Online CRM Software Tools

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Featured Online CRM Software

Used by 50+ of the Fortune 100, Intuit QuickBase is the fastest, easiest & most flexible way to manage your customer & sales data - regardless of size, location or industry. QuickBase is real-time, web-based software - giving your reps, managers, and execs better visibility and less clerical work that will drive more deals at a faster clip. Start your 30-day free trial now!   [Learn more]

A top-rated, 100% web-based CRM system, EnterpriseWizard provides a complete solution for managing customer relationships, including everything from lead and contact management, to customer support, surveys and more. It easily adapts to your precise business structures and processes with customizable tables, fields, look & feel, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQs, and more.  [Learn more]

Workbooks' web-based CRM and business solutions are designed for the needs of small and medium sized businesses providing you with the right tools to make your business more successful. Workbooks CRM is fast and easy to use, competitively priced and as there's no hardware or software required, Workbooks is quick to implement - you can be up and running in days. Contact us for a free 30 day trial of Workbooks CRM.  [Learn more]

Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.  [Learn more]

Comcate is the leading provider of web customer relationship management software for Government Public Agencies with over 250 agreements signed nation-wide. Comcate improves efficiency and customer service with affordable and easy-to-use software for citizen request management and communication, code enforcement, building and safety, rental inspections and animal control. Objective reports yield data for measuring ROI, benchmarking and better decision-making.   [Learn more]

ProBusinessTools, the #1 Online Internet Based software for service businesses gives your growing business a competitive edge. Our SAAS software application provides real time management to more than 200 service, utility, field management, construction, cable, and ISP companies including Fortune 500 and brand retailers in the United States and around the world.   [Learn more]

Your custom CRM in the Cloud! CRM is easy. There are dozens of choices. Getting your CRM to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbitant fees to a Salesforce.com developer for a clunky configuration that meets half of your needs. Or you can choose a provider that will deliver a custom data model that scales your business and automates all the processes that makes your business special.  [Learn more]

Sage ACT! is the #1 contact and customer management choice of small businesses and sales teams designed to help you build the long-lasting, profitable relationships your business thrives on. Try it free for 30 days. Learn more now!  [Learn more]

All Online CRM Software

86 Solutions Listed


Activate - Activate

Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk.  [Learn more]

adenin TECHNOLOGIES - IntelliEnterprise

Intranet suite including portal, content & document management, 2.0 collaboration, dashboards, search and workflow modules.  [Learn more]

AppShore - AppShore Professional Edition

Comprehensive yet affordable Online CRM and Contact Management. Only $9 per user per month.  [Learn more]

Ardexus - Ardexus WebMODE CRM

Web-based CRM for small & medium-sized enterprise.  [Learn more]

Avani Cimcon Technologies - CARMA

Web-based one-stop solution for e-CRM, direct marketing and relationship management.  [Learn more]

BigContacts - Big Contacts

48 reviews

Web-based Contact Management and Sales Force Automation Platform.  [Learn more]

Blue Utopia - Blue Utopia

Powerful, affordable, easy-to-use software for political campaigns and nonprofits.  [Learn more]

BlueCamroo - BlueCamroo

Web-based lead management, CRM, project management, time tracking, billing, and support ticketing.  [Learn more]

Bold Software - Boldchat

Live chat and visitor monitoring software to to manage their sales leads, inbound emails and support issues.  [Learn more]

BPMonline - BPMonline CRM

Provider of SaaS / on-demand CRM solution for customer relationship and business process management.  [Learn more]

C3Gateways Services - ContactIP

Innovative customer-interaction software suite that maintains a natural flow and feel in a conversation.  [Learn more]

Campus Management - Talisma CRM

Customer relationship management across sales, service, and marketing functions.  [Learn more]

Carson, Dunlop & Associates - HORIZON

Home Inspection software. Web-based report writing system that includes field data collection with a convenient hand held device.  [Learn more]

Centerbase - Centerbase

Centerbase provides comprehensive, web-based contact management/CRM solutions to the SMB market at an affordable price.  [Learn more]

Chat Relations - ChatRelations LiveChat

Free customer service software for websites. Instant connect tool to enhance online customer support. Download today!  [Learn more]

Citrix Systems - GoToAssist

Web-based, allows businesses to remotely assist their customers or employees and conduct online sales demos.  [Learn more]

coAction.com - coAction Sales CoApp

Manage the entire customer relationship from leads, contacts, opportunities, support items and the ability to work in a group.  [Learn more]

Comcate, Inc. the leading provider of customer relationship management software for public agencies.  [Learn more]

Comm100 - Comm100 Live Chat

Allows your website visitors to chat with your customer support and sales reps in real time and have their questions answered instantly  [Learn more]

ComponentOne - ComponentOne Response

Reduce inbound calls and provide support via the web and email.  [Learn more]

CustomAnswers Software - CustomAnswers CRM

Powerful, flexible, customizable and affordable Knowledge Base, Ticket Tracking, Service Requests, Email Management, Live Chat & more.  [Learn more]

Degree3 - Degree3 Q&A

Adds Q&A to each and every page of your site, allowing your visitors to find relevant answers quickly.  [Learn more]

EBSuite - Customer Service Help Desk

Track & service your Customers, manage Service Requests and Cases, publish Solutions and Knowledge.  [Learn more]

eGain Communications - eGain Service

Email management, live web customer service, service fulfillment, knowledge management and self-service.  [Learn more]

Ensight - Ensight eMarketing Suite

1 review

The Ensight eMarketing Suite is a holistic, multi-channel emarketing platform.  [Learn more]

CRM solution for use in sales, support and marketing environments.  [Learn more]

Eptica - Eptica SelfService

Puts powerful, intelligent functionality in the hands of your customers so that they can quickly access relevant answers.  [Learn more]

eTouchPoint - eTouchPoint

Customer feedback and coaching application for service-oriented businesses.  [Learn more]

Future Simple - Base

Sales tracking software - Track your opportunities and deals in an effective and intuitive way so you can focus on winning more deals!  [Learn more]

GotLiveChat.com - Live Support Software

Live chat software for business sites. Real-time monitoring of visitors to your site.  [Learn more]

ICOA - OggChat Live Chat

Live Chat Software for sales and support that integrates with Gmail and Google Talk  [Learn more]

icomplete limited - icomplete

Designed for small business and teams who want a simple, effective way to track communications with customers, clients or partners.  [Learn more]

IGLOO Software - IGLOO Online Communities

Start a dialog with customers using wikis, blogs, commenting and messaging to increase online interaction and customer retention.  [Learn more]

QuickBase online database can help you collaborate more efficiently and work more productively.  [Learn more]

Kana - KANA Web Self-Service

Supports the customer at every point in the self-service process with interactive guidance, security and easy escalation.  [Learn more]

Kirzen - LiveHelp chat software

Hosted chat help platform. Quick reliable and powered by an innovative, high performanc JAVA engine.  [Learn more]

Leads360 - Lead Management Application

Web based enterprise lead management solution for mortgage, insurance, travel and other lead intensive businesses.  [Learn more]

Less Annoying CRM - Less Annoying CRM

Small business software to manage leads, customer information, contact history and reminders, and emails.  [Learn more]

Liquid Bronze - Malinko Job Scheduling & CRM

3 elements: CRM with custom fields, appt scheduling and reports. Web-based for collaborative working; view on your phone.  [Learn more]

Listopica - FAQ Manager

Web based customer support tool to create and maintain a searchable archive of frequently asked questions and knowledge base for ASP.NET sites   [Learn more]

Live247support - Live247support chat software

1 review

Live chat software and unlimited live chat operators with per minute billing starting from just 6 cents  [Learn more]

Live2support - Chat Interface for Operator

3 reviews

Add live chat on your web site watch visitors on your web site in real time and chat with them. Free 15 days Trial  [Learn more]

LivePerson - MultiCare

Self-learning knowledgebase that uses a natural language processing engine to answer customer questions.  [Learn more]

Making it affordable and removing all of the headaches of running and managing your own hardware and software.  [Learn more]

LongJump - LongJump CRM

If you're accustomed to enterprise-grade CRM apps, LongJump is one of the most powerful and robust Customer Relationship Management (CRM) solutions available.  [Learn more]

MCS - FAQexpress

Create, publish and search a truly robust product library of frequently asked questions.  [Learn more]

Meet Your Market - MarketsMaster

1 review

MarketsMaster is a web based solution to help companies close the loop in communication and management of the entire business.  [Learn more]

Melia Technologies - Nimbus 4.0

A consolidated platform that ties together CMS, online CRM, eNewsletters, Event Management, Resource Management, and Social Networking.  [Learn more]

miOOt live chat software - Live Chat Software

Track your website visitors in real time, Invite them for chat online.  [Learn more]

NetSuite - Netsuite CRM

Mid-market software combining CRM and Ecommerce / Web capabilities with Accounting / ERP capabilities in one web-based application.  [Learn more]

The only Customer Interaction software allowing employees to use a single system. Enables non-technical staff to map processes.  [Learn more]

noHold - noHold Instant Support

Combines the best features of phone, email, live chat and search engines into a Web-based self-service interface.  [Learn more]

OmniVue - Microsoft Dynamics CRM

Microsoft Dynamics CRM combines the rich capabilities of best-in-class CRM with the ease of Microsoft Office.  [Learn more]

OMS Online - OMS Enterprise B2B/B2C

Provides you with the ability to enter orders, save orders as quotes, make adjustments, issue RMA's and much more.  [Learn more]

Ovitas - Service Lifecycle Suite

Access knowledge from any source to drive efficient support and customer self-service.  [Learn more]

Parker Software - WhosOn

An all-in-one solution for live web statistics, visitor chat, proactive visitor engaging, prospect detection, web analytics and more.  [Learn more]

PipelineDeals - PipelineDeals

1 review

PipelineDeals is simply yet powerful CRM software for big business. Priced only $15/user/month.  [Learn more]

Web Based SAAS service management software with customer tracking, workorder and inventory management, billing, accounting & reporting.  [Learn more]

Provide Support - ProvideSupport.com

Online service that offers live chat with your web site visitors to give them instant online support.  [Learn more]

Querybot - Querybot Web Knowledgebase

Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately.  [Learn more]

Really Simple Systems - Really Simple Web CRM

Provides hosted CRM to small and medium sized organisations who want sales, marketing and support systems that work immediately.  [Learn more]

Relenta - Relenta

Relenta combines the features of web-based email, CRM, online calendar, task manager, and email marketing software. Free 30-day trial.  [Learn more]

Resilient Labs - Chat ToolKit

Add live chat to any web page in minutes and engage your website visitors in a conversation as they view pages.  [Learn more]

ResponseQue - ResponseQue

Customer service software that combines the accessibility of live chat support, with the indexing capabilities of a knowlegebase.  [Learn more]

Results Software - Results Business Suite

Results Software provides business solutions that enable data visibility across the entire enterprise. This is what CRM is meant to be.  [Learn more]

RightNow Technologies - Customer Self Service Software

Deflects phone inquiries and lowers customer service transaction costs by harnessing the true power of the Internet.  [Learn more]

RTP - RTP|ONE POS

Resort and recreation ticketing and POS solutions integrated with F&B, retail, activities, mobile apps, web, CRM and more.  [Learn more]

Store complete contact information including e-mail, notes, history, attachments and more.  [Learn more]

Sage - Sage SalesLogix

Offers a complete view of customer interactions across departments.  [Learn more]

SalesOptima - SalesOptima Stratus

Web based software for business contact management, email marketing, lead management, and sales force automation.  [Learn more]

SAP Business ByDesign - SAP Business ByDesign

A complete and adaptable on-demand business solution designed to unify and streamline core business operations for midsize companies.  [Learn more]

Skywire Software - Answer Suite

Knowledge management and Web self-service application in a hosted environment with issue tracking and reporting features.  [Learn more]

Sum Effect Software - chatFUSE

The perfect PHP Live Sales/Support Software that allows you to provide your customers/prospects with instant pre-sales help or support.  [Learn more]

Support Sentry - WebSupport PRO

Web based customer service software for small to medium sized businesses.  [Learn more]

TopCMM Software - 123 Live Help Chat Server Software

Offers full-featured software or hosting service for your sales rep./supporter to 1-to-1 chat with website visitors.  [Learn more]

Topiary Communications - PersonalPro

Creates knowledge bases that generate self-service applications to improve help desk & customer service.  [Learn more]

Transversal - Metafaq

Customer self-service software that enables you to manage both online content & correspondence through a single process.  [Learn more]

Trinicom - Web Self Service

Publish FAQ's, advanced search functionality, unique user profiles, auto-redirect, reporting and more.  [Learn more]

webCRM - webCRM

3 reviews

Aimed at between 2 and 50 users, webCRM is an affordable and proven online CRM system.  [Learn more]

Western Computer - Microsoft Dynamics CRM

We have the expertise and track record you need to get a solution tailored to your specific business needs.  [Learn more]

Winds Online - Winds CRM

On demand customer relationship management - CRM tool for small and medium businesses.  [Learn more]

Online, easy-to-use software to support the business lifecycle, including sales, marketing, customer support & sales order processing.   [Learn more]

Workflow Central - Workflow Central

Free online workflow software for SME's (Small to Medium Enterprise) where business owners, managers and staff can work together.  [Learn more]

Xencoders - ChatAnywhere

Web-based chat software that includes canned responses for a scripted sales pitch and live video conferencing.  [Learn more]

Zendesk - Zendesk

Zendesk is a modern help desk system in a hosted environment, ideal for today's agile IT organization.  [Learn more]

Zoho - Zoho CRM

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.  [Learn more]

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About Online CRM Software


Online CRM software enables web-based customer interaction, support and relationship management. Online customer relationship management applications provide customers with access to an organization's knowledge base assets, allowing customers to pursue a self-guided path to resolving product-related issues, either via the web or over the phone. Online CRM solutions can help increase the efficiency and utility of a call center, website or help desk by empowering customers to resolve issues on their own without engaging with customer service staff. Online CRM software is related to Customer Relationship Management software.

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