Who Uses This Software?

We serve churches of all sizes from church plants to mega-churches. Also, a few non-profit organizations. Any organization built around groups or teams.


Average Ratings

242 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ChurchTeams
  • www.churchteams.com
  • Founded 2001
  • United States

About This Software

Everything you want in a cloud ChMS: membership, groups, assimilation, website integration, event registration, secure check-in, contributions, online giving, event registration, email, texting, robust reporting and more. Completely optimized for use on any device. We became the leader in group software by taking the best practices of ministry and blending them with the best of software architecture. We do the same for the rest of your church at a price you can afford and service you'll love.


Churchteams Features

  • Attendance Tracking
  • Built-In Accounting
  • Calendar Management
  • Child Check-In
  • Donation Management
  • Event Management
  • Group Management
  • Learning Management (LMS)
  • Library Management
  • Member Directory
  • Member Profiles
  • Membership Management
  • Multi-Site Management
  • Newsletter Management
  • Online Payments / Giving
  • Pledge Management
  • Volunteer Management
  • Website Management
  • Worship Planning

Churchteams Reviews

Church teams has greatly improved our ability to meet our members needs and help them get involved.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Church teams is so easy to use! We were using a much more complicated (and more expensive!) database prior to church teams. I say "use" lightly, because really no one was using it because it was so complicated. Now that we've switched to church teams, all of our staff is actually using it! It has made their jobs so much easier and has helped us to meet our members needs and get them plugged in. The customer service is amazing! I contacted church teams A LOT when we first started using it. They always got back to me immediately and explained things in a way that was easy to understand. Also, our staff can call them anytime as well. With our old system only the administrator was allowed to contact them (and that was only through email - you couldn't even talk to a live person! Church teams has been transforming!

Cons: I had to get used to not having a calendar feature. It would be nice to have that to track facility use.

Vendor Response

by ChurchTeams on August 22, 2017

Hi Janine, Thank you for this kind review. I really appreciate it and the privilege of serving you guys. Thanks, Boyd

Great product, easy to use and great online support if I have a question

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: easy to use and very intuitive and great support when I have a question. Great product and super great online support.

Overall: Ease of use and online support

Vendor Response

by ChurchTeams on August 12, 2017

Thank you Diane! We enjoy serving you guys. Boyd

Couldn't be happier, does everything we need and it's super easy to use!

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Churchteams is very user friendly and intuitive. Great for every aspect of managing groups including sign-ups, attendance, reports, follow-up, scheduling volunteers w/built in reminders and so much more! Very helpful in tracking an individual's involvement and spiritual growth indicators. As an added bonus, we recently began using their online giving feature which is less expensive than our previous provider. It has streamlined our book keeping process and made registering and paying for church events an easy one stop process. All that being said, the Churchteams feature I most appreciate is their support team. Very friendly, knowledgeable people who are super responsive - always get an email or call back within 24 hrs. and usually much sooner.

Cons: Technology and I don't normally get along very well and there have been some instances where I had some difficulty running a report I needed. The nice thing about churchteams, however, is that in the few instances where I've run into that issue, I just contacted support and they ran the report I needed for me and then took the time to explain how I could do it myself the next time. Probably will not be an issue at all for someone who knows their way around a computer.

Overall: I oversee most of the ministries in our church and churchteams has made managing all of those groups a breeze. Can't imagine going back to a life without this management software!

Vendor Response

by ChurchTeams on July 28, 2017

Thanks Mario! What a great review. I pray it will be helpful to other people reading it. It is a pleasure serving you guys. We appreciate you taking a few moments to do this. Boyd

This software has everything that your church needs, and then some!

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: You can do basically anything with this software...from attendance to registration to printing the church directory!

Cons: Using the 'attributes' section can be quite intimidating...I've tried to use it in my reports, and still can't figure out how it works.

Overall: It has everything you need for your church in one package.

Vendor Response

by ChurchTeams on July 21, 2017

Hi Lynette, Thanks for the nice review. I hope it will be helpful to others as well. Next time you are messing around with reports and trying to pull stuff from the member attributes, give us a call to work through it with you! We'd love to help you get that mastered as well. (817) 405-9750. Thanks, Boyd

A great way to connect with others and stay organized.

Jul 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love having everything about the church in one place. I can find all information regarding an individual or family to reach out for important information or to contact the person/people. I can use it for my own community group.

Cons: Sometimes drop down menus and choosing an item lags or disappears when clicking on without actually taking me to the selection.

Overall: Adding people to the church, keeping track of all group information for community groups, grouping people together into families.

Vendor Response

by ChurchTeams on July 17, 2017

Thank you for the kind review Elena!

Great group management tool and church management software

Jul 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: This web-based software is a great tool to help you have access to all the church info wherever you go and whatever info you need is right at your fingertips!

Cons: No offline support. You cannot save and run offline, so all the data is only available as long as you are online with decent speeds.

Overall: Access and ease of use across multiple platforms

Vendor Response

by ChurchTeams on July 03, 2017

Hi Ben, Thank you for taking a few moments to do this review for us and for whomever may come across it. We appreciate the kind words and the privilege of serving you. Thanks, Boyd

Great experience, even before become a customer

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to manage. It is a very intuitive application, very logical. The support is excellent, they are very responsive.

Cons: We are Spanish speakers, because we are located in Argentina. Although there are some "Spanish words", we would like to see more "Spanish customization"(We picked this application knowing this condition. It was not a surprise for us)

Overall: People handling (administration and follow up)

Vendor Response

by ChurchTeams on June 22, 2017

Jorge, thank you for your kind comments and encouragement about spanish. It is a privilege to serve you guys. Thanks, Boyd

Best Church Software I've Ever Used

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: ChurchTeams has an intuitive interface. It is mobile friendly. The fact that volunteers can access their groups from anywhere is a huge plus. Removes the centralized administrative tasks that most church databases require. It provides both high security and usability. I have used this product since 2004 when it started as a small groups database. Now, ChurchTeams can do everything. The staff is polite and very responsive. You can pick up the phone and call the President of the company if you need to! They are always learning and improving. Always open to suggestions. I highly recommend ChurchTeams. It's affordable, efficient, and safe. As we say in the South: "Dumb if you don't!"

Overall: When I first started using ChurchTeams, I was a small group pastor with no assistant or administrative help. When we launched 103 groups that was a lot of data to potential have to input. Considering I wore several hats in our church, it would have been impossible. By sending our group leaders a link to ChurchTeams database, they set up their own groups, populated their rosters, then completely weekly reports online about their group members. It was a life saver. In Group Connection environments where groups leaders meet prospective group members, the mapping feature has been extremely helpful for prospective group members to see which groups are near them. I could go on and on. I have nothing bad to say about this product.

Vendor Response

by ChurchTeams on June 15, 2017

Thanks Allen. You are too kind. I would just add that you were very helpful in our thinking about refining development back then to better serve small group ministries. Boyd

Excellent Check-in features

Apr 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I was in the process of buying a product that was the right fit for the church. This product is worth every penny. I love the child check-in screen and page. The membership database is worth utilizing. Good software.

Vendor Response

by ChurchTeams on April 20, 2017

Thanks Nate for taking a moment to do this review for us and all those who read it in the future. It's a privilege to serve you guys. Boyd

Cloud-Based System to Manage Your Small Group Ministry

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Cloud-based platform makes it available to access anywhere in the world. It was extremely easy to use and they even offer free online training sessions. I'm so glad that our church is using Churchteams software...it was exactly our small group leaders needed!

Cons: I have no complaints about this powerful software tool.

Overall: Churchteams is a powerful tool that will help any small group leader track, manage, and connect with their small group members. We found it extremely easy to use with many powerful features. I'm not sure how we can function without it!

Recommendations to other buyers: Download the trial version today and learn how easy it is to use. You will be amazed!

Vendor Response

by ChurchTeams on April 20, 2017

Hi Brian, Thanks for taking a few minutes to do this incredible review for us. You have blessed us and hopefully many others who will read it. Gratefully, Boyd

Great tool -- if you utilize it

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We have many inexperienced people using this database, so we need to train folks better. That is on us, not on Churchteams or their support.

Vendor Response

by ChurchTeams on January 31, 2017

Hi Betty, I am just starting, this week, a Churchteams academy of 5 classes to help certify staff and highly engaged volunteers on using the software. Check it out on our new Learn page on the website. It doesn't cost anything and was designed for just this reason. Thanks, Boyd

Great church software

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Adaptable
Always improving
Easy to learn
the separate parts are well integrated

Cons: has so many features we have not learned all that it can do for us....

Overall: We love church teams software. It has been so beneficial to our church in the management of our database of members, contributions, tracking small groups.....
It is always been added to by Boyd and Mark at Churchteams. We have seen so many great editions over the years we have used it.
Anytime we have a suggestion of changing something about the software the team listens to our thoughts. Many of our suggestions have been implemented.
It is a GREAT product at a great price!

Recommendations to other buyers: Try it. Go on our website, stnicksonline.org and Click on Get Involved and you will see some of what church teams does for us!

Vendor Response

by ChurchTeams on January 24, 2017

Hi Mark, How cool to invite people to your website in this review! Great idea and thank you so much for your time to do that and the privilege of serving you guys. Boyd

Best Church Management System for the money

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Full premium features. Prompt and helpful customer service.

Cons: The GUI is nothing to get excited about but it's functional

Overall: Church teams have all the features most churches are looking for at a better price with excellent customer service and support. Reports can be easily generated making communication and connections easy.

Vendor Response

by ChurchTeams on January 05, 2017

Hi Andy, Thank you for taking the time to give us this review. I really appreciate your encouragement and affirmation. It's a privilege to serve you guys. Thanks, Boyd

ChurchTeams enables me to be more efficient in accomplishing my duties as Office Administrator...

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ChurchTeams enables me to be more efficient in accomplishing my duties as Office Administrator at Grace United Methodist Church in St. Augustine, FL. Our church may be historical (1888) but we are very up to date with the technology that we use. All aspects of staying in touch, informing, and updating our church database information are much easier due to the ChurchTeams program. As our needs change, ChurchTeams listens to what those needs are and works with us so that we can gain access to the exact information that we need.

Vendor Response

by ChurchTeams on December 14, 2016

Thanks Peggy for taking time to do this review for us. Boyd

Great Administrative Tool!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: God's local church here in Norfolk Virginia has been using the Churchteams database for about 5 years and it has done wonders for our administrative support functions. I initially used the database specifically for tracking, reporting, and assimilating our small groups program at church and then our admin staff learned more about it's capabilities in other vital administrative areas of the church. Like most churches we do not have a budget to pay our admin support staff. Churchteams has allowed them to work remotely at their convenience in order to complete their important ministry functions with minimal effort. They have learned to access the database from their homes and even on breaks at work in order to contribute their gifts to the body. The automated capabilities of meeting notifications has also been a blessing in allowing the senior leadership to always know at the click of a mouse about the various groups of people who are meeting together. We are better connected with our remote churches because they are learning to use the database for their various needs as well. There is much that we still have to learn and re-learn about the capabilities of Churchteams to benefit our church but so far I am extremely happy with the benefits gained. Thank you Churchteams for creating such a great tool for us to use for God's glory!

Vendor Response

by ChurchTeams on December 12, 2016

Hi John, Thanks for taking the time to do this review for us. We appreciate it. It's so great to hear how well the software is working for you. Blessings, Boyd

Great church software

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It's wonderful having such a robust web based tool to organize and administrate the Human Capitol component of our church. Every contact we've had with someone from Church Teams had been really positive and very helpful - they provide great customer service!

Vendor Response

by ChurchTeams on December 12, 2016

Thanks Althea. It's a privilege to serve you guys. Boyd

Great Customer Service!

Dec 09, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: We like the Children's Ministry check-in software.

Cons: I feel like it isn't very user-friendly.

Overall: The thing I love the most about ChurchTeams is the quick response from the ChurchTeams staff and support team. They're always happy to help and prompt in their response!

Vendor Response

by ChurchTeams on December 12, 2016

Hi Sheree, Thanks for doing the review for us and the really nice affirmation of our support. If you can, I'd love your ideas on what makes it not as user-friendly. We have some ideas that we are looking at, but would love the specific feedback! Thanks, Boyd

A Great System for Small Groups

Dec 09, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Our church has ~30 small groups and we started using Churchteams about 2 years ago. It has been a great experience and our small group ministry has benefited from this SaaS. Their SaaS platform is fast and reliable, with no downtime I can remember. The best feature is probably the small group attendance reporting by the small group leaders. It helps us keep track of the overall health of small groups and makes communication easier.

Vendor Response

by ChurchTeams on December 09, 2016

Thanks for the reliability feedback in this review, Calvin. That will be helpful for others to read. Blessings, Boyd

Great Company to work with!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use

Cons: nothing

Overall: The people at Church Teams are VERY helpful and extremely friendly. I love they way that have added features that have been suggested by their users over the past few years. They REALLY do listen to their customers and take their suggestions seriously.
The product is very easy to use and is very automated. I would recommend Church Teams to anyone who needs a church management system.

Vendor Response

by ChurchTeams on December 09, 2016

You are a blessing, Brenda. Thanks for taking a moment to share your experience with us. That is really encouraging to us and will bless others looking for software. Grateful, Boyd

An Excellent Tool for Church Growth

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: What a great tool Churchteams has been for us! We have been using this product for several years to manage our small groups. We like the fact that the leadership can get the feel what is going on in the group even though we may not be physically present. Churchteams is not just about getting the numbers in the group right, it is a vital resource for revealing the life of the group and the journey of individual members of the group. Administrators can also use Church teams to equip group leaders. The program also allows group leaders to disciple group members. I have not seen a better tool than Churchteams for Church growth and discipleship in the body of Christ.

Vendor Response

by ChurchTeams on December 09, 2016

Indar, thanks for the nice review! I know you guys love the groups side, but I'd love to show you the rest of the software and how far we've come to be competitive with the very best out there. Join me for any of the virtual classes when you can. Thanks, Boyd

Excellent features and very user friendly! Not to mention mobile friendly also!!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using ChurchTeams for over a year now and have loved the ease of use and also the ability to get to the data from anywhere since it's out in the cloud! You can't beat it! Great value.

Vendor Response

by ChurchTeams on December 09, 2016

Thanks Joshua! Boyd

I love this system!

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is user friendly and you get a lot of options for your money.

Cons: Mobile applications are not as easy as using a PC.

Overall: Church teams has been a great addition to our Ministry. The features are easy to use and efficient. The customer service is great!

Recommendations to other buyers: Keep it up!

Vendor Response

by ChurchTeams on December 09, 2016

Thanks for doing the review, Jared. We appreciate it and the privilege of serving you guys. Boyd

Great support and value

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Customization comma web-based, sign in, ability to connect with printers for sign in

Cons: The GUI is not the fanciest looking thing but it totally gets the job done

Overall: I absolutely love church teams! The features on it rival NE comfortable online solution 4 a greater value. The whole experience is very intuitive and if there is any need for support or guidance customer service is exceptional.

Vendor Response

by ChurchTeams on December 09, 2016

Thanks for taking a moment to do this review for us, Andy! We appreciate the opportunity to serve you guys. Boyd

Churchteams is a great asset to our church!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the ease and functionality of Churchteams. We currently us Churchteams for all our church attendance tracking, ministry teams, small groups, children's check in, and event registrations. They make it simple for our ministry leaders to access information on their specific ministry teams, and I find the email and texting features a definite plus.

Vendor Response

by ChurchTeams on December 09, 2016

We appreciate you taking a moment to do this review for us, Kris. Thanks, Boyd

I love ChurchTeams

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Cons: Needs to have some type of bill pay or payroll option, as well as budget itemizing. So I could look at the balance of Missions-Benevelonce-Literature- etc...

Overall: I am the Director of Missions and Education at Hepzibah Baptist Church. I love ChurchTeams so much that when I moved from Florida to Alabama, I had the leadership by this software immediately. I can organize and communicate with small groups, leadership, and the entire congregation with the push of a button. BUT, there are so many more things, such as the check-in and contribution options. There is even online giving available. The customer support is too notch as well. You will not regret using and choosing them.

Vendor Response

by ChurchTeams on December 09, 2016

Thanks Stephen. We typically leave general ledger and cash management options to a church's accounting software to manage. Boyd

One of our best decisions

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Can't say enough good about the customer service. We feel we are just scratching the surface of what this tool can do. Very pleased.

Vendor Response

by ChurchTeams on December 09, 2016

Thanks Richard!

Great Church Management Tool!

Nov 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Customizing to fit how we do ministry.

Cons: Some difficulties with event ticketing.

Overall: We are using Churchteams for over two years now and highly recommend it! There technical support is fast and helpful. There are many excellent features but the one we like the best is the ability to customize the data fields to fit how we do ministry.

Recommendations to other buyers: Great value and super support!

Vendor Response

by ChurchTeams on December 01, 2016

Thanks for taking a few minutes to do a review for us, Nancy. We are grateful for you. Boyd

ChurchTeams a great tool for effective communication and tracking!

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: It is easy to use and very functional.

Cons: We really like ut, but maybe a few more ways to filter reports.

Overall: We have LOVED ChurchTeams! We were looking for a tool to help us be more effective in tracking and communication. It is easy use and has enabled us to give our group leaders an easy way to collect info, track and communicate. It has made a huge difference to our congregation.

Vendor Response

by ChurchTeams on December 01, 2016

Thank you Sandi for taking a few minutes to do this review for us! It's a privilege to serve you guys. Boyd

ChurchTeams helped our church communicate and function more efficiently.

Nov 29, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use and functionality.

Cons: Have been very happy, but would like more ways to print reports w specific filters.

Overall: We have loved ChurchTeams. We were looking for a database thst would enable us to communicate and track by groups. It has been very easy to use and given us a tool to allow our group leaders to track info and communicate more efficiently. We have been impressed by the customer service as well.

Vendor Response

by ChurchTeams on November 29, 2016

Hi Sandi, Based on the review, did you mean to give us just 1 star? Or did we somehow miss what you intended? Thanks, Boyd

Moving to Church Teams was the BEST decision!

Nov 29, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Web Based
Easy to use
All the options that are needed

Cons: Nothing to mention off hand

Overall: We absolutely love having a cloud based customer contact system that is accessible to all of our users. We have found it much more simple to use the reporting features that with other contact database management programs as well. We really like the fact that this system give us the ability to 'grow' and is also 'growing with us'! The service has been top notch as well! I would recommend it to anyone and everyone in need of an excellent church management program!

Recommendations to other buyers: Try it!

Vendor Response

by ChurchTeams on November 29, 2016

Thanks Jessica. We love serving you guys. Boyd

Churchteams' Customer Support is Top Notch

Nov 29, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
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Comments: Horizon Community Church in Tualatin uses Churchteam to manage all our Lifegroups.

We like the way Churchteams organizes the information and allows Lifegroup leaders and coaches easy access to their groups.

The tool is very user friendly and the personalized help we receive from the Churchteam staff is top notch! We really appreciate the care and concern the customer support staff offers when we have questions.

I know I am speaking with someone who has a deep understanding of the product and I never feel like my question is getting shuffled to an automatic system or a generic call center.

Keep up the wonderful support you provide!!!

Vendor Response

by ChurchTeams on November 29, 2016

Hi Kathy, Thanks for the great review. I often saw that as Software as a Service, support aka service is what we do. And we love serving you guys. If you ever look to put all your member data in one location, we provide all the features necessary to keep everything under one roof. ... With the same great support. Thanks, Boyd

Very please with Churchteams

Nov 29, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: I like everything except for one thing.

Cons: Printing the directory is a challenge.

Overall: Overall I am very pleased with Churchteams. It's very easy to use, and provides our group leaders great opportunities to connect with their members. Entering contributions - very easy, as well as on-line payments. Customer service is amazing.

Vendor Response

by ChurchTeams on November 29, 2016

Thanks Debbie. You are right about the directory! We have it on the upgrade list, but not scheduled yet. Sorry. Blessings, Boyd

Does what we need

Nov 29, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Church Teams is easy enough to use and add your personal categories. We use it in several areas of our church, from volunteers, newcomers, and our outreach ministries. It is definitely worth the price.

The thing for churches

Nov 29, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reporting System, Data Entry

Cons: Security Levels

Overall: Churchteams has been very helpful as a database. There are few items I would change, for example the security levels are challenging since we cannot give individual passwords. I enjoy the donation/tax deductible process. It is extremely user friendly. Overall a great product for the price.

We Love It!

Nov 29, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The way I can easily access my member informatioin

Cons: It can be hard to figure out

Overall: It has turned our ministry around! It has been so great to have a way to easily access all of our member registration. There are a ton of features

Recommendations to other buyers: Make things more straight forward

Makes data management a breeze!

Nov 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Monthly reports with trends
Cusomizable reporting
Ease of use
Available on any device
"Did you know" Q&A on the home screen
Easy to embed into website

Cons: N/A

Overall: Since the program was created by people who've been where I'm at, they have the insider knowledge to know what I, and others like me, really want.
The company is constantly adding new features, often anticipating needs before I realized I had them.
The absolutely free-no credit card required-trial is an excellent way to give the system a trial run.
Billing adjusts to the appropriate tier once reached so I was able to start small and budget accordingly going forward.
By already having this system in place, it was easy for our children's department to start using the check-in component, when they were ready for that step, for NO extra charge.
The preview before the monthly report is generated is great because reporting errors can be fixed before they skew the compiled data.
ChurchTeams enhances our data collection efforts. If someone is uncomfortable filling out a communication card during one of the services but joins a group, we can get the information there.

Recommendations to other buyers: Just try it!

Easy to use for the somewhat technically challenged.

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Being able to build groups and not having to re-enter the members name and information each time.

Cons: The login, for whatever reason, my co-worker and I both wish it was at the top of your home screen so we didn't have to scroll down every time. I use it frequently and when I get logged out having to always do that is a small irritation.

Overall: Great software! Wish it could keep our volunteer planning as well, that's my only complaint. If it could do the service plans/volunteer plans like Planning Software and what you already have you'd fly with consumers buying your program. It would become something every organization that uses regular volunteers and even staff could use. Churches and non-church organizations.

Recommendations to other buyers: Find a way to incorporate a service planning/volunteer scheduling into your database.

Vendor Response

by ChurchTeams on November 29, 2016

Hi Mitzi, We do have Volunteer Scheduling in the software already! Join me for the Volunteer / Event Virtual Class to see how it works. I think you will like it as much or better than Planning Center. There are also videos to it under the Groups button at the top. For the login issue, grab your unique login link from Setting / Basic Settings step 1 and save this as a bookmark or favorite on any device. Then all you have to do is enter the password. If you need help with any of this, call us. (817) 405-9750. Thanks for the great review! Boyd

Churchteams is a great option!

Nov 29, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: I wish scheduling volunteers was easier. It would be nice to have a spreadsheet view and be able to schedule the same volunteer in multiple areas for the same service. I had to come up with multiple groups so that I could schedule a certain volunteer to serve in multiple posts. However, then I could n't view them on one master spreadsheet.

Overall: Churchteams helped us transition from a church financial database platform that was very user unfriendly to their platform that is more user-friendly. Their customer service is outstanding. If they don't have a feature, they do look into adding it.

Vendor Response

by ChurchTeams on November 29, 2016

Thanks, Anita, for taking a moment to do this review. And, for the great input about the layout for volunteers that you would like to see added. This is exactly how we get better! Grateful, Boyd

Churchteams has brought us all together!

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly, great support!

Overall: I am the secretary here at theway church. Before Churchteams, communication was handled via Gmail, which is fine, but after several emails to large numbers of people Gmail shut down. Through Church teams, I can email or text as often as I need to. Now, I am not the only one sending out emails and texts. The Pastor, Associate Pastor, and the Team Leaders can send out their own communications. With the scheduling feature, the communications are sent out automatically! That has saved alot of time as well as helped with Volunteers showing up when needed. The online directory has helped our members and regular attenders stay in touch with one another too. We utilize the groups to set up teams for different jobs throughout the church. For instance, our Sign team is scheduled on a rotating basis to change the church sign weekly. Notifications are sent out automatically. Nursery Volunteers are handled the same way and we know who accepted or declined their assignment. Since setting up various groups, we have more involvement from members and regular attenders than before. Everyone is excited about doing what they are assigned to do! We use the check-in software for Nursery and Children's Church for Volunteers and the children. This also gives us attendance totals. We use the Contribution aspect of Churchteams too. It is so simple and helps keep track of everyone and their giving. We will soon be adding our online giving to this program as well. We are excited about that! We love the fact that we can access ChurchTeams from any device too! I use my phone to communicate with everyone when I am away from the office all the time. Prayer Requests...No problem. I can send it right out. We are a church that is 5 years old. We are new to keeping track of everything. But Churchteams has made it easy. The reporting allows us to pull up any information we need whether it be birthdays and anniversaries for the month or Baptisms for the year, etc. We love how Churchteams has brought us all together as the body of Christ to do what He has called us to do. We would recommend it to other churches.

Vendor Response

by ChurchTeams on November 29, 2016

This is an incredible review, Cyndi. Thanks for taking the time to share details with everyone. We love serving you guys and look forward to helping you with online giving too, soon. It's great now, but an even better upgrade to it is coming soon. Thanks, Boyd

Great tool for Ministry

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We started using Churchteams to help us organize and keep up with our small group ministry. To be honest, the person in charge of this ministry set it up because he was familiar with it, but soon after, he left for another ministry opportunity. Now, this ministry fell to myself and others who weren't familiar at all with Churchteams. At first, we were kind of pushing it away because we didn't think we had the time to learn a complicated system. Finally, I decided to dive in and figure it out. Turns out, I didn't have to really dive because it was so simple to use! I'm sure there are still things Churchteams can do that we are still learning, but it has been easy for us to figure out and has kept us looking professional and organized!

Vendor Response

by ChurchTeams on November 29, 2016

Randy, Thanks for doing the review for us. So great to hear that you have found it easy to use!! For some best practices and other ideas, join me for any of the virtual classes I do. I prioritize my week for them and love going as deeply into any of the features as whoever on the call wants to. It's an honor to serve you guys and we'd love to help you get even more value from it! Thanks, Boyd

Great product!

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: great price point, easy to use, always being improved

Cons: for the churchmember unless the church customizes the portal it can be overwhelming

Overall: We have used Churchteams at St. Nicholas Church for several yrs and find it easy to use, cost effective and love that the team is always improving the product. The team is so willing to receive feedback and incorporate it in the improvements!

Recommendations to other buyers: LOVE IT!

Vendor Response

by ChurchTeams on November 29, 2016

Thank you, Mark.

Everything we need and more

Nov 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Access to group information, reports, and registrations

Cons: I need to use it more to know how to respond with anything helpful. As much as I use it, it is great

Overall: Does everything we need it to do for our ministry. Tracking groups, ministry teams, registrations and sign ups, and more. I love that Church Teams is making constant improvements and is responsive to the needs of the local church. We are so happy with this service. We haven't used it to its full potential but we see Church Teams meeting all our needs as we grow into 2017. I value Church Teams help support with their efficient and helpful responses. Thank you, Church Teams!

Vendor Response

by ChurchTeams on November 29, 2016

Thank you, Mike, for taking a moment to do this review for us and for others taking a look at us. It's a privilege to serve you guys. Blessings, Boyd

I Love This System!

Nov 29, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been using ChurchTeams for a couple years for group life and it is wonderful! Initially, this was just used by discipleship for small groups to report their attendance and more, and it did this so well. Group leaders who struggled with technology or remembering received emails to report, simplifying the process and insuring regular reporting. With the website integration, we were able to take group life to a new level by connecting interested individuals to groups directly from our website (cutting out the need for a paper form or back-and-forth phone calls to find a good connection point). We now use the system for our outreach ministries and leadership development groups and continue to seek new ways to use it.

To say that I have never found such an easy-to-use system is an understatement. I love ChurchTeams, and highly recommend it to anyone who wants to empower their leaders and volunteers to connect directly with what is happening any your church!

Vendor Response

by ChurchTeams on November 29, 2016

Wow, what a great review! Thank you, Carolyn. There are lots of other great ways to use the software. That's why I prioritize to do the virtual classes each week. We have clients do them over and over for updates and best practices. Feel free to join me anytime. We are grateful for the opportunity to serve you. Boyd

Excellent Administrative Software for Church

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have absolutely love Church Teams and love how easy it is to use and communicate with our members.

Vendor Response

by ChurchTeams on November 29, 2016

Thanks Amy. Every time I drive by your offices I thank God for you guys. So grateful it is going well for you. Blessings, Boyd

A gift to the local church

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use & web-based

Cons: No download/offline ability

Overall: This software has been a gift to our church! We paid for it, but we have gotten so much more than we pay for! Allowing more people to be engaged with the people we serve, allowing us to see and measure how our ministries are doing in impacting our people. Giving us hard data to show where we are strong and where we need to grow. Hands down the best decision on Church Management Software we have made.

Recommendations to other buyers: Get it and you won't regret it!

Vendor Response

by ChurchTeams on November 15, 2016

Benjamin, What a great review. Thanks for taking the time and putting the thought into this. You have blessed us and hopefully many others as well. Thank you, Boyd

Great Church Management Software

Nov 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a church we have used Church Teams for several years. Over that period of time it has grown in its capability and ease-of-use. It has become a complete church solution. The software makes it very easy to coordinate small groups and get meeting reports from the leaders. The many options help us track visitors, etc. I would highly recommend this software for your church.

Vendor Response

by ChurchTeams on November 15, 2016

Thanks Gary. It has been a privilege to serve you guys. Boyd

Great church management program

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We recently changed from ACS to Churchteams as our church management system. Church teams is so user friendly and provides a great value for us. We have saved a tremendous amount of money already not to mention it takes much less time to accomplish tasks. We love it!

Vendor Response

by ChurchTeams on November 14, 2016

Thanks Kathy. It's a privilege to serve you guys. Boyd

Makes life easier. Could be more robust.

Nov 14, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We went from a full-paper church management to Churchteams. Once we got all of our data added, it's certainly made life easier for our staff and volunteers. I do wish there were some more robust options - personal user passswords, ability to rotate/crop photos, and more reporting features. But this works well for our church of 500.

Vendor Response

by ChurchTeams on November 14, 2016

Hi Kelly, Here is the blog post on the release of personal passwords a month or two ago. http://blog.churchteams.com/new-release-individual-login-option Please let us know any report you would like help with. We'd love your thoughts and input on that. We appreciate your feedback and review. Thanks, Boyd

Great for church nursery management!

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I oversee our nursery ministry, and am so grateful for Churchteams! There are great features like children's check-in, volunteer scheduling, group reports, and so much more. We love Churchteams at our church!

Vendor Response

by ChurchTeams on November 12, 2016

Thank you, Sarah. Boyd

Great software!

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to use software, even for those who are not to tech savvy! Love being able to contact everyone through one program!

Vendor Response

by ChurchTeams on November 11, 2016

Thank you, Brandi.

Very good product!

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Attendance reporting, communication among all users (group leaders, directors, group members, etc.), online group listing and signup, reports, the tech support, the prayers from churchteams on behalf of its client

Cons: Nothing really. If I had to pick something, it would be that it's WHOLE church management software (tithing, worship planning, etc.) is still catching up with other products. Because of this, our church uses churchteams for groups only and other software for other functions. This means that the data is not linked and not as useful. But it's not enough to make me leave churchteams.

Overall: Churchteams is one of the best small group management tools available because it is specifically geared to groups. It has done a good job of expanding the capabilities to include other data management functions for a church. I would be sad if I had to let this resource go!

Recommendations to other buyers: Excellent product! Thank you Boyd & Co.

Vendor Response

by ChurchTeams on November 11, 2016

Hi Tracy, Thanks for the nice review. We don't do worship planning like others, but about everything else is upgraded to the leading edge expectations. We're in the middle of an online giving and text to give upgrade now that will be state of the art in a few months. So, if you guys ever reconsider, please come back and check us out for everything again. We love serving you just for groups as well. Thanks, Boyd

Love Churchteams!

Nov 10, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Churchteams is a GREAT way for us to do our Small Group attendance. The only improvement I would like to see is a little more user friendly reporting. It's not terribly intuitive to me.

Vendor Response

by ChurchTeams on November 10, 2016

Thanks Debbie!

We love ChurhTeams

Nov 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ChurchTeams is great, it keeps our groups organized. I wish there was an app we could use to send our groups a group text. One like group me where people could respond. That would be amazing. It would be nice to even be able to track and post attendance in the app instead of waiting for an email then going online to do the group meeting reports. I was referred to take this survey by Chrissy Watson.

Vendor Response

by ChurchTeams on November 10, 2016

Thanks Laura.

Great Company!

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The customer service is top notch! I receive same day answers to any questions I have. The staff is very supportive!

Vendor Response

by ChurchTeams on November 10, 2016

Support really is a big deal to us. That's where we get our best ideas and prioritization for ongoing development. Thanks, Boyd

Church Teams

Nov 10, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: options for registration online, groups can access info

Cons: can be difficult to find features, is liminiting in some areas for what I want it do do

Overall: I have been using it for years and really like how it interacts with the groups, and give s a cloud based experience

Recommendations to other buyers: nope!

Vendor Response

by ChurchTeams on November 10, 2016

Hi Jason, Send us any suggestions for improvement. We love getting detailed feedback that would simplify usage. Thanks, Boyd

My Review on Churchteams

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I think it is pretty simple and there are a lot of functions (almost too many)

Cons: It is not intuitive to the average person is you have not spent the time to really learn it!

Overall: For a medium sized church the software if great! As for the one who uses it the most (for database purposes and for finances) I have mastered it however others in my church feel that it is not intuitive and the user interface is a bit out of date and not as simple/compelling as others we have worked with. Basically they wish it looked cooler :/

Recommendations to other buyers: The interface could be updated - I live in the silicon valley where people are very picky about how their products look (even over function) and therefore it would appeal to many more people.

Vendor Response

by ChurchTeams on November 10, 2016

Hi Kathryn, Great input. Of course, as you know, our design was for what I call "responsive access" for most people rather than user-initiated access which relies so heavily on user-interface. We've focused on making it so with one click from email or text, you're average person is on the page doing what they need. That said, we'll eventually update the UI platform which is from Twitter, Bootstrap a couple of years ago. Thanks, Boyd

Great software

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to use.

Overall: Churchteams is easy to use and the support staff is great at getting back to you on questions that you have.

Vendor Response

by ChurchTeams on November 10, 2016

Thank you, Kerri. Boyd

Proud Customer

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Small Group Tracking

Cons: no mobile app

Overall: Church Teams does what other "pricier" church management systems does at a fraction of the cost. It is a valuable part of our team.

Vendor Response

by ChurchTeams on November 10, 2016

Thanks Jason. Have you tried saving the link to your phone's home screen? See the instruction on the login page. We think you'll like full access to everything better than having to learn another "app" to access the main app. Blessings, Boyd

Grateful at FBC Rogersville

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The customer support - fabulous!!

Cons: Can't think of anything.

Overall: Hi Church Teams, when I first began here 5 years ago we were using a different software system. At the first training I went to, I left in tears because it was IMPOSSIBLE to understand.
Ever since we switch to Church Teams, WOW - what a huge difference!! It is so user friendly and anyone can understand it.

Recommendations to other buyers: Thank you for continually updating it and improving it even more.

Vendor Response

by ChurchTeams on November 10, 2016

Hi Sally, What a nice review. I really appreciate the personal nature of your words and your affirmation. Thank you, Boyd

What an excellent church database

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We recently switched to Churchteams from another church database provider. Our experience in the transition was incredible. Churchteams was with us every step of the way to ensure that we had the proper support and training in transferring all of our data over. They also provide great technical support any time a questions arises. We have not regretted making the switch.

We are so thankful for Churchteams and their team!

Vendor Response

by ChurchTeams on November 10, 2016

It is an honor to serve you guys, Ryan. Thanks for taking the time to do this review. Boyd

A Good Fit for Our Ministry

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We chose ChurchTeams after a long search and evaluation of multiple Church Management Systems. We wanted a system that was not overly complicated, and that could be used by our leadership team. Church Teams has been a great fit and we are happy with our choice. Here are a few things that we like

- Small Group Management is the leading feature for Church Teams. It does a great job integrating into our website, allowing people to search and signup for groups. It also helps us track participation in groups. Group leaders receive an email after their meeting, where they can track attendance, share updates, and list prayer requests. This keeps the group members and church leaders connected.

- Children's Check-In has also worked well for us. It's fast and quickly allows us to track attendance for our children's ministry

- Event signup and registration is another feature that we like and use frequently.

- Finally, we really like the ability to have a password protected online church directory.

Compared to other Church Management Systems, Church Team functions a little differently. Everything is setup as a group. Your ministry teams, your events, your assimilation pathway, and your classes are all setup as groups. Communication and tracking is done through adding and moving people between groups. Custom properties can also be added and tracked.

Overall, Church Teams has worked well for us, and the cost is cheaper than many competing products. We don't use the financial tracking features built into the software, since we do that through another system, but we use most of the other features. The interface is not as clean and easy to use as some of the other products on the market, but it's a good fit. It also doesn't take a huge amount of time to customize and setup. You can start using it quickly, and once you understand how it works, you can use it for more powerful functions. It's not the right fit for everyone, but for us, we have been pleased.

Vendor Response

by ChurchTeams on November 10, 2016

Thanks for this review, Mike. I appreciate your clarity and straight forward assessment. It will benefit everyone who reads it. Thanks Boyd

Church Teams

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I would recommend church teams to anyone that asked me on what program we use. It is easy to use and customer support is awesome!

Vendor Response

by ChurchTeams on November 10, 2016

Thanks Karen!!

Director of Administration

Nov 10, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Record data for attendance in children's ministry

Cons: Generate reports.. Inconsistent results

Overall: Difficult to understand how to set the reports. Frequent changes with the program make it difficult to keep up with part-time staff. Inconsistent e-mail reminders for certain groups - unable to resolve. Connecting families together a challenge. Need simple simple tips to help for regular users so that we can gain mastery plus make improvements on how to use. It is difficult to learn with limited time. Thank you for asking

Recommendations to other buyers: Regular tips, short, precise on how to better use the software

Vendor Response

by ChurchTeams on November 10, 2016

Hi Maureen, Thanks for doing the review for us. We'd love to help you more. Do you have time for the virtual classes I do to help? Thanks, Boyd

A wonderful tool

Nov 10, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: While we do not currently utilize Church Teams to it's full ability, we are learning and thankful for the awesome support team that walks us through each function.
As is the same with all tools - they are as good as the hands that use them. We are thankful for the functionality even for those of us still learning. We look forward to full utilization - soon.

Vendor Response

by ChurchTeams on November 10, 2016

Hi Betty, We're here to help you guys anyway we can. One of the reasons I do the classes each week live is to help with training as well as introducing features. You are always welcome to do as many of them as often as you or others on your staff want. Thanks, Boyd

A SMALL GROUP MINISTRY MUST

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: THE EASE OF USE, THE ATTENDANCE MODULE, THE MAPPING FUNCTION, BEING ABLE TO BRAND IT WITH OUR BRAND.

Cons: THE SUMMARY REPORTS AREN'T EXACTLY WHAT I NEED, AS FAR AS FEEDBACK IN CONCERNED, BUT I WAS ABLE TO MAKE MY OWN REPORT FROM IDEAS I RECEIVED FROM CHURCHTEAMS.

Overall: I'VE BEEN USING CHURCHTEAMS TO KEEP TRACK OF MY SMALL GROUP MINISTRY FROM ALMOST THEIR BEGINNING. THIS TOOL HAS BEEN A HUGE BLESSING FOR ME AND MY MINISTRY. THE EASE OF USE FOR MY LEADERS IN KEEPING TRACK OF THEIR GROUP IS INCREDIBLE. THE BENEFIT I GAIN FROM THE ATTENDANCE TRACKING IS WORTH EVERY PENNY. MY ABILITY TO TRACK ATTENDANCE FROM WEEK TO WEEK HELPS ME SEE HOW EFFECTIVE WE ARE BEING AND WHERE GROWTH IS TAKING PLACE.

ALL IN ALL, CHURCHTEAMS IS ONE OF THE MOST VALUABLE TOOLS THAT I HAVE IN MY ARSENAL. I WOULD RECOMMEND IT TO ANY MINISTRY LEADER.

Recommendations to other buyers: FOR THE PRICE, THIS IS AN EXTREMELY HELPFUL TOOL. I WOULDN'T DO SMALL GROUP MINISTRY WITHOUT IT.

Vendor Response

by ChurchTeams on November 10, 2016

I love your comment, "I wouldn't do small groups without it." Thanks Ronnie. I obviously feel the same way about it. Boyd

Church teams is easy and affordable!

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is user friendly organization even for someone who is technologically challenged.

Cons: The financial sides or lack of budgeting and accounting.

Overall: Church teams has been an easy system to use and keep your data in one place. The support is great and you get a lot of accessibility to organization for your money.

Vendor Response

by ChurchTeams on November 10, 2016

Thanks for doing this review for us Jessica. We appreciate it. Boyd

We love ChurchTeams!

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to learn and use. Super helpful. Does everything we could want (and more).

Overall: We use ChurchTeams to manage our small group ministry and ChurchTeams makes small group management easy! ChurchTeams is easy to learn, easy to use, and so functional. It helps us track attendance, communicate with our leaders, and most of all, it helps our leaders communicate with their group members. While some group leaders were hesitant at first, everyone loves it and appreciates how it helps them keep their group organized and communicate effectively with their group. As our church's small groups pastor, ChurchTeams helps me every day to track what is going on in our groups, communicate effectively with my leaders, and find just the right group for those who are looking for a group. The customer support from ChurchTeams is also outstanding. Any time I have a question or an issue, they are quick to respond, helpful, and go above and beyond to help fix what are usually my mistakes. I highly recommend ChurchTeams to any church that needs a better way to manage their small group ministry.

Recommendations to other buyers: Don't wait - sign up now!

Vendor Response

by ChurchTeams on November 10, 2016

Thanks Chris! Love serving you guys. Boyd

Director of Youth and Missions

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We like church teams. We would love to see a check out system to be used in Children's ministry. Thanks for always being quick to respond when we need help!

Vendor Response

by ChurchTeams on November 10, 2016

Hi Lory, Thanks for taking a moment to give this review. I appreciate your request and we'll look into it with our next upgrade to check-in. We have a bunch of ideas to take it up another level even though we are leading edge now. Thanks, Boyd

Women's Ministry Coordination

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've used this software for our Bible Studies and couldn't be happier. We send messages, reminders and keep track of attendance. The friendly reminders that remind leaders of recording attendance is key to a successful reporting system.

Vendor Response

by ChurchTeams on November 09, 2016

Thank you, Julie.

Very happy with Churchteams!

Nov 08, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall, Churchteams is a great product. It's very easy to work with and customer service is great! It supplies our needs in many ways.

Vendor Response

by ChurchTeams on November 08, 2016

Thank you, Kay, for doing this review for us. If there's anything else we can help with, we'd love to do that as well. Blessings, Boyd

churchteams for Life group

Nov 08, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: One function that needs to be added is from the weekly reminder emails you should be able to unselect any members you do not want the response to go out to, as opposed to logging into churchteams and doing it manually.

Vendor Response

by ChurchTeams on November 08, 2016

Hi Leah, thanks for doing the review for us. Email me at boyd@churchteams.com to clarify what you are asking for. Are you wanting just certain people to get the weekly meeting report summary? Thanks, Boyd

Andy Monnin's Review

Nov 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I use ChurchTeams as a Life Group Leader. My experience has been very good. It's easy to send in attendance, I really like the reminder emails, and the ability to communicate with my groups easily. Not sure what I'd add.

Vendor Response

by ChurchTeams on November 08, 2016

Thank you, Andy.

Connections Pastor - For Life Groups at Church

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: As a Life Group leader, I have used Church Teams to communicate with members of my group via email or text message. In addition, I have been able to view leader videos and other pertinent documents in preparation for leading the group. My experience has been extremely positive and I believe it is a great tool for group organization, communication, and reporting.

Vendor Response

by ChurchTeams on November 08, 2016

Thanks for sharing your experience with us.

Use of Church teams

Nov 08, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I am theme administrator for the group and I help facilitate attendance keeping and updstupdating information. This software has been great for that

Vendor Response

by ChurchTeams on November 08, 2016

Thank you, Tiffany.

Works for us!

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Church teams has helped us implement a church wide system for our small group ministry communication.

Vendor Response

by ChurchTeams on November 08, 2016

Thank you!

Ladies Bible Study Churchteams

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our church has been using the software for over a year, and it has been extremely helpful on the leader side to communicate with all our ladies.

Vendor Response

by ChurchTeams on November 08, 2016

Great to hear that, Cindy. We love serving you guys. Thanks, Boyd from Churchteams

Ease of Use

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We use this for our church life groups, and have had no issues with use at all! (No need for our group to even use customer service!)

Vendor Response

by ChurchTeams on November 08, 2016

Thanks Chrissi.

Great product!

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Church teams is so easy to use and makes communicating with different groups a breeze! I love the simplicity of the software. It can store so much data yet only takes a click of the button to send out vital information. Love it!

Vendor Response

by ChurchTeams on November 08, 2016

Thanks Heather. It seems to us software should be easy to use and really intuitive. If you have any suggestions to make it more so, please let us know. Boyd

Church Team Review

Nov 07, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love using church teams. This is a great tool for our church. I wish it was easier to run a report but it may just be because I have not spent enough time with it yet.

Vendor Response

by ChurchTeams on November 07, 2016

Thanks Tyler. If you need help with reports, call us! Also, be sure to use the Saved Reports feature so that you don't have to re-create them every time. That may be new since you guys first started with us. Thanks, Boyd

church teams review

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We switched to Church Teams from Kid Check...my main interaction is with check-in for families. I've found it to be so much easier and has much more capabilities than KidCheck! I can easily find families, get pertinent info, create necessary reports, log attendance and use it without feeling like I don't know what I'm doing! We've have encountered different needs and such and Boyd is always a HUGE help, several times even specifically creating what we need. We have found that if we call customer service with a question and tell them what we need, they will create it and make it happen. I would say that this has been the biggest benefit...no system will be perfect, but Church Team willingness to change, adapt and give us what we need has made them definitely worth the change.

Vendor Response

by ChurchTeams on November 04, 2016

Great review from children's ministry perspective, Laura. Thank you, Boyd

Church Teams customer support very helpful

Nov 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: One of the best things we have learned since we started usingChurch Teams is how helpful their team is. They are always quick to answer questions and are also willing to listen to our ideas on enhancements to the product.

Vendor Response

by ChurchTeams on November 03, 2016

Thanks, Karin. Yes, because you guys have great ideas and input for us. We're in this together. Thanks, Boyd

My experience with Churchteams

Nov 03, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall, sometimes it is hard to use. I am the director of the nursery and I have trouble inputting the schedules...so I stopped using it :( I have to hunt for the place I need to use....it would be so easy if you could just click right on a schedule area instead of searching etc. I also wish that there was an easy way to run a report for accessing children's birthdays.....or getting the mailing addresses for families.....

Vendor Response

by ChurchTeams on November 03, 2016

Thanks for sharing your perspective, Naomi. That's helpful not only for us, but for others as well. If you want, email support@churchteams.com and we'll get you set up in using it better. Boyd

Great Church Management System

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Pound for pound, I don't know that you'll find a better deal. While we originally began using CT for our small groups database, we quickly found that it handled far more than we were asking it to do. From church finances, to attendance, and volunteer tracking, it has been a great tool.
There are certainly more expensive programs and bigger names in the market, but CT will do all the same things at a fraction of the cost. It's a great system! We've even found the support team to be incredibly responsive if there are options we need that have not been pre-packaged into the system.

Vendor Response

by ChurchTeams on November 03, 2016

:-) Thanks, Scott. We love being the best value out there without requiring clients to do with lesser features. I appreciate your kind words. Boyd

Church Teams Review

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Church Teams has seriously revolutionized our church database. It is SO much easier to get information about members. We can also get what we need on our smart phones! It has made data gathering immensely simple. The people who work for Church Teams are extremely responsive and help us determine the best way to get the information we need. If they don't have a way to do it currently, they will figure out a new way - they have great customer service. And, they're open to suggestions that our specific church might need, and have even incorporated some of our ideas into their software. It's a great relationship and we are thankful for the ease of finding the answers to our questions quickly. Thanks, Church Teams!

Vendor Response

by ChurchTeams on November 03, 2016

Hi Jeanne, I love the word "revolutionized"! That really is our goal. It's an honor to serve you guys. Boyd

User Friendly and Great Quality type Software-ChurchTeams!

Nov 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ChurchTeams has been a blessing to our church. The Team itself has been great to work with and accommodating. They have genuinely worked and found solutions for our needs within our church. I highly recommend as one of our administrators of our church, this is the right tool to use for your church membership needs.

Vendor Response

by ChurchTeams on November 03, 2016

Thank you, Sonya! Boyd

ChurchTeams makes my life easier.

Nov 02, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have really enjoyed working with ChurchTeams. The functionality they offer has made things I do every day easier. From group communications to event registrations. I don't know what I would do without it now. I only wish the report options were easier to use. Printing large reports is also a difficulty. I have to copy and paste it to excel which is a bother. It would be better if they were all easily exportable into other programs.

Vendor Response

by ChurchTeams on November 03, 2016

Thanks for taking the time to do the review, Leah. Don't worry, we have reports on the development list and will eventually have some really cool upgrades in that area for you. Blessings, Boyd

Venture Church Churchteams Review

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customer Service. Easy small group leader usage.

Cons: It is not linked with our overall database, so I am using two database programs.

Overall: Customer service is always on top of things and available. I've loved how this database program has helped make our small groups so well organized and easy to use (even though we're a larger church).

Recommendations to other buyers: N/a

Vendor Response

by ChurchTeams on October 26, 2016

Hi Maggie, Thanks for the great review. You guys have used us a long time for groups. If you ever want to, we can pull all your data under one umbrella. Our check-in, volunteer scheduling, contributions, online giving, event registration, and more features are leading edge now! We've been listening and building these for a long time now. Blessings, Boyd

Church Teams Review

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The great thing about Church Teams is that they are able to listen to your needs and help you figure out how to use their system or will even make improvements based on your feedback.

Vendor Response

by ChurchTeams on October 26, 2016

Thanks for taking a moment to do this review, Lane. We appreciate the opportunity to serve you guys. Boyd

Wonderful help to our church

Oct 25, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since changing to Church Teams our weekly communication has increased due to the easy to format. We are also seeing benefits of online small group check in and the quick connections they are making. Check-In & Out of Children is so much more convent and makes it easy to contact parents if needed. Thank you for your help.

Vendor Response

by ChurchTeams on October 25, 2016

Our privilege, David. Thank you for the opportunity to serve your church and for taking a moment to do this referral. Blessings, Boyd

Churchteams has been a great tool for our ministry!

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have used churchteams for our small group ministry for four years. It's been a very helpful tool for maintaining group rosters, tracking weekly meeting attendance, and communicating with the group leaders.
We have a multi-level leadership structure (leaders, coaches and campus directors) which is supported well by this software.
The monthly reports help us keep metrics for group participation which is a key step in our discipleship process.
The system itself integrates well with our church website so that we can use the groups list directly from churchteams to display the groups people can join.
The evolution of the system that we've seen over the past four years has been strong. The churchteams support team listens to its users and makes changes and improvements that make sense. And roll-outs of the updates are well described and easy to follow. We have also received prompt and courteous responses when we have contacted the service team for assistance.
We're big fans of churchteams and appreciate this quality tool at an affordable cost!

Vendor Response

by ChurchTeams on October 25, 2016

We love raving fans like you, Roni. Thanks for taking a moment to give this referral and for sharing us with others. Boyd

Great support!

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Reports can be hard to figure out

Overall: The support staff is like family! Highly recommend. We have used CT for years for small groups, and last year adopted it for our entire church's database and financial tracking.

Easy and intuitive to use.

Recommendations to other buyers: No

Vendor Response

by ChurchTeams on October 25, 2016

Thanks Mark. We appreciate you guys and your really helpful feedback. Boyd

Great support and People! Needs some more work to be more user friendly.

Oct 25, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cost and support

Cons: Not as user friendly and easy to use

Overall: We have been a Churchteams member since the beginning. It has been a wonderful tool for our church. It has been updated many times and has continued to improve. Boyd and Mark have been wonderful to work with over these years. We have considered using other services but each time we have come back to Churchteams because the service and the pricing can't be beat. Sure there are things that could be better, but you will have that with any system. The only thing that would help, would be for it to be a little more user friendly and intuitive from the church end. Over all it is an awesome system and I would highly recommend it to any church

Vendor Response

by ChurchTeams on October 25, 2016

Thanks Tony. We appreciate the privilege of serving you guys. Boyd

Awesome system, very responsive to quesitons and very helpful.

Oct 24, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Flexible and well thought out

Cons: missing a few items to be more granular (which I have seen being fixed in some areas)

Overall: Been using Church teams for just over 4 years. The Product has grow in an awesome direction and I can tell a lot of thought is put into how it functions and how to make it flexible for all users!

Recommendations to other buyers: It works great if you take the opportunity to learn it.

Vendor Response

by ChurchTeams on October 25, 2016

Thank you Phil for doing a review for us and for others looking for software. Be sure to send us your thoughts / ideas for improvement. We love getting that feedback. Thanks, Boyd

Best Product for Large Church Small Group Ministry

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like that attendance can be entered without having to enter an individual password.

Overall: We manage over 400 small groups with Church Teams. We would have a very difficult time managing our ministry effectively without it. Church Teams is one of the few products that was created with Small Group people in mind. It is intuitive and Church Team's responsiveness and support is unparalleled in the industry.

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Derek for the input and the honor of serving you guys.

Responds amazingly to ever changing demands

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Adaptability, Online Integration, Group Tracking Tools, and Responsiveness to Customer needs.

Overall: ChurchTeams is the best software on the market for managing groups and what makes that the case is that ChurchTeams listens to and adapts to its clients needs. Most companies will do what is good for them as a business....but ChurchTeams does what is good for the groups of the churches and other organizations that they serve!

Recommendations to other buyers: Get to know the team at ChurchTeams...they will change not only how you track ministry but how you view groups and grouplife.

Vendor Response

by ChurchTeams on October 20, 2016

Paul, it's a privilege to serve you and Valley View. Thanks for taking a moment to write the review. Boyd

Adult Ministries Pastor

Oct 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Specifically designed for small groups, but also does more if needed. It gives me great reports. It functions very well on mobile apps - Group leaders take attendance and communicate from their phones.

Cons: I wish I could sign in with one click.

Overall: I am responsible for the 1200 adults at my church. As we have created several new small groups Church Teams has acted like an additional staff member. I can tell what is going on, track attendance who is attending - more importantly who has dropped out.

Recommendations to other buyers: Design it so we can sign in with one click like Facebook.

Vendor Response

by ChurchTeams on October 20, 2016

Thanks for the review, Jim. Great stuff. We'll take a look at FB based access. Boyd

An excellent tool for ministry

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Database, financial tracking, cloud based, children's check in, web based, mobile integration, event registration, communication options, organizational setup

Cons: nothing really

Overall: We have been utilizing ChurchTeams for over 4 years now, and don't know how we did ministry before that. Their attention to detail, constant updates, and incredible customer service have continued to surprise us, and the quality of their software is the best we have found and ever heard of, especially at the price point they offer. We also know that the heartbeat of Boyd and his team is to resource us to minister to people who need Jesus, and their commitment to pray for us from a distance shows their true heart. We will continue to be customers and biggest fans as we continue to receive the blessing of their role in our ministry!

Vendor Response

by ChurchTeams on October 20, 2016

Awesome, Andrew. Thanks for taking the time to do this review. Boyd

A Great Software Program!

Oct 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We use this software within many different ministries within our church. Churchteams software is wonderful at keeping track of multiple groups and attendance! Our Small Groups ministry uses Churchteams for each semester and it is truly a blessing to have!

Vendor Response

by ChurchTeams on October 20, 2016

Thank you, Chrissy.

Excellent Costumer Service!!

Oct 20, 2016
2/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: user friendly; easily accessible; detailed; affordable

Cons: registration process (register parent first, then kids--causes a lot of confusion for families)

Overall: We have been using ChurchTeams for a little over two years. There have been some hiccups along the way, but the feedback and support for this program is always prompt, attentive, and helpful. Be it by phone or by email, our questions are answered and/or our tech issues resolved. It would be nice if the program were a bit more aesthetically attractive, especially for registering for an event. We love the team at ChurchTeams!

Recommendations to other buyers: no

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Desiree!

An awesome tool that allows leaders access in the palm of their hands!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Access anywhere anytime. Grows with your organization. Does automation of the most tedious things.

Cons: Learning curve, but that the case with any new software.

Overall: I first started with churchteams.com as we were looking for a way to have a church database available to all our leaders from anywhere. In addition to being able to track our discipleship progress with individuals, we are now able to track giving AND we can access this from the palm of our hand on any smart phone or tablet. Boyd has a real heart for the kingdom and is constantly tweaking the program to make it easier and better to use.

Thus far churchteams.com is better than any other software we've tried out. And we've tried most of them. In addition its perfect for brand new church start ups. You can track prospects, email them, text them, or generate mailing labels with the click of a button! A lot of people are paying extra for emailing programs, or text messaging systems - churchteams.com handles all that for you! No need to learn multiple systems!

Pricing is related to your church strength and questions or difficulties are usually handled the same day! Churchteams.com took over 5 systems and software we were previously using and it does it better!

I love the new automated reminders that go out to volunteers one week ahead of their service and the day before! All I can say is TRY IT YOU'LL LOVE IT!

Vendor Response

by ChurchTeams on October 20, 2016

Awesome review, Keith. So glad we were able to help you pull your data under one umbrella. Thanks, Boyd

We love Churchteams!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to use! It is secure. It makes everything we do from checkin to event registration, to assimilation to making notes on members simple and easy.

Cons: I can't think of anything.

Overall: From beginning to end our experience with Churchteams has been excellent. From our first contact seeking information through the setup and implementation support and assistance has been quick and accurate. As to function, our staff and volunteers consistently comment about what a great tool Churchteams is and how much it has helped us stream line and become more effective with everything from small groups, to youth and children's ministries, to assimilation. We highly recommend Churchteams!

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Tim. It's an honor to serve you guys.

Support is the key!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: You can have the best software but without support you are crippled. CT has support equal to the great value of the service! Rock on!

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Dan. We'll do it!

ChurchTeams review

Oct 20, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I really like the mass change feature right now, it saves me a lot of time. I like that we can keep track of attenders, small groups, and schedule different ministries.

Cons: It can be confusing and tough to navigate, but costumer support is extremely helpful.

Overall: I've only been using ChurchTeams since April and have seen tremendous improvements in this short time. I really love the mass change feature. It saves so much time. We use this to schedule different volunteer teams. One thing I would love to see is a better way to schedule bands/worship teams and their instruments. The roles inside the schedule bleed from parking team, greeters to worship. Also, a way to use the worship schedule as a run sheet would be super helpful.

Recommendations to other buyers: It would be awesome to have automated reminders for scheduling.

Vendor Response

by ChurchTeams on October 20, 2016

Hi Josh, Have you tried out our volunteer scheduling feature? It does include a reminder system and even automatically takes attendance to track volunteer involvement just from the scheduling feature. Love the privilege of serving Emmanuel. Thanks, Boyd

A Discipleship tool that REALLY Works

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Progressive approach, comprehensive details, care and concern for me as a client

Cons: nothing

Overall: We love Church teams, we have been using it for a number of years and can not say enough good about this resource. So much more than a small group tracking tool, "But it is great for that", Full church software package, but more that that. The support and progressive approach to updating the software are invaluable.

Vendor Response

by ChurchTeams on October 20, 2016

Eileen, I love that you shared our passion for making disciples. Thanks for mentioning that in this review and for taking a moment to share your thoughts. Boyd

Excellent Software for Churches

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This software is more user friendly than the previous software that we had been using for years. The many features and reports that you get with Churchteams is worth every penny.

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Chanell!

A Work in Progress

Oct 20, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Being able to quantify how things are progressing in your ministries.

NOTE: It's odd that in the Industry drop down under Mind telling us a bit more about yourself? that Church Teams does not offer church as an option.

Cons: Just run up against a few things now and then - and perhaps I haven't pursued them enough to see if it is in their system.

Overall: The people are great and I truly believe that when you ask them about how they can do something and it's not possible....they put it on the list to make possible. To feel that you have input is great.
I think they started out specifically for church teams but have started being used as church databases. They will get to the excellent stage soon!

Recommendations to other buyers: I think it can be used for a database and for collecting finances for smaller churches (500 or less)

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Debra. Just call or email us anytime. We'd love to help! Boyd

Paul Hoffman

Oct 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have found the software very helpful and has unique features not typical found in other church software

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Paul for filling this out. I appreciate the referral and privilege of serving you guys. Boyd

Great software that works!

Oct 20, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cloud based. Accessible from anywhere!
Great family check in features.
Great group features!

Cons: Printing labels. Alignment issues with certain web browsers.

Overall: Churchteams is a very solid software that allows us to keep track of, and in touch with our church members. So far we have had a great experience with the software and the company!

Vendor Response

by ChurchTeams on October 20, 2016

Thank you, Mark, for filling out this referral. We appreciate it and so will others who see this. Boyd

ESL Director, Chapel on the Campus

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the search option

Cons: I would take off some of the fields where we gather their personal information. We don't need some of them and they get in the way.

Overall: It is working wonderfully for us. The coaching team always either answers or promptly calls me back. They have been very patient with me these years. Many thanks to you.

Recommendations to other buyers: No it is fine.

Vendor Response

by ChurchTeams on October 20, 2016

Thank you, Elizabeth, for filling out this referral for us. We appreciate it. Boyd

Excellent Church Ministry Tool

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ChurchTeams is an excellent, easy to use ministry tool for churches of any size. It does everything our church needs and the customer support is off the chart great! You can call them with an issue of any size and get on the spot help.

Vendor Response

by ChurchTeams on October 20, 2016

We love serving you guys, Debbie. Thanks for taking a moment to do this referral. Boyd

Great tool on the the right track!

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to track attendance, capture information for communication

Cons: The text communication requires the carrier to work properly and it doesn't have a text limit so you have to experiment first with how it will come through on your personal phone first.

Overall: This has been an incredible tool for myself and my staff. The only place I would like to see an improvement in is the text function in communications. Outside of that, incredible product!

Recommendations to other buyers: no

Vendor Response

by ChurchTeams on October 20, 2016

Good point on texting, Zac. We're working on text to give right now which may have some positive impact on the rest of the texting feature. Thanks for the nice words and taking the time to do this referral. Boyd

Life Groups Assistant

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The reminders.

Cons: Nothing.

Overall: User friendly for all skill sets. Life Group leaders love it. We on staff love the reminders! It has made managing the Life Groups processes so much easier.

Recommendations to other buyers: None.

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Myria!!

We have been very impressed with ChurchTeams

Oct 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cloud based, ease of use

Cons: N/A

Overall: We moved from ACS to Church Teams, and it being cloud-based and easy to use have significant in our data base uses and applications. So far, everyone has applauded it. It has helped me pastor better as I read the reports and respond to people based on the committee and group reports I read.

Recommendations to other buyers: None

Vendor Response

by ChurchTeams on October 20, 2016

Love the part about the software helping you pastor well. Thanks for taking time to do this referral for us and for others that read it. Boyd

I recommend Churhteams

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly. Customizable

Overall: I have been using churchteams since 2013 and our organization, even before that. Their groups and event registration is easily customizable and user friendly. They offer magnificent customer service and truly care about the clients needs. I highly recommend them for your ministry.

Vendor Response

by ChurchTeams on October 20, 2016

You are awesome, Jason. We appreciate the interaction with you guys and opportunity to serve you. Thanks, Boyd

Churchteams Use

Oct 18, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It has many reporting options and for the most part you can create any report you want. You can also store a lot of information in the system and look up names with ease.

Cons: It would be nice to have layout and small detail options with the reports. For example, it would be nice to have the option of the exact information you want in the 'Family Directory' report - i.e. taking out (Roles) after names. Also, when you run certain reports and there are dates (for example the attendance report) it would be nice for the heading information to show up on all pages when you go to save the report.

Overall: Churchteams is a great tool to keep track of the church body. It is an online address book and information center allows you to easily look up a person's name to find contact and other information that can be added a person's profile such as baptism or salvation dates. There are many helpful options of filtering and running reports for when you want a certain list of people that you might not be able to quickly put together yourself.

Recommendations to other buyers: Just some suggestions. For the most part it has just been a process of teaching myself how to use Churchteams so I don't have all the "know how" yet. It is a great program to keep track of records in one spot without having papers floating around everywhere.

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Karisa for taking a moment to do this review for us. We appreciate it. You are right about reports, it is on our development list to give attention to in the future. Not scheduled just yet. Boyd

Archbold Evangelical Church Review

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, customer service.

Cons: Sometimes since it is cloud based, it makes some of things more difficult (labels lining up, etc).

Overall: CHurchTeams has been a great experience. THey are easy to work with and the software is easy to use. I used it at my old church/job and that is why I recommended we start using it here at this church/job.

Recommendations to other buyers: I just need more time at my job to be able to do more of the ChurchTeam trainings! I would like to learn more about how to use some of it but not enough time at the job.

Vendor Response

by ChurchTeams on October 20, 2016

Thanks for the gracious review, Kami. We're hoping to give more attention to the videos for helping in the future. We appreciate the privilege of serving you. Boyd

An Effective Inexpensive Solution

Oct 18, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Clean look, ease of use.

Cons: I wish CT had a means to "push" assimilation of new people coming into our church. Automatic, online tracking and notifications of new people entered into the database would be wonderful!

Overall: We started with Church Teams years ago when it was only focused on small groups. When it came time for us to move our church database to another solution, we were excited to discover how CT had evolved. I appreciated its clean look and lack of clutter from unused input fields, along with the ability to easily add our own. Also, the concept of viewing everything we do - ministry, teams, and even events, etc. - as "groups" that people can "join" fit well with our ministry model. There are many other, more powerful (and expensive) tools available, but Church Teams is a great solution for small to mid-sized churches.

Recommendations to other buyers: As always, "garbage-in, garbage-out" - if one is doing a conversion from another database, get it cleaned up BEFORE uploading the data.

Vendor Response

by ChurchTeams on October 20, 2016

Great advice, Dwayne, thanks for growing with us! We'll keep moving forward with you. Thanks, Boyd

Churchteams has helped to streamline our kids ministry attendance programs

Oct 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Several programs under 1 software. Ease of taking attendance.

Cons: Reports can be a bit challenging to run to get the information you're looking for.

Overall: We have been with Churchteams for several years and we love it. They are continually improving the site to streamline our process and make our jobs easier. The team is friendly and so willing to help teach, explain and work with us.

Vendor Response

by ChurchTeams on October 20, 2016

Thank you, Emily.

Very happy with the product!

Oct 18, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customer support and training!

Cons: No app

Overall: We migrated form another large system. The staff had very limited use of that system, it was a core getting reports. When we decide to move to an on-demand or cloud system the cost to stay with our last provider was too much compared to the value we found at Churchteams. The customer service is first rate and the online training or conference calls made learning easy. All our staff uses the current system. We first started with the Kids check-in and now we have total converted to CT and began online registration for events, online giving, and on-line attendance. There is still much to learn but so far we are very excited about the product and customer support.

Recommendations to other buyers: It is excellent! Just what we needed!

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Mike! Have you guys used the option on the login page that shows you how to save access to our app on your mobile devices? Our full app is mobile responsive. Appreciate you guys. Boyd

Best Option Available

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I spent hours researching the best software for our church. Churchteams shined as the winner with overall quality and affordability. Their customer service is fantastic and very responsive to the needs of their customers. As a Financial Administrator - the tools and functionality of the financial pieces along with the database are priceless. So thankful for how Churchteams helps us focus on what¿s important - people!

Vendor Response

by ChurchTeams on October 19, 2016

Yes! People are most important. Thank you Grace. Boyd

Dynamic easy to use systems software for churches to track, communicate & report

Oct 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple, easy user interface and communication tools. Scalable and price effective. Very mobile, user friendly. Effectively changed how we did groups and teams in the church and our assimilation process.

Cons: Browser session time out because of different login levels. Can be worked around by using two different browsers.

Overall: Great systems software to help your church track, communicate and develop team structure throughout your church. Great for groups, database, scheduling volunteers and assimilation.
Most cost effective one and great hands on personal customer support. Can't say enough on what it did to help us take our groups and ministry to the next level. Will dynamically help small, medium and large churches.

Recommendations to other buyers: Cost effective and great personal customer support!

Vendor Response

by ChurchTeams on October 19, 2016

Thank you Steve. Boyd

Perfect Data Base For Churches

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had a large data base from a massive church software company that was very expensive. Online tutoring and even a flown in teacher for the program still couldn't make the almost counter intuitive program usable even for computer savvy staff. After research on a number of different companies we went with churchteams and couldn't be happier. It's amazing how intuitive and useful it is as a data base. As a staff, we have enough to do without going through a massive learning curve on data software. With a few online tutorials and just playing around on the site, we were ready to go and have been extremely happy ever since. I'm not sure how it would work for a large church (2000+), but for our church of 500+ it is perfect.

Vendor Response

by ChurchTeams on October 19, 2016

Thank you, Marty. Boyd

Churchteam Wish List

Oct 18, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Overall, I like the program.

Cons: There are a few areas I wish worked better:
- I have a need for time stamped check-in
- When I attempt to schedule any more than 50 volunteers at a time, the system errors out with no idea who received it and who didn't.
- It would be nice to have a record of the messages sent.
- I would like export to a spreadsheet.

Overall: There are a few areas I wish worked better:
- I have a need for time stamped check-in
- When I attempt to schedule any more than 50 volunteers at a time, the system errors out with no idea who received it and who didn't.
- It would be nice to have a record of the messages sent.
- I would like export to a spreadsheet.

Vendor Response

by ChurchTeams on October 20, 2016

Thanks Terry!

ChurchTeams has been a great tool for our church.

Oct 18, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly, able to use on multiple platforms, lots of features

Cons: Events are treated like a group. Events are things groups attend, they are not a group by themselves.

Overall: ChurchTeams has helped us to keep better track of our members and groups. It has streamlined a lot of communications and reporting that we were unable to do before.

The reporting features are extremely powerful. Being able to access the reports and groups remotely and on our phones makes it handy no matter where we are.

The staff at ChurchTeams are extremely helpful in helping us understand how the system works, add features, set up things the way we need them, and resolve any issues we have.

Vendor Response

by ChurchTeams on October 19, 2016

Thank you, Tony. We appreciate you taking the time to help others consider us. We have a development idea to help more easily distinguish events and groups, but it may be awhile until we get to it. Boyd

I Love Churchteams!

Oct 18, 2016
5/5