User Reviews

SOS Case Manager by Synergistic Office Solutions


5.0

( 2 customer reviews )

USER REVIEWS - 5 Star Reviews - view all


"Case Manager is an excellent way to maintain a HIPAA compliant client record. "
5.0
Version Info: 2008.01
Purchased Date: January 01, 1995

mental health counselor, Psych & Psych Services
March 21, 2009
David Zachau
close

Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

CaseManager is a great program that provides a totally HIPAA compliant electronic means of creating and maintaining a client record. The manual is excellent and the ability to customize the different sections of a client record makes Case Manager very flexible and easily tailored to the user's unique clinical situation. The program has been regularly upgraded over the years and the latest version includes an authentication procedure that is consistent with current standards for electronic medical records. As is true with all of the SOS programs, the technical support is excellent!

Cons

While getting started with the Progress Notes feature is simple and quick, a new user will want to set aside some time to master developing client history, treatment planning, and customizing the program to fit your specific needs. The program offers a lot of features that requires patience and attention to the user's manual as one gets started. The manual is excellent, and should be printed out to assist in acclimation to the program.

Overall

Case Manager is an excellent way to maintain a HIPAA compliant client record. Used on a computer with the Office Manager billing program also installed, Case Manager users will find that all client identification information is automatically transferred to Case Manager from Office Manager speeding up the process of creating new client charts with Case Manager. I recommend the program to any therapist wanting to maintain a clinical record that is complete and HIPAA compliant