User Reviews
Epitomax by PsyTech Solutions
USER REVIEWS - All reviews
Purchased Date: March 01, 2010
Billing Manager/IT Manager, LifeSpan Health Services
April 27, 2010
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Pros
I am so impressed with the features of Epitomax. It is very easy to use and saves so much time. I love the versatility and functions. It fulfills our company's growing needs perfectly.
Support is the best possible ever and very timely! They even are helpful with the frequent "user errors". I find them quite knowledgeable and everything is well explained. Kudos
Cons
A bit difficult and confusing to set up, but once you get the whole picture, it makes good sense. I think the tutorial needs a little bit more detail in explanations. Pick-lists can be a bit cumbersome at times.
Overall
I highly recommend Epitomax as a complete medical software solution for any size company.
Purchased Date: N/A
Director of Clinical Services, Riverside Care, Inc.
December 28, 2009
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Pros
User friendly and easy to change documentation. Developer works with us to continually tweek items. Many new ideas have been implemented.
Cons
Due to the newness of the system there are things that need to be changed to individualize the package to the agency for regulation purposes.
Overall
I recommend Epitomax but caution those moving to any electronic system to be prepared prior to implementation.
Purchased Date: June 01, 2006
Director of Information Technology, VisionQuest
December 18, 2009
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Pros
Epitomax is a comprehensive medical records/billing system that is a good fit for providers of all sizes who need to leverage technology to meet diverse billing requirements and move towards a completely electronic patient record. The software is feature rich and extremely flexible allowing customers to configure an implementation to meet almost every billing or service delivery demand.
* Web based and does not require additional software to be installed on client PCs
* Users can develop custom forms/reports to track organization specific data
* Includes auditing features to improve the accuracy of claims and decrease the time to payment for services
* Designed to accommodate electronic signatures
* Available as an in house or hosted solution at a reasonable cost
Cons
The software is comprehensive enough to handle the majority of billing scenarios and this makes the initial configuration/implementation ciritial and comes with a learning curve. As with any EMR application implementation, an organization that chooses epitomax will need to devote the appropriate resources during implementation to ensure project success. Customer support provided by Psytech Solutions during and post implementation is exellent.
Overall
I would recommend this package to any organization contemplating an EMR package implementation. My recommendation is based on the flexibility of the software and on customer support. Psytech Solutions is a growing comnpany that places emphasis on turning out a high quality, stable product that meets the needs of a diverse provider base.
Purchased Date: November 01, 2009
Director, Hope Services, LLC
December 17, 2009
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Pros
Epitomax is great for any size company. It is easy to use and the customer support is fantastic. They are with you every step of the way through implementation. The software is simple to understand for users.
Cons
I wish that I had found the product sooner - I had to dig deep to find it.
Overall
Highly recommend to any Behavioral Health Agency.
