Who Uses This Software?

Small-mid sized nonprofit who currently have no software, use spreadsheets, word processors and/or homemade databases or who are using outdated complicated software. BasicFunder was built for YOU!


Average Ratings

24 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $399.00/one-time
    See pricing details
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Jellyware
  • www.basicfunder.com
  • Founded 2001
  • Canada

About This Software

Price: $399 per Organization - Proven Feature Rich Software. Networkable, Unlimited Users and 1 year support with software updates included. BasicFunder assists in managing donors, prospects, memberships, tracking donations, issuing receipts, printing labels, letters, sending emails and supporting fundraising activities. Built for you to have all the tools you need, to do creative fundraising, and cultivate donor relationships, simply and affordably. Download a free trial today!


Features Checklist

  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management

Product Reviews

Basic Funder great for a non-profit

Mar 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basic Funder is extremely easy to use and the customer service is very helpful. The database is also updated frequently with more features. Basic Funder has also been very helpful when pulling donor lists for mailings and allows you to keep track of donor prospects.

Women's Interval Home Review

Feb 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is a good product for the its purpose. It is very versatile when it comes to organizing specific events as well as entering one time only donations.

Hard to live without

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: robust, ability to customize reports, fields that are intelligent to the real world (I don't have to shoe-horn data into obscure or wrongly-titled fields), quick support

Cons: This is necessarily a complex software, so it takes some 'playing' to understand it. This isn't a fault of the software'just a bit of a learning curve that is inherent in data management for fundraising.

Overall: BasicFunder has the flexibility and built-in-intelligence to understand our development and fundraising needs. Off the shelf, it provides a robust platform for gathering and managing data and transforming that data into meaningful information. When there are questions or issues, BasicFunder staff are very quick to respond. The program is easy to use, but I would encourage new users to be sure that they understand the underlying logic of the database before entering too much information. The program comes with a sample database so you can play without damaging any data.

BasicFunder is an excellent product.

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of navigation Great support!

Cons: No cons.

Overall: BasicFunder is easy to navigate and the support is superior! Every time, I needed to create a spreadsheet report, Customer Support has provided easy step by step instructions.

Recommendations to other buyers: I've been using it for over three and a half years and recommend it.

BasicFunder - a useful and affordable donor database

Dec 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our elementary school based in New York uses BasicFunder for creating and mailing fundraising letters, reports, and statements. The software is easy to use. Basic Funder offers great customer support. We definitely recommend it.

Vendor Response

by Jellyware on December 01, 2016

Mina: Thank you for the review. Walter

Basic Funder Review

Feb 15, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using BasicFunder for a little over 4 months. The data migration was almost painless. There are always a few hiccups of things that need tweaking after importing from another system. The support has been the best I've seen for any product. Always get back to you same day sometimes within minutes. They make customizations for you almost instantly. The product does more than most similar products and at an affordable price! If it doesn't do what you want they will make sure it does. The interface takes a bit of getting use to as you can tell its designed by a programmer but it has all the features we need and has automated some things like generating month end fund reports. It creates multiple files automatically which is ideal for non profits that need to send a fund report to fund managers. Great Product and superb support!

Vendor Response

by Jellyware on February 12, 2015

Bob: We are not finished yet.. we will work harder to improve out user interface and user experience. Thank you for your insight and kind remarks.

Basic Funder Review- 4 months after install

Jan 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a great product and it helped us get our donor database organized. It so much easier to send out receipts, input donor information and get up to date reports. It takes a little bit of playing around to learn how to use the reports to their full capability but i think the learning curve is less than most databases. I only regret not getting it earlier.

Happy Customer:)

Nov 09, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Basic Funder for over 7 years now and it keeps getting better and better. All of our donor information is accessible in one place, and we can run reports for every type of data/information required. Being multi-user is great for us as a staff team ¿ with our previous database only one person could open it and work on it at a time.

The customer support is really excellent; several times we have requested additional functionality and it has been added.

Basic Funder is great value for money, it integrates with other programmes which is very helpful and it does everything we need it to.

BasicFunder comes out on top

Oct 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In my review of various software applications which would allow our small non-profit organization to track donations, I discovered BasicFunder which did the job for us in three important ways: 1) BasicFunder was easy to use and very straightforward to set up; 2) I found an energetic user of this software at another non-proit who confirmed what I discovered; 3) this software was far less expensive than other software I had reviewed. After purchasing this software for our organization I urged another non-profit with which I'm associated to seriously consider this software and they did purchase BasicFunder also. Keep up the good work!

Review of Basic Funder 2014

Nov 23, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been working at Rebuilding Together Southern Nevada for 3 and a half years and was introduced to Basic Funder in this office. I previously worked for a non-profit and their program for database information was haphazard and very difficult to work with and maintain. Basic Funder is not difficult to use and the tech support is excellent. I have been able to call or e-mail and get help right away. I am still learning all the nuances of Basic Funder and find it to be a very impressive product.

BasicFunder - Great CRM Program

Sep 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Basic Funder was the program being used when I began working at the Methow Chamber Music Festival. The program is easy to use upon log-in. It was refreshing to be able to go right to work entering donations, creating thank you letters, mass e-mails and donor data. The icing on the cake was the day I needed to transfer the data to a new computer. The Staff was very helpful and it was, in the end, very easy to upload the new program before transferring the data.

review

Sep 25, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Walter and Basic Funder have been a useful tool for our organization. As a new member of our office, it was very easy to learn the basics. The company responds promptly by phone call or email with any questions. I would highly recommend Basic Funder.

Great database, affordable cost

Sep 22, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We switched to Basic Funder from an old database and we are thrilled with the results. We are able to gain much more knowledge and information and tailor the reports to suit our needs. The support is fantastic - anytime we weren't sure how to do something, the answer was simply a phone call or email away.
I am very pleased with Basic Funder and would recommend it to other non-profit organizations without hesitation.

Intuitive, User-Friendly Nonprofit Database

Sep 13, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When we created our first nonprofit organization six years ago, we needed a simple donor-based system that would be easy to learn and use. A friend recommended BasicFunder, highly praising it for offering everything needed at a low price. I tried it out and found that it did indeed give me everything I needed in a database. In fact, it helped me become more organized and shaped the way I corresponded with our growing group of donors. Whenever I ran into an issue that didn't offer an immediate, intuitive solution, I found the user's manuel well-written and informative, and, if that didn't help, a quick call to friendly customer service always provided my solution within the hour.

If I could change anything about the system, it would be to add more flexibility to the letter writing function. There is no way (to my knowledge) to save drafts of letters, or PDFs of processed letters onto the computer. You must copy the text and paste into an email or word doc if you want to send it to someone other than the recipient. (Which sometimes comes up when you need something edited or proofread, or if you want to save a processed letter for future reference outside of the database.) The graphic designer in me would also prefer a larger selection of fonts, and the ability to insert photos into the letters.

One other down side is that I am normally a Mac user, and hoped that a Mac-compatible version of BasicFunder would one day be released. But I must say that this hasn't stopped me from using the program. It is so affordable for the organization and easy to use that I have installed software on my Mac to be able to switch to the PC operating system.

When we started to have people from different states using the same database, we thought we might have to switch to an expensive web-based program instead. But the Basic Data Safe feature allows us to save changes off-site so that other users can download those changes from wherever they are. This, too, is quite affordable at one cent a day.

Overall I have been very satisfied with this program and would recommend it to any nonprofit with typical needs.

Vendor Response

by Jellyware on September 12, 2014

Yes - you can save drafts of letters and PDFs to the hard drive!!! The Print Dialog - where you can select a printer - also allows you to save the report (ie letter or any report) to File. The you have the option of what kind of file. PDF, Spreadsheet, Document. There is even a check box to Open File after save. On Print to file you could open it up immediately and edit it.

Great Software for Charities

Aug 28, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We chose Basic Funder because it seemed to have all we needed to track the donations for our charity at a reasonable price. When I started working with it, I realized it had the potential to do so much more than I even needed!
Though sometimes I think the program is a bit too congested in the amount of information on the screen, once you are used to what you have to do, it's very easy to input.
I also LOVE that the entries can be uploaded into QuickBooks so no more double entries!!

Support is always available with a quick phone call, and Walter is very knowledgeable and helpful. He will not stop until a solution is found and he believes that you understand how to continue on.

Basic Funder is perfect for us.

Aug 21, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We are a small nonprofit with a pretty big donor database. Basic funder helps us manage our donors, get them thanked properly, and move on to raising more money. We recommend it.

Excellent System

Aug 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I can't say enough about BasicFunder. I have used many database programs over the years and this one is by far the best. It is easy to learn, easy to use and so flexible. Not to mention that the support is the best you will ever get - always available and always helpful. Thank you so much to BasicFunder for making my job easier.

Basic Funder Ease of Use

Aug 18, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In having never worked with a software program that centered around fund raising before, I wasn't sure what to expect. At first it seemed like a lot to take in, but as I learned how to use the features on Basic Funder, I have become very pleased with this program.

I am able to enter in the pledges, assign the donor to a group and have the banking even labeled as to where the funds have been allotted to. I use the reports in multiple fields to cross reconcile and check for errors from the data entry level.

I haven't used the excel spread sheets yet, however, I have printed reports on my donors by their donation amounts and have been able to better communicate with them based on their donations amounts and the frequency of their giving, which can be all tracked.

There is still a lot for me to learn about Basic Funder, as I am certain that there are more features that I could use that would better serve my purposes. Overall I am very pleased with this program.

BF review

Aug 17, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Print Profile too detailed and doesn't give what we're looking for, a summary profile as a donor.
No way to change batch information.

Bang for the buck!

Jan 20, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I'm sure there are development software packages available with many more features and likely more capable of serving the needs of really large non-profits, but they are exponentially more expensive than BasicFunder and much more complicated to implement and use. If you're a non-profit operating on a small budget, with a small staff, then you should really consider BasicFunder. It¿¿¿s inexpensive, but not cheap. It's a sound product that does everything I've asked of it and frankly it's capable of doing more than we really need. It's constantly updated and continually improved. There have already been 3 updates in 2012 to add new features and fix bugs! Despite an inexpensive annual maintenance fee, technical support is great. I haven't had many problems, but when I have Walter has been prompt, courteous and thoroughly knowledgeable. Finally it¿¿¿s easy to use. I can teach a volunteer to enter donations in a matter of minutes. Even more complex tasks are easy to learn.

Cons: I'm sure there are limitations; why else would other donor management software packages be so much more expensive. For a small non-profit like ours, with a small staff and a small budget, Basicfunder works very well.

Overall: BasicFunder is a very capable product. It offers an intuitive inferface and it's its very easy to use. Jellyware continually adds imporvements to the software and bugs are repaired as soon as they're spotted. Support has been exemplary. When you think about it, what more do you need? Consider BasicFunder.

Basic Funder Fits the Bill!

Jan 20, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - ease of operation
- ease of install
- clean interface
- clear manual
- easy to use for general computer users
- OUTSTANDING CUSTOMER SUPPORT!! Should be 6 stars!
- Any issues/questions addressed quickly - response times are excellent, and answers are detailed and effective
- product offers generous customization features, in many areas.
- excellent value for cost of acquisition
- ability to e-mail from within the program, i.e. PDFs of receipts

Cons: - some actions are not as intuitive as they could be, but this is a very minor concern - only reason it did not get a 5-star rating.
- would be nice to have some more flexibility in some areas - however, any suggestions for improvements are acted on, and implemented quickly (only reason it did not get a 5-star rating for that catagory)

Overall: As a smaller United Way, we were looking for a cost effective, yet powerful tracking tool for our donations and receipts ¿¿¿ one that would move us away from the basic and cumbersome Access database system we had been using for a number of years. Basic Funder certainly fit the bill, and more! The system allows very easy tracking of donations, and the effective creation of receipts. We wanted the ability to generate a more appropriate thank you letter, to go with the receipt, and are pleased with what we are able to do. The report-generating feature also assists in generating details for our accounting software of specific donations, and other reports. This feature rich product, coupled with the outstanding support package, makes it ideal for us ¿¿¿ would not hesitate to recommend Basic Funder to other non-profit and charitable organizations.

Basic funder review

Nov 24, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The program is easy to use and enhancements are made to make the program that much better. The customer support is fantastic with help just a phone call away. The screen is visually appealing and easy to navigate.Reports are what we want and need. Other reports can be created easily. We have used the program for two diocesan appeals and I am still learning new features that will help get the job done faster.

Cons: There is not much that I can say that is negative. When i have asked for support it was provided. When I needed enhancements they were made.

Overall: A very good program with a lot of potential. I look forward to working with Basic Funder. I thank Walter for the excellent support and progarm.

Investment Worthy

Jan 11, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This program is simple and packed fully of powerful tools for a reasonable price. After initially setting up the program, I was able to show others how to enter contributions and produce receipts and reports in very quick order. I have installed the program for our church and a volunteer pregnancy care center. I have recommended to two other firms. This is not a bookkeeping program like QuickBooks, it is a donation receipting and volunteer tracking program. It allows you to track and reports on donations by donors, events, funds, appeals, etc. It does what QuickBooks non-profit version cannot and will not do. The program does interact directly with QuickBooks posting financial information in either summary or detail. BasicFunder gives us the reports needed. And the customer support gets a 5-Star rating (Thanks to Walter). I highly recommend BasicFunder for churches and para-church organizations.

Cons: While you may not need to send things often to Microsoft Word, when you do, it exports things in RichText format. This will be frustrating to some.

Overall: I highly recommend this program.

Vendor Response

by Jellyware on January 10, 2012

Thank you for the review.

User Review

Jan 08, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer Support is direct access to the program's designer, complete full answers, solutions and friendly.
The database is easy to learn to use and has many functions built in. It is limitless (or so it seems) in the number of donors you can have in the database. Reports are quick and can include a lot of information. There are tools for analysis and statistics and many other functions. The letters to donors are completely customizable and changes are very simple.

Cons: There is nothing bad about this product that I can think of.

Overall: I would recommend (and have) to any non-profit organization that wants complete information on their donor base and outreach to buy this product for its functionality and ease of use.

Vendor Response

by Jellyware on January 05, 2012

Your organization was one of our first customers, it's hard to believe is has been 10+ years!