User Reviews
TherapyCharts by TherapyCharts
USER REVIEWS - All reviews
"A good fit for mental health"
Purchased Date: September 01, 2009
Psychologist, Private Practice
December 04, 2009
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Leah Farmer
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Ease of Use
Implementation
Fits Needs
Features
Customer Service
Pros
The system was easy to get started with and their support staff gave me plenty of help with my questions. I like the split note section and it works with my voice recognition software so I am actually dictating now (sometimes even in session!)
Cons
Their billing won't be released until April, but even without invoicing I am still more caught up on paperwork than I have been in awhile.
Overall
This product is better than what I was using on my system and I like the fact that I get all the updates and tech support included in my subscription fee, The process of getting started was easy and the forms are mostly self explanatory. I have made use of their referral program with my friends.
> Vendor Responses
Leah,
Thank you for your feedback.
Concerning the April launch of our billing support system, you should know that this upgrade is free and will not interrupt your work flow. All TherapyCharts upgrades occur automatically; you wont need to install any new software. As a courtesy, we'll notify you when the billing features become active.
Thanks again for your feedback, thanks for your continued support, and please continue to share with us your ideas on how we can serve you better in the future,
Best Regards,
The TherapyCharts team
12/11/2009 by TherapyCharts
Thank you for your feedback.
Concerning the April launch of our billing support system, you should know that this upgrade is free and will not interrupt your work flow. All TherapyCharts upgrades occur automatically; you wont need to install any new software. As a courtesy, we'll notify you when the billing features become active.
Thanks again for your feedback, thanks for your continued support, and please continue to share with us your ideas on how we can serve you better in the future,
Best Regards,
The TherapyCharts team
12/11/2009 by TherapyCharts
