Psych Select Software

TherapyAppointment

by Psych Select Software

4 / 5 6 reviews

Who Uses This Software?

Independent therapists or groups of therapists (whether formally or informally connected).


Average Ratings

  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $40/month/user
  • Free Demo
    Yes
  • Deployment
    Web Based
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Psych Select Software
  • www.therapyappointment.com
  • Founded 2007

About This Software

Practice management software for mental health professionals. One solution for online scheduling, electronic claims, EMR charting, appointment reminder calls, encrypted (HIPAA-compliant) email, credit cards, and more! Patients can schedule online, and enter their own information. Automatic claims and credit card billing: you simply chart progress notes. Designed by a psychologist in private practice to simplify every aspect of clinical practice. You provide the therapy; we provide the rest!


Spotlight_media_placeholder

Features Checklist

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

Product Reviews

Review This Product!

HIPAA Concerns

1 / 5
Overall
3 / 5
Ease of Use
1 / 5
Customer Service

Comments: I've used this software program for 4 years and was pleased..... UNTIL they agreed to turn over medical records based on an attorney letter, not the law. Susan Whitehead told us "we are just a software company" and do not have the capability to discern what to do with records when an EMPLOYEE leaves a practice and decides to take their records with them. When an employee leaves a practice, the records remain with their employing company--and this should additionally be apparent when the intake paperwork says the records will remain with the employing practice. We had an employee attain an attorney to say she wanted and deserved them, and was granted them by TP, despite case law, intake paperwork signed by clients and client verbalized understanding. The software is great, BUT if they will violate law and ethics and will turn over your files, blocking your own access to client information for HIPAA compliance, insurance billing and reconciliation, this is a BAD company.

Vendor Response

by Psych Select Software on January 20, 2015

This comment was written by someone who is involved in a bitter dispute with a therapist who left her practice. It was and is our belief that the ownership of these disputed records is not clear-cut. It is also important to note that, regardless of any eventual court decision over the ownership of these records, there is no HIPAA or ethical violation when records are made available to the person who wrote them. Our decision was based upon (literally) hours of careful consideration of the available information, and we stand by our decision.

, Owner at TSCE Systems

Not for multiple therapist groups

3 / 5
Overall
1 / 5
Ease of Use
4 / 5
Customer Service

Comments: This is a fine piece of work for an individual therapist. But then the designers decided it hawk it out as a tool for therapist groups. They tweaked it a little, but it falls short by making it hard for an Administrator to use.

at Life With Hope, LLC

Very satisfied!

4 / 5
Overall
Ease of Use
Customer Service

Comments: I have been using TherapyAppointment for the last three years. I have been very satisfied with what it allows me to do. It has made my billing and documentation so much easier! The only drawback about this software is that it is cloud-based and sometimes the servers and internet connections are a bit slow. But I do like being able to access things from anywhere. Technical support is excellent and fast! The cost I think is reasonable and worth the $57 a month. There are a lot of features and options. Credit card integration,etc. Would highly recommend this service!

Vendor Response

by Psych Select Software on January 20, 2015

We do listen to our customers! Since this review was written, we have more than doubled our server capacity. Our average server response time is less than one second now.

, Owner at Kingsport Counseling Associates

It's all you need to run a 21st century private practice

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Comments: I have used this product for the past 4 years. It's wonderful. The designer has thought of everything you need to run a 21st century private practice. Price for me is very affordable, at $57 per month. It send reminders, clients can schedule online, the note templates are great, electronic billing with integrated credit card support is wonderful. My EOB's come back through the system so I have almost no posting to do.

, Owner at Adolescent Consulting and Treatment Services

Extremely Satisfied with this EMR

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Pros: Many intuitive, convenient features.
Simply the best product I have used, and I have tried several.

Cons: Would love it if I could e prescribe within the system. I understand it was not originally developed for use by psychiatrists / nurse practitioners - who see clients primarily for medication management.

Overall: Yes, it has so many wonderful features and very reasonable monthly fee.

, Nurse Practitioner at Private Practice Center of NY

Excellent Product

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Pros: This product is easy-to-use and learn. The creator is open to suggestions for betterment. I'm incredibly happy that I incorporated this product into my practice, as it has made my life so much easier. Electronic billing is now a piece of cake, and I can keep up with my EOBs with such ease. Having everything in one place that is also HIPPA compliant is amazing!

Cons: None so far!

Overall: Definite investment.

, Clinical Health Psychologist at Dana Bernstein, MS, PhD