CARMA
by Avani Cimcon Technologies
Avani Cimcon Technologies' Marketing Automation suite - CARMA (Customer Appreciation and Relationship Management Application), offers whole bouquet of SaaS (Software As A Service) Solutions ranging from sophisticated Marketing Campaigns, Drip Marketing, Business Networking, Customer Retention, Content Management and "Do-it-Yourself" websites. Each module is independent and can plug-in to any existing systems thus allowing you to leverage your existing IT infrastructure.
- Cataloging / Categorization
- Custom User Interface
- Customer Service Analytics
- Customer Service Integration
- Customer Support Tracking
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Dynamic FAQ
- Email Response Management
- Knowledge Management
- Legacy System Integration
- Multi-Currency
- Multi-Language
- Reporting
- Search Functionality
- Software Development Kit
- Subscription Services
- Website Customization
- Workflow Management
- XML / RSS
Available on the following platforms: Web Based
Support available: 24/7