective, Fully-integrated Solution

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Wild Apricot allows us to manage our membership, events, marketing contact list and website content with great ease. This frees up our leadership team to stay focused on the mission of our organization. Our Wild Apricot handles many administrative tasks that other organizations have to do manually. Changing content on our website is a matter of moving gadgets around. We love what Wild Apricot does for us.

Glad we found you!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: We were looking for a place for our website - and didn't really have much experience in such things. Our most knowledgeable members found that WA was easy to learn - and have run with ideas for our group to be included on it. Some are still struggling - or perhaps more pertinently, haven't really tried!

Overall 5 Stars

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our chapter Board members, including Director of Communication & Technology (who handles website administration), vary almost every year. Wild Apricot's website platform and software helps immensely with continuity and bringing new members up to speed.

All in one approach makes life easy and affordable

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: This is an all in one approach to association management, and it does a good job out of the box in membership management, events, website, and email shots, sure, you might be able to find better individual software modules, but then you'd be dealing with four different platforms. It has good help and you don't need to be a computer whizz, but spend the time to learn it and it will pay you back handsomely. We are a small outfit and I manage it for (supposedly 30 hours a month). It transformed our approach and our organisation.

Pros: All in one approach - membership management, event management, website, email shots, all in one place. Robust.

Cons: There are always refinements that need to be made within details of the programme, but no deal breakers.

Recommendations to other buyers: Invest the time to learn it to get the most out of it. What seems strange at first will soon seem second nature.

The only full-featured membership software I have found

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Wild Apricot makes membership management easy, and adds website and other functions if you need them. You can still use other services alongside their membership database, and everything is in the cloud so you can access it from anywhere, even on your smartphone. A very responsive and positive company, they will help your organization get better while saving you time on membership maintenance.

Pros: Automated membership applications and renewals, with fully customizable email messages every step of the way.

Cons: If you have members who don't know there is an internet, you may have trouble using WA to manage your membership renewals!

Great Product For our Association

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Went looking for a website for your association back in 2010 and found Wild Apricot. To get the site and running to include migrating all member information was complete by myself in under a month. The one thing that I like the best is that they listen to what you need and most times they are able to bring it to life.

Tech support is unmatched and there self help tech manual is beyond good. I have never regretted buy this product and would recommend it to any association.

I have my own business and only wish there was a service out there that work for small business as well as this does for our association.

Annette Kaohelaulii's Review of Wild Apricot for Hawaii Ecotourism Association

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I was actually involved in setting up Wild Apricot when Hawaii Ecotourism Association first began using it. I moved the information over from a previous website to the Wild Apricot website. I did not do much of the administrative work until later. I made minor spelling and informational changes to the website and handled the updating of member information. At that time HEA had administrative help and I supervised the administrator, so I knew how to do some of the tasks and could find answers.

More recently, I assumed more duties as Treasurer of the organization, so I had to figure out how to do more of the accounting tasks. Previous administrators utilized phone calls to resolve problems, but I have not done that, yet. With the help of another volunteer, we figured out how to do many more tasks, pertaining to membership, accounting and messaging The help section usually gave us the answers.

I would recommend Wild Apricot to other small organizations because it can be customized. I am an older woman, so I have usually have problems with terminology and the technical aspects of using computers, but I persisted and learned to do many of the necessary tasks. This program is probably easily understood by a younger person.

Our membership

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We use Wild Apricot to maintain our database of members. It is logical, easy to use, and fast loading in switching between options and between member accounts. This past year we used the conference registration feature for the first time and it worked very well also. So far, for the past several years, we have been pleased and satisfied with the performance of Wild Apricot.

Pros: Read what I said in my review.

Cons: I really don't have any complaints. It works very well for what it was designed for.

Recommendations to other buyers: I can't think of any advice.

Good product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This software does all we need it to do. The customer support is excellent. Creating reports via the searches sometimes are difficult. But that's just me.

Pros: Pretty easy to use.

Cons: Some of the searches to create reports can be difficult.

Australian Association CRM Review

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Wild Apricot in our association now for just on four years and , I used it prior in another association for two years. The ongoing updates, training, integration with other sites and its focus on fulfilling the needs for associations is the reason we continue to applaud Wild Apricot. Many of the features you would expect to see on a much more expensive system are part of the Wild Apricot membership. Well done to the team and thank you for listening to your members/subscribers and addressing improvements in a timely fashion.

Great experience

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We needed to have the ability to book an event for our organisation using Wild Apricot. It worked very successfully. It was quite easy to use and there were no issues. Thanks very much.

Club with 1,000 members likes Wild Apricot

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Our cycling club successfully uses the Wild Apricot platform for the day-to-day operations of the club.

Pros: Basic services provides effective infrastructure.

Cons: We use the RSS and it sometimes changes without warning with updates. We'd like to integrate it with Google Calendar and MeetUp. We need an API.

Recommendations to other buyers: Good basic functionality. Responsive support.

Best 'Do it yourself' online website program I have ever used

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Once you get the hang of it, it is very easy to use; the overall quality and features & functions are excellent and being improved constantly; Excellent value for money and Customer support is the best I've experienced.

Pros: There is not much I don't like.

Cons: Because our group is generally in a minority with our type of use, we need to wait longer before some of the improvements we have requested, come to fruition.

Recommendations to other buyers: If you are looking to create a website for your group, don't go past this one (depending on your needs, of course).

Go Wild (no apricots were harmed in creating this review)

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I have used Wild Apricot's reporting and other functions. I found it easy to research past payments, make refunds or credits, and track transactions to answer member questions.

Very robust software

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We use this software for membership management, online membership directory, and event management. While a lot to learn, it has many great features.

High Praise for Wild Apricot

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: Great features, flexibility and functionality for this non-profit targeted software platform. We use it for the database, website, blast communications and event management. We've been using it for 3 years and are big fans!

Pros: robust functionality and integration

Always helpful

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have had to utilize the technical support several times. They are always helpful and considerate of a novice. Cannot convey enough times how well they handle all situations.

Wild Apricot does the job for us.

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I had a very expensive quote from a website developer for a new association website. Forced me to search for alternatives and found Wild Apricot. Enabled me to easily build a very professional website with no costs beyond the Wild Apricot charge. The membership management aspect works great and provides easy controls to specific sections of the website. 18 months into this and no regrets. Customer support on the few occasion I have need it has been excellent.

Customer Support

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Chalini is an absolute joy to work with. He's your best customer support! He has helped me with all of my questions

Association Management - Wild Apricot Style

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are a 35 year old Association Management firm that specializes in managing non-profit trade associations. Over the years, we have worked with multiple clients using the Wild Apricot platform.

From 200 members to over 1,300 members, we have been part of Wild Apricot's growth and
continued focus on upgrading and improving the technology we need to serve our clients.

The ease of learning and using Wild Apricot is a huge part of our success in providing our clients with consistent real time information that allows our clients to offer their members all the services, information resources and communication tools they require.

We are a "Can Do" customer service company. Our clients demand that for their members and we deliver it. Wild Apricot has been there for us from the beginning - together we look forward to 'what's next on the horizon.

Pros: Ease of use and dependability. We have never been 'down' or had any technical problems.

Perfect for Non-profits

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I feel very strongly about giving a favorable review to Wild Apricot. I am the Membership Chair for a small Friends of the Library group and the program provides all of the tools we need to manage our membership, send email blasts to members, recording donations to our organization, allowing members to register for our upcoming events, and all-around maintaining of our web presence (including allowing folks to join our group and pay their dues online). The support staff is amazing and never fail to respond within 24 hours, and with explicit and easy to follow instructions - always in a cordial and polite way. Wild Apricot is A-1.

Pros: Membership maintenance and ability to create and send email blasts.

Cons: Ease of editing content on email blasts and web pages.

Overall good website

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My experience with this website as membership chair of my organization has been very positive overall. I'm not the most technologically sophisticated and have relied on their customer support a lot. That, to me, has been the best part of this website. Support is always professional and knowledgeable. And patient! This website has a lot of great features for members. I would highly recommend it to any organization that values its members.

Wild Apricot Fills the Need

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Provides all the functionality needed to run a small non profit organisation ... and support is superb and FAST!

Pros: Support and range of management tools in one place

Cons: Missing some functions specific for our needs

Very Flexible -- Does So Much!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I use Wild Apricot for my karate dojo. The app allows me to easily change content, with powerful tools for creating/modifying content, including multiple pages. I would like to see more storage space for photos. I've found the support very prompt and extremely helpful -- very happy with this product!

Pros: Flexible -- can add and change pages very easily.

Cons: Would like a paid service (I currently use the free version) for $5 to $10 per month -- the lowest fee, right now, is $40 per month.

Recommendations to other buyers: My employer does not block my access to it -- very convenient compared to Wix, etc.

Wild Apricot

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Wild Apricot has been a huge help in managing our membership database. Renewal notices go out automatically and the payment process is tracked and easy to see you has paid and who still owes. We use the event modules for registration for our events and that has been a big help also. Before we did all this with spreadsheets, email, and snail mail; as a result we were never up to date and was subject to errors and headaches.

Pros: Membership tracking and managing. Event registration. Donation tracking.

Customer Satisfaction!

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are an Austin-based non-profit organization has been using Wild Apricot services for more than 4 years. WA is user-friendly, and offers great training resources. Thank you, WA!
Austin Women in Technology

Pros: User friendly

Cons: I think that the WA platform can be challenging for those with limited Web Content Management experience. However, as a non-WCM expert, I appreciate the training modules that WA provides.

Perfect Software for Small and Not So Small Associations

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have all of my clients using this software. I have very small associations on it and one not so small organization. New versions appear to come fully tested. No system is 100% perfect unless you design and deploy one that the organization builds from scratch. However, there is a flexibility to WA that lets us make it work for you. The support both online and in person is superb.

Once you get your members to interact with the system you will most likely hear or see comments as "It is really easy to use" or "Even I feel comfortable being online with it".

From a technical point of view the application is well integrated and it make navigating the site almost a no brainer.

Having said all there are things that can further make the system more effective and efficient. The WA staff is very open to user suggestions and they have a short, medium and long range plan for system improvements and enhancements.

Most associations I am familiar with can make this system work for them without an enormous outlay of capital and human resources.

Keep up the good all of you Apricots.
Lawrence E. Rosenthal, PhD
Principal & Owner
The Kaleidoscope Associates (TKA)

Wild Apricot is and excellent NFP membership website

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Started about a year ago and have had no problems with develooping the website and learning how to use it.

Pros: The back end administrative layers are complete and reasonably easy to use. The front end public and "members only" layers are good and reasonably flexible.

Cons: The software is designed to satisfy a large number of different organizations and users. As such there are a lot of features which any individual organization or user might not need. Occasionally these un-needed features get in your way..

Recommendations to other buyers: Go slowly and use a knowledgable website defeloper to help with the more complicated parts such as setting up interactive pages and blogs.

Review for BPW LA Web site

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I check our membership list ( for my local and for state), send out emails to the membership list, and check for members who will attend upcoming events on the website.

Pros: Ease of use and use for emails to members

Cons: None

Recommendations to other buyers: No

Halcyon community village

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Wild Apricot meets all our needs to manage the day to day social sporting and recreational activities of a 310 person community. Scheduling (events) communicating (email & website) modules minise the task of administrating the communities activities, Support is exceptional.

Pros: Simple and easy to use and exceptional value for money

Wild Apricot helps me create and manage a very professional non-profit organization website!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We moved to Wild Apricot in 2012 and will never go back! Each year Wild Apricot adds enhancements that give new and update features to keep us current. Our membership has increased at least 50% from the time we made the switch. There is no way our organization would have the volunteer talent to manage a website without Wild Apricot making it so simple!

Pros: Easy to manage the membership data, collect dues, track invoices, and make page updates. If you can type, you can do this!

Cons: We use email templates to create an emailed newsletter. Formatting is our biggest challenge as we "cut and paste" from submissions that come via email, Word, etc. You have to test carefully before you blast because the fonts will change on you. Just a bit tedious -- but fixable.

Recommendations to other buyers: Don't bother to try to build something yourself -- just let the pros give you the easy built-in tools to pump out a beautiful website. And you don't even have to be a website wiz as the support is just terrific! I highly recommend Wild Apricot

Billing is my biggest problem

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: I am frustrated to use a Canadian company and be billed in US dollars - also my invoices do not show HST, which as a registered charity we are able to claim but the billing makes this very difficult. I am disappointed enough that I may abandon Wild Apricot before really even getting started!

Good overall, but value for money decreases the more contacts you have

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very responsive customer service, makes you feel valuable. The also ask frequently for feedback, which seems like a good thing, until you realize that there is not that much follow-through on feedback (e.g. request for features).
Initially I thought this is because my organization was "small fish" and the company prioritizes larger organizations higher, but even when we upgraded to the "Pro", there seems to be no higher priority given to our requests for new features.
All this translates into a value for money that is lower than what I would like it to be.

One beef I have is the steep jump in price from the 500 contacts plan to the 2000 contacts plan, we are talking about almost a doubling in price. Every time I asked why there is no intermediate plan the answer was not satisfactory, not even "we are looking into it".
So, if you think your organization will exceed 500 contacts in the future, do your homework properly before committing to Wildapricot because the cost to switch to someone else is steep and they know this and they take advantage of it.

Pros: It does the job

Cons: Value for money drops dramatically once you reach 500 contacts.

Recommendations to other buyers: This might work for you but do your homework before committing. Once you reach 500 contacts your cost will double.

Great support

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Although we are a small group using the free option of Wild Apricot the response from the support team is quick, less than 24 hours for online support, and in my experience they have always taken the time to explain the reasons for the problem and how to use workarounds if a fix is not immediately available.
The software is easy to use with good support documentation.
New features can be a little slow in delivery at times but this is improving following a period where I understand the code base is being rationalised.
The free option allows very small groups to get an online solution for managing events and membership.
On the downside once you exceed the contact limit and need to upgrade its can be an expensive option for groups in the 50 to 200 member range where more cost effective options might be better.

Wild Apricot

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Wild Apricot has been valuable to our club because of the many member management tasks it automates and simplifies. Everything from event notification and registration to scheduled e-mails as reminders to the members.

Super Satisfied

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Switching our website over to Wild Apricot has to be one of the best decisions that our club has ever made! It's simple enough for a non-programmer to use, but yet complex enough to serve our needs.

Pros: Simplicity, ability to deploy easily and quickly deploy emails to club members

Cons: Would like to use more design/layout options

Office Manager/book keeper

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Over all it has been good. There are some limitations that we have learned to work around but I find it to be pretty good for our needs. It's definitely a good member manager!!

Life Saver

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This has streamed lined our membership and management there too. I love this website provider. They answer the phone all the time and work for solutions. Yes, there are a few things I would like changed but overall it saved our small organization. We are a nonprofit made up of only volunteers (no full time employees). Thank you for your comment to this software. Check our website out; we are a group of Artist with over 200 members and growing. Our people are starting to use their members photos so it is exciting. Take Care

Pros: Membership management, Easy of posting to website, Albums for our members (their art work is getting attention), Donation and payments, Just about everything is great....Oh email in one system and don't have to do constant contact.

Cons: Need help with members directory....not responding to changes very easily .... had to rebuild several times to get it working. Also, would love to see a flag or way to highlight members who are using their albums. I did figure out a work around by adding a yes/no button to the members questionnaire. Once the member click yes they are using their photo album, I have a saved search that pulls that member to a special membership directory "Members Ark Work to Review". This allowed me to direct viewers to this list instead of the membership directory to view art work. We only had 35 members of 204 using their albums. Now the public doesn't have to hunt and peck and get frustrated trying to see members art work in albums.

Great Business Tool

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Wild Apricot has been a great tool for this organization and I recommend it as "TRULY OUTSTANDING" It is a very user friendly and their customer service as well as technical support is expeditious when needed.

Pros: User friendly

Cons: I like everything about it.

Recommendations to other buyers: great

Wild about Wild Apricot

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: A very affordable, easy to learn system to manage events and membership/contact database within a web page format. The Tech Support is responsive and able to resolve event complex problems. The Wish List feature is great, and the designers consistently use our feedback for making improvements.

Pros: event management & intergration of the membership/contact database

Cons: wysiwyg editing can be quirky and challenging for users who don't have html experience

Recommendations to other buyers: It would meet the needs of almost every small to medium sized organization.

One of the most intuitive programs around

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have seldom encountered a computer-program interface that I really, truly like. At the same time I was setting up the local bar association's Wild Apricot system, I was also approached by a major computer-aided research (CAR) vendor to buy their products. The major CAR vendor has a mess for an interface--and one that often results in poor results. Wild Apricot was a breeze to learn and use. Yes, there are few tweaks that I might make--but Wild Apricot's positive and receptive attitude toward suggestions is first rate. Wild Apricot is always new and improve.

It's a great product that i truly do love!

Pros: Intuitive. Responsive customer support.

Cons: Turnaround on customer support is not always as prompt as I would like, but it's still reasonable.

Recommendations to other buyers: When transferring data from an old program to this new program, be careful.

Love Wild Apricot for our community service organization website

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We switched to Wild Apricot for our community service organization, and it's been a great communication tool for our members. Home page is great, event info is easy to post, and email notifications are smooth. Love it!

Exceeds all expectations

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This simple to use yet thoroughly developed site has been a delight to use for our non-profit. We have a database of approximately 600+ contacts. We use this site virtually every day to post a variety of monthly events, capture contact data such as desired continuing ed credits, and specialties. Further it is used to advertise the events and capture attendance and payments. We can then produce reports.
One aspect I really like is that when we publish an e-newsletter I can retrieve information about readership - down to individual articles which helps us focus on our associates needs and interests. I just did brief research into e-newsletter readership to determine how we rated using Wild Apricot. We were well ahead of the norm.
Another aspect I like is that when I send multiple emails regarding an event, it does not resend it to the people who have already signed up.
If I ever do have a tech issue, or difficulty - such as modifying a page, their tech support is personal and right on top of the issue.
Can't get any better! I truly recommend this site to any non-profit organization that I know.

Pros: Please see earlier submission

Cons: The only challenge I have is probably more a user issue rather than a software function. I have difficulty modifying a web page.

Good Club Software

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: North County Newcomers of San Luis Obispo, a club of 210 members, has been using Wild Apricot for 3 years and it ha proven to be a great tool for the club. The automated systems make keeping records easy and also easy to retrieve when necessary. It has kept us from having to keep records on paper in binders that just keep getting larger and larger. It has been a great way to upgrade our record keeping and prevent errors in the records for the club. The club has started to accept payments for events via Wild Apricot using Pay Pal or credit cards. This has proven to a great thing for our reservation chair as they do not have to collect money and it makes registration at events so much smoother and faster. We would recommend it to any club as a great system to manager the club.

Pros: Easy to use and good information on club members and activities

Cons: Nothing major

RISTE Wild Apricot review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Wild Apricot has helped streamline our operations and communications. The event planning tool in conjunction with the online payment capability works flawlessly and allows us to spend time planning events rather than managing them. Using the group email tools has made it easier to work on our goal of creating an online community to support members. I find the tools easy to use but when I need help it is usually very easy to find what I need explained in the online Help and videos. When I do get stumped and reach out directly to Support, they are quick to respond and provide easy to follow directions to solve the problem. In short a very, very helpful set of tools to manage and promote our organization.

Great multi-feature membership system: it saves a great amount of time

4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Backend - Administrative: Very easy to use, with additional navigation options - designed to maximize efficiency searching people, looking up details, handling financial transactions. This is a big time saver.
Frontend Website & emails, etc. - customer-facing: functional and easy-to-use, a bit dated. To be fair: we are using an older framework, templates, etc. We are in the process of updating these now.

Pros: easy to navigate, fast, extensive functionality

Cons: dated customer-facing website capabilities (but changing soon)

Recommendations to other buyers: dedicate someone on your team to learn it inside and out: then it becomes routine and trivial to manage

Wild Apricot software to ease your lifestyle

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The software is used to manage our Order's website which enables us to manage our services and membership effectively. Thank you for a great software.

Review of WA from amateur website designer

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My only experience is with the website side of WA. I am not a web designer and have had no problem learning how to do this by using the support provided by WA. I find the web design part of the software package pretty intuitive. When I run into problems or questions, I have been most impressed with how quickly my requests for support are answered. In addition, WA seems to listen to requests for future changes and does updates pretty frequently.

Pros: Ease of use and quick access to support when needed

Cons: I would love help with SEO because that is something I don't totally understand. We are an organization of volunteers with little to no web experience.

Recommendations to other buyers: Below, I listed us as 201-500 employees - but that is because "Members" was not an option. We have no paid employees. This is a singers' cooperative.

Wild Apricot

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: I have not had the opportunity to talk to anyone at customer support which is why I could not rate it and that's because of the ease of using the program. Great application.

Conscientious Help Desk

4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am over my head in handling the website of my organization, and the Wild Apricot Help Desk staff has continually gone beyond the expected service to bail me out. The support is excellent.

Pros: Covers every aspect of our organizations administrative needs.

Cons: The text editing is buggy when preparing an email or editing a screen. For instance, the font often doesn't change as selected.

Excellent Program

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have a diverse and disbursed group of retired federal law enforcement with varying levels of computer ability. We have found that Wild Apricot works better than we had expected and allows us much more flexibility over the range of matters faced by our membership. We are very pleased.

Pros: Very easy to use.

Cons: Would like an immediate notification when email's fail to be delivered.

Recommendations to other buyers: None

Responsive Customer Service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am the webmaster for a non-profit in Alabama and we have used Wild Apricot for three years now. We have been very pleased with the quality, performance, features and functionality and ease of use. We are 100% digital and converted all hard copy documents to the website. I particularly like Wild Apricot's customer service. Anytime I get stuck on a particular design element, I am able to reach out to them for assistance. I get a response usually within the hour, but no more than 24 hours later, and it is usually resolved in the first response. I have only had one instance where it took several emails to resolve the complex issue. From an ease-of-use perspective, I haven't had to train any of the other board members on how to use the site. They all have administrative rights and although none of them are technical, all found it to be intuitive and user-friendly.

Wild Apricot is the BEST!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Customer Support at Wild Apricot is great. You can depend on quick and easy-to-understand answers to any questions. If a change you've inquired about isn't available, it is placed on a consideration list for future updates. This kind of service shows they value their Customers.

Good Fruit From A Good Tree

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Wild Apricot allows me to track members and send out great looking emails. The support is timely and addresses problems in a clear, concise way-- the dream team of membership software.

Very Pleased So Far!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Our club started using Wild Apricot in late 2016. While there is a bit of a learning curve for certain things, a lot of things were easy to use and understand right out of the gate. Wild Apricot has also been very responsive to any needs for support that we have had. So far, so good!

Pros: Lots of great data on our members now readily available!

Cons: Have had some difficulty understanding the web-page set up and customization.

Recommendations to other buyers: Can't think of anything; we are still learning!

Love Wild Apricot

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've built and maintain 16+ sites on Wild Apricot. Very easy software to use and edit. Great association membership tools. Mobile sites work perfectly.

Pros: Easy of use

Cons: A little expensive for the lesser tiers. Would like to see tool where I can schedule a future eblast.

Great Solution

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have used WA for 5 years with my volunteer organization (80 members) with great success and pitched it to my professional organization (900+ members) and the product spoke for itself - it was an easy sell to the Board. We are only a few months into the transition to this new website but the users are boasting about how easy it is to use and very functional in meeting our needs.

Pros: User friendly. Very intuitive.

Cons: Email (new) system is too cumbersome. I preferred the old way. Adding a file keeps reverting back to "pictures" and not the last folder uploaded to.

Good software for organizations/event planning

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The site is intuitive and has all the features we need to operate our organization that provides membership and training events.

Pros: Intuitive interface, ease of use.

Recommendations to other buyers: A knowledge base of how other organizations use features would be helpful.

Excellent product

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Too busy to write a comment, but Captera won't let me submit without comment. 1 out of 5 for Captera functionality

Great software!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have had the opportunity to use WILD Apricot in two environments (professional non-profit & personal membership) and love it! It's easy to learn and use, pretty straight-forward and support is fantastic!

Wild Apricot Software Review - 1/2017

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use the software for membership management which includes collection of dues and notifications of important events.

Happy WA user

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Since starting with WA in 2012 we have more than doubled our membership to over 1400 members. Having the website, the paying on line facility and easy email communication has been the cornerstone of the success. Constant improvement by WA based on user requests is helping to make life easier, a great benefit for us volunteers!

Pros: Ease of use

Cons: Difficult to give some people editing access to just certain parts of the system.

Recommendations to other buyers: See above.

Fine piece of software!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We converted to WildApricot 2 years ago and our experiences have been really good. Cost is reasonable. Feature set is wide. Customer service is fast and knowledgable. A very good choice for us with our 1200+ members.

Handles our needs but a few small things could make it better.

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Wild Apricot has really helped streamline our membership management & invoicing. I was every disappointed that customer support cut back on interaction on the fourm pages. In the last year of so, access to support has become more difficult & responses have taken a lot longer. There are several minor items that would not be "big fixes" that would make WA a lot more functional for our use. Things like being able to copy other admins on emails to members; being able attache files to emails; being able to restrict pending members access to members only events until they become paid members.; being able to set a date range for event history reports; being able to exclude/include specific events from history reports. being able to have different categories of events; something similar to CEU points for events & being able to pull reports by points level. Those are just off the top of my head.

Pros: Membership management & billing.

Cons: lack of flexibility in the events module

Recommendations to other buyers: Have a customer based forum where users can share tips, ideas, etc & offer advice to newbies. IMHO it would help lessen the load on customer support

Close to a Perfect Fit for our Needs

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: A bit of a learning curve when first starting out, but amazed at the depth of functionality and flexibility that we received for the effort. Just as important as functionality was the knowledgeable and very responsive customer service folks when we did have questions or needed help in a particular area.

We are a small organization that had been maintaining the typical multiple Excel data bases and trying to make them match. Further, we had a weak web site that was hard to use and update. Now our membership and events are automated and we get an excellent website platform along with it.

Pros: depth of functionality

Cons: Still struggling with email templates

Wild Apricot Praise

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I own a association management firm and use Wild Apricot for several of my clients. It is easy for associations with volunteers to manage. The templates for emails and newsletters are user friendly. It is perfect for small and large associations. I highly recommend it.

good value for multi-purpose software for small organizations

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: While the components of Wild Apricot separately might not be as great as some of the competition (i.e., email blasts through Constant Contact, client relationship management through Salesforce, etc.), together the package is a good value and very user friendly with highly responsive customer service. A good option for smaller organizations, particulary non-profits who need everything in one package.

Feature-rich at a great value!

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Wild Apricot provides our Association with a robust, feature rich membership and website management platform at a great overall value! They're continually improving and adding features and functionality based on the needs of customers like us. No better value out there in my opinion!

Best out of the box tool that's customization!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We use this for a program with 50 locations and 1200 + members and volunteer leaders globally! It's been easy to set up, maintain and use to support our program with only 2 formal staff members. The WA team answers all questions quickly and the only tools, community and blog are a wonderful asset!

Pros: east to set up and maintain, includes all options we need

Cons: small hiccups with international credit card payments

WSBA Professional Association

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Overall quite good. Especially the Support Team. I am concerned about the future since we are a small organization and this is our biggest expense line item. I will there was another mid-level price point. I also would like to see some additional tracking features for events. Good job folks!

Pros: Relatively easy to use. Definitely helps with keeping our membership dues revenue steady.

Cons: A bit expensive for small organization (but I don't deny the value in simplifying getting our dues paid easily). Difficult to reduce 'duplicate' contacts when they use a different email address to signed up for an event, etc.

Recommendations to other buyers: I would like to see better ways to track attendance to our monthly meetings (events) on an annual basis. I also am frustrated quite a bit with the fact that people use more than one email address and that confuses our database. We get too many duplicates for same person.

Finally a Functioning Website!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I inherited a "new" Wordpress site when I took over our association as executive director. The old website was so customized, we had to pay just to change a word! Not now! We love our new Wild Apricot website. Our membership renewals came in so much faster this year and I didn't have to mail invoices so we saved $$$ on postage and time. Our monthly event registrations are easier and our attendance to events has increased. Oh, and changing something on the website? I do it and it's so easy! I am now confident our website will have the most up-to-date information on it at all times because I'm not waiting on some designer to make an expensive change. I have also been very impressed with the technical support! They helped me set up a security certificate on my site and even answered my questions during the trial phase. I will even be presenting our website to other similar associations at an upcoming conference. It's been a fantastic change for us!

Pros: User friendly, low cost, multiple template options, customizable

Great Customer Service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I had a screen in Wild Apricot that seemed to have a problem and I notified customer support with a ticket and they promptly fixed the problem for me.

Pros: The ease of making changes and getting invites out to not only our members but others associated with oil and gas about our events.

Cons: I am not a technical person so sometimes I am afraid to make changes in layouts, etc. when I would really like to do something different sometimes.

Great experience.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I most appreciate that Wild Apricot considers user feedback and continuously listens for the sake of bettering their product. If/when they do update, they provide plenty of insight into the when and why of their updates - allowing use of Wild Apricot to continue successfully and efficiently.

Review from FL

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Site is easy to work with. Very intuitive. Support is good. Overall would recommend to groups with at least a working knowledge of building web sites and using template tools

Great overall Association Management system

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We can run our association from Wild Apricot. Membership management (dues and renewals), online payments, unlimited meetings, email marketing (including tracking), website. Reporting. Easy to set-up and use. Great product.

Excellent!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Product/Service has a ton of features. Support is always A#1. I'm supporting almost 1,000 members using Wild Apricot.

Pros: Flexibility

Cons: Pricing - need more tiers.

Recommendations to other buyers: Can be used with simple membership organizations or with complex organizations.

Great Management of Club Members

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As the treasurer of a non-profit club, I was spending hours per week composing, sending, and recording reminders for membership dues to the members of the club. Once we installed Wild Apricot as the basis for our web site, this time dropped to zero, allowing me to focus on the club finances. This is only the "tip of the iceberg" in terms of how Wild Apricot has made our web site better. Members can easily post stories and photos, we can send and archive our newsletter, our event calendar is more accessible, and all relevant club info is now easily accessible to the members. I don't know how we managed without Wild Apricot.

Pros: Easy to use and administer. Good cost/benefit ratio

Cons: Nothing

Made me look good!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I belong to a professional association and offered to help them set up their web site for membership, events, etc. I did some research and suggested Wild Apricot. I got the approval to get going, and very quickly had the site up and running. I've gotten many compliments on what a great job I did, but really it was just because Wild Apricot was so easy to use.

Pros: Great functionality, easy to use.

Cons: No major complaints.

Recommendations to other buyers: They offer a free trial; give it a look!

Top Notch Membership Management Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very well designed and continually being upgraded and open to suggestions. It makes managing a membership database very easy.

Paddlers Club View

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When our previous website deteriorated due to lack of systems engineering and infrequent backups, we started looking for a replacement and we put onto Wild Apricot by friends in another paddling club. Within 3 months two of our club members had us on beta test of the new system and it was rolled out to our 200 or so members with very few problems. WA has been responsive to help us as issues have cropped up, and we are wel satisfied as we enter our second year of useage.
Thanks Wild Apricot!

Sailing Along

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are a Sailing Club of around 200 members based in the UK and have been using Wild Apricot to manage our Club membership and events for 5 years.
The package represents value for money and works well for us in managing both membership and Events. Although, there are still things we would like to see the system has seen significant development during this time eg. The new templates which work well on tablets and phones, the improvements to event management . Despite being across an Ocean the support are both helpful and responsive to issues. We are encouraged to submit our ideas for change.
We are regularly complimented on its quality by new members and visiting speakers.

Pros: The package is well thought out in terms of functionality for a club of our size. Always want more but is evolving. Competitively priced. We regularly review other offers.

Cons: Sometimes runs slowly and can become unresponsive which is frustrating. Would like further functionality on events e.g adding guests cannot be done retrospectively.

Recommendations to other buyers: We have found that the package is what it says on the packet. It works well for us at a price we can currently justify. It requires significant work at start-up to get the databases and templates populated. The ongoing maintenance is not onerous but does require dedicated resource to learn how to manage it.

Makes the Club Treasurers job easy

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As the treasurer of a motoring club with over 250 members Wild Apricot makes my job and the members interaction easy and effective.

Pros: Ease of use

Cons: Not much comes to mind

Recommendations to other buyers: Take the time to get an understanding of what it can do for you.

A Blessing to Us

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I use WA for registering and keeping track of members for my organization. Have never had a problem but we are not yet using all the features available to us.

Pros: user friendly, support of the WA team, the layout of the pages,

Recommendations to other buyers: early days but I do not have advice at this point. I am happy.

Best Choice for Member Associations

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As membership grew to over 150 it became clear that we needed a better solution than Excel spreadsheet and trying to send emails to all our members through our personal or work accounts. We considered 3 options and Wild Apricot was the clear choice in terms of capabilities, security, features and pricing. We were able to import the data from that Excel spreadsheet and our membership database was created within minutes with amazing accuracy.

As a non-profit association of women in the financial services industry we are very hung up on cost / benefit, and we couldn't be happier - Wild Apricot is a very high value for the cost; we recommend them highly.

Pros: Ability to maintain membership database with automatic membership renewals and online applications.

Cons: We are only able to link to one PayPal account.

Art group using Wild Apricot

4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We switched to Wild Apricot about a year ago. It has made updating our website so much easier and keeping the membership updated is effortless. We have used it to set up registration for events, and those have gone smoothly, with much less work on our part.

Pros: Many functions run automatically

Cons: We have recently started using it for our newsletter, and it doesn't seem as easy to design as in MailChimp.

Wild Apricot Review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are an all volunteer organization of about 500 and use Wild Apricot for our membership database and event registration. Once we made the few changes to customize the site we have found it very easy to answer questions about our membership, handle the renewal process and run our events registration. The work is done by a variety of non-technical members. Wild Apricot help is actually helpful and almost always answers the question. On the few times there have been problems we have received very rapid response and the problems have gone away.

Pros: The software can be used by non-technical folks It is easy to add data fields associated with our organization Wild Apricot response to questions and problems is prompt and very helpful

Cons: These are not biggies 1. The search logic is a bit restrictive - no and and or within the same search 2. Formating of event announcements is sometimes tricky, seem to loose control of the font 3.

Quick to learn and use for club activities

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This software is excellent for club oriented activities and maintaining member status and required club functions.

Pros: User friendly

Wild Apricot functionality and usability needs improvement; customer service terrific

3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: The database is good but the functionality and usability could be significantly improved. Learning the interface is not intuitive and many of the features that automate work don't work as expected. Set up is confusing and difficult. Customer service help by phone is terrific!

Really fits our needs

5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We use Wild Apricot to maintain a web site for our user's group. Their product and service team has really made this easy to maintain. And the registration and payment process is so seemless. Really recommend them. I also appreciate being able to make recommendations for improvements or added features

Pros: Ease of use

Cons: Little difficult to format some text on web pages

Recommendations to other buyers: Has simplified things for us

Wild Apricot is Amazing Membership Software!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used a competitor membership software before finding out about Wild Apricot and I have to say Wild Apricot is so much more user friendly and the technical support staff is AWESOME! Specifically, Natasha and Romie have been so helpful! Please commend them for the excellent service they have provided me. The software is so easy to use and being able to actually create our own website it amazing! Thank you for creating a great product, it is making my job so much easier and efficient.

My association has been given a second life!

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Having tried another (more costly) member management service, nothing compares to Wild Apricot. This somewhat geeky paralegal was able to transfer and create our new website and better manage our membership within 3 months! The website building tools are so easy to use, and Wild Apricot's support is top notch. We have been able to handle our events and member registrations with ease, which makes my Board members smile again. Our association is very happy with the cost and the functionality, and we've heard nothing but praise from our members. We might even get more volunteers to serve now that their volunteer time is reduced! Thanks, Wild Apricot!

Pros: Very easy, and works well.

Cons: 1. Need to be able to create forums on more than one web page. 2. Search results views - need to be able to select what fields to display - currently too limited. Also, these field options should be the same whether you are searching contacts or members.

Wild Apricot - Great for managing large Non-profit clubs

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Our club has been using Wild Apricot for a few years. I began using it this year and I found it to be very intuitive and easy to use. It also has great functionality. Anything we can think of trying with our group, Wild Apricot is already set up to do.

Pros: Ease of Use. Ease of training. Great Functionality

Customer support outstanding

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Whenever we have an issue or question, customer support is quick to respond and offer solutions. When the function we want is not part of the system, we are able to post our ideas on the community forum and if the issue is popular, the Wild Apricot team adds that new function into the system.

Pros: Easy to use. I haven't every been officially trained on the system, but it is very intuitive and the help section offers thorough step-by-step instructions.

Cons: Sometimes there are limitations on the functions but we can always recommend they add certain features, which is helpful.

Wild Apricot is almost what we need

3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We just needed a basic website to disseminate information to our members without having to clutter up everyone's email inbox, and it's great for that!

The only serious problem is the lack of a true ListServ feature for our members to share information. While the ListServ feature has been promised now for several years, it has not materialized and the Board of Directors is starting to pressure for another solution.

Also, the few times I have had serious issues and needed Technical Support, they didn't come through. However, they have been very good at responding to minor issues.

Pros: Simplicity and price

Cons: Lack of ListServ feature

Wild Apricot is Great.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was not one of the ones setting up WA but I have used it and found it easy to get through to what I need to do. The layout is attractive and clean.

Happy campers

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We converted our 5,500 member nonprofit club to Wild Apricot in early 2016, and are now using the financial and events capabilities extensively. The software is VERY solid and intuitive. We have opened up self-registration, contact maintenance, and event registration to our members to reduce workload on our office staff. All in all, Wild Apricot has transformed our back office operations to a state of completeness and reliability that has surprised some members of our Board of Directors. I look forward to more enhancements as the software continues to mature. The occasional contact with support has always been met promptly, with good follow-through and what can only be termed professional support.

Pros: Completeness, very good user interface.

Cons: Needing to wait for enhancements.

Recommendations to other buyers: The functionality for member contact relies upon the members having email addresses.

WA good choice for handling our admin needs

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Overall I am very happy with WA, the basic structure suits our association's needs very well. Some problems with creating templates for bulk emailing are not yet fully resolved, we are in touch with support which is always helpful and answers timely.

Wild Apricot relieves stress

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As a volunteer with a non profit organization that meets monthly, Wild Apricot has allowed me to automate a lot of the functions that took hours and caused a lot of stress. My advice is take Wild Apricot in the morning and relax.

Cons: Difficult to change some web pages without completely changing the template.

Can't Imagine Using Anything Else...

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I was looking for a way to wrangle thousands of members, and build a website for them as well. After several failed attempts using other methods, I came across Wild Apricot, and as the saying goes, the rest is history. Wild Apricot's software is second-to-none, and using it, I was able to launch my business successfully.

Pros: So easy to use - and if I happened across anything difficult, my exchange with WA's customer service explained it to my satisfaction.

Cons: I can't really say I experienced any.

Recommendations to other buyers: It's just great. Simply great. It helped me successfully expand my business.

Wild Apricot Easey Peasey

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Wild Apricot for 2 years. I don't know the cost associated with it but AAFS is a non-profit so it must be affordable! Any time there has been an issue, support has been amazing. Suggestions to changes/improvements are always taken into consideration and the Wild Apricot team is always open to feedback positive & negative.

Kudos to Wild Apricot

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This software has really simplified our lives. We are a small but growing networking organization that runs on the energy of volunteers. Our treasurer and membership chair are overjoyed with the simplification of their tasks.
I rate ease of use and functionality high but not perfect; we have some relatively unsophisticated computer users who struggle with the complexity of creating events. One of them recently listed our annual meeting on Eventbrite instead of our website; this event is RSVP only.

Pros: membership and financial tracking, automated emails

Cons: Inability to upload basic event information (date, time, title, description, registration names and fees) from a spreadsheet Calendar! Wish it would play with Google calendars, as in Add to my calendar. Wish I could color code events on the calendar.

Recommendations to other buyers: Event creation--maybe after filling out what is in the first Description tab, offer a Next button. Same for each tab. I think the amount of information is overwhelming to a novice. I wouldn't hide the tabs, just make it clearer that the next page needs to be attended to.

First time user of cloud based solution

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Wild Apricot has been the perfect solution for our ATV club. As a small start-up organization, the ability for us to be able to afford a complete solution from day one was really great. We have plans to grow from 50 members to over 2,000 over the next two years and Wild Apricot allows us to do that affordably without giving up any functionality.

Pros: Fully functional even at entry level pricing. Has great membership management system.

Cons: A bit hard to learn the differences between pages and templates.

Recommendations to other buyers: Would be good to have an overview video about the differences between pages and templates.

Support Services make the difference!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The support offered is second to none. Like all websites, navigating Wild Apricot can be a challenge, but without exception, WA Support walked me through the the issue.

Wild-Apricot Membership Database

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Before Wild-Apricot I used Microsoft Excel and Microsoft Access to keep up with our non-profit organizations membership. UGH! I wanted to hang myself. However; Wild-Apricot has been my life saver. This program handles all of my membership needs, reports and emails. And improves everytime there is an update that is beneficial to a non-profit organization.

Pros: I like everything. It invoices, emails, recruits, schedules events and allows members / non-members the opportunity to register/sign up and so much more.

Cons: I have not found anything that I really don't like in this software.

Recommendations to other buyers: Great support, they are always open to suggestions and if you need help; their help system is very useful.