User Reviews

SOS Case Manager by Synergistic Office Solutions


5.0

( 2 customer reviews )

USER REVIEWS - 4 Star Reviews - view all


"Get the trial of OM/CM - Scheduler too if you have no other calendar. "
4.5
Version Info: 2009
Purchased Date: October 01, 2008

Clinical Social Worker, Ann W Aukamp, MSW, BCD
June 25, 2009
Ann Aukamp
close

Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

This software, and its integration with Office Manager for Windows, has made it possible for me to have a profitable private practice over the past 16 years. Without it, I would have had to have a billing service, which would have cost of course, and I would have been spending the same amount of time explaining my billings to a 'clerk' who likely then would not have translated them correctly. With Case Manager, as it is linked to Office Manager now, I need never worry that I will bill for a session that is not documented in my notes. This last feature saves me from worries that insurance companies will claim I did not provide services as billed.

Cons

There are always glitches as the software is updated each year. However the on-line community and the technical supp;ort that SOS provides makes getting through whatever issues arise more bearable. Cost is major disincentive for some, but I know that I am saved the cost of a quality admin person and also time that I myself would still be spending on billing and documenting.

Overall

Get the trial of OM/CM - Scheduler too if you have no other calendar.