Online CRM Software Finder
Featured Online CRM Software
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of [more]
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every [more]
Comprehensive Directory
55 Solutions Listed
Activate - Activate
Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk. [more]
Target Market: Mid - Large
adenin TECHNOLOGIES - IntelliEnterprise
Intranet suite including portal, content & document management, 2.0 collaboration, dashboards, search and workflow modules. [more]
Target Market: Mid - Large
AIMcrm - AIMcrm
Easy to use system for managing leads from first contact through fulfillment in one place. [more]
Target Market: Small - Mid
AppShore - AppShore Professional Edition
Comprehensive yet affordable Online CRM and Contact Management. Only $9 per user per month. [more]
Target Market: Small - Mid
Autotask - Autotask CRM
Affordable, web-based solution integrating project management, CRM, and service desk with time and billing. [more]
Target Market: Mid
Avani Cimcon Technologies - CARMA
Web-based one-stop solution for e-CRM, direct marketing and relationship management. [more]
Target Market: Mid
C3Gateways Services - ContactIP
Innovative customer-interaction software suite that maintains a natural flow and feel in a conversation. [more]
Target Market: Large
Centerbase - Centerbase
Centerbase provides comprehensive, web-based contact management/CRM solutions to the SMB market at an affordable price. [more]
Target Market: Small - Mid
Chat Relations - ChatRelations LiveChat
Free customer service software for websites. Instant connect tool to enhance online customer support. Download today! [more]
Target Market: Small - Mid
Citrix Systems - GoToAssist
Web-based, allows businesses to remotely assist their customers or employees and conduct online sales demos. [more]
Target Market: Small - Large
Comcate, Inc. the leading provider of customer relationship management software for public agencies. [more]
Target Market: Small - Mid
ComponentOne - ComponentOne Response
Reduce inbound calls and provide support via the web and email. [more]
Target Market: Mid - Large
ConnectWise - ConnectWise PSA
Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider. [more]
Target Market: Small - Mid
EBSuite - Customer Service Help Desk
Track & service your Customers, manage Service Requests and Cases, publish Solutions and Knowledges. [more]
Target Market: Small - Large
eGain Communications - eGain Service
Email management, live web customer service, service fulfillment, knowledge management and self-service. [more]
Target Market: Mid - Large
Ensight - Ensight eMarketing Suite
The Ensight eMarketing Suite is a holistic, multi-channel emarketing platform. [more]
Target Market: Mid - Large
CRM solution for use in sales, support and marketing environments. [more]
Target Market: Mid
Eptica - Eptica SelfService
Puts powerful, intelligent functionality in the hands of your customers so that they can quickly access relevant answers. [more]
Target Market: Mid - Large
eTouchPoint - eTouchPoint
Customer feedback and coaching application for service-oriented businesses. [more]
Target Market: Large
ETP International - ETP VX
End-to-end retail solution covering Business Strategy Development, Supply Chain, Merchandise Planning, POS and more. [more]
Target Market: Mid - Large
Future Simple - PipeJump
Sales tracking software - Track your opportunities and deals in an effective and intuitive way so you can focus on winning more deals! [more]
Target Market: Small - Mid
Fuze Digital Solutions - Fuze Suite
Comprehensive, modular and easy to use web-based customer care software suite. [more]
Target Market: Mid
GWI Software - c.Support
End users can submit requests for service, search for solutions, and view the status of their open incidents. [more]
Target Market: Small - Mid
HelpDesk - Help Desk Software Suite
Web based customer service solution for your website to manage support requests and publish self service knowledge bases. [more]
Target Market: Small - Mid
Jaspersoft - Jasper4Salesforce
Combines Salesforce.com with open source reporting and BI solution. [more]
Target Market: Mid
Kana - KANA Web Self-Service
Supports the customer at every point in the self-service process with interactive guidance, security and easy escalation. [more]
Target Market: Large
Listopica - FAQ Manager
Web based customer support tool to create and maintain a searchable archive of frequently asked questions and knowledge base for ASP.NET sites [more]
Target Market: Small
Live2support - Chat Interface for Operator
Add live chat on your web site watch visitors on your web site in real time and chat with them. Free 15 days Trial [more]
Target Market: Small - Large
LivePerson - MultiCare
Self-learning knowledgebase that uses a natural language processing engine to answer customer questions. [more]
Target Market: Mid - Large
MCS - FAQexpress
Create, publish and search a truly robust product library of frequently asked questions. [more]
Target Market: Mid - Large
Meet Your Market - MarketsMaster
MarketsMaster is a web based solution to help companies close the loop in communication and management of the entire business. [more]
Target Market: Small - Large
Maximizes productivity and quality of service through self-service, knowledge management and advanced workflows. [more]
Target Market: Mid - Large
Mid-market software combining CRM and Ecommerce / Web capabilities with Accounting / ERP capabilities in one web-based application. [more]
Target Market: Mid
The only Customer Interaction software allowing employees to use a single system. Enables non-technical staff to map processes. [more]
Target Market: Mid - Large
noHold - noHold Instant Support
Combines the best features of phone, email, live chat and search engines into a Web-based self-service interface. [more]
Target Market: Mid
The Service Desk Management Solution with Unequaled Time to Productivity. [more]
Target Market: Small - Large
Ovitas - Service Lifecycle Suite
Access knowledge from any source to drive efficient support and customer self-service. [more]
Target Market: Mid - Large
Powerful, affordable customer-support and help desk support software solution built on Microsoft industry standards. [more]
Target Market: Small - Large
PipelineDeals is simply yet powerful CRM software for big business. Priced only $15/user/month. [more]
Target Market: Mid
Provide Support - ProvideSupport.com
Online service that offers live chat with your web site visitors to give them instant online support. [more]
Target Market: Small - Mid
Querybot - Querybot Web Knowledgebase
Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. [more]
Target Market: Small
Really Simple Systems - Really Simple Web CRM
Provides hosted CRM to small and medium sized organisations who want sales, marketing and support systems that work immediately. [more]
Target Market: Small - Mid
Relenta - Relenta
Relenta combines the features of web-based email, CRM, online calendar, task manager, and email marketing software. Free 30-day trial. [more]
Target Market: Small - Mid
Results Software - Results Business Suite
Results Software provides business solutions that enable data visibility across the entire enterprise. This is what CRM is meant to be. [more]
Target Market: Small - Mid
RightNow Technologies - Customer Self Service Software
Deflects phone inquiries and lowers customer service transaction costs by harnessing the true power of the Internet. [more]
Target Market: Large
Skywire Software - Answer Suite
Knowledge management and Web self-service application in a hosted environment with issue tracking and reporting features. [more]
Target Market: Mid
Support Sentry - WebSupport PRO
Web based customer service software for small to medium sized businesses. [more]
Target Market: Small - Mid
TechExcel - CustomerWise
CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management. [more]
Target Market: Small - Large
TopCMM Software - 123 Live Help Chat Server Software
Offers full-featured software or hosting service for your sales rep./supporter to 1-to-1 chat with website visitors. [more]
Target Market: Small - Large
Topiary Communications - PersonalPro
Creates knowledge bases that generate self-service applications to improve help desk & customer service. [more]
Target Market: Mid
Transversal - Metafaq
Customer self-service software that enables you to manage both online content & correspondence through a single process. [more]
Target Market: Mid - Large
Trinicom - Web Self Service
Publish FAQ's, advanced search functionality, unique user profiles, auto-redirect, reporting and more. [more]
Target Market: Mid - Large
Workflow Central - Workflow Central
Free online workflow software for SME's (Small to Medium Enterprise) where business owners, managers and staff can work together. [more]
Target Market: Small
Xencoders - ChatAnywhere
Web-based chat software that includes canned responses for a scripted sales pitch and live video conferencing. [more]
Target Market: Small - Mid
Integrated web solution including donation, event, membership, e-marketing, and analytical reporting. [more]
Target Market: Small - Mid
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