EnterpriseWizard
by EnterpriseWizard
A top-rated, web-based CRM, EnterpriseWizard automates external customer support, helpdesk, asset tracking, and sales. Easily adapts to your business with customizable tables, fields, look & feel, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in customer retention, and 25% increase in users' efficiency.
- Cataloging / Categorization
- Chat Functionality
- Custom User Interface
- Customer Service Analytics
- Customer Service Integration
- Customer Support Tracking
- Customer Survey & Forum Creation
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Dynamic FAQ
- Email Response Management
- Knowledge Management
- Legacy System Integration
- Multi-Currency
- Multi-Language
- Performance Metrics
- Reporting
- Request Escalation
- Routing Options
- Search Functionality
- Self Service Features
- Software Development Kit
- Subscription Services
- Website Customization
- Workflow Management
Available on the following platforms: Windows, Web Based, Mac, Linux/Unix
Support available: 24/7, Online/Self Service
About EnterpriseWizard
Year Founded: 1991
Location: California - United States
Number of Customers: 250
Industries Served: Financial Services and Banking, Software Services, Software Products, Education, Technology Services
Annual Revenue: $2-10 Million
FREE QUOTE / DEMO
Request more information from EnterpriseWizard.