Who Uses This Software?

Thanks to its flexibility LogicalDOC can adapt to various needs. Our clients are very different from each other, there are banks, healthcare, mechanical industries and medium-sized municipalities.


Average Ratings

45 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • LogicalDOC
  • www.logicaldoc.com
  • Founded 2006
  • Italy

About This Software

LogicalDOC helps any kind of organizations all around the world to gain control over document management, with particular focus on fast content retrieval and business process automation. Our solution enables your team to create, co-author, and coordinate any amount of documents. With LogicalDOC you will increase collaboration and productivity via next-generation web interface, integration into Microsoft Office and Outlook, and automatic import from your shared folders.


LogicalDOC Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Compliance Management
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Forms Management
  • Full Text Search
  • OCR
  • Print Management
  • Version Control

LogicalDOC Reviews

Logicaldoc is a great document management solution for small and medium enterprises. Very scalable

Jul 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love the ease of use of the software and also the short learning curve. Installation takes utmost 30 minutes for any administrator with basic IT skills. The drag and drop of documents into the drop spot also makes upload of documents very easy for any organization. Logicaldoc also allows easy updates of the software which ensures organization's stay with the latest software. We have had the software in our organization for nearly a year with no regrets of this investment.

Cons: The biggest challenge we have had with the software is lack of a backup package with initial installation. Backup addon costs the same as the business license which does not make alot of sense. Handling of duplicates also is a challenge and versioning though this might be a user challenge rather than the software itself.

Overall: The software has greatly improved business processes within organizations that we have rolled it out. One case in point was an organization that had 800,000 pages scanned from different files. Using Logicaldoc the organization was able to index all these pages and currently they are able to reference all their files with the comprehensive search functionality of the system. The organization has managed to free over 200 square feet of storage space where the file registry was and now all the files have been moved to a remote location. Processes that required referencing of files used to take 2 days but with logicaldoc, clients are served immediately.

Vendor Response

by LogicalDOC on July 16, 2017

Backup utility is not embedded in the standard product becaue you might want to use your own backup infrastructure. No one of the known DMS available in the market provide an emberded backup tool and the majority of them nor provide it for payment. Of course we provide a profassional incremental Backup tool whose price is fixed and independent from the license, since you have a very small installation the price of the Backup tool is comparable with your license price, but in general this is not the case.

Great Management System

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: document management system

Cons: DMS

Overall: The software was very easy to install and well management system. Please read the guide , it will help you.
If all stuff is configured LogicalDoc runs stable.

Recommendations to other buyers: Once the flow design is completed, the software is powerful and helpful.

great management system

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: document management system

Cons: management system

Overall: This is one of the best documented project I ever seen. I installed community version with no problems . DMS has good looking and fast web interface. Web services API works perfectly. Good job!

Recommendations to other buyers: Can add more features to Open Source edition

Vendor Response

by LogicalDOC on March 02, 2017

Thanks for the positive review, it is our intention to add some new features to the open-source edition, but we need your help to select them. For this reason you're invited to start a discussion in our web forum http://forums.logicaldoc.com

Great document management system

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Document management system

Cons: Configuration

Overall: The software was very easy to install and the configuration is well decorated. Please read the guide , it will help you to installing this software.
It's so good to see that specialized open source software projects are a vital alternative to overpriced proprietary "standard" products with often unnecessary features.
Overall, I can say its the best system I have tried out of the many systems available after extensive research and settled on.

Recommendations to other buyers: Considering the feedback in each of the updates.

LogicalDOC Assessment

Feb 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Sulaymaniyah Power Station 1500MW, we already use this program in our stations and it is very good program and easy to use

Great and easy to use document management system

Feb 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to install,use and administration.

Cons: Can be more lightweight as it require more server resources.

Overall: We are using logicaldoc open source version as it fits our need and works great as performance and security is concerned.

Recommendations to other buyers: Can add more features to Open Source edition .

LogicalDoc software for power plants documentation

Feb 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: it will be better to access online to my local network where the software is installed, meaning if i can access from home to the server

Overall: - The positive indication for LogicalDoc software that it is easy to use which is too important for such wide users in a foundation - organization, also it is controlable (if i may say that) by admin, security functions are good to keep documents, records, ... etc from deleting editing by normal user.
- The areas of improvement in this software, for example if we can define the side that have uploaded certain (live) document by specific & clear signature for each user and by the same time sending notification to the admin or related account it will be very useful in using this software in that level.
- Also it will be interesting if training provided online to be more than 3 or 4 hours because this software functions is not widely known so users or system admins can have more time in digesting these funtions to apply in the future use of the software.

In the end i wish best regards to your team. Thank you LogicalDoc team.

Recommendations to other buyers: nothing , thank you.

LogicalDOC

Feb 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cost per user very reasonable, stable web platform, access security features, extensive file extension recognition.

Cons: Built-in Preview needs some improvement

Overall: We reviewed several competing Document Management Systems and decided to implement LogicalDOC. Their pricing fit into out budget great as we are a non-profit. The flexibility of LogicalDOC allowed us to utilize LogicalDOC as an enhancement to other system capabilities. From meta-data fields, calendar scheduling, workflow, stability, to many updates and improvements regularly, this product is well worth our investment.

Great digital document management system

Feb 02, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to install and use. Lots of extra features and good cost for licensing

Cons: Documentation could be a little more detailed in some sections

Overall: The software was very easy to install on the server and get configured. Be sure to read the guide , it helps . Using the interface takes a bit of learning but once we got the hang of it , the entire office likes it.

Recommendations to other buyers: Read the installation guide before installing.

Results are different to Xerox Docushare

Feb 02, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Friendly, easy to install, licensing

Cons: Search is inaccurate compared to docushare. It doesn't display the most accurate documents based on the words searched

Overall: We decided with the company I work with as freelance to migrate the old docushare version they had (6.5) to LogicalDoc as it offered most of the desirable features.
The issue was that comparing the results having the same documents in the database and recently indexed, what prevented us to leave LogicalDoc as the replacement of docushare was that LogicalDoc showed different results.
After this, we analyzed the documents presented thinking that maybe LogicalDoc had a better algorithm than Docushare, but unfortunately no, my client called it "inaccurate". The list of the documents presented by LogicalDoc missed the most important documents shown as the most accurate ones by Docushare.
All documents stored had the following extensions: .doc, .docx, pdf, rtf.

Thank you,

Alexander Rojas
IT consultant

Vendor Response

by LogicalDOC on February 02, 2017

Differently from DocuShare, LogicalDOC has more sophisticated search engine that depends on the language and is higly configurable with many tuning parameter. We believe you simply have to fine tune your instllation to obtain better results.

good support

Feb 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: good support

Cons: java

Overall: easy to install and to update. very good and fast Support in case of questions or Problems. If all stuff is configured LogicalDoc runs stable.

Great Document Manager

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Nothing

Overall: Saved us tons of money by not having to print out weekly fliers and specials. Love their import feature and email option.

Recommendations to other buyers: Easy to set up and use.

LogicalDoc review

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Installation was pretty straight forward. However, there are some glitches that need to be worked out. Technical support is desired to be better. Overall quality of the product is good.

Top Notch DMS Solution

Jan 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Features, APIs, support

Cons: No mirroring of the DMS is officially supported (File and DB mirroring).

Overall: We were looking for a solution to replace our FAP server with a solution which can manage, version, audit our data in a stricter method.
Since using the product we have utilised the APIs for a couple of our inbuilt products with ease thanks to LogicalDOC's support team.

Great system to go paperless

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of installation and configuration. Short learning curve and great customer care.

Cons: Backup cost, lack of workflows in the business edition.

Overall: The system is easy to install. As a novice in document management, I managed to install the system and get up ans running within 30 minutes of downloading.
The system has a minimalistic user interface that is not clogged, and one can configure which interface to set for th3 various users.
On document upload and management, the system will be very easy to adopt for users already accustomed to windows folders: you simply right click the default workspace and create workspaces of your own choice, you can then create unlimited folders within the workspaces. Data upload is great and simple: either by upload directly from scanner, dragging individual documents or my favorite : dropspot. I managed to drag our company's data which had already been put in folders per department and per document type in less than an hour(28GB of pdf documents)
A strong point I have identified in LD is its unattended OCR, its accuracy is great and we are now able to do full text search of our documents even those scanned in low resolution.

Main challenge we have seen so far is customizing the preview to be on the right side of the screen, but I believe thats an isolated case.
The other challenge I found was the cost of backup addon in comparison to the whole system cost. The cost seems high considering backup is just a redundancy measure.

Overall, I can say its the best system I have tried out of the many systems available after extensive research and settled on.

Recommendations to other buyers: The software is great, its full value for money. You also get your information at your fingertips when you need it, wherever you are.

LogicalDOC in our intranet since 2011

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We are a civil engineering office based in Vienna, Austria and integrated LogicalDOC in our intranet to build a knowledge database for technical documents. The extended search functionality, document tagging and versioning allows all our employees to access vital information for our business.

It's so good to see that specialized open source software projects are a vital alternative to overpriced proprietary "standard" products with often unnecessary features.

1 month review

Jan 24, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use features, the upload of folders and search engine for the indexed files.

Cons: The time it take to index large quantity of documents at first. It lacks options for tagging large quantity of documents (more than 100).

Overall: I has been a good experience so far, we had some problems with the upload of a large quantity of documents, specially with the time it took with the indexing process. Overall its easy to use and have a lot of features that we appreciate. We hope in the upcoming months to really make the best of the software with the full implementation in our operations.

Recommendations to other buyers: For a common user that have little involvement with the software, only a couple of task or a workflow, its not very easy to understand the panels and where they need to go for completing the activities.

It works well

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The software which is priced well below other options is amazingly fast and accurate and simple to use. The fact that no special hardware is required is another plus. Updating and back up can be a bit problematic, but the from the end user standpoint it is excellent.

Replace Liferay with LogicalDoc

Jan 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: CMIS interface

Cons: Web Client

Overall: We started evaluating DMS software systems to replace a Liferay based solution. Liferay contains rudimentary DMS functionality, rudimentary CMS functionality and a JSR compliant portal solution. The client was not satified with the performance, complexity, support and price tag.

We suggested our client to replace parts of the solution while focusing on industry standards.
CMIS offered us a selling point to convince our customer to use a DMS without vendor lockin. Since a DMS is not a ContentManagementSystem and has portal functionality was substituted that with an client specific web client using the content from the DMS. LogicalDoc even added a web content editor in almost no time at a fair price.

The customer finally got it all.
A pure DMS, a great support and a fair price and a software solution that could anytime replace LogicalDoc with another CMIS compliant DMS. But there is no reason since 2013.

Recommendations to other buyers: Please focus on the CMIS interface and make this the best supporting CMIS software on the planet, e.g. CMIS "search".

Some suggestions

Jan 23, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easily implemented
Active Directory integraction
Light platform
Web accessible

Cons: Not optimal full text indexing
One push button backup is a paid feature
Outlook client can be improved
Some missing minor features

Overall: LogicalDOC is a good product, but some features can be added/improved.

1. Full text indexing of mail attachments is a most much-requested missing feature. LogicalDOC can index attachments but only if the're archived separately from their "mother" (e-mail header+body). This is an inconvenient limitation. Other products like Hummingbird eDocs 100% support this feature.

2. Another missing feature in the Business edition is a simple e-mail notification to a group of subscribers in case that some document is updated/added. This feature is supported by Enterprise version, but IMHO a simple notification is something that cannot be considered "Enterprise".

3. The Android app interface is really prehistoric.

4. Password protection (added to latest version) is an intereting option but it has really implemented in an embryonic state. For example
- password is not asked when a user access a document by a download "ticket"
- I was unable to find an option to disable access to password feature
- If I'm not wrong, even the admin cannot remove a password from a protected document without knowing that password.

I hope that these suggestions can improve your product.

Best regards.

Marco

Recommendations to other buyers: See my review in previous page.

Vendor Response

by LogicalDOC on February 03, 2017

We value the feedback Mr. Pozzi has provided and greatly appreciate the opportunity to respond to him. The review that lead Mr. Pozzi to write in an unprofessional way is due to the fact that they recently had to pay a small penalty for late support renewal. They were alerted in time, but they stated they won't pay. Then they come later and wanted to activate again their expired support. We are really sorry but our policies are applied at the same way to all the customers. Regarding the objections: 1. Fulltext indexing works correctly and the user was happy with it 2. What is in the Business is a commercial decision 3. Subjective and not motivated 4. Thanks, we will take care of this We thank Mr. Pozzi for his business and hope to continue to help Elevia in it's document management projects.

LogicalDoc Document Management

Jan 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: For a very reasonable price, this product does a good job with document management. Although many of the integrations are not polished, they do work well.

I've been using LD for several years. One downside is their support is over seas. Emails are typically answered by the time I arrive the next morning. They are there for most of the morning EST. They are very helpful and in a few instances where we had major problems, they remoted in and help out.

I've made feature suggestions several times. Some have been implemented.

We've installed it for a few clients too - they like it - especially when the consider the price as compared to other "full featured" expensive products.

Efficient and easy to integrate DMS tool

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were looking for a friendly and robust application to handle version control of several kinds of documents and LogicalDOC has fully satisfied our expectations.
As main advantages, we would like to highlight its great integrability and ease of use. One of the most important features for us was the programming interface, that allowed us to develop our applications that communicate with DMS.
Moreover, the technical support has been really valuable, allowing to integrate LogicalDOC seamlessly with our architecture.

Great Document Management Software--Give LogicalDOC a try

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is fast, easy and smooth. It keeps our always ensures that it has the latest versions of our files stored.

Cons: Not much, maybe better explanations for the more complex features.

Overall: Very robust and versatile software that has made it so much more easy for our company to track our files and improve our workflow. It is user-friendly, so it wasn't hard for us to pick up on its most essential features. As if that wasn't enough, it also has integration with Google Docs and Dropbox, so we're able to cover every base and have multiple contingency plans!

Recommendations to other buyers: Thanks for always considering our feedback in each of the updates!

Love this document management system

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a businessman I need to store all the data about my ideas and my laptop was not a great place to store it because space is a serious issue. I was unable to manage my documents. Sometimes, I deleted my important documents just to free some space and sometimes I didn¿t know the exact location of my documents. It takes the time to find the documents.
Then I started to use this document management software. Its user-friendly interface and attracting features made my life very easy. I don¿t need the laptop to access my documents. Whenever I need any document, I open my account and search the documents by their names and Logicaldoc DMS shows the requested results. That¿s why Logicaldoc is the best document management system in current times.

Excellent DMS solution. Unique features great price

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great support team, good pricing structure

Overall: My organisation is glad to use LogicalDoc document management solution. It provided us easy access, quick retrieval and overall information managment. Having been using this DMS solution for over a year now, we are very satisfied with the product features and performance so far. In general, this is a great intuitive document management solution company with a great product and an excellent support team.

A GOOD TOOL

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: FLEXIBILITY TO SUIT YOUR NEEDS OUR

Cons: NOTHING

Overall: IT IS A PROGRAM THAT HAS HELPED ORGANIZE OUR MUCH AS ADMINISTRATIVE TECHNICAL INFORMATION
EASY ACCESS, AND VERY FLEXIBLE, ROBUST SOFTWARE LOOKS

Flexible yet easy to use

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After reviewing several DMSs, we decided upon LogicalDOC for the ease of use and flexibility it provided. Once we began to use the product, we were pleasantly surprised by the timely and courteous support that we received from the members of the LogicalDOC organization. We have been continuously adding users within our organization to LogicalDOC in ongoing effects to organize and manage information.

Best of Breed for Document Management

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have tried a few document management suites and none can compare to LogicalDOC. The software is very easy to use, and their support is simply the best there is. I feel they are as committed to my successful deployment as I am. Would definitely recommend this to anyone looking for a robust product with an easy to use interface and mobile support. Very happy with our decision!

Document Management System that exceeds expectations

Nov 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In deciding which Document Management System (DMS) to adopt in our corporate environment, we reviewed many DMS solutions. We ultimately chose LogicalDoc for ease of implementation, open API architecture, Java and .NET platform. The pricing model was also a key factor in our decision-making. We have now been using LogicalDoc for the past 6 months and seen significant improvements in our overall productivity and efficiency across multiple departments within our organization. Support has been a pleasure to work with, very knowledgeable and quick to response to any issue we have come across. If you are in the discovery phase for a new DMS platform, I have no hesitation in recommending LogicalDoc.

Always comfortable with LogicalDoc

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LogicalDOC has helped changed the companies behavior of sharing information. It was easy to use - and the Little times we needed it the customer service was always perfect.

Very intuitive interface

Aug 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A headache-free and fast solution to transfer your data without spending much time on it. Any question or advice I needed was given to me in no less than 12 hours and their response was always spot on.

The ease of use as well as the very intuitive interface makes me this software my first recommendation.

Keep the good work guys.

An incredible commercial version

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: An incredible commercial version that works absolutely perfect. I had a small inconvenience due to a mistake of mine I wasn¿t able to figure out and the Customer Service was fantastic too:
courteous, fast and effective.

Other companies should really takes notice of their example.

Logical Docs - Great document management system for Geotechnical Engineering Company

May 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Logicals Docs is used by our three offices in Australia & New Zealand for all our Company Document Systems. It provides easy access to all Project Information, and secure individual access provides a great auditing function for previous versions and history of all documents. This compliments our Quality Management System and OH&S System, by providing an important auditing tool.

LogicalDOC is a wonderful program

Mar 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The support of LogicalDOC is very serious, as well as very fast and efficient.
Also, they provide us with solutions for improve on the uso of LogicalDOC and getting the best performance.

LogicalDOC support is always available and you can speak them. When there are problems, they resolve it as rapidly as possible with the certainty of which already it doesn't return to happen.

We are a company called COJALI S.L with LogicalDOC. We have many documents and LogicalDOC was the solution to manage them and archive them correctly.

LogicalDoc Support Saved Me Days of Work

Mar 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LogicalDoc support just assisted me with migrating some data that would have taken me days to do manually. They responded to my question within a few hours and then was able to do a support session within 12 hours to help me get done what I needed.
They were thorough and did a backup of the data before the change.

Powerful yet simple to use solution

Mar 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using LogicalDoc EE for about a year for legal knowledge management in our law firm (20 users). We appreciate its ease of use and intuitive interface which has greatly contributed to the quick acceptance of LogicalDoc in our team. One feature that is particularly useful to us is the possibility to quickly save and access documents in the database via the Office Add-in, without the need for the browser. We also appreciate the fact that the software is able to index and find documents in different languages.
LogicalDoc keeps getting updated and improved on a regular basis and so far the customer service has been very good and quick to respond. Given its features LogicalDoc is very good value for the price.

A system of document storage easy and affordable

Feb 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Logicaldoc is the solution we were looking for. A system of document storage easy and accessible. Unlike other software equivalents, LogicalDOC is very light, flexible and intuitive. The training time is minimized thanks to its simple and clean interface. Also thanks to the many available webservices we had no difficulty to integrate this solution with our systems and those of our customers.

Top Notch Document Management System

Jan 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My company decided that we were going to start making all company documents digital and we needed an application to help us organize this move. After testing multiple vendors LogicalDOC was by far the best product for the price. The other vendors who had a comparable application wanted more than two times the cost of LogicalDOC per user license. MIM Software has been using LogicalDOC for three years now and we are very satisfied with the product and how it performs. There has been times when the software was not working properly, but the LogcalDOC support team is always quick to respond and come up with a solution. I would recommend LogicalDOC to other companies looking to move all their documents into a digital platform.

Simple and effective document management solution

Dec 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LogicalDoc is a relatively inexpensive and easy document management solution.
We have been using LogicalDoc Cloud for over 2 years. It was originally intended to be a short term solution for sharing some documents. However, we soon realised this is a truly scalable system that can easily work just as well for a single locally based operation or an operation with businesses around the world, just like ours. We have a large group of personnel (Finance Managers, Sales, Commercial, Engineers, Project Managers, and many others) around the world who are now using it to store and share files within our businesses.
One of the strengths of this product is the customer service. All my queries and support requirements were handled on the same day.

Greate Document Contol System

Aug 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Logical Doc for several years now and we are very happy with the product. Its a big step up from basic permissions on a network filesystem. The version control and change subscriptions are very useful. Newer features such as folder syncronization, Dropbox and Google Docs intergration helps keep pace with the needs of our users.

LogicalDOC 6.8

Aug 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LogicalDOC EE conviced us with the simple handling of the user interface and the modern design. The continuous advancement of the development and the compliance of our security aspects finalized the profile of requirements. ROBEL greatly appreciates the ability to define workflows for the documents. In fact the number of documents held by the company is growing and it is necessary that LogicalDOC allows to define responsibilities and activities to be assigned to users in order to work collaboratively on documents. ROBEL is able to track exactly all the documents so they can reconstruct the activities carried out by a user on a document during its entire lifetime with LogicalDOC.

Update support

Aug 08, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I needed some assistance with a failed installation. The failure was, as it turns out not the fault of LogicalDoc, but due to the lack of error messages in the log I did not know what the real prblem was, only that the update did not work.
After sending in the logs from the failed install, I had a tech support representative from LogicalDoc loginto the server and go through some trouble shooting steps. It turns out part of the java installation was out of date. After a quick fix the install was able to be processed successfully.
I have been through 6 updates with the LogicalDoc product and all have been relativly painless. Drop in a .zip package to the updates folder, run a command from a command prompt and away you go. This could be made easier with an executable, but as it stands it's not too bad.
Tech support is knowledgeable, and quick.

GIS meets LogicalDOC

Jul 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
'OLIG' is an engineering company which offers services in the following areas: geoinformatics, survey, planning, civil engineering and control of building regulations.
After an intensive search for a system for document management for our townships, clients and for our Geographic Information System (GIS) the focus lies on LogicalDOC because it conforms best to our requirements. Our most important criteria were as follows: programming interface (API), connection to Office, Web solution, easy handling, document versioning system, historization, mature and established search engine algorithm, deployed technology.
Most important is the programming interface that enables us to develop our own applications which communicate with DMS.
Such we developed an interface to our WebGIS which allows us to retrieve documents of the DMS.
The quick and uncomplicated support and the flexibility concerning customer requests is commendable as well.
Moreover the product outperforms with regard to the cost-performance ratio.
Conclusion: with the product LogicalDOC we could convince several clients of this solution.

Cons:
There is nothing particularly negative to mention.

LogicalDOC for law firms

Jul 18, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We transitioned from a standard windows share to LogicalDOC just over 2 years ago. Since it's inception it has proved to be a critical business application of all our solicitors and support staff.

Having version control and powerful search makes our day far less frustrating as it used to be.

Folder templates quickly allow us to create Matter workspaces with our structure and get down to work quickly.

I would recommend logicalDOC to organisations seeking reliable document management.

A perfect choice

Jul 01, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LogicalDOC was the obvious choice for my client. They required very little training moving between Outlook and LD as the interfaces are similar. It also solved a BIG problem we had hosting this particular client's e-mail. They had 30+gb of e-mail on a Zimbra mail server and the shear size of it was breaking Outlook functionality regularly. Using LogicalDOC with MessageExport plugin (3rd paty) I was able to dump the entire e-mail database and import it directly into LogicalDDOC. This saved my client and ourselves a lot of time/effort/money when it came to support. Long term benefits of LogicalDOC is huge as well. My clients need for physical storage for mountains of printed documents has been significantly reduced and efficiency has gone up. Everyone wins.