User Reviews

Valant Psychiatric EMR by Valant Medical Solutions


5.0

( 10 customer reviews )

USER REVIEWS - Sorted by Date


"I highly recommend this product to other psychiatrists."
4.5
Version Info: 2.0
Purchased Date: May 01, 2008

Physician, NYU School of Medicine
October 07, 2008
Glen P. Davis, MD
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Lots of features

Cons

Dull, not very user friendly interface

Overall

I highly recommend this product to other psychiatrists.

"Simply the best program for psychiatrists so far. Try it and you'll get hooked. "
5.0
Version Info: 2.3.2
Purchased Date: August 01, 2008

MD, Leonard Lev, MD, LLC
October 02, 2008
Leonard Lev
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Excellent program for solo provider office. Web based design allows me to access files anywhere and to work from home on unfinished files. There is enough built in flexibility to develop personal shortcuts and style. And when I needed, I could always riched technical support live and quickly resolve any questions.

Cons

Unless I missed it, if I don't bill HMOs, I can not use billing link to organize fee-for-service tracking of paid and unpaid fees.

Overall

Simply the best program for psychiatrists so far. Try it and you'll get hooked.

> Vendor Responses

Hello, Dr. Lev!

Thank you for the great review.

Regarding billing: with Valant's newly released EasyBilling module, you may administer and track all of your billing through the web-based software. There are options for both fee-for-service practices as well as insurance-contracted practices.

08/26/2009 by Valant Medical Solutions
"Still in transition with system"
4.5
Version Info: N/A
Purchased Date: August 01, 2008

owner, Susan K Glade MD
October 01, 2008
Susan Glade
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Individualized program for psychiatry

Cons

Cannot synchronize with present program.
Without eRX

Overall

Still in transition with system

"We started our new office with the system. "
5.0
Version Info: N/A
Purchased Date: August 01, 2008

Owner/Physician, Summerlin Health & Wellness
September 30, 2008
Michele DiLauro
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Never another lost chart again. what med were you on? what dose? middle of the night, on vacation, anywhere! LOVE IT! We have all but gone paperless. Even the repeat questionares I ask patients each visit i now have on "wipey boards" and i have a similar version in a 'macro' in Valant. Big time saver, big paper saver, less trees killed, happy doctor.

Cons

as a physician who does both Family Practice and Mental Health /Addiction Medicine it has been a little harder to adapt the program. I have had to add my medical Dx in the bottam of the notes or in the coments boxes of the scheduling. Valant has been very accomidating however in adding any Dx we need however and i have added my most common ones, chronic pain ist a biggie and not your typical Psych Dx! they have been wonderful and I am loving the system and adapting it for my FP patients who come to the office.

Overall

We started our new office with the system. Our old charts that were brought with us were not scaned in but we have that option. Medical records from other facilities can be directly uploaded if you have an internet fax. As can labs. This is how we have handled it. Slightly more face time for medicine providers on the computer but much less paper! overall saves time/ $$$ and I love it

"For any clinician who wants more control over their medical record, this is the suite for you."
4.5
Version Info: 2.3.2
Purchased Date: August 01, 2008

President, Integral Life Systems, Inc.
September 30, 2008
Patrick Scott
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

I have only recently begun to use the EMR system and find it so much easier and more effective than either the old paper and pen charting or even dictated hospital records. I like the ease of scheduling one's own clients and how easy it is to customize the system to one's own practice needs.

Cons

The cons are minor glitches and I suppose being worked on...there is no autosave draft function. I had entered almost an entire intake without purposefully saving it. The patient asked about a particular medication and I navigated away from the EMR to look it up and lost all my data.

The other issue that is irksome is the font changes within the templates themselves. You'll be typing and the font size and type will change without warning. Please add more Word like buttons at the top to change font size and type.


Overall

For any clinician who wants more control over their medical record, this is the suite for you.

> Vendor Responses

Hi Patrick,

Thanks for your complimentary and honest review. In the time since you submitted this review, we hope that you have experienced a dramatic change in your ability to preserve notes while navigating to other functions within the Valant EMR.

Another enhancement we have made is the option to select a default font within your System Preferences, so all signed notes will contain a uniform font. We are currently developing a document templating platform, which will be released by early 2010 and will allow you to completely customize the content and look of your clinical notes. We are very excited about this templating platform and will certainly keep you updated.

Regards,
The Valant Team

08/26/2009 by Valant Medical Solutions
"really excellent product."
5.0
Version Info: current
Purchased Date: February 01, 2008

owner, David Brody, MD, PLLC
September 30, 2008
David Brody
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

web-based so no problems w/security, upgrades, etc.; product 'thinks' like a psychiatrist in office practice; no extraneous stuff; prescribing feature is great, just slow enough to prevent mistakes, not too slow to impede productivity; upload/transcription feature is outstanding

Cons

searching for diagnoses is sometimes a drag; telephone display in "Patient info" window show 9 digits, requiring user to go to window and scroll over; sometimes I think that buttons would be nicer c/w having to click on a line of text; e.g., for recent notes

Overall

really excellent product; would be nice if there was a way to have the calendar sync w/iCal so that I didn't have to make entries in two calendars.

> Vendor Responses

Dear Dr. Brody,

Thank you very much for your review. In the time since your review was submitted, we have made significant enhancements to the Valant EMR's functionality, including the ability to search for diagnosis based on either code or diagnosis name. We have also extended the telephone number field for Mac users.

Please continue to send us your feedback; we are happy to receive it as it helps us continually enhance our product.

Kindly,
The Valant Team

08/26/2009 by Valant Medical Solutions
"Overall, I find this to be an excellent product that has improved the organization of my practice."
5.0
Version Info: N/A
Purchased Date: August 01, 2006

MD, Gretchen Carlson MD
September 30, 2008
Gretchen Carlson
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

I have been using Valant for about two years, and have found it to be a very easy program to use. I like the fact that I can enter information to the medical records multiple ways--dictation, typing, scanning. The user interfact is clearly laid out and intuitive to use. I also do my billing through this website, and love the ease of having all the information in one website that I can access from any terminal. The support service has been extremely responsive on the rare occasions that I have had issues. I feel confident that the information is secure.

Cons

I have no major issues with this product. Since I have downloaded Office 2007, I have sometimes had problems printing records, but I think this may be a bug in the Microsoft software, not in Valant's site.

Overall

Overall, I find this to be an excellent product that has improved the organization of my practice.

"A very affordab le and versatile program that is very cost effective and easy to maintain."
4.5
Version Info: N/A
Purchased Date: March 01, 2008

Physician, George D. Santos, MD PA
September 30, 2008
George Santos
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

The program is easily started and more specifically designed for a psychiatric practice. The Valant team is very responsive to client needs and suggestions. You are able to quickly upload scanned notes and documents for easy access at any time. The web based access was very helpful for me during Hurricane Ike as my office building was closed and the Valant system could be accessed from other locations allowing me all of my patient information.

Cons

The web editor is not very versatile and should be updated. It would be helpful to allow multiple prescriptions per page.

Overall

A very affordab le and versatile program that is very cost effective and easy to maintain.

> Vendor Responses

Hello Dr. Santos,

Thank you very much for your review. We are excitedly developing our document templating platform, which will be released by early 2010. The templating platform will allow you to customize all of your clinical note templates for use within the web editor. We will be sure to keep you updated as the launch nears.

Kindly,
The Valant Team

08/26/2009 by Valant Medical Solutions
"Overall the product is good. No major issues."
4.5
Version Info: 2.3.2
Purchased Date: May 01, 2006

Office Manager, C. D. Hanson, M.D.
September 30, 2008
Deedra Manter
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Very intuitive and easy to learn and use.

Cons

Some of the reports are "buried." It takes several steps to get to it.

Overall

Overall the product is good. No major issues.

"Highly recommended."
5.0
Version Info: N/A
Purchased Date: July 01, 2008

psychiatrist, Bartmuller MD
September 30, 2008
Bart Muller
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Valent EMR is easy to use, fast and efficient. Transcription and support are excellent.

Cons

None that I have detected sofar.

Overall

Highly recommended.