User Reviews
Mortgage+Care by Consulting Plus
USER REVIEWS - All reviews
Purchased Date: June 01, 1990
executive administrator, Community Properties Inc
March 07, 2011
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Pros
Good company that stays on top of the mortgage industry and it's requirements
Cons
nothing really negative
Overall
good rating
Purchased Date: March 01, 2000
VP Loan Servicing, Redwood Trust Deed Services, Inc.
August 03, 2010
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Pros
The best part about Mortgage-care is that it gives its users the ability to customize it to meet their unique needs. It is simple to use and is quite versatile. Support staff is responsive and knowledgeable.
Cons
While it is easy to learn and operate, a comprehensive manual or help menu would be helpful for those "out-of-the-norm" situations.
Overall
Mortgage-care offers the best value to a small or medium-size business.
Purchased Date: January 01, 2003
LOAN SERVICING MGR, ACM INVESTOR SERVICES, INC.
July 22, 2010
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Pros
Customer service is good. Sometimes I would like a quicker call back, but I understand we are all busy.
Cons
I do not like when the system changes something on it own and I then have to pay to get it fixed. That is just wrong! (i.e. the zero pays being put on our check run were working fine then the system created an error & wouldn't work for 2-3 months, I then got it to work the next month and then it didn't work again. Customer service fixed it. But, I had to pay for it. The file that messed it up.... hadn't been touched in years! I should have to pay for something that I didn't break.
Overall
We already pay yearly for the updates, etc. I do not feel you should bill for a problem that the system created.
Purchased Date: June 01, 1998
Finance , Bar-K Inc.
August 22, 2008
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Pros
Turnkey system with abundance of enchancements available to the user. Can be easily configured to users application. On going support via phone and hands on as needed. Competitive pricing to meet any application.
Cons
Without proper training, errors and complex issues can occur. Penny issue with some computations.
Overall
This product has support from the manaufacture/owner available at all times. Product is simple and does not require a large output of cash to get started. Contract simple and straight forward with no legal issues attached.
