User Reviews
Sigmund by Sigmund Software
USER REVIEWS - All reviews
"Poor Sales Follow-up"
Purchased Date: N/A
Practice Manager, Hendricks Therapy
September 10, 2011
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Ease of Use
Implementation
Fits Needs
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Customer Service
Pros
Looks like a pretty good MH program for a mid-size and larger practice
Cons
Terrible Sales Follow-up
Overall
I was a ready and willing buyer for our mid-size practice, but after repeatedly being blown off by the sales rep, I gave up. It was too bad because the product looked like it would have fit the bill. I even tried to go around that particular rep, but kept getting ref'd back to him. I took it as sign of the company's overall view on Service. Poor.





