Self Storage Software

5 / 5 309 reviews

Who Uses This Software?

Small to Medium Sized Storage Facilities


Average Ratings

309 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Easy Storage Solutions
  • www.storageunitsoftware.com
  • Founded 2009
  • United States

About This Software

Easy Storage Solutions provides web based software for the self storage industry. The software comes with a fully integrated website that allows tenants to e-sign lease agreements, rent units online, and pay their bill via their own online account. It also has the ability to text message and email tenants late notices and invoice reminders. Customer support and software upgrades are free. For a free demo please visit http://www.storageunitsoftware.com/demo


Self Storage Software Features

  • Customer Management
  • Deposit Tracking
  • Gate/Access Control
  • Interactive Property Map
  • Late Fee Calculation
  • Lead Management
  • Move-In / Move-Out Wizard
  • Multi-Location

Self Storage Software Reviews

Great customer support. Always called me back. software was truly easy.

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I liked how simple and easy it was. That I can edit the website myself. I think the software looks good and systems work well

Cons: Could use a couple of options on how the home screen can be laid out. Other than that I don't have any complaints

Overall: Up and going in no time!

Glad we found this software

Aug 01, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Fully functional seems to be what we were looking for The price is reasonable so far and the service is very good

Cons: Slight learning curve we have had to spend alittle time learning the system and getting use to all the steps to make it work

Overall: Great way to manage our business

Super easy to learn and makes my day easier.

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's really hard to make a mistake with the software, I have entered the wrong thing and been able to change it quickly.

Cons: There isn't a detailed report of what has been paid without going to each individual person making out monthly statement harder to reconcile a month.

Overall: It makes managing a storage facility much easier.

I have had exceptional support help through the conversion of our old software to the EZ software.

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like that it automatically sends out notifications to my customers and that we can do certified emails through the software, rather than paying to use RPost or going to the post office.

Cons: I wish there were more specific reports, but we can make due with the reports they offer. For example, I used to have a report showing customers who were 30/60/90 days late, but now I can only see who is late and how much they owe. It isn't broken down to who is three, two or one month behind.

Overall: It is easy to use, has automated features that save time and money.

Vendor Response

by Easy Storage Solutions on July 19, 2017

Hi Rebecca, thanks for the reviews! Concerning your comments about the reports we do offer these services in our software. If you go into your collections report you'll be able to sort them by 'days behind'. Just type in 30-90 in both of the boxes and you'll be able to sort them! Let us know if there's anything else we can help you with!

I can't express to you how much you need this team in your corner. They are invaluable. Call today!

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy online portal, organized tenant communication , it literally has everything you need to run your facility. They even have some things you've never thought about adding. They have taken me from zero to 100% occupency in three months.

Overall: It completely drives my facility. I could open without it.

Vendor Response

by Easy Storage Solutions on July 19, 2017

Thanks Rich! It means a lot!

So far it's great

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: All the things it does for you. Sounds like it's all done for you. The staff is very helpful. Every time I call them they are eager to help me get things up and running. I would recommend this software.

Overall: New as of now but if does what sounds like it will be a major benefit to me

Vendor Response

by Easy Storage Solutions on July 19, 2017

Call us anytime, David. Thanks!

Amazing product and customer service

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very easy to use and everyone is very helpful when needed. I have never had a customer complain about the software or site.

Overall: I have little to no complaints about the software or service. I have had amazing results so far and it makes running my business so much easier.

Vendor Response

by Easy Storage Solutions on June 20, 2017

Thanks Griffin! Call us if you have any questions!

this software helped me get started out on the right track

May 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How helpful the staff was. They make you feel like you are their only customer. Our rep is awesome! I never had to wait more than a couple minutes if at all for a call back

Vendor Response

by Easy Storage Solutions on June 20, 2017

Thanks for the review, JR!

Simple yet powerful. Has everything I needed and nothing I didn't.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, great customer service. Very professional website that has an ability to login and manage all my tenants and payments. Seamless!

Overall: web based management and great looking website.

Vendor Response

by Easy Storage Solutions on June 20, 2017

Thanks for the review Steve!

Customer support & quality

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Cons: I like every thing

Overall: Easy storage has great service and they are their to help you anytime you need them. It's very easy to use ! I would recommend easy storage to anyone that's looking for a storage program.

Vendor Response

by Easy Storage Solutions on June 20, 2017

Thanks Heather, let us know if you need any assistance!

FANTASTIC!

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If you are in the self storage business and you don't use EASY Storage, we feel bad for you! Great product, excellent service! Integration to QB Online works GREAT.

Vendor Response

by Easy Storage Solutions on June 20, 2017

Thanks for the review Paul!

Storage Owner

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great customer service! Always available when needed. Everyone took their time answering questions.

Vendor Response

by Easy Storage Solutions on June 20, 2017

Thanks for the review! Feel free to contact us with any questions!

So Happy I Converted To Software

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This software has made my life so much easier. We are a small facility (under 200 units) and I vetted 2 other companies. This software does exactly what I want and need without a lot of unnecessary fluff. Customer service is out of this world!

Vendor Response

by Easy Storage Solutions on June 20, 2017

Thanks for the review, Angie!

Awesome!!!

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy Storage has been great. Simple and straightforward made set up Easy. Every time I have had to call them their customer service have been awesome. And they answer the phone .

Vendor Response

by Easy Storage Solutions on March 09, 2017

Dan, thank you for your review!

Very pleased

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: For over 10 years I kept all of my customer accounts on a spreadsheet. Now with this software it is much easier and I feel safer.

Cons: none

Overall: Very pleased with set up. It did take some time to input my client base. I had a couple of questions and the customer support was fabulous. Starting my 3rd month with the software and loving it. Easy integration with credit, debit and ACH customer payments.

Recommendations to other buyers: Clients can access their own account now without calling me when I'm away from my computer.

Vendor Response

by Easy Storage Solutions on March 09, 2017

Thanks for the review, Myron. We appreciate your business!

Easy to use

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very user friendly and easy to use.
Great quality, software.
Staff is very friendly.
Great value!

Vendor Response

by Easy Storage Solutions on March 09, 2017

Thanks for your review, Rush!

Great for those new to management software

Feb 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Before using this software, we used excel spreadsheets and paper files to manage the property. The software easily saves us a few days of work every month, and also allows the customers to manage their own billing. The customer service is top-notch. There are still some areas that need improvement, but overall it is well worth the monthly service fee.

Vendor Response

by Easy Storage Solutions on March 09, 2017

Thanks for the great review, Steve! We would love to work with you and hear any suggestions you might have!

New Customer

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It was easy to learn and was easy to transition of all of our customers into the new software with an excel spreadsheet. The staff and help desk were very supporting and friendly with our silly questions.

Cons: Everything was great.

Overall: We had a very easy transition into EasyStorage. When we had questions the help desk was always available and friendly. The software is very intuitive and easy to learn.

Vendor Response

by Easy Storage Solutions on March 09, 2017

Nick, thank you so much for the great review! W really appreciate your business with us!

Great Company to work with.

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Web based - easy to use on phone.

Cons: Need more functionality for multi facility reporting.

Overall: The representative and the entire team at Easy Storage Solutions are true professionals! They are always available and working to improve their product line. I recently added a fifth facility to their platform and will continue to work with them in the future. This is a perfect platform for a small business owner. I look forward to them improving the functionality to better support reporting for multi facility owners.

Recommendations to other buyers: None

Vendor Response

by Easy Storage Solutions on March 09, 2017

Thanks for your review, and your suggestions, William! We appreciate your business!

Glad I made the switch!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been in business for over 15 years and have been using a higher dollar software which came with terrible support. I decided to switch to Easy Storage Solutions and am very happy I did. The software is web based, so I can log in from anywhere, even with my iphone or ipad, and take care of business. Customers can log into their account and may payments on-line. Customer notifications can be sent via text and/or email. ESS is very easy to use, reasonably priced and the support team is excellent!

Vendor Response

by Easy Storage Solutions on March 09, 2017

Thanks for the great review, Tammy!

I'm loving it so far...

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love that the website is tied in with the software and it is easy for me to do updates so I don't have to pay someone else to do it for me.

Cons: I don't like how long it is taking to get all of the info into the new software.

Overall: I have had some difficulty transferring the data from my old software onto the new. When we finally found a way to do it, it only transferred some of the information. For a fee, Easy Software said they would put someone on data entry to "fill in the blanks". Things are going pretty smoothly now but I have to wait for their part to be done before I can start entering my daily transactions. I'm backed up about 2 weeks but I have a good feeling about the software after all of the details are ironed out.

Recommendations to other buyers: Yes! If you need software sign up for Easy Software Solutions right away. The sooner you do it, the less info you have to enter to get it caught up. ; )

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, Crystal!

Talk about change my life!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Constant contact with my customers

Cons: I really like it!

Overall: One call does it all! The software took my facility from the worst run facility on earth to absolutely smooth running and efficient. It collected loads of back rent in just the first month!!! I've only been using the software 2 months and it has been a complete 180-degree change for my facility. Thanks, guys!

Recommendations to other buyers: Maybe a couple of tweaks to the reports

Vendor Response

by Easy Storage Solutions on March 09, 2017

Hartley, thank you for your great review! We are so glad to hear you are enjoying the software!

Best thing I ever done

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, online based, capability to have multiple access it at one time, great interface with credit card vendor.

Cons: Dont back up to my computer

Overall: I have owned and ran a small self storage facility (110 units) for about 9 years. I had always done my bookkeeping and billing with a simple computer based software program and excel spreadsheets. I had a paypal button on my web page that would allow tenants to pay online and then I would manually enter payments to my software and spread sheets. This was time consuming and confusing to anyone else trying to log data.

I decided I wanted to upgrade to a internet based and through a self storage forum discovered Easy Storage Solution. The price was very reasonable and it was what I was looking for. Being "hands on" I had a lot of questions about how their website worked and the interaction with the credit card processor. Luke done a great job of explaining and calming my fears of something new. Everything was clearly spelled out and I bit the bullet and signed up.

In a matter of a day or so Easy Storage Solution had my site up and running. They transferred my domain and had my webpage running very quickly. The tutorials helped me enter my data and customers in no time flat. I was even able to edit my web page with their easy to use online access.
Kristen helped me set things up and she is very attentive to me as a customer.
After using this online based management site I don't know how I got along with out it. I has cut my time to 1/10 of what I was spending before. I like that since its internet based, two or more people can be logged in at one time; (one entering a deposit and maybe one adding customers) It works very good on mobile devices, which the tenants like. The tenants have great access to their payment history.
Great product and great people to deal with!
I highly recommend it!

Recommendations to other buyers: Great support!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review Mark! Because we have all that data backed up on multiple secured servers we've tried to take that headache away from the storage owner to always be worried about losing your data. Instead we take the headache for you and save the time to do constant backups.

They are Awesome!

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The whole process was very quick and easy. They completed the project the very next day and we were up and running way before our deadline.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, Cheryl!

After 20 years being in Self Storage I am finally catching up to the ┬┐TIMES┬┐

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I will say this: Their response time and helpfulness from their Support Team is the best I have experience and I have experienced a lot. Set-Up went very smooth and the couple small hiccups were handle quickly.

Cons:
I did need to change a couple of my business rules to fit the software but the adjustments I had to make were manageable. Hopefully in the future they will be able to make a couple of the rules a little more flexible

Overall: For my customers to able to pay online and look at their account and update their info is absolutely huge. I was using a very good management software that made life easy. But, being online and able to look at my database from my phone and can run my business from anywhere in the world. Its easier This was a good move for us!

Recommendations to other buyers: Use EasyStorage Demo Site to see if it fits your needs. I will say this: Their response time and helpfulness from their Support Team is the best I have experience and I have experienced a lot. Set-Up went very smooth and the couple small hiccups were handle quickly.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, WIill!

Easy, Like Their Name Suggests...

Sep 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy Storage Solutions is easy to set up and it is easy to navigate around the software to find the task you wish to perform. It is convenient in that there are multiple ways to access specific tasks, such as taking a payment. The software doesn't log off the user when inactive for a period of time. We find this useful when you have customers who are in a hurry and the software is ready to go. There is no shortage of support; by phone, by email or a link through the software where you can perform a search or chat online with someone from ESS. It has a basic look, which is great because it's not distracting. It is not overwhelming to use because of large amounts of instructions you have to read first before you can accomplish anything. We were quite impressed that we received an online rental customer 40 minutes after activating our online presence!

Cons: It was difficult to build our facility map and not make it look like I had a few cocktails too many during the building process. It is not something I feel proud enough to put on our website. I know there is a mapping tool out there that enables your facility to build a map that looks more professional.

Overall: Basically simple to set up and simple to use. The only issue was the building of our facility map because it is difficult to control the sizes and shapes of every individual unit.

Recommendations to other buyers: There are basic written instructions on facility setup and after that you are on your own with the help of support if you need it. Be prepared to give yourself lots of time for setup and learn as you go, which is the same for any new software. We took about one month. Get plenty of sleep prior to building your facility map. The most difficult part was setting up our payment gateway as we have never dealt with this before. Overall, a great experience!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, Della! If you want to reach out to us, we would love to help you with your sitemap and any other concerns you might have!

Great Solution - Great Price

Sep 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Web site
Customers can reserve online and view what is available.
Customers can pay online
Easy Setup

Cons: Accounting Reports, would like to receive a duplicate e-mail of everything the system sends out

Overall: We made the switch from a pc based program to the web based Easy Storage Solutions 3 months ago. So far we really like the program. It has been pretty easy to set up and learn. Support has been easy to contact and helpful with solutions and suggestions. Cost was very much our deciding factor, and we found Easy Storage to be one of the cheepest storage management solutions. I can see a little room for improvement as far as the financial reporting side, but they seem to be pretty receptive to offering solutions thus far.

Recommendations to other buyers: Works great with StorageRentPayment for accepting online payments.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Teresa, thank you for the review! The software will not send out duplicate emails of everything the system sends out, but if you go to any customer account, at the bottom of the page there is a notifications tool at the bottom that will show you everything that has been sent out from the software. Hope this helps!

Simple yet fully functional platform

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy set up.

Cons: Some additional background color schemes would be welcomed.

Overall: Recently onboarded with Easy Storage. The people are great, support is excellent and the site is designed with the end-user in mind.

Recommendations to other buyers: None

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review Phil! We now offer an upgraded version of the website that allows you to change the color theme of your site to any color/tone you want! We would love to work with you on this!

Best Company for Any Storage Small Business Owner

Jun 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros :
Excellent Customer Service
More Value for the Price than expected
Easy System
Fast Turn Around of your money with their Merchant Services

Cons;
NONE

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the awesome review, Thomas!

Great Software

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Integrates well with our other software vendors. Having the website integrated with the software is perfect. We have a new facility and were able to integrate their software seamlessly and with very little support. That's how good it is.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the great review, Steve!

Very Pleased

May 18, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have had this software for two months and are very pleased. This simplifies the storage unit management process tremendously. The mobile app is very handy to have when you are asked if you have any units available when you are away from your computer. Just open the app, click on the storage site and immediately know what is available, price and dimensions. I do with however, that there was more accounting applications built in, but it does download easily into quickbooks.

Vendor Response

by Easy Storage Solutions on March 07, 2017

Thanks Brandon, Yes we tried to make it so you could get the accounting info easily from the reports tab as well as downloading into quickbooks. Side note Easy Storage has recently started an accounting/bookkeeping service to do all of that work for you so you don't have to.

Love it, so simple and easy to use

May 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched from a larger software company and found this software much easier to learn and use. It interfaces very transparently with gate and insurance software. Very happy!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, Lori!

Easy to Use

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Owner of the facility has used the same program for over 35 years. The Owner was not sure if she could learn a new system with not knowing much about operating a computer. The ease of transitioning from the old system to Easy Storage and the Owner being able to learn the features of Easy Storage has been a smooth step. Make sure that you use the tutorials with the program. The tech support is great. They are very patient with the questions that the Owner and I have spoke to them about. I currently have no cons about this program.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, Paula!

Great software

Apr 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We switched from an excel spreadsheet to this software and haven't looked back. It's easy and fast to set up.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, Jahvid!

Great experience, wonderful support

Apr 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy Storage Solutions has been wonderful to work with. The program is easy to use and the support team is great.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, Scott!

User friendly, customizable, full of features

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a previous property manager a new self storage owner, this software tailored with the professional customer service has help our business develop from a concept to a reality. The staff at Easy Storage Solutions have been great to work with and are very knowledgeable in the storage business. The software is a one stop package offering solutions for all aspects of operating a self storage business. I highly recommend Easy Storage Solutions if you wanting a software company that understands the business and is a reliable business partner rather than just a program.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review!

Great Customer Service and Flexible Website

Mar 01, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have just started using the software, but I can say that the implementation has gone quite smoothly. The software is easy to use and the ability to modify the public website gives us a lot of flexibility. My only critiques thus far would be making modifications so that existing renters can set up their own user name and password when setting up new accounts rather than us assigning. I would also like the site map to automatically scale unit sizes and have a "snap to" feature so that creating the site map is not so tedious. I do really like the site map and being able to see facility status at a glance. This software has many different options and flexibility as far as billing amounts, dates, notices, charges and letters. We are also excited about the ability to rent units directly online.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review!

Good switch

Feb 17, 2016
4/5
Overall
1 / 5
Ease of Use
3 / 5
Customer Support

Comments: Awesome customer support and great people to work with. The transition from our old software to easy storage took longer than expected- it would have been nice to have more information about timelines for the switch (credit card processing and insurance and referred out and can take much longer) but otherwise we're very happy, the software is much more adaptable and affordable than our previous choice.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review!

We began using the software from Easy Storage Solutions in December. We are very pleased, we are sav

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We began using the software from Easy Storage Solutions in December. We are very pleased, we are saving more on our credit card processing by using this site than our monthly fee for the software costs us! The software saves a lot of time by allowing many of our customers to go online and pay themselves and it saves us the time of having to run the auto matic payments each month and time with late notices due to the text message feature. We have also cut the amount of customers who were late by the middle of the month in half. Also the customer service has been great.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review!

Works Great for me so far

Feb 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The company have been very easy to work with and have answered my questions promptly . I do wish they would allow some way to put last name first so it would make it easier to find people and then have the names changed back for billing . Quick books has this feature .

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review, Eugene! The best way to do this, is when you are entering in the name into the software, it will allow you to just type in the last name first! Hope this helps!

The best solution for Sel Srorage Facilities

Jan 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a very user friendly software. Nate and everyone at Easy Storage Solutions have been so easy to work with and right there whenever we needed help. Easy Storage Solutions what I would recommend to any storage business looking for web based software.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review!

SUPER EASY

Jan 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: THE SOFTWARE IS SUPER EASY TO NAVIGATE AND WORK WITH AND THE STAFF HAS BEEN VERY FRIENDLY AND HELPFUL ANYTIME IVE CALLED.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thanks for the review!

Small storage facility

Nov 20, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: Really simple to use, even if you have no computer skills. They also have plenty of tutorials on how to use the site. Great customer service, I have called in a few times needing help. They were always friendly and solve my problem right away.

Cons: Haven't found any. Had a problem with using Internet Explorer but then I switched to Chrome and my issues were solved.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

RESISTANCE IS FUTILE!

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For many years we resisted upgrading to a online based software. Now that we finally did, We are very satisfied. The package offered is not perfect, but is pretty darn close. It offers many usable tools and reports in seconds, has dropped our collections time average and eliminated the nightmare that was billing our customers. Learning this software is easy and has made the management of our facilities a lot easier.

The customer service provided is exceptional. They respond quickly and are patient with all our issues. We are glad we made the switch and are looking forward to keep growing our business now that the banalities of billing and chasing customers takes only a few minutes of our day. If you are considering buying a management software, look no further, this is it.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Awesome program!

Oct 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has been a great addition to our business! The thought of changing our software program was terrifying to me and everyone at Easy Storage Solutions was wonderful to work with. They walked me through the transition seamlessly and are always around to answer any questions I might have. These guys are awesome!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Great software at an affordable price. Customer Service has also been top notch!

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I can't say enough about the customer service. I had a very unique situation with my credit card processing and these guys worked with me to update their software to make everything work. They are very responsive to emails and phone calls.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Good software for smaller facilities

Oct 13, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros
Fairly easy to navigate and relatively easy to learn.
Capable of integrating with gate access
Simple billing with email and text notification
Great reports
Excellent customer service
Cons
Manager is incapable of going completely paperless as contract validation is not possible at this time when logged in as a manager.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Great Software and Great People

Oct 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ery user friendly software. Nate was so easy to work with and reasonable. Great business to work with. I would recommend the software to any storage business looking for web based softwre.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Set-up tutorial videos and ongoing customer support services are exceptional.

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We set-up both new facilities as well as existing facilities and love this software. Our customers also find it easy to use and have adjusted well from the old fashioned way of remembering to mail in rent checks. This software system has also reduced the number of late pay accounts significantly...we are no longer their banker. As the manager of several locations, this software has saved us time to work more on our business instead of in it. Thank you Jimmy, Ken and the whole team at ESS!!!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

The Perfect Program For Our Little Company

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This program was so easy to transition to from our old, outdated software!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Sometimes good and sometimes not so good.

Sep 18, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Because I am not tech smart, it was a bit of a challenge for me. Thank goodness I have my niece with me to help iron things out. The company has been exceptional with their service to us. Answering questions and such immediately. There are a couple of things that I question but overall it has been a good experience for me having been the first real program I have had to learn.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review! We would love to hear any concerns you might have!

Easy to navigate

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer service is outstanding

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Great program, its efficient, saves time and money.

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I appreciate the effort the staff has shown in answering my questions and helping me with my website and integrating the merchant account. I give it a 10/10.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

New user

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am new to the self storage industry and Easy Storage Solutions has helped me get off to a smooth start. Customer service is exceptional, site is very easy to use and user friendly. I highly recommend using Easy Storage Solutions.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Makes my job a lot easier!!

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love this product... Makes my job a whole lot less stressful!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Great service

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is very easy website to work with & I love the easiness of it & have never had a problem

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Very user friendly and basically does the work for u.

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My experience was fast and very simple. Easy to set up my tenants on with no stress. Once set up, system does most of the work for you. Friendly reports to your email or phone allows you to monitor your tenants better and helps provide excellent customer service.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Personalized, Practical & Prompt

Apr 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Mary Poppins is "practically perfect in every way" & I would rate Self Storage Software the same. Their customer service is prompt & personal. Ken & Nate are great to work with! I like that their business is on the smaller side & not a huge corporation where I am just another number. Our website is easy-to-use & practical for our customers.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Easy to Set Up!

Apr 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After switching from a desktop only site to this cloud based version I can already see the efficiency improvements! The initial data entry is going smoothly and doesn't take too long. The features, including the site map, are all things we will use daily! I think our renters will love the option to receive text reminders or email reminders and to have the ability to access their own account.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

A great software for a fair price!

Apr 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using this software for a number of years now, and it more than meets my needs as a property owner with only 55 units. This is the most affordable solution I have found and really the only one that is priced so that even the smallest of properties, such as mine, can benefit from not being charged like the big guys.

Also, customer service is most remarkable. I get a human being 99.9% of the time and they are always friendly, patient and seem to be genuinely happy to help out. I love this company!!!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

So happy we found this web-site

Apr 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We recently used this software to create a web-site and customer management system for our small storage rental business. It is easy to use and they are very helpful to work with. We recommend it!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Storage Owner / Operator

Apr 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been an owner for the last 15 months and started using Easy Storage software from day one of our purchase of the project. Easy Storage assisted in the set-up and the launch was totally successful. Our tenants love the pay-by-credit card to be very easy and convenient. Many immediately converted to use of credit card. The Easy Storage software allows us to offer a discount for prepayments for 6 months or 12 months in advance. Several of our tenants converted took advantage of the discount.

We are very happy and satisfied to have instant access to all our data. We have no regrets on our decision and recommend others to investigate the software.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Easy Storage Review

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like Easy Storage! Its easy to use and has many great features, like online account management capabilities, email reminders, text reminders and more. With almost everything being done online it's a great option for customers! Tech help is also great, very awesome group of people to help you out if there is an issue. I would recommend this software to anyone! Thanks Jimmy and Nate for always giving awesome customer service!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Software saves time with multiple access points

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When we first started to manage our storage units we were using different software that was on one computer. This lead to many lists being printed and more checking back at the office. This software now allows us to view information from any computer, it even allows us to use our smartphones to view information while on location rather than checking back with the office computer.
This has saved me a lot of time.
As customers grow more comfortable with the software they have begun to pay their own bills online, this also continues to save us more time every month.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Top Notch

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has been one of our best investments. It's very easy to use for the owner and all of our customers. Would recommend this to any size company.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Our Customers Love It!

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been with easy storage solutions since the start of our business and have found it an extremely easy way to do business . The online booking and payment facility enables us to concentrate on our other business without the need to employ a full time manager. Our customers love it as they have 24 hour access to there account that they can review at any time.
The automated payment and notification system takes care of all the customers payments and automatically locks out the ones that have not paid which then results in the customers contacting us to make payment so they can access there account instead of us chasing them for payment .

Regards,

Shawn Maas | Director

Dubbo Self Storage

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Easy Storage made our business easier to build!

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you're looking for a software solution to your storage business, look no further! This is it! The functionality and ease of use has given us the freedom and time to focus on growing our business. Nate and his crew are sooo easy to work with, they're very patient for those who aren't a 'techy' and they waist no time to answer back to you with questions that come up. How refreshing! And the price? Astounding value for the service and system you receive!

Give this company SERIOUS consideration when you're ready for a storage software system!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

#1 Storage Software

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Working with Easy Storage has been super easy from the beginning. They always respond immediately to my questions or problems I might have . If you are interested in their software, you will not be disappointed. I called and asked many question for a few months before joining with Easy Storage.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Easy Storage Solutions software "Unreal"

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy Storage Solutions, the name states it all. This software has been nothing less than a God send. Super friendly people and very knowledgeable, I sure wished I could have had this software years ago!!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Best decision ever made

Apr 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy set up, overall website very very helpful. But most of all clients like the new website and the opportunity to manage their own storage great decision for midway storage.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Very customer-friendly software/website package!

Apr 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I operate a small, 30 unit self-storage facility, and I was able to establish a very nice web presence quickly and easily through "Easy Storage."

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Small storage unit management made easy

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This has been a great solution to managing our storage units since we do not live in the same town as the units are in. Setting it up was simple and everyone has been really helpful from the beginning.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Excellent Customer Service

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We just purchased our first storage unit business, current owners didn't have and software management or even a website, James and Nate are super helpful in the set up of your software, usually replying within minutes of any question you have. This is going to be my second job and the software is going to make it very easy to manage.

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

" Self Storage Unit Management Made EASY " !!!

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We converted our existing Self Storage Facility to Easy Storage and have been happy every since. We inherited a tedious paper manual method when we purchased the existing facility and after almost a year of this we knew we needed a better solution.... As soon as we migrated over we know it was the best decision ever. This has allowed us to manage our facility while both working full time jobs. If you are looking into Self Storage or Apartment / Real Estate Management Software and a Want a your business featured with a interactive Website You want Easy Storage Solutions..... Call and I'll share all my stories of success with using Easy Storage !!!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

It has been so beneficial to our business!

Apr 11, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We really like it! It has been easy for me as the manager, but it has also been very easy for the customers to use as well!

Vendor Response

by Easy Storage Solutions on March 20, 2017

Thank you for the review!

Just What we Needed

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before subscribing to Easy storage, we did everything manually. It has saved us a ton of time and made life so much easier. We love the credit card billing, the ability to sign up online, the integration with our website and the reporting. Thanks for creating such a great tool!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

great tool for self-storage

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy Storage Solutions software is easy to use and logically laid out. I own a small storage facility and questioned whether or not I even need any professional software. In the past I used an excel spreadsheet and I thought it worked well enough. Now I've been using Easy Storage Solutions software for 3 months and it is a total difference. The ease of seeing my overall facility, customer info, revenues, etc is amazing. The built in card processing is a breeze and the rate is great and simplified. I can't imagine ever going back to a spreadsheet and needing to constantly manually enter everything. This software is truly great for the small guy- I consider myself a "micro" storage facility.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Best solution for my small facility

Apr 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Fullbasement Self Storage has been a customer since December, 2014 and we have been thrilled with the ease of use, customer support, and value provided by EasyStorageSolutions.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Perfect for my buisness!

Apr 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy storage solutions has done wonders for my buisness. Since I've integrated the services I'm able to manage my property more efficiently and as a result our bottom line has increased. Best of all my customers love it too!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

GREAT PRODUCT..WHY DID WE WAIT SO LONG ?

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We absolutely love this product and wish we would have converted from our old fashioned paper system long ago. The software makes it a joy to manage our storage facility and it is fun to see where we stand with the quick reporting. We are a smaller facility but still had all the headaches of keeping everything organized..especially since it was a part time business. Now we have been able to reduce our late payments to almost nothing and are almost always at 100% full. We are actively looking to build another facility or to expand our present one. This is really due to how simple it has been to manage with this software.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Very user friendly and sells for you.

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I recently ventured into the mini storage business and found this website that would do the work of renting for me.
Pros, Sells my service on line, No employees needed, Credit cards are deposited into my account all completed on line, The only thing my customers need is my web site.

Cons, Credit card credits could be a little more user friendly
Beyond that i would certainly not want to do without it.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review! we'd like to understand more of what you mean when it comes to Credit cards credits being more user friendly. A lot of this might depend on the merchant account your connecting the software with. Usually issuing credits back on credit cards can be done with in a minute!

Perfect Software for Small to Medium Growing Businesses

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been customers for 6+ months now, and there is not one negative comment I can make about Easy Storage Solutions. The customer service and support are excellent. Nate, Ken and the other staff are always available to answer questions from setup to daily use.
The software is easy to setup and use on a daily basis and every possible report from lockouts to financials and invoices are simple to pull up and utilize.
We are incredibly pleased!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Great Software!!

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have recently opened Island Storage, Gilbert, Arizona with your software's assistance. Your support has been immediate, friendly and encouraging as we have had questions. We especially love the periodic calls you make to us asking how things are going. I could say much more but at 71 years of age and not typing well,I will end by crediting our successful launch to the young men and women in St. George, Utah!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Nate and crew have known exactly who I was both times I've called this year.

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I bought a small storage facility last year and chose easy storage solutions after speaking with Nate about the various options and their costs. They are really a one stop shop for us. They are exactly as advertised. Cost effective, stable site and I can rent and manage units from my iPhone.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Quick response, Quality product, Fair price

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My whole experience with ESS has been amazing. Anytime I Have a question, I email Nate and he responds right away. The product is easy to use for both me as the owner, and my customers and you can't beat the price. Highly recommend them!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Excellent!

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is some of the best money I spend each month! Easy to use, great support, always adding new features.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Excellent software

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: great easy to manouver around ,great support ,always on hand to help

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Won't Find a Better Solution for your storage buisness

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love watching my storage business grow with every click I make. Never thought it would be as easy to get a website, take payments, and organize all my new customers in one simple platform. Thanks for being part of my success.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Great support team

Apr 10, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a facility manager and very much like the system. Our facility has about 300 units and I can easily find a report that helps me with collections, failed cards, scheduled move outs, etc. I have also always been very pleased with our support people, Jimmy Sorensen and Nate (don't know his last name). They are very easy to talk to and very patient with me, a not so technical user! I appreciate that so much. All in all, the system does everything we need it to and we have been very pleased. We have used this system for about 3 years!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Great online solution for our storage facility.

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is very user friendly and was quick and easy to get up and running. We especially like the map feature where we can instantly see what's available and what sizes.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Self Storage Software

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the user-friendly design! My storage customer are loving it also.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

10 out of 10

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There is always someone available to help on any issue relating to the site and how to use it.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Easy Storage Solutions is a game changer

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Since February, 2013, we have been a customer of Easy Storage Solutions and we are so grateful that we decided to leave the old way of doing things and really moved forward. Moving from a manual system of tracking, billing and notifying customers to Easy Storage Solutions integrated way of doing all these things with much more ease and utilizing modern technology such as a website, email and texting, really separated us from our competition and is a real game changer for our self storage business.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

everyone is very helpful

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: the only problem i had is with the merchant services they reccomended, they were a bunch of idiots, so i found my own services for online credit cards, the world is good again

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Excellent Software - Easy to Use - Great Customer Service

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software automates the process and is operated in the cloud. It took about 30 seconds to figure out how to set up my facility and within several hours we were totally up and running online! If you are looking for an easy solution with online access you have found it!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Love being online!

Apr 10, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As part of our commitment to remain on the cutting edge of technology we were happy to upgrade our software to be online for our customers. The software is user friendly for both the employee and the customers. Everyone loves it! The customer service is great.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Easy to start, Easy to use, and Easy on the pocketbook!

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great people with a great product. Website comes with the operational software for $299. Tell me where you can get a site developer to do anything for less than $3k-5k much less the custom-ability for storage add to the site? You can't. Software is very easy to operate and cc fees are outstanding. Customer service is 5 star too, always available when needed. I highly recommend ESS.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Happy Customer

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I set up with Easy Storage Solutions about 2 months ago and I've been super satisfied. The ease or taking bookings and credit card payments right on my iPhone is great. We've already had about 4 new customers book and pay online without any action on our part. The facility map has proven to be a very good tool too. An effective affordable solution for any self storage or rv parking facility.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Easy Storage simple, easy to use and reliable

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I purchased a small mini storage business a few years ago in Northern MN. I have never been in this business and the previous owner book keeping was done on a legal pad. I found Easy Storage and the rest is History. I may not use all the bells and whistles they have to offer, but what I do use make my life easy. great system..

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

very good simple software

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy Storage is the perfect software for small to medium self storage. One of my employees is 70+ and has no problem working with it. I live 500+ miles away from my facilities and Easy Storage helps me every day.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Self Storage Software Review

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product, easy to use.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

The only solution that gave me what I wanted for my business

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This true cloud based system is easy to set up and use. Competitor software wanted to charge licence fees for each computer used to access the system. With Easy Storage Solutions web based interface, I can access the software from any internet connected computer anywhere any time.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Software just makes sense!! Easy to use, and made website rentals and credit card processing simple

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent software, great customer service

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Best software for smaller storage companies

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Easy Storage software has been a great tool for our storage business. The company provides all the services we need at prices we can afford. Great product and people to work with!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Great Decision

Apr 10, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am one of the owners of 3 Self Storage facilities in Calif. and Idaho and I had to make a decision on new software for our facilities. Two of them had obsolete software and the other had an expensive upgrade. I went on line and found Easy Storage Solutions and after talking with these folks and having our managers look at their system, we never looked back. The software in all honesty did not have everything we wanted but they were open for discussion on new ideas and have made several changes in the direction we suggested. In summary we are very happy, not only at the great price they charge for their services but excellent response to any issues and our customers are happy with the newer technology that Easy Storage Solutions brings to the table.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Perfect

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It has been more than I expected. Customers can make their payments online with no loss of time or effort from the owner. I would recommend it to everyone.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

storages and rebtals:)

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This sofware is desingned to manage storage very easy. And I also added some of my rentals.I truly luve the experience with custome servise and the low cost for the servise. I picked this conpany after lots of research and on line researh. And if you are hesitant about the servise they do month to month contract. I love the service and the price.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Easy Storage Solutions

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Being new to the storage business I was having trouble with managing payment and keeping track of rentals. I found Easy Storage Solutions and they were very patient with me as I decided whether to join or not. They contacted me monthly to see if I needed anything, but did not push. I am so happy with the software.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

We shopped for new software to manage our storage business. This product met all of our criteria!

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to set up. User friendly. Customizable.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Great customer service

Apr 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: They do a great job before and after the sale. I woild very much recomend!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

The only way to automate your storage business.

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you build storage units and advertise, the customers will come. But even with the first few customers, you have to deal with checks each month, and managing the list of your customers.
This software automated our business from the start. The setup was simple, and by using the credit card processing, it makes it easy to scale the business without having to worry about the effort needed to manage the growing customer list. I'd recommend Easy Storage Solutions to anyone looking to make this simple.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Self storage software

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been with Self Storage Software for about 2 years and it is by far the best in service and value.
Ease of use and no down time
Keep up the good work

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

very user friendly

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: all pros so far. No negative issues.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Easy Storage Solutions has made Self Storage Facility Management a Breeze.......

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy Storage Solutions has allowed both of us to Invest in a Self Storage Business on the side My Wife and I both maintain full time jobs. I'm in Outside Sales and Patsy is a PARA at the local Elementary School. Since managing our first facility with Easy Storage we completed a second location with new building in a nearby town. Completed the Building October 1st 2014 and by February 1st 2015 we were at 90% Occupancy. Customers can go to the website and fill out a profile with credit and debit card and request a unit number. We get a email notification and with just a couple of screens on our smart phone can approve them and bill their card and they can be moved in before we return home from work that day. I would recommend this software to any existing or start up facility that wants to be able to manage their site without having to be onsite at an office all day to check in new customers. Just give me a call and I'll tell you all about our success !!!! Jeff Beins 402-536-0434

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Fantastic Product. Incredible Customer Service

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Easy Storage Software for a few months and love the features and simplicity of the product. We are a small mom and pop self storage facility with 855 units and Easy Storage works well for us. If we require any support, their folks have been incredibly helpful and responsive. I would recommend this product to anyone.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Easy Storage Review

Apr 10, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are new to using Easy Storage Solutions Software. We are overall pleased with ease of using the software and the Customer Service has been very good. My only complaint has been syncing data with Quickbooks has not worked as well as we expected.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thanks for the review! Since our software doesn't keep track of expenses our suggestion has always been to sync directly with your bank account. However we now have a quickbooks certified agent that can help with any syncing questions with quickbooks. We also offer a bookkeeping and accounting service now where we can just take care of that headache for you and do the accounting side of your business so you don't have to. If you have any questions call in and ask for Ty.

Best Software on the Market!

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using this software for over 3 years now and started using it with our new property! We would never think about using another one. Easy to use, navigate and not complicated at all. Easy to train new employees to use it. Customer support in by far the best. You always get a real person and they are the best to help you with any problems! LOVE IT!!!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Convenient For our Customers

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The online access, reminder emails, reminder texts & autopay systems are probably our favorite points. This software is easy to use, and thanks to the online access for our customers we have less past dues. Overall Happier Customers makes us Happier!!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Love this software.

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We love the software. Easy to use and has saved us an incredible amount of time! Very glad we made the switch from Quicken to this!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

very easy to use and get help if needed

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy...just like the name says

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Excellent Customer Service

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Jimmy Sorenson and his team have bent over backwards to provide what ever support I needed to get this system running effortlessly and efficiently.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Always Growing and Always Improving to benefit Tenants and Managers.

Mar 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love how Easy Storage has been putting on updates every few months sometimes a few times a month to improve the software. Not only are these update free but they are really neat features that make both the managers and the tenants lives easier. Like this one last month made is so we can put multiple Credit Cards on file for a tenant, or pause credit cards etc... The recurring billing feature alone has made collections a lot easier. It's also nice to be able to pull up information on my smartphone or Ipad when i'm out and about and I get a call from someone.

Thanks Guys.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Great storage software

Mar 09, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have been with Easy Storage Software since they have started. We have been very sucessful with using it. It is an accurate and dependable solution. We have never had downtime. We get new functionality and upgrades regularly. I personally encourage any storage operator to try it.
They are great folks to work with........

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Easy Storage

Mar 08, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really like these people and there software, they are really helpful to me
they make my job so much easier

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

ESS software review

Mar 08, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Just getting started. So far so good. ESS staff very responsive and friendly.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Software

Mar 08, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After using the software for about a year, it has saved me a lot of headaches. It is easy to use and the customer support is awesome!. I would highly recommend their system to anyone in the self storage business or related industry.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Owner

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So far it's a super program.

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Easy Storage Software/Sevice

Mar 07, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Easy Storage software has been easy to use. I have been involved with several new computer system transitions and by far this is the easiest to use. The tutorial videos have been very helpful too. I gave only 4 stars overall because there were a few reports they didn't have that either they provided at a later date or are still working on.

The Customer Service and follow up with both Jimmy and Nate have been great!!

Vendor Response

by Easy Storage Solutions on March 21, 2017

Thank you for the review!

Wow!!! Saved Time and Reduced Collections

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Last year I began a new adventure and purchased a small self storage facility (55 units). The previous owner was retired and his bookkeeping consisted of a "tattered" spiral notebook. Records were incomplete and collections were approaching 25%.
My goal was to find tools that would provide:
a. An online presence
b. Manage contact database
c. Offer accounting functions
All of this on the budget of a smaller operator.
After exploring several options I found Easy Storage Solutions. After signing up for a trial I was contacted by Ken directly. He walked me through the simple set up and explained some of the expanded features...some of which I had not considered possible on my budget, such as credit card processing, customer logins, and gate access.
I decided this was the package for me. That was August 2013, and I was off and running. I had a website, 24 hour account access, and online billing for less than I expected to pay for hosting.

Thank you Easy Storage....because of you, I spend less time managing the paperwork, 40% off my clients pay online, (No more "checks in the mail") and my collections are down to 2%.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Easy Storage

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Program is aewsome and very cost effective. They have simplified our life so much.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Great software for our storage unit locations!!!

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We had talked to someone who was using this software for their business. They told us it was worth the money. (which is very cheap). Easy Storage designed software for 3 different locations that we operate. I love the upgrades that they continue to do. The overall performance of the software is very user friendly. I really can't say anything bad about the software. It has saved our company money and we are now collecting past due money with the touch of a button.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Life a Little Easier / Easy Storage to the Rescue

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for a software program that was easy to use, affordable and with great customer support. We were searching the internet and kept coming back to Easy Storage. I called and talked to Ken Hendrickson and was pleased at the time he took to answer all my questions. We have been with them now for 1 year and have been very pleased. Every time I have had a question it has been answered prompt and courtesy.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Fantastic Improvement

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We bought this storage facility last year from my Father in Law. It was run on spread sheets and peachtree with a completely separate program for the gate. It was ridiculous. Once a month everything had to be turned over to the CPA to balance the books. (The costs of the CPA were upwards of $1000. a year if you include taxes) I was spending at least 20 hours a week on paperwork alone. Then there was the billing, it was a nightmare, to say the least, that would take 2 days to complete and was Never right.

We did not take plastic, either so besides all the people who just walked away (lost sales) everything was cash or check. There are a lot of people who think its unprofessional or even hinky when you don't take credit cards.

We did a lot of research on companies and ended up with Easy Storage Solutions in November 2013. We could not be happier. The CPA is a thing of the past and I am looking forward to doing my own taxes this year. My paper work is down to a few minutes a day and billing day is a few "clicks" away. We no longer spend days trying to get the billing right.

They hooked us up with YapStone, (another great company) for our credit card needs. They are only charging 2%. 30% of our customers have already signed up and its only been a few months!!! I can forsee a time when we wont have to use stamps, stationary...

Easy Storage is a very easy program to run and teach to employees. The guys are always "on call". They stand behind what they say and are very knowledgeable about this program. Nate you rock.

The only down side is we have a graphics business too, and this program has no place to account for it so we are still using peachtree for that, but I have faith that Jimmy and the guys will get that addressed at some point.

As far as Storage Programs go this one is Fantastic. Our business is up 25% and all inside storage is full for the first time in 12 years. I could not be happier. I can now concentrate on sales!!!

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Great Program and Services

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am enjoying the awesome on-line program. It is so easy to use! The recent changes (I refer to them as "perks") made to the program have been very helpful. The customer service is awesome as well. I always reach an individual when I am calling in with a question (not an automated system). I always leave the call with all my questions answered. Keep up the good work! I would highly recommend this service to any storage facility. It has solved all my billing and record issues. I have to admit, I was a little skeptical about trying the service. But I am completely satisfied!

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Great software

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software has met all of my needs and the support has been wonderful. Any questions I've had have been answered quickly.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Easy storage software

Mar 07, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am v. impressed with the software. It is affordable, easy to use & does the work you want to do.
Customer service is great. One call does it all. V.friendly. I had stopped at many places glad I choose easy storage software. If you need reference call me. They save me time ,money & frustration. I go on & on & on

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Easy Storage

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the software. User friendly and great customer service!

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Afforable. Well-Designed. Great Service!

Mar 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy Storage Solutions was the software being used by the previous owner when we purchased our self storage property. The owner gave a great recommendation, but I still did my homework. He was right...Easy Storage Solution had it all and for a great price. I found them to be the best software for a smaller business, like ourselves. The website design and back office functions handle all our needs in an easy to use way. According to our customers, it is also easy for them to use.

The team at Easy Storage was great to work with. From day one they responded to my needs quickly and effectively. I also appreciate that they continuously upgrade their platform. Often they find new functions of the software to alter that I would have never considered, but once I use it I love it.

I do wish they had more accounting functions related ot their product, but for the size of our needs and price the software works well for us.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

As simple as it can get

Mar 07, 2014
4/5
Overall

Comments: These guys are available and willing to help with any questions and very nice.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Easy Storage Software is the BEST !!!

Nov 14, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We just opened an RV storage lot and needed something to help automate the Monthly tasks. I am so happy I found Easy Storage Solutions. The software is easy to use and they have Excellent customer service. It saves our company time and money, it enhances our Professional image, and it is user friendly! I would recommend this software to all RV storage facilities.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Found Easy Storage Solutions online & right on time!

Sep 27, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Offered everything we needed to get started with our new storage facility. Love how everything is integrated and simple to use. The more we use it, the more we appreciate it!

Cons: After 4 months of use I have yet to find a "con".

Overall: From customer service to the online program, you just can't beat it. I have recommended it and will continue to do so. Thanks Easy Storage Solution for making my introduction to the Storage Business an "easy" one!

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Comments

Jun 26, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: An excellent program, simple and easy to use with excellent support

Cons: At present time I cannot restrict manager access to specific sections.

Overall: Excellent and afordable software

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review! We are currently working on coming out with an update that will allow you to set restrictions and allow what you want for the manager and sales associate accounts.

Recommend to anyone/everyone

Jun 23, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use
Easy to set up
Great customer support
Tenants love paying on line
On-line reservations
Web based access from anywhere

Cons: To easy, whens it gonna get hard?

Overall: Buy It, Use It, Enjoy the peace of mind!

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Spring Hill

Jan 23, 2011
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: The staff is always willing to answer questions and help out when ever we need them. They made the record keeping so much easer for us.

Cons: The software is still in its growing stage and some features are not in the software yet. They are working on new features and hopefully have them soon.

Overall: The ability to have the tenants set up their own reoccurring credit card.

The ability to process checks via the software.
The ability to generate reports and attach them to a tenant and have it e-mail out.

A monthly report which will tell me how much I made and the amount of tax I need to send in to the state each month.

A place to keep track of business expenses, so that I can run 1 report and give it to my account. Like a true balance sheet.

Ad hoc reports would be nice.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!

Awesome company to work with

Nov 03, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: My customers can book online
My software is web-based so its OK if my computer crashes
My customers have their own online account where they can make payments and receive email and txt message alerts when a payment is due.
It easy to use, I have already had 6 people book a unit from my website and I didn't even have to do anything.

Cons: Nothing really, I love it!

Overall: I would recommend using this company! They do not charge you for support like a lot of other software companies do.

Vendor Response

by Easy Storage Solutions on March 23, 2017

Thank you for the review!